Microsoft Agile Solutions to Cloud Based Application Development

Transcription

1 Cloud Based Application Specialists A solution from Allegient

2 Moving to the Cloud? Office 365 SharePoint Dynamics CRM Project Server Power BI Custom.NET Apps Indianapolis Chicago

3 Meet Your Smart Support Umbrella. Learn more at allegient.com

4 Let s address your ticket backlog and decrease your technical debt. Moving to the Cloud means streamlining costs and reducing capital expenses. But, it also means user training, a potential loss in productivity and countless support questions, issues and requests. Who will support your application layer incidents, changes and defects? Whether you re moving to a pure cloud environment or a hybrid approach, Support + Sustain can provide the daily Microsoft application support you need to keep your team productive and using their technology to its full potential. Free up your own internal resources to focus on new projects and development, and leave the support to us! Indianapolis Chicago

5 Infrastructure Layer TIER 2 SUPPORT User Support Ticket Triage Incident Management GOVERNANCE Technical Governance App Level Security Federation Security (Setup and Maintenance) Central Admin Access Requests Technical Documentation ARCHITECTURE/INFRASTRUCTURE Integrate with External Systems (BCS) Content IA (cleanup content types, metadata) Information Architecture Backup & Restore Extended Access (forward facing deploy) DEVELOPMENT Development - Visual Studio, SPD, Browser v. Client-side Timer to Expire Content Custom Apps (coded, save as template) App Store Lotus Notes Migration Backup & Restore KNOWLEDGE, SOCIAL, SEARCH Search Improvement Search Index Search Troubleshooting Performance Metrics Support + Sustain Application Support Issues Incident & Ticket Management Technical Documentation User Adoption En Application Layer Custom JAVA or.net apps, web centric apps, COTs, Microsoft Applications & Platforms Learn more at allegient.com

6 Go Beyond Out of the Box Capabilities Indianapolis Chicago

7 Strategy Leverage a technology roadmap outlining relevant features of your applications While Microsoft technology is amazing, the tools simply work harder for your business when they ve been customized to fit your business rules, processes and workflows. With Enhance + Embrace, we work directly with your team to understand your business and then tap into our configuration specialists to customize Microsoft applications you already own whether in the cloud or on premises. By applying Agile methodology during development, our team can quickly produce new features and functionality to Microsoft software as well as custom applications. Custom Configuration Imagine a SharePoint environment that supports your business rules & processes Product Enhancements Envision a custom report in CRM or Power BI New Features Implement improved search features in SharePoint User Training Hands on training with teams on specific technology tools Governance Benefit from process diagrams and governance documentation Learn more at allegient.com

8 STRATEGY Strategy, Goals + Product Roadmap Opportunity Analysis, Tool Selection Pilot or Proof of Concept of Features Standardization Across Locations IWLT (I would like to ) Utility Archival Strategy Silvercoat Strategy GOVERNANCE User Governance Site Security ShareGate Governance ShareGate Management Update Governance Policies Governance Accessibility ARCHITECTURE/INFRASTRUCTURE Department, Team, Function Information Architecture Review or Redesign Content Information Architecture (cleanup content types, metadata) Decommission Former Sites (SharePoint 2007, 2010) Archival Implementation DIGITAL EXPERIENCE Individual Department Usability Improvements Individual Department Process Improvements DEVELOPMENT Visual Studio Development InfoPath Development SharePoint Design /Development Browser/Client-side Development Timer Job to Expire Content Creation of Development, Quality, or Test Environments CONFIGURATION Configurations Custom Built Webparts InfoPath Office Web Apps Issues Calendar Utility Mega Menu Indianapolis Chicago

9 INTRANET Intranet Communication (News, Events, Links) Intranet Publishing (Policies, Procedures, Documents, Templates) Intranet Collaboration CONTENT MANAGEMENT Content/ Knowledge Management Policy/Procedures Publishing and Accessibility SharePoint Designer Workflows Custom Permissions Management Tool PROCESS AUTOMATION Modernizing, Improving, Enhancing Processes Standardization Across Locations, Plants Workflow Structure pport + Sustain Enhance + Embrace KNOWLEDGE, SOCIAL, SEARCH Improve Key User Knowledge. Grow Power User Base. (CoP) Intranet Collaboration Search Feature Enhancements Search Configuration and Optimization Utility - People Search TRAINING & USER ADOPTION Informal Training Search Training Training Workshops Training Open Hours Feature Specific Training Improve Key User Knowledge Grow Power User Base (CoP) on t Incident & Ticket Management Technical Documentation User Adoption New features to existing applications Software Customization Training & Governance plication Layer stom JAVA or.net apps, web centric apps, Ts, Microsoft Applications & Platforms Learn more at allegient.com

10 Support & enhancements for your Microsoft applications? Indianapolis Chicago

11 We ve got you covered. Learn more at allegient.com

12 Rethink the way you support + enhance your applications. Ready to get started? Learn more online at allegient.com Indianapolis Chicago info@allegient.com