IBM United States Software Announcement , dated October 23, 2012
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1 IBM United States Software Announcement , dated October 23, 2012 V8.5 and IBM Healthcare Provider Data Model V8.6 help healthcare organizations rapidly deploy comprehensive enterprise healthcare analytics systems Table of contents 1 Overview 4 Publications 2 Key prerequisites 5 Technical information 2 Planned availability date 5 Ordering information 2 Description 13 Terms and conditions 3 Product positioning 15 Prices 3 Program 16 Order now At a glance IBM Health Plan Data Model V8.5 helps health insurance plan organizations: Measure the cost and effectiveness of healthcare outcomes, based on industrywide regulations and best practices (US specific and worldwide) Assess the effectiveness of healthcare providers and negotiate reimbursement rates accordingly Communicate with other health plans and providers, based on good healthcare practices V8.6 helps care-delivery organizations: Accelerate development of data warehouses to support rapidly changing reporting and analytic priorities of healthcare providers Support development of business intelligence solutions to identify cost efficiencies across labor and supply chain operations Improve clinical quality and enable transformation of health care For ordering, contact your IBM representative, or IBM Americas Call Centers at 800- IBM-CALL (Reference: YE001). Overview V8.5 and V8.6 are part of the IBM InfoSphere software portfolio. They include a sophisticated set of business-centric blueprints that promote business and IT collaboration on requirements design and on IT standardization and implementation. They also deliver innovative content in healthcare payer and provider domains and provide updated regulatory and business information. V8.5: Provides a foundation for the Health Insurance Portability and Accountability Act (HIPAA) 5010 specification Delivers published updates to the National Committee For Quality Assurance (NCQA) Healthcare Effectiveness and Data Information Set (HEDIS) standard Delivers updated clinical, technical, and industry measures content IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 1
2 Helps enable data governance and standardization, operational insight, risk and compliance reporting, and performance management V8.6: Provides an integrated business model, atomic warehouse model, and dimensional warehouse model to support cross-functional enterprise views, analytics, and applications Delivers a set of business solution templates that represent analytical business requirements covering clinical, financial, and operational data integrated across the enterprise Delivers content to support Healthcare Effectiveness and Data Information Set (HEDIS), National Healthcare Safety Network (NHSN), and other industry-wide standards Helps enable data governance and standardization, operational insight, risk and compliance reporting, and performance management In addition to delivering selected regulatory and business content, this release helps lower the total cost of ownership through integrated offerings that include tooling such as InfoSphere Data Architect (IDA), hardware and software solutions such as IBM Netezza, and solutions that simplify implementation and maintenance. Key prerequisites The optimal operating environment for Health Plan Data Model and Healthcare Provider Data Model includes: Operating system: Windows TM 7 Memory: 3 GB Before you install, ensure that your computer meets the hardware and software requirements. Planned availability date November 29, 2012 Description To help healthcare organizations achieve faster results, IBM has packaged the knowledge from years of experience with information projects in industries into IBM Industry Models. These models deliver industry expertise and regulatory best practices in a form usable by both business and IT, enabling IT to implement projects more quickly. Key components of the data models: Business terms: An enterprise-wide vocabulary of business concepts that provides an organization a view of itself and its industry. Business data model: A conceptual data model that specifies the third normal form data structures required to represent concepts defined in business terms. Atomic warehouse model: A design-level data model that represents an enterprise-wide repository of atomic data used for informational processing. Dimensional warehouse model: An enterprise-wide repository for analytical data. It contains star schema style dimensional data structures organized around fact entities that support analytical requirements. Business solution templates: A set of industry-relevant analytical reporting requirements organized around business focus areas. The dimensional model IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 2
3 approach, based on business solution templates, enables integration with IBM Netezza and OLAP environments such as IBM Cognos. Accessibility by people with disabilities A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested at Product positioning V8.5 helps accelerate deployment of enterprise data warehouses with a prebuilt data model. It enables health plan insurers to better understand their members, groups, providers, and networks, thereby improving the handling of claims and client health management V8.6 can be used to correlate clinical, financial, operational, and payer data in a cohesive and flexible schema. This can help accelerate the understanding of population-level health, manage and quantify risk, and ask open-ended questions to identify opportunities for transformation and innovation. and are used in critical business initiatives with attributes that help enable: Operational insight: Customers are using the IBM Industry Data Models to provide a comprehensive, analytical reporting framework. Risk and compliance reporting: The IBM Industry Data Models support the reporting for a series of regulatory requirements. Data governance and standardization: Customers can use data models to help define a corporate set of standard definitions and best practices around their data. IT can then use data integration, business integration, and master data management infrastructure to enforce standards and use data profiling techniques for compliance monitoring and exception alerting. Enterprise architecture: The Industry Models provide structure and content to support the business and application layers of an enterprise architecture. Availability of national languages Product description Language GA date Healthcare Provider Data Mdl English November 29, 2012 V8.6.0 English November 29, 2012 V8.5.0 IBM IS BG Pk for Health Plan English November 29, 2012 V8.5.0 Program Program VRM Program name 5724-V I IBM Healthcare Provider Data Model IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 3
4 Education support IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training website Call IBM training at 800-IBM-TEACH ( ) for catalogs, schedules, and enrollments. Available training offerings include client onsite training, public training at IBM facilities, and remote learning via FlexLearning. Through client onsite training, IBM delivers standard or customized training to meet the requirements of its clients. IBM can also provide mobile academies for a rental fee to minimize clients' setup activities. IBM public training simplifies the process by providing the complete environment for standard course deliveries and giving students the ability to learn without the distractions of everyday responsibilities. Public training is offered on a regular schedule worldwide. For more information on public instructor-led training, visit The newly enhanced FlexLearning program enables clients to attend training on their own schedule at their own location. This program offers state-of-the-art technology to deliver highly valuable training at minimum cost. All current courses are approximately three hours in length and offer a valuable learn-by-doing, selfpaced format. For more information on any of the training offerings, contact iiseduc@us.ibm.com Offering Information Product information is available via the Offering Information website Also, visit the Passport Advantage website Publications No publications are shipped with these products. The IBM Publications Center The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the US) or customer for 20 countries. A large of publications are available online in various file formats, and they can all be downloaded by all countries. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 4
5 Technical information Specified operating environment Hardware requirements and do not have specific hardware requirements. Hardware requirements will vary for each customer deployment, depending on the modeling environments used. Software requirements and do not have specific software requirements. Supported platform requirements will vary for each customer, depending on the modeling environments used. Health Plan Data Model V8.5 is supported in the following software modeling environments: MMM V3.5 (shipped as part of the product) Microsoft TM Office Access 2007 or 2010 is a prerequisite for MMM. CA ERwin V8.2 IBM InfoSphere Data Architect V8.1 The management of glossary terms is supported in IBM Business Glossary V8.7. Healthcare Provider Data Model V8.6 is supported in the following software modeling environments: CA ERwin V8.2 IBM InfoSphere Data Architect V8.1 The management of glossary terms is supported in IBM Business Glossary V8.7. The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language. Planning information Packaging Health Plan Data Model V8.5 and Healthcare Provider Data Model V8.6 are each available on a DVD. Security, auditability, and control uses the security and auditability features of the host hardware or software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Ordering information This product is only available via Passport Advantage. It is not available as shrinkwrap. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 5
6 Product information Licensed function title Product Product group category IBM Industry IBM Industry Models Models Project IBM Industry IBM Industry Edition Models Models IBM Industry IBM Industry 1M Patient Models Models IBM Industry IBM Industry 1M Patient Project Edition Models Models IBM Industry IBM Industry Total Revenue Models Models IBM Industry IBM Industry Total Revenue Project Edition Models Models IBM InfoSphere Business Glossary IBM Industry IBM Industry Pack for Health Plan Enterprise Models Models Edition PID Charge unit Program name description Project Edition Project Edition 1M Patient 1M Patient 1M Patient Project Edition 1M Patient Project Edition Total Revenue Total Revenue Total Revenue Project Edition Total Revenue Project Edition IBM InfoSphere Business Glossary Pack for Health Plan Enterprise Edition IBM InfoSphere Business Glossary Pack for Health Plan Enterprise Edition 5724-V45 Per Resource Value Unit 5724-V45 Per Resource Value Unit for 5724-V45 Per Resource Value Unit 5724-V45 Per Resource Value Unit for 5725-I48 Per Resource Value Unit 5725-I48 Per Resource Value Unit for 5725-I48 Per Resource Value Unit 5725-I48 Per Resource Value Unit for 5725-I48 Per Currency Value Unit 5725-I48 Per Currency Value Unit for 5725-I48 Per Currency Value Unit for 5725-I48 Per Currency Value Unit 5724-V45 Per Resource Value Unit 5724-V45 Per Resource Value Unit for Charge metrics definitions Install Install is a unit of measure by which the program can be licensed. An install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each install of the program. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 6
7 Resource Value Unit (RVU) RVU is the unit of measure by which this program is licensed. RVU entitlements are based on the quantity of a specific designated measurement for the given program. A Proof of Entitlement (PoE) must be obtained for the appropriate of RVUs required for your environment as defined by the specific program terms. The RVU entitlements are specific to the program and may include, but are not limited to the following: Client devices, data source records, messages, and servers, and may not be exchanged, interchanged, or aggregated with RVU entitlements of another program. To understand these benefits of RVU licensing, and to determine how many RVUs to obtain for the program, contact your IBM representative. Passport Advantage program licenses description IBM InfoSphere Business Glossary Pack for Health Plan BG Pk for Health Plan Ent Ed Per Resource Value Unit E07CYLL BG Pk for Health Plan Ent Ed Per Resource Value Unit D0A58LL Lic + SW S&S 12 Mo BG Pk for Health Plan Ent Ed Per Resource Value Unit SW D0A59LL description Project Edition Health Plan Data Model PE Per Resource Value Unit E06HCLL Health Plan Data Model PE Per Resource Value Unit Lic + D080NLL SW S&S 12 Mo Health Plan Data Model PE Per Resource Value Unit SW D080PLL description Health Plan Data Model EE Per Resource Value Unit E06HALL Health Plan Data Model EE Per Resource Value Unit Lic + D080HLL SW S&S 12 Mo Health Plan Data Model EE Per Resource Value Unit SW D080ILL description 1M Patient Project Edition Healthcare Provider Data Model 1M Patient PE RVU Annual E0F4ALL SW S&S Rnwl Healthcare Provider Data Model 1M Patient PE RVU Lic + D0V4MLL SW S&S 12 Mo Healthcare Provider Data Model 1M Patient PE RVU SW S&S D0V4NLL Reinstate 12 Mo IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 7
8 description Total Revenue Healthcare Provider Data Model Ttl Revenue EE CVU E0F4CLL Healthcare Provider Data Model Ttl Revenue EE CVU Lic + D0V4TLL SW S&S 12 Mo Healthcare Provider Data Model Ttl Revenue EE CVU SW D0V4ULL description Total Revenue Project Edition Healthcare Provider Data Model Ttl Revenue PE CVU E0F4ELL Healthcare Provider Data Model Ttl Revenue PE CVU Lic + D0V4ZLL SW S&S 12 Mo Healthcare Provider Data Model Ttl Revenue PE CVU SW D0V50LL description 1M Patient Healthcare Provider Data Model 1M Patient EE RVU Annual E0F48LL SW S&S Rnwl Healthcare Provider Data Model 1M Patient EE RVU Lic + D0V4GLL SW S&S 12 Mo Healthcare Provider Data Model 1M Patient EE RVU SW S&S D0V4HLL Reinstate 12 Mo Passport Advantage trade-up licenses Trade-up part Precursor product Trade-up product IBM InfoSphere Business Health Plan Data Model EE D0A5ALL Glossary Pack for Health Per Resource Value Unit Plan Trade Up Lic + SW S&S 12 Trade-up part Precursor product Trade-up product IBM Healthcare Provider HCPDM Total Revenue Proj D0V51LL Data Model Total Revenue Ed CVU from PRPQ Trdup Lic Project Edition + SW S&S 12 Mo PRPQ IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 8
9 Trade-up part Precursor product Trade-up product IBM Healthcare Provider HCPDM 1M Patient Ent Ed D0V4ILL Data Model 1M Patient RVU from PRPQ Trdup Lic + SW S&S 12 Mo PRPQ Trade-up part Precursor product Trade-up product IBM Healthcare Provider HCPDM 1M Patient Proj Ed D0V4PLL Data Model 1M Patient RVU from PRPQ Trdup Lic + Project Edition SW S&S 12 Mo PRPQ Trade-up part Precursor product Trade-up product IBM Healthcare Provider HCPDM Total Revenue Ent Ed D0V4VLL Data Model Total Revenue CVU from PRPQ Trdup Lic + SW S&S 12 Mo PRPQ Passport Advantage supply Program name/description Healthcare Provider Data Mdl V8.6.0 V8.6 Windows English B703REN Media Pack V8.5.0 V8.5 Windows English Media B703SEN Pack IBM IS BG Pk for Health Plan V8.5.0 InfoSphere Business Glossary Pack for Health Plan V8.5 B703TEN Windows English MP Passport Advantage customer: Media pack entitlement details Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack. IBM InfoSphere Business Glossary Pack for Health Plan V8.5.0 Entitled maintenance offerings description Media packs description IBM InfoSphere Business InfoSphere Business B703TEN Glossary Pack for Health Glossary Pack for Health Plan Plan V8.5 Windows English per Resource Value Unit MP IBM InfoSphere Business InfoSphere Business B703TEN Glossary Pack for Health Glossary Pack for Health Plan Plan V8.5 Windows English per Resource Value Unit on MP IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 9
10 V8.5.0 Entitled maintenance offerings description Media packs description B703SEN per V8.5 Windows English Media Resource Value Unit Pack B703SEN per V8.5 Windows English Media Resource Value Unit on Pack B703SEN Project Edition per V8.5 Windows English Media Resource Value Unit Pack B703SEN Project Edition per V8.5 Windows English Media Resource Value Unit on Pack Healthcare Provider Data Model V8.6.0 Entitled maintenance offerings description Media packs description IBM Healthcare Provider IBM Healthcare Provider B703REN Data Model 1M Patient Data Model V8.6 Windows per English Media Pack Resource Value Unit IBM Healthcare Provider IBM Healthcare Provider B703REN Data Model 1M Patient Data Model V8.6 Windows per English Media Pack Resource Value Unit on IBM Healthcare Provider IBM Healthcare Provider B703REN Data Model 1M Patient Data Model V8.6 Windows Project Edition per English Media Pack Resource Value Unit IBM Healthcare Provider IBM Healthcare Provider B703REN Data Model 1M Patient Data Model V8.6 Windows Project Edition per English Media Pack Resource Value Unit on IBM Healthcare Provider IBM Healthcare Provider B703REN Data Model Total Revenue Data Model V8.6 Windows per English Media Pack Currency Value Unit IBM Healthcare Provider IBM Healthcare Provider B703REN Data Model Total Revenue Data Model V8.6 Windows per English Media Pack Currency Value Unit on IBM Healthcare Provider IBM Healthcare Provider B703REN Data Model Total Revenue Data Model V8.6 Windows Project Edition per English Media Pack Currency Value Unit IBM Healthcare Provider IBM Healthcare Provider B703REN Data Model Total Revenue Data Model V8.6 Windows Project Edition per English Media Pack Currency Value Unit on Cross-platform products Cross-platform products for use on Order the part s that follow when the product is used for either the development of code that will be deployed on servers or when the product will be communicating or transferring data between a distributed server and a server. Otherwise, order from the other set of part s in IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 10
11 this announcement. This set of part s provides the identical supply and authorization as the other set in this announcement description IBM InfoSphere Business Glossary Pack for Health Plan IBM IS Business Glossary Pack for Health Plan EE RVU Sys z Annual SW S&S Rn IBM IS Business Glossary Pack for Health Plan EE RVU Sys z Lic + SW S&S 12 IBM IS Business Glossary Pack for Health Plan EE RVU Sys z SW S&S Reinstate E0BPGLL D0IH3LL D0IH4LL description Project Edition Project Edition RVU E0BPFLL Project Edition RVU D0IH0LL Lic + SW S&S 12 Mo Project Edition RVU D0IH1LL SW S&S Reinstate 12 description RVU Sys z E0BPELL RVU Sys z D0IGYLL Lic + SW S&S 12 Mo RVU Sys z D0IGZLL SW S&S Reinstate 12 description 1M Patient Project Edition Healthcare Provider Data Model 1M Patient PE RVUSz E0F4BLL Healthcare Provider Data Model 1M Patient PE RVUSz Lic D0V4QLL + SW S&S 12 Mo Healthcare Provider Data Model 1M Patient PE RVUSz SW D0V4RLL description Total Revenue Healthcare Provider Data Model Ttl Revenue EE CVUz E0F4DLL Healthcare Provider Data Model Ttl Revenue EE CVUz Lic D0V4WLL + SW S&S 12 Mo Healthcare Provider Data Model Ttl Revenue EE CVUz SW D0V4XLL IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 11
12 description Total Revenue Project Edition Healthcare Provider Data Model Ttl Revenue PE CVUz E0F4FLL Healthcare Provider Data Model Ttl Revenue PE CVUz Lic D0V52LL + SW S&S 12 Mo Healthcare Provider Data Model Ttl Revenue PE CVUz SW D0V53LL description 1M Patient Healthcare Provider Data Model 1M Patient EE RVUSz E0F49LL Healthcare Provider Data Model 1M Patient EE RVUSz Lic D0V4JLL + SW S&S 12 Mo Healthcare Provider Data Model 1M Patient EE RVUSz SW D0V4KLL Cross-platform product for use on IFL engines Order the part s that follow when the product is intended to run on the Linux TM operating system on IFL engines. If the product is not intended to run on the Linux operating system on IFL engines, order from the other set of part s in this announcement. This set of part s provides the identical supply and authorization as the other set in this announcement. Trade-up licenses for cross-platform products Precursor product Trade-up product Health Plan Data Mdl EE D0J5JLL RVU Sys z fm IS BGPack for IS BGPack for HP EE prvu HP Trade Up Lic + SW S Precursor product Trade-up product IBM Healthcare Provider HCPDM Total Revenue Proj D0V54LL Data Model Total Revenue Ed CVU Sz from PRPQ Trdup Project Edition Lic + SW S&S 12 Mo PRPQ Precursor product Trade-up product IBM Healthcare Provider HCPDM 1M Patient Ent Ed D0V4LLL Data Model 1M Patient RVUSz from PRPQ Trdup Lic + SW S&S 12 Mo PRPQ IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 12
13 Precursor product Trade-up product IBM Healthcare Provider HCPDM 1M Patient Proj Ed D0V4SLL Data Model 1M Patient RVUSz from PRPQ Trdup Lic Project Edition + SW S&S 12 Mo PRPQ Precursor product Trade-up product IBM Healthcare Provider Data Model Total Revenue PRPQ HCPDM Total Revenue Ent Ed D0V4YLL CVU Sz from PRPQ Trdup Lic + SW S&S 12 Mo Terms and conditions The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance. Licensing IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance. License Information form s Program Program name Form 5724-V45 L-CNMY-8X8DVB 5725-I48 L-CNMY-8XDTJD The program's License Information will be available for review on the IBM Software License Agreement website Limited warranty applies Yes. Limited warranty IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program. IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 13
14 charge. For further information, consult the IBM Software Support Handbook found at IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period). Program technical support Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business ner. This extension may be available for a fee. Money-back guarantee For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund. For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program. Volume orders (IVO) No Passport Advantage applies Yes, and through the Passport Advantage website at This product is only available via Passport Advantage. It is not available as shrinkwrap. IBM Operational Support Services -- SoftwareXcel No System i Software Maintenance applies No Educational allowance available Not applicable. IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 14
15 effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party. Prices For additional information and current prices, contact your local IBM representative. Passport Advantage For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business ner, or authorized IBM Business ner for Software ValueNet, if applicable. Additional information is also available at IBM Global Financing IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Financial benefit Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 15
16 Order now To order, contact the Americas Call Centers or your local IBM representative. To identify your local IBM representative, call 800-IBM-4YOU ( ). Phone: 800-IBM-CALL ( ) Fax: 800-2IBM-FAX ( ) For IBM representative: Mail: IBM Teleweb Customer Support ibm.com Sales Execution Center, Americas North 3500 Steeles Ave. East, Tower 3/4 Markham, Ontario Canada L3R 2Z1 Reference: YE001 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. Note: Shipments will begin after the planned availability date. Trademarks IBM, InfoSphere, Cognos, Passport Advantage, and ValueNet are registered trademarks of IBM Corporation in the United States, other countries, or both. Windows and Microsoft are trademarks of Microsoft Corporation in the United States, other countries, or both. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 16
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