INTERMEDIARIES & INVESTMENT PROFESSIONALS ONLY: NOT FOR PUBLIC DISTRIBUTION

Transcription

1 INTERMEDIARIES & INVESTMENT PROFESSIONALS ONLY: NOT FOR PUBLIC DISTRIBUTION Introducer Internet How to submit an application (Buy to Let) November 2015

2 Contents This guide shows you how to submit a new Buy to Let (BTL) application on Introducer Internet, and takes you step by step through each of the screens you need to complete. The scenario covers a joint BTL application, where the applicants are existing Santander customers looking to purchase a BTL property. Our application journey Click on these links to jump to the section Logging on and navigation Starting a new Application > New AIP > Personal details > Financial > Loan required > Present housing > Declaration and submit Completing the FMA > Personal details > Financial > Property to be purchased > Loan required > Present housing > Submission form > Declaration and submit Where to get more help? Tips on using this guide Clicking on this icon throughout the guide will link you to more information on the topic Information that you ll need to know when completing the application form Top tips for completing the application form Important information that you must be aware of when completing the application form These buttons move you forward and back, home brings you back here

3 Our application journey Before starting a new application check our products and criteria and use our affordability calculator to find out how much your client could borrow. Contact us if you have any questions Products and criteria How much can by client borrow? Contact us New application Once you ve checked that your Review our Lending criteria; Literature & Guides; Latest Rates; Calculators; and Online Forms Our Buy to Let calculator helps you check that the rent meets our minimum rental cover if the property is self-financing. You can find all the information you need on our website or telephone your usual Sales contact for more information client meets our lending criteria and affordability, you can submit an agreement in principle and full mortgage application through Introducer Internet. santanderforintermediaries.co.uk Introducer Internet

4 Access Introducer Internet from the homepage To access Introducer Internet visit santanderforintermediaries.co.uk and click on Introducer Internet or Log on

5 Logging on to Introducer Internet When the welcome screens opens click on logon If you re registered with us but haven t yet used Introducer Internet you ll need to click on register first

6 Logging on to Introducer Internet You ll then be asked to input your login details

7 Introducer Internet homepage The homepage explains and gives quick access to all the features of Introducer Internet Each of the different functions are explained here Important news items that affect Introducer Internet will be displayed here

8 Introducer Internet homepage Here s how to track your progress through from application to submission and a summary of some of the tools Progress key Saving your progress Current section Incomplete section Section complete Each time you move to a different section within the application form the information you ve just entered is automatically saved. All applications are saved in the Applications in Progress section from My applications in the main menu Common functions and tools A red box means the question is mandatory Click this icon to view help text For this type of box you can input the number or use the up/down arrows Bold text indicates this information cannot be changed These buttons perform the relevant action For this type of box simply click on the arrow and select an option from the list To enter a date simply type DD/MM/YYYY or click on the calendar icon to select the date When entering an address type in the postcode and click the search icon to search. Alternatively click the pen to manually enter the address

9 New application To start a new application simply click on new application from the homepage

10 New application > Agreement in principle (AIP) You ll then need to read the information on screen and click next to continue For more information on how we may use your client s data click on this link

11 New application > Agreement in principle (AIP) > Adviser declaration This page explains your requirements that you must accept before you can continue this application Read this information carefully before clicking I Accept

12 New application > Agreement in principle (AIP) > Application type In this section you can choose to start a new Residential or Buy to Let AIP Select the appropriate options and click Continue In this example we are choosing a Buy to Let Investment Property

13 New application > Agreement in principle (AIP) > Policy check The policy check section asks a series of high level policy questions to check your application meets our basic criteria Carefully answer the high level policy questions, for more information click the help text icons

14 New application > Agreement in principle (AIP) > Policy check The policy check section asks a series of high level policy questions to check your application meets our basic criteria Carefully answer the high level policy questions, for more information click the help text icons

15 New application > Agreement in principle (AIP) > Application Details The application details section is dynamic based on the application types and customer profile This section must be completed carefully as the answers are used to build the rest of the application. Once you click Submit you can not change the answers, if you make a mistake you will need to start again with a new application

16 New Application> Personal > Applicant details In this section you can provide your applicant s personal details Where your client s current lender is Santander, enter the mortgage account as shown on their mortgage statement. This question is mandatory. For joint applications financial dependents should only be entered under one of the applicants.

17 New Application> Personal > Contact details In this section you can provide your applicant s contact details

18 New Application> Personal > Applicant details Enter the details for the second applicant Where your client s current lender is Santander, enter the mortgage account as shown on their mortgage statement. This question is mandatory

19 New Application> Personal > Contact details Enter the contact details for the second applicant

20 New Application> Personal > Address details In this section you can provide your applicant s address details Enter postcode then click the search icon Alternatively click the pen icon to manually enter the address.

21 New Application> Personal > Address details In this section you can provide your applicant s address details Select the correct address and click Use selected address.

22 New Application> Personal > Address details In this section you can provide your applicant s address details Input the length of time each applicant has lived at the address, and click submit. We need at least 3 years address history..

23 New Application> Personal > Address details In this section you can provide your applicant s address details To add another address simply repeat the process with a new postcode.

24 New Application > Financial > Employment details In this section you can provide your applicant s employment details As you begin to type options will appear, choose the closest match

25 New Application > Financial > Income details In this section you can provide your applicant s employment details Click on the pen icon to enter your clients income

26 New Application > Financial > Income details In this section you can provide your applicant s employment details Enter the amount and press the disk icon to save

27 New Application > Financial > Income details In this section you can provide your applicant s employment details Repeat the process for other income the applicant may have. In this example the applicant receives a car allowance and Child Benefit

28 New Application > Financial > Financial Declaration In this section confirm the applicant s financial declaration If you answer yes to any of these questions you will be asked to provide more information

29 New Application > Financial > Self employment details In this section you can provide your applicant s self employment details Select the appropriate self employment type. The answer to this question will build further questions

30 New Application > Financial > Self employment details In this section you can provide your applicant s self employment details

31 New Application > Financial > Business details In this section you can provide your applicant s business details

32 New Application > Financial > Income details In this section you can provide your applicant s Income details The applicant s net profit is carried over from the previous screens

33 New Application > Financial > Financial Declaration In this section confirm the applicant s financial declaration If you answer yes to any of these questions you will be asked to provide more information

34 New Application> Financial > Self employment details In this section you can provide your applicant s self employment details Select the appropriate self employment type. The answer to this question will build further questions

35 New Application> Financial > Self employment details In this section you can provide your applicant s self employment details

36 New Application> Financial > Business details In this section you can provide your applicant s business details

37 New Application> Financial > Income details In this section you can provide your applicant s Income details The applicant s net profit is carried over from the previous screens

38 New Application > Financial > Financial Declaration In this section confirm the applicant s financial declaration If you answer yes to any of these questions you will be asked to provide more information

39 New Application > Financial > Commitments In this section you can provide details of your applicant s financial commitments All credit commitments will be factored into our affordability calculation regardless of whether or not they are being cleared on or before completion. Add your client s credit commitments by clicking on the add commitment button

40 New Application > Financial > Commitments In this section you can provide details of your applicant s financial commitments Add details of the credit commitment and click submit

41 New Application > Financial > Commitments In this section you can provide details of your applicant s financial commitments Repeat the process to add all of the applicant s credit commitments

42 New Application > Financial > Budget Planner In this section you complete your applicant s budget planner Complete your client s budget, for net income please take this from their payslip/accounts

43 New Application > Loan Required > Loan details In this section you can provide details of the loan your applicant s require Ensure you enter the annual rental income and not monthly Select type of product. If you are choosing a base rate tracker, select standard variable rate. None of our current products have a traditional cashback element

44 New Application > Loan Required > Loan purpose In this section you can provide details of the loan your applicant s require

45 New Application > Loan Required > Loan breakdown In this section you can provide details of the loan your applicant s require First click on the pen icon.

46 New Application > Loan Required > Loan breakdown In this section you can provide details of the loan your applicant s require The enter the amount and press the disk icon to save Once the loan breakdown has been completed you ll need to provide details on the loan part for the mortgage

47 New Application > Loan Required > Loan breakdown In this section you can provide details of the loan your applicant s require Complete the details of the loan part and click Submit

48 New Application > Loan Required > Loan breakdown In this section you can provide details of the loan your applicants require Mortgages can be split into a maximum of 5 loan parts

49 New Application > Present housing > Existing/previous loan details In this section you can provide your applicant s present housing situation Introducer Internet already knows the answers to these questions because of how the Application details section was completed at the start of the AIP We do not need a copy of the Retained property form for BTL applications

50 New Application > Present housing > Other housing details In this section simply select your applicant s current residential status

51 New Application > Present housing > Existing/previous loan details In this section you can provide your applicant s present housing situation These questions are prepopulated based on how applicant 1 has answered them

52 New Application > Present housing > Other housing details In this section select your applicant s current residential status

53 New Application > Declaration and submit > Confirmation Confirm your applicants have consented to the customer declaration and then submit the application

54 Waiting for a decision Once you ve submitted the AIP it ll take about 60 seconds to give you a decision

55 AIP decision Our decision will be displayed on this screen AA B1 You can print a copy of the AIP certificate for your clients by clicking on the button

56 AIP decision > AIP certificate You can get an AIP certificate for your clients AA B1 Click open and the document will then load

57 AIP decision > AIP certificate You can get an AIP certificate for your clients AA B1

58 AIP decision Progress to full mortgage application AA B1 If you re ready to progress to the full mortgage application click on the continue to FMA button. A warning message will appear to check you are ok with converting the AIP to an FMA

59 Full Mortgage Application > Personal Details > Applicant Details In this screen you can complete the remaining applicant details Items in bold cannot be changed.

60 Full Mortgage Application > Personal Details > Contact Details In this screen you can complete additional applicant contact details

61 Full Mortgage Application > Personal Details > Applicant Details In this screen you can complete the remaining applicant details

62 Full Mortgage Application > Personal Details > Contact Details In this screen you can complete additional applicant contact details

63 Full Mortgage Application > Personal Details >Address details This screen displays address information as completed in the AIP

64 Full Mortgage Application > Financial > Employment details Complete the remaining details on the employment screen for applicant one For more information see our lending criteria or our guide to selected retirement age

65 Full Mortgage Application > Financial > Income details This screen displays income details information as completed in the AIP

66 Full Mortgage Application > Financial > Financial declaration This screen displays information as completed in the AIP

67 Full Mortgage Application > Financial > Self employment details Complete the remaining details on the employment screen for applicant two For more information see our lending criteria or our guide to selected retirement age

68 Full Mortgage Application > Financial > Business details Complete the remaining details on the business details screen

69 Full Mortgage Application > Financial > Accountant details Complete the details on clients accountants

70 Full Mortgage Application > Financial > Income details This screen displays income details information as completed in the AIP

71 Full Mortgage Application > Financial > Financial declaration This screen displays information as completed in the AIP

72 Full Mortgage Application > Financial > Commitments This screen displays information as completed in the AIP The credit commitments can be edited, however any changes may affect our lending decision

73 Full Mortgage Application > Financial > Budget Planner This screen displays information as completed in the AIP

74 Full Mortgage Application > Property to be Purchased >Property details Within this screen complete the property details for the address being purchased All fields highlighted in bold red are mandatory. Where there is no ground rent / service charge or feudal duty payable enter zeros

75 Full Mortgage Application > Property to be Purchased >Property details Within this screen complete the property details for the address being purchased

76 Full Mortgage Application > Property to be Purchased > Purchase details Within this screen complete the purchase details For BTL applications you should select no for this question

77 Full Mortgage Application > Property to be Purchased > Vendor details Within this screen complete the vendor details for the address being purchased

78 Full Mortgage Application > Property to be Purchased > Solicitor details Within this screen complete the solicitors details for the address being purchased Incorrect solicitor details is one of the most common reasons for delays in processing applications, please take care providing the details. You can use the solicitor panel search on the homepage of our website

79 Full Mortgage Application > Loan Required > Loan details Within this screen confirm if the loan or purchase price has changed since the AIP amend if required If your clients choose a fixed rate product of 5 years or greater make sure you select a 5 year fix on the next screen

80 Full Mortgage Application > Loan Required > Loan purpose On this screen you only need to answer the mandatory questions

81 Full Mortgage Application > Loan required > Loan breakdown Complete this screen with the loan breakdown details by adding products To add a product click on the search icon

82 Full Mortgage Application > Loan required > Loan breakdown Complete this screen with the loan breakdown details by adding products You can search for a product by filtering product types and benefit packages or you can search for the product

83 Full Mortgage Application > Loan required > Loan breakdown Complete this screen with the loan breakdown details by adding products Once the results are returned, choose a product and click update.

84 Full Mortgage Application > Loan required > Loan breakdown Complete this screen with the loan breakdown details by adding products If a booking fee is payable you can choose whether to add it to the loan or not If a product includes a benefits package select it from this drop down

85 Full Mortgage Application > Loan required > Repayment strategy Complete this screen with the loan breakdown details by adding products

86 Full Mortgage Application > Loan required > Deposit details Complete this screen with the deposit details

87 Full Mortgage Application > Loan required > Buy to let details Complete this screen with the Buy to Let details Please provide as much information as possible

88 Full Mortgage Application > Present Housing>Existing/previous loan details Complete this screen with the existing/previous loan details

89 Full Mortgage Application > Present Housing > Other housing details Complete this screen with the other housing details

90 Full Mortgage Application > Present Housing>Existing/previous loan details Complete this screen with the existing/previous loan details

91 Full Mortgage Application > Present Housing > Other housing details Complete this screen with the other housing details

92 Full Mortgage Application > Submission Form > Submission details Complete all submission details

93 Full Mortgage Application > Submission Form > Checklist Complete checklist details

94 Full Mortgage Application > Submission Form > General Insurance Complete all General Insurance details

95 Full Mortgage Application > Submission Form > Regulation Complete regulation questions

96 Full Mortgage Application > Submission Form > Regulation Complete regulation questions Enter any additional relevant information about this application in the general notes field

97 Full Mortgage Application > Submission Form > Fee payment Complete fee payment questions

98 Full Mortgage Application > Submission Form > Direct debit Complete direct debit details

99 Full Mortgage Application > Submission Form > Assets & Liabilities This screen is not mandatory, so you don t have to complete it

100 Full Mortgage Application > Submission Form > Identity verification You need to verify the applicants identity before you can submit the full mortgage application

101 Full Mortgage Application >Submission Form > Confirmation You need to confirm your applicants consent to submit the application

102 Full Mortgage Application > Decision We ll make a decision on your clients case We will send you a MATS message confirming receipt of the application. Help avoid delays in processing your application by uploading supporting documents straight away

103 Where can I get more help? Visit our website Click here to access our Introducer Internet guides and video tutorials Speak to your dedicated contact Enter your Introducer Internet code into the dedicated contact search on our homepage to find their details Call our Introducer Internet helpdesk If you need technical support call

104 Aimed at Intermediaries and Investment Professionals only. Not for Public Distribution. Santander for Intermediaries is a brand and is not a regulated company. We offer information and access to the products and services provided by Santander UK plc under the brand names of Abbey, Alliance & Leicester and Santander. Registered office of Santander UK plc is 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number Registered in England and Wales. Santander UK plc Telephone Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register number is Abbey, Alliance & Leicester, Santander and the flame logo are registered trademarks.