THE EXPERTS AT THE EMEA EXPERT SUMMIT

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1 THE EXPERTS AT THE EMEA EXPERT SUMMIT ARUP NANDA is an DAN HOTKA is an JOEL GOODMAN is Oracle DBA expert internationally recog- Senior Principal Tech- with more than 18 nized Oracle expert nical Team Leader years experience in and Oracle ACE Direc- at Oracle. He has 19 all aspects of Oracle tor with over 29 years years experience with database including of experience with Oracle DBA technol- modeling, performance tuning, backup, disaster Oracle products. His experience with the Oracle ogy in support, consulting and training. He assists recovery and security. Arup has co-authored RDBMS dates back to the Oracle V4.0 days. OU Curriculum development by leading a team 5 books, published more than 500 articles, He is well-published with 12 Oracle books and of Subject Matter Experts who provide Quality presented about 300 sessions at various Oracle well over 200 printed articles. Dan is frequently Assurance during course development. Joel is technology conferences and published techni- published in Oracle trade journals, regularly blogs also the Technical Team Leader of the Oracle DBA cal articles on his blog arup.blogspot.com. at DanHotka.Blogspot.com, and speaks at Oracle Certification Test Development Team. He is a Oracle awarded him the DBA of the Year title in conferences and user groups around the world. regular speaker at various EMEA Oracle conferences and a member of the Oak Table network of 2003 and Architect of the Year in Oracle DBA professionals. ILOON ELLEN-WOLFF JONATHAN LEWIS UWE HESSE is Senior is Senior Principal is an expert and Principal Instructor Technical Engineer well-known figure in at Oracle Germany. at Oracle Nether- the Oracle world with He is an Oracle lands. 15 years ago, more than 25 years Certified Master and she started working experience, who Oracle Certified Pro- for Oracle Support specializes in design, fessional (Database Services for the Developer competency and she troubleshooting and advanced training in best Administration versions 9i, 10g and 11g). He has specializes in Oracle Forms, Oracle Reports, use of the Oracle database engine. He is a regu- received many awards: Oracle Customer Ser- Application Express, APEX Listener, SQL*plus lar contributor to various Oracle-related maga- vices EMEA Excellence Award in 2012, Oracle and SQL Developer and Oracle Database Ser- zines, and also publishes technical articles on University EMEA Excellence Award in 2012, vice Cloud, assisting customers with solving his blog jonathanlewis.wordpress.com. election to the Oracle University Leadership their software problems. She co-authored the Circle in 2009, 2012 and 2013, Oracle Germany book Application Express Best Practices. Internal Award (M*Oscar) for Innovation in 2009 and Oracle University Internal Award for Communication via Web 2.0 in 2011.

2 PROGRAM SCHEDULE DAY-1 May 19 DAY-2 May 20 DAY-3 May 21 9:00-17:00 Session 1 Troubleshooting and Tuning with Jonathan Lewis ALL DAY: ALL DAY: MORNING: 09:00-12:30 Seminar 4 Learn about The Exciting 12c New Features for Data Guard with Uwe Hesse 9:00-17:00 Seminar 2 9:00-17:00 Seminar 3 AFTERNOON: Mastering ASM with Understanding Explain 14:00-15:00 Seminar 5 Arup Nanda Plans & Index Utilization APEX for DBA s with Iloon Ellen-Wolff with Dan Hotka 15:15-16:15 Seminar 6 How to Avoid Struggling with REST Data Services with Iloon Ellen-Wolff ALL DAY: ALL DAY: MORNING: 09:00-10:00 Seminar 9 Resource Coordination in RAC with Joel Goodman 9:00-17:00 Seminar 7 9:00-17:00 Seminar 8 10:00-12:30 Seminar 10 Performance Tuning in Advanced PL/SQL Administering parallel execution with RAC with Arup Nanda Techniques and Tuning Joel Goodman with Dan Hotka AFTERNOON: 13:30-17:00 Seminar 11 Partitioning in Oracle with Joel Goodman

3 TROUBLESHOOTING AND TUNING WITH JONATHAN LEWIS SESSION 1: MAY 19 9:00-17:00 This seminar presents a troubleshooting strategy tightly coupled with design. If you know how something should have been designed, you can do a better job of addressing the problems of a system in production. Jonathan will provide a strategic look at how to identify performance problems, and how to use Oracle tools to access the wealth of information collected in the dynamic performance views (v$ and x$). You will learn how to identify the critical cause of a problem and the best way to address that problem this means being able to recognize where the resource threat is, and why that threat matters. The seminar teaches you how to address commonly occurring problems and how to apply generic quick fixes that can often be used to patch a badly performing system. Jonathan will explain how Automatic Workload Repository (AWR) and Statspack capture and report useful information from the dynamic performance views and how to use the default reports to best effect. You will also understand how to analyze the information that is being presented, acting under time-pressure, to avoid following wrong clues or failing to notice inconsistencies in the symptoms Oracle is reporting. Design strategies Basic configuration Assessing features Dynamic Performance data Reading Statspack / AWR To recognise that some problems occur outside the database and can t be fixed by doing anything to the database, and to be able to identify such cases confidently. To learn some key structural approaches to the Oracle database, and coding strategies that eliminate unnecessary overheads. To learn a strategy for dealing methodically with any of the three main types of performance issue, and to improve the speed with which root causes can be identified. To understand more of the information available through the v$ and x$ dynamic performance views and how to read summaries and cross-sections of this data. To be able to read, and cross-check, the information that we can get from Statspack or the AWR reports. DBA s or developers/designers who need to ensure that the SQL arriving at the database operates efficiently, with a strong interest in the Oracle database engine, and at least 3 years of working with the Oracle database. Anyone attending this seminar should have some experience with the general syntax of SQL, and be aware of the general structure of select statements. A little familiarity with reading execution plans would be beneficial, but is not a strong prerequisite.

4 MASTERING ASM WITH ARUP NANDA SESSION 2: MAY 20 9:00-17:00 Automatic Storage Manager, introduced in early 2004, has been around for several years now, but there is a still a sense of awe and unfamiliarity to even the most seasoned Oracle DBAs. The reason could span from lack of awareness to even myths surrounding the product, such as it s yet another database to be managed. In simplest of terms, it is just a volume manager similar to whatever is available in your OS right now with one difference ASM is designed keeping in mind the benefits to the Oracle Database, and that alone. In this seminar, participants will learn all there is to know about ASM regardless of their expertise level or exposure to ASM. The seminar guides the participants through the concepts of ASM using live demonstrations from building, managing and solving problems with ASM. All the new features up to Oracle Database 12c will be covered. At the end of the seminar, regardless of the expertise level, you will come out as an expert. Why are filesystems inadequate for Oracle Database The Issue of POSIX locking Alternatives to files raw, OCFS, ASM Introduction to Volume Management for DBAs ASM as a volume manager comparison with others Why I/O is faster in ASM Concept of ASM instance and how it is different from a database instance. Why ASM is not a database Building ASM from devices Cluster Synchronization Service how to configure Compatibility of ASM and database versions How to present disks to ASM Creating and administering diskgroups How ASM preserves the metadata about its structure without a database Concept of change records in ASM database Security in ASM instance, SYSASM role How to create tablespaces, files on diskgroups Redundancy External/Normal/High Preferred mirror read Extents and Allocation Units Data Dictionary Views for ASM ASMCMD Command Line Interface How to check hotspots and unbalanced disks How to add/drop disks online How to check for and force rebalance Concept and management of striping Variable sized AUs Backup and restore of metadata of ASM Moving files in and out of ASM Fast disk resync ASMLib concepts, configuration and management Using SRVCTL for ASM management in RAC Flex ASM ASM Dynamic Volume Manager (ADVM) ASM Cluster File System (ACFS) Snapshots and database cloning Optimal placement of data ASM templates Troubleshooting Real-life tips and techniques Learn about ASM as a volume manager, how it overcomes the limitations of the file systems Learn how to choose redundancy, striping and attributes of a diskgroup Learn how to build an ASM service from scratch using various tools ranging from command line to ASMCA Learn how to detect and manage hotspots on disks and place data optimally Learn how to use ASMCMD effectively Learn how to build and deploy ADVM and ACFS Learn how to troubleshoot common and less common issues Learn all this from a practicing DBA using ASM since its inception Learn about ASM as a volume manager, how it overcomes the limitations of the filesystems Learn how to choose redundancy, striping and attributes of a diskgroup Learn how to build an ASM service from scratch using various tools ranging from command line to ASMCA Learn how to build and deploy ADVM and ACFS Learn how to troubleshoot common and less common issues Learn all this from a practicing DBA using ASM since its inception

5 UNDERSTANDING EXPLAIN PLANS & INDEX UTILIZATION WITH DAN HOTKA SESSION 3: MAY 20 9:00-17:00 Dan will explain how your SQL and application can take advantage of the computing environment by going into detail on how Oracle arrives at an execution plan, the explain plan. This seminar teaches you how Oracle s cost-based optimizer assembles explain plans. This is the core knowledge you will need to know in order to tune SQL without guess work. Various coding techniques will be illustrated that ensure the SQL runs at maximum performance in the current and future Oracle database environments. Dan will present a cool tool used to show important information and statistics to best tune SQL. Oracle RDBMS Architecture overview Understanding/Reading/Interpreting Explain Plans Understanding the Cost-based Optimizer Working with Hints Useful and current explain plan syntax tips and techniques Covers Oracle 10, Oracle 11, and Oracle 12 To better understand how the Cost-based Optimizer produces SQL Execution Plans so the attendee can produce better performing SQL. How-to, syntax, includes Oracle DB 12c topics Developers/DBA s/power users A working knowledge of the SQL language

6 LEARN ABOUT THE EXCITING 12c NEW FEATURES FOR DATA GUARD WITH UWE HESSE SESSION 4: MAY 20 9:00-12:30 Uwe will demonstrate how to enable large distances between primary and standby databases with Zero-Data-Loss, support easy and reliable Rolling Upgrades and enhance the usability of physical standby databases for production. As well, he will show how to support maintenance tasks, support separation of duties and support Multitenancy. / OBJECTIVES Larger distance between primary and standby though zero-data-loss: Far Sync Fast Sync Real-Time Cascade Other Active Data Guard Enhancements: DML on Temporary Tables Global Sequences Session Sequences Rolling Upgrades with DBMS_ROLLING Support for Moving Online Data Files Dealing with the new SYSDG privilege Data Guard Support for Oracle Multitenant DBAs, Technical Consultants Oracle Database Administration experience required, Data Guard 11g or 10g knowledge recommended

7 APEX FOR DBA S WITH ILOON ELLEN-WOLFF SESSION 5: MAY 20 14:00 15:00 Iloon will speak about the most common questions being raised by Database Administrators, running and supporting APEX environments. Different Architectures in APEX Advantage and disadvantage Installation Type(s) Administration of Users Security aspects Teach DBAs the main architecture, components and processing when using APEX DBAs Basic DBA skills

8 HOW TO AVOID STRUGGLING WITH REST DATA SERVICES WITH ILOON ELLEN-WOLFF SESSION 6: MAY 20 15:15-16:15 The new Oracle APEX Listener is a J2EE based alternative for the Oracle HTTP Server (OHS) and mod_plsql. The J2EE implementation offers improved functionality, including a web based configuration, and enhanced security. This session will explain how to install and configure the APEX Listener to work with GlassFish and Web Logic, and Tomcat, how to troubleshoot the listener and how to diagnose problems by using appropriate diagnostic information. Installation of REST Data Services Configuration of REST Data Services How to troubleshoot when running into problems Teach APEX administrators how to avoid common configuration problems with Rest Data Services DBAs Basic DBA skills

9 PERFORMANCE TUNING IN RAC WITH ARUP NANDA SESSION 7: MAY 21 9:00-17:00 Spread over 4 modules, this seminar will help you understand the deeper working of the RAC infrastructure and its constituent components and how to resolve performance issues using the knowledge gained on the internals. You will learn how these components work together to bring performance to the RAC cluster, how LMS works, how cache fusion works and how locks are coordinated across different machines. This will be achieved by watching live simulations on a RAC cluster instance. Then you will learn about different wait events in RAC and how they are mitigated to improve performance. You will learn various assessment methods - from resource to time accounting, how to monitor a running process, how to get the statistics on the RAC components and block transfers, how to get extended trace, how to analyze the traces and resource and correlate them to performance issues. Then you will learn how to design the various database objects like sequences, tables, indexes, etc. to avoid issues in RAC environments. Finally you will learn to use all these techniques in three real-life case studies. Module 1 Architecture What is RAC architecture? Locking and Latching Buffer Cache Management CR Processing and Past Image How Cache Fusion Works Concept of Buffer Lock How Resource is Mastered Module 2 Internals of Wait Events Placeholder event Blocking Events versus Grant Events Explanation of each event and why they occur How to measure Wait Events How to reduce these wait events Module 3 Assess and Plan Identifying resource consumption Correct way to get execution plan Deep dive into Wait Interface Extended Tracing Consolidating and analyzing tracefiles to find bottlenecks Using Hanganalyze Calculating the traffic over the interconnect Measuring performance of interconnect Associating AWR Reports to dynamic performance views Module 4 Specialized Tuning and Designing Designing Sequences Contention in the Library Cache Eliminating Buffer Busy Waits Interconnect tuning Parallel Query Tuning Issues on one instance causing the issue on the other Real World Case Studies Learn about different areas of RAC that contribute to performance Learn how each area works in tandem Learn about GCS, GES and GRD Learn how Cache Fusion Works Learn about the role of LMS in RAC Learn about buffer locks and how they differ from row locks Learn about various wait events in RAC Learn about master instance of the buffer Learn correct and comprehensive ways to measure performance characteristics

10 ADVANCED PL/SQL TECHNIQUES AND TUNING WITH DAN HOTKA SESSION 8: MAY 21 9:00-17:00 In this seminar Dan will cover advanced PL/SQL techniques including all compiler options, performance features that can be used when working with large amounts of data, processing of blobs/clobs/bfile objects and debugging of routines. Dan will share valuable PL/SQL tuning tips along with the PL/SQL profiler. This seminar utilizes many scripts that Dan wrote and he will give away during the session. PL /SQL Architecture Overview PL /SQL Compiler Options Code Encryption Conditional Compilation Definer/Invoker Rights Working with Collections Associate Arrays Nested Tables Varrays Bulk Collect /Forall Bulk Binding Using Collections for Reference Table DBMS_SQL & Dynamic SQL Working with Large Objects Debugging PL /SQL Routines PL /SQL Profile Covers Oracle 10, Oracle 11, and Oracle 12 This PL /SQL seminar covers more advanced features of PL /SQL. Anyone working with PL /SQL should attend this seminar. Developers/DBA s/power users A working knowledge of the SQL and PL /SQL languages (or attended the prior seminar PL /SQL Expert Programming Tips and Techniques)

11 RESOURCE COORDINATION IN RAC WITH JOEL GOODMAN SESSION 9: MAY 21 9:00-10:00 This session will focus on the concepts underlying global resource coordination for an Oracle RAC Database. It will discuss Global Enqueues, Instance Locks, Result Cache coordination and Buffer Cache fusion and explain the framework used by Oracle to coordinate access to shared resources from multiple database instances. The Need for Global Concurrency Control The Global Resource Directory How Global Resources are Managed Global Enqueue and Instance Lock Management Global Buffer Cache Management To teach DBAs the reasons for and the mechanics of coordinating access to resources from multiple database instances. DBAs Basic Oracle Database Admin and RAC Admin

12 ADMINISTERING PARALLEL EXECUTION WITH JOEL GOODMAN SESSION 10: MAY 21 10:00-12:30 This Oracle University Master Class discusses Parallel Execution, covering Parallel Query, DML and DDL. It begins by discussing the architecture for Parallel Exection in both Single Instance and RAC. It then describes Administration of parallelism, and the monitoring of Parallel exection SQL Statments. It then moves to the use of Automatic Parallelism introduced in 11g Release 2, covering the Administration and effects of Auto-Parallelism parameters, Automatic Parallelism behaviour, Parallel Statement queuing, use of The Resource Manager to control per consumer group queuing and In-Memory Parallel Query. Basic Parallel Execution Concepts Parallelism Administration Parallelism Monitoring Automatic Parallelism In Memory Parallel Query To Teach DBAs how to administer and monitor Parallel Execution features in Oracle. DBAs and Developers Basic DBA or deveoper skills and understanding of execution plans

13 PARTITIONING IN ORACLE WITH JOEL GOODMAN SESSION 11: MAY 21 13:30-17:00 This Oracle University Master Class discusses Partitioning methods for tables and indexes and includes Range, Hash, and List Partitioning as well as more recent methods such as Reference, System, Interval and Virtual Column Partitioning. It Explores all the possible Composite Partitioning methods including: Rangge-Hash, Range_List, Range-Range, Hash-Hash, List-List, List-Hash, List-Range, Interval-Range, Interval-Hash and Interval-List. It will advise DBAs and architects about appopriate uses of the different methods for different requirements. It also covers DBA Partition Maintenance Operations on tables and indexes covering all features up to and including Oracle 12c. Partitioning Concepts Table Partitioning Index Partitioning Partition Maintenance Operations Partition Pruning Partition Usage Teach DBAs and developers about all the partitioning methods for tables and indexes and the use cases for each, as well as partitioning maintenance operations and monitoring of partitioned execution plans. DBAs and Developers Basic DBA or deveoper skills and understanding of execution plans.

14 MORE INFORMATION LOCATION: Day 1 will be held at The Brewery: 52 Chiswell St, London EC1Y 4SD Day 2 and 3 will be held at the Oracle Office: One South Place London EC2M 2RB RECOMMENDED HOTELS: The Brewery have created The Brewery HotelMap to assist you in booking your perfect place to stay in London. REGISTERING FOR THE DBA EXPERT SUMMIT, MORE INFORMATION AND ASSISTANCE Eleven Expert Seminars are scheduled in 3 days only. You are free to choose to follow the sessions that are of most interest to you. Pick and build your own schedule. One registration pass will get you access to all seminars. Please contact your local Oracle University representative with any questions or requests regarding this Expert Summit and to book. Local contact details are listed at: oracle.com/education/contacts