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1 Reach your online education destination

2 Wherever you The Learning House, Inc. helps colleges and universities achieve their online education goals by working with them to create quality online courses and programs. For more than a decade, we have provided our comprehensive solutions to schools of various online educational experiences. Our solutions include: want to go... Curriculum Development & Management Faculty Training & Professional Development Marketing & Lead Generation Admissions & Enrollment Management Student Retention 24/7 Technical Support Learning Management Systems Management & Consultation Having worked with more than 100 colleges and universities to develop, manage and grow high-quality online education programs, Learning House has the experience and knowledge to implement comprehensive strategies to help you reach your online education destination. our services will help you get there. CURRICULUM TRAINING MARKETING ADMISSIONS RETENTION SUPPORT LMS CONSULTATION First stop, curriculum development & management >>

3 Curriculum Planning and Course Development Curriculum planning and course development are key to creating engaging and viable online degree programs. Learning House provides a comprehensive solution to online instruction and curriculum development by working with educators to develop a curriculum strategy for each online degree program. We also develop a schedule of courses that attract and appeal to online learners. We recognize that a variety of factors influence course development, so we incorporate content from various resources, including your existing course content, your chosen textbook and our content library to create a custom course that meets your learning objectives. A dedicated team of Curriculum Analysts, Course Designers, Editors, Instructional Media Specialists and Client Services Specialists works to develop and support each course. Quality Review Learning House provides comprehensive course enhancement through our Quality Review Process to guarantee students are exposed to challenging and up-to-date course materials. We ensure you continuously improve your online courses by using a modified form of the ADDIE instructional model for course development. Curriculum Development & Management COURSE TECHNICAL INSPECTION AND REVIEW We provide a technical review prior to the start of each course. This process, known as our Term Preparation Review, ensures the course settings, content and activities function properly. Our process guarantees a stress-free environment for faculty members and students, regardless of their prior experience in online education. Learning Content Management System One of the many benefits to working with Learning House is access to our proprietary learning content management system (LCMS). Through our experience, we have grown this resource to include a breadth of articles and media representing a range of disciplines, including allied health, business and management, education administration, methods of teaching, early childhood and special education, humanities, natural sciences, mathematics and social sciences. Faculty members can search our LCMS for specific learning objects to add to their instructional material as well as upload and organize their own course content for personal use. Next stop, faculty training & professional development >>

4 Faculty Training & Professional Development Training Learning House makes navigating the online learning environment easy for faculty members by providing in-depth learning management systems and pedagogy training for online course instruction. On-Demand Moodle Training Tutorials Our Help Center contains dozens of two-minute on-demand training tutorials that serve as quick resource tools. Live Online and On-Campus Training Sessions We conduct live online training sessions, and we may visit your campus to conduct in-person training with your online faculty members for one-on-one or group support. We schedule trainings at your convenience. Professional Development Our professional development program is designed to increase awareness and implementation of best practices for online higher education instruction. We administer the training program through a series of online courses designed to impart Moodle technical knowledge, coach instructors on best practices and boost instructors comfort level in teaching in an online environment. Our professional development courses are segregated into two tracks: the Technology track and the Best Practices track. Each track provides instructors with a strong foundation to ensure an effective online learning environment for students. Technology Track Participants of this track learn about the use and functionality of the Moodle learning management system, including course navigation, proper setup methods for assignments and quizzes, Moodle management features and other topics. Courses: MT 101: Moodle Basics MT 102: Intermediate Moodle MT 103: Advanced Moodle Best Practices Track The Best Practices track focuses on essential skills for online instruction and creating an engaging learning environment. Participants learn leading theories in online communication, methods for keeping students motivated and engaged in online courses, best practices for online exam delivery and other topics. Courses: BP 101: Foundations of Online Teaching BP 102: Enhancing Student Engagement BP 103: Mastering Online Delivery Next stop, marketing & lead generation >>

5 Lead Generation Learning House generates leads by creating campaigns that promote your online programs through multiple media outlets. Marketing & Lead Generation Marketing Website Development Learning House works with you to create a new, engaging website that provides prospective students easy access to information regarding your online programs, enrollment requirements and application process. We optimize your site with dynamic content that we continuously manage, encouraging organic search results and qualified leads. Learning House Network of Lead Generation Sites Learning House owns and operates multiple lead generation websites, including our proprietary sites, elearnportal.com and FaithBasedCollegesOnline.com. Each site serves as a platform from which prospective students can request information about online programs. Search Engine Optimization (SEO) Search engines generate most Internet traffic, so we develop custom SEO strategies to ensure that your online programs are well-positioned and easy to find. Our SEO services include: Onsite organic optimization Organic content management Back linking strategies Paid/reciprocal links Public relations listings Organic social media marketing Online and Offline Marketing Campaigns We identify your optimal marketing mix by researching your target market, advertising opportunities and media outlets. Once we have identified this marketing mix, we work with vendors to develop campaigns that we monitor on a daily basis. Campaigns may include: Pay-per-click campaigns Pay-per-lead campaigns Direct mail campaigns ad campaigns Display ads Billboard ads Newspaper ads Design Services Learning House can help establish a solid brand identity for your online degree programs through our professional design services. We work with you to develop collateral materials such as flyers, posters, brochures, direct mail, billboards, ads, online banner ads and displays. Next stop, admissions & enrollment management >>

6 Our team guides prospective students through every step of the admissions process until they have enrolled and started your online programs. Lead Qualification Our Lead Contact Agents attempt to contact every inquiry to answer questions and send relevant information. Upon attaining qualified leads, we can: Hot-transfer leads to your admissions department. Schedule appointments between leads and admissions representatives at your institution. Flag leads in the Partner Portal, our proprietary constituent relationship management (CRM) tool, for your follow-up. Notify your admissions department immediately by phone or . Schedule appointments between leads and our Enrollment Counselors. Admissions & Enrollment Management Complete Application Process Our Enrollment Counselors take the work out of the application process for both students and your admissions representatives. Enrollment Counselors contact qualified leads to explain the details and advantages of your online programs, the online modality and the application process. Then they help prospective students complete their applications and collect transcripts, test scores and financial aid documentation. Student Orientations Enrollment Counselors form foundational relationships with online students by maintaining regular contact with accepted students and providing them with a custom online course demo and Moodle orientation prior to their start date. Enrollment Counselors essentially walk students to class by calling them on their first day to ensure they understand how to navigate through courses and are familiar with course requirements. Next stop, student retention >>

7 Learning House is committed to assisting your institution with student retention by fostering a positive learning environment and keeping students engaged and motivated. Our retention services are designed to improve the overall learning experience at your institution and help students achieve their educational goals. We break down our retention services into two levels: institutional and student. At the institutional level, we evaluate and determine how to improve your school s services from a student s perspective. At the student level, our team provides one-on-one success coaching, acting as students academic advocate and resource. Student Retention Retention Auditing and Consulting Our Student Success team stays up to date on current retention initiatives and resources to provide your instructors with the latest strategies and best practices for online pedagogy. Through the consultation process, the team develops a project plan focused on best practices for addressing institutionwide student satisfaction issues and meeting student needs. Success Coaching Success coaching is a future-oriented practice with the objective of helping students set and achieve their educational goals. Our action-oriented model promotes continuous student development and success. The coaching relationship enables students to make the best use of their own motivations, environment and external resources. Success coaching provides appropriate, intentional contact to support students in establishing and attaining goals. Next stop, 24/7 technical support >>

8 24/7 Technical Support Students, faculty members and administrators can access around-the-clock support via our online Help Center, which consists of instructor- and student-specific resources with answers to common questions and interactive tutorials. In addition, our knowledgeable support representatives provide 24/7 live assistance via phone, chat and to address technical questions and promote a successful online teaching and learning experience. Next stop, learning management systems >>

9 Learning House creates a user-friendly, interactive online learning environment through the use of Moodle v2, the latest version of the world s most widely used open-source learning management system (LMS). Moodle supports fully online and Web-assisted courses, ensuring a consistent and high-quality learning experience for online students. Learning Management Systems Hosting Learning House hosts Moodle in a high-performance, secure and reliable operating environment. We offer 24/7 monitoring, complete backup solutions and unrestricted bandwidth. We manage the hardware, software, connectivity, backup recovery and security so your school can focus solely on delivering high-quality instruction to students. In addition, our off-campus secure data center enables you to deliver online instruction in the event of a natural disaster or public health crisis. Live Virtual Classroom We provide a live virtual classroom to create a dynamic learning experience for students. This enables instructors to deliver synchronous course components and create recorded class sessions. Student Identity Verification We help reduce academic dishonesty and protect the integrity of your online courses through our partnerships with third party student identity verification vendors. Student Information Systems Integration We provide the LMS Connector, a tool that enables easy and tight integration between our Moodle LMS and popular student information systems. This spares administrators the effort of manually entering or importing large volumes of data when setting up your LMS for the first time. It also ensures that your LMS always reflects the correct students and instructors in each online course. Plug-ins and Add-ons We test and verify third party plug-ins to ensure they are safe and useful before employing them in your Moodle LMS. All plug-ins extend Moodle s basic functionality in various dimensions, including learning, communication and anti-plagiarism. Inspired by our decade of experience in online education, we also extend basic Moodle functionality with product enhancements and add-ons. These enhancements include a redesigned, modern user interface, improved grade book, course-end surveys, enhanced chat and extensive reporting options. Last stop, management & consultation >>

10 Management & Consultation Management Learning House helps you manage the many moving parts of your online education program to guarantee a positive experience for both faculty members and students. Dedicated Learning House Team We dedicate a team of experts to manage and consult on all aspects of your online education program. Our experts work cohesively with your institution to create an optimal student learning experience. Partner Portal Our Partner Portal helps you manage your online program by providing timely information regarding the progression of your online courses and programs. It allows you to organize and monitor course launches, retention, recruiting and training. Faculty Search We partner with AdjunctWorld, an online community for adjunct instructors, to provide you with preferred access to a pool of adjunct instructors. You receive discounts on advertising job postings as well as assistance in writing and posting them. Consultation With more than a decade of experience, we help develop, manage and grow successful online programs by sharing our expertise and connecting you to successful institutions in our organization. Substantive Change and Regulatory Advising We maintain close relationships with national and regional accrediting bodies. Our experts share knowledge regarding new accreditation regulations and help institutions through each step of the substantive change and accreditation processes. Program Selection: Needs Assessment and Market Research We evaluate your potential online programs based on the level of competition and demand in your local market. We provide you with a comprehensive research report, including our recommendations on what online programs to offer. Reach your destination! >>

11 services to help you Reach Your Destination LMS Basics LMS Basics provides Moodle hosting to bring you a fundamental platform for your Web-assisted courses. LMS Pro LMS Pro provides all the technology, support and basic training components you need to offer Web-assisted courses to your oncampus students. elearning Essentials elearning Essentials, our core service, includes all the features of LMS Pro as well as additional tools you need to develop and manage fully online courses and programs. elearning Complete elearning Complete is ideal for colleges with experience in distance education that want to grow fully-online programs. This service aims to increase online student recruitment and retention. LMS Support Training Curriculum Consultation Marketing Admissions Retention Includes basic service Includes complete service

12 What our partners say... Learning House has been an invaluable asset in the growth and success of our online courses and programs. We are a small private college with a growing online program, and Learning House provides the professional expertise that we need but cannot provide for ourselves at this time. I look forward to our continuing relationship with Learning House as we grow and expand our online programs. Dr. Rob Davis, DNP, RN Dean of Online Education Services, Notre Dame College I would recommend Learning House to other institutions. Learning House has been very responsive to our needs and has been great to work with. It has gone better than my wildest dreams. Dr. David Reist President, Highland Community College Learning House is one of the best partners I have worked with in my 30-year career in higher education. Everette J. Freeman President, Albany State University At all times, the Learning House staff has been professional, knowledgeable, creative and dedicated to meeting the needs of our university and the needs of our students. Dr. Somnath Basu Director, California Institute of Finance, California Lutheran University

13 LearningHouse.com (502) South Fourth Street, Suite 300 Louisville, KY Rev. 4/12

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