Health Council of Canada National Symposium on Integrated Care

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1 Health Council of Canada National Symposium on Integrated Care NetCare, Pharmaceutical Information Network (PIN) and Physician Office System Program (POSP): Alberta s Integrated Approach to Medical and Health Information October 10, 2012

2 Tim Kolotyluk MD, CCFP, FCFP Clinical Professor, Informatics Advisor Dept. of Family Medicine, University of Alberta Family Physician, Misericordia Family Medicine Centre, Edmonton West Primary Care Network Mirella Chiodo Quality and Informatics Supervisor Dept. of Family Medicine, University of Alberta David Moores MD, MSc, CCFP, FCFP Professor of Family Medicine, Quality Health Services Lead Dept. of Family Medicine, University of Alberta Family Physician, Royal Alexandra Family Medicine Centre Edmonton Oliver Primary Care Network

3 Monthly Prevalence Estimates of Illness in the Community (Adults 16 years and over) White, K. L., Williams, F, Greenberg, B.G. The Ecology of Medical Care NEJM Vol. 265(18) L. Green, B. Yawn, D. Lanier, et al. The Ecology of Medical Care Revisited NEJM 344(26),

4 Background/Context: Population 3,785,597 (2012) Physicians 8086 Specialists 4251 Generalists (FPs/GPs) 3835 Nurses 33,500 Non Hospital 6700 Pharmacists 4362 Prescribing 196

5 Background/Context: Journey began in 1997 Robust integration of an Electronic Health Record (EHR) NetCare Development of a shared health record (meshing of an EMR with NetCare)

6 Background/Context: Incorporation of the Pharmaceutical Information Network (PIN) with simultaneous EMR/EHR integration and access Patient Portal (NetCare) for general public access in 2011 (myhealth.alberta.ca)

7 NetCare encompasses all the projects, processes, products, and services that work together to make Alberta's EHR a reality EHR Portal is an important tool for physicians, pharmacists and other health services professionals, providing up to date available information at the point of care "every Albertan will have an electronic health record by January 2008"(Govt. of Alberta 2005)

8 PIN Alberta s Integrated Approach Information about prescribed dispensed drugs is captured and included within Netcare PIN, a separate drug information management system seamlessly integrated into Alberta Netcare EHR Portal to support access to prescribed drug and Over the Counter (OTCs) drug information.

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11 POSP Alberta s Integrated Approach assists physicians in the province to purchase computers and medical software to improve their practices and patient care monetary, change management and system coaching support

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13 POSP End to end solution (all inclusive) Cover 70% of one time fees ($18,000/physician) Cover 70% of monthly recurring fees Cover 100% of data migration (previous EMR data) Cover 100% of advanced training (peer to peer or vendor)

14 Key Players for Engagement and Advancement Role(s) of Government Integrated Clinical Work Group Alberta Health Services and Alberta Health

15 NetCare Parameter launch browser Shared Health Record Work progressing; system architecture is there Privacy issues impeding progress Patient Health Portal ADT Admission Discharge Transfer Information Diagnostic Imaging Province Wide Availability

16 Gaps Less than 100% uptake by physicians Large geography of province internet architecture is an issue Local user computer and system literacy, although the Qualified Service Provider solution is a successful attempt at offloading system maintenance to the vendor community

17 Gaps Continued use of non POSP approved legacy systems Effective communication strategies to insure that ALL users in the EMR/EHR environments are aware of changing system issues Ongoing discussion about approved EMRs vs. enterprise electronic systems

18 Challenges Ensure baseline electronic health record and public health infostructure are in place across the country Unlock additional quality and safety benefits by enabling decision support and communication across the care continuum

19 Challenges Community practitioner access limitations Enable public understanding into into wait times Begin to facilitate patient self care and empowerment

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22 Applicability/Transferability How can I go back to my home province and work and not have the availability of NetCare to help me manage my patients.

23 Health Council of Canada National Symposium on Integrated Care NetCare, Pharmaceutical Information Network (PIN) and Physician Office System Program (POSP): Alberta s Integrated Approach to tim.kolotyluk@ualberta.ca October 10, 2012

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