that s the Learning House difference.

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2 Customized solutions and personal attention: that s the Learning House difference. Learning House offers a different kind of partnership, one dedicated to building a lasting relationship with a foundation of trust, transparency and an enduring commitment to excellence. Our no-up-front-fee policy allows institutions to quickly grow online programs. Our revenue share model means we do not get paid until you do. Learning House is as invested in your success as you are. With more than a decade of experience and more than 100 partner schools, Learning House is the expert in creating, managing and growing online degree programs. Our comprehensive array of eight services allows you to tap into our expertise when and where you need it. Popular Service Bundles Curriculum Training LMS Support Research Marketing Retention Admissions Essentials Advanced Complete Full Service Limited Service

3 Our Services Learning House provides expertise in these eight core areas: Product Development and Market Research Learning House empowers institutions to make intelligent, fact-based decisions. Curriculum Development & Management Through customization and collaboration with faculty, Learning House develops engaging online courses. Marketing and Lead Generation With targeted outreach, Learning House delivers qualified students to partner schools. Faculty Training & Professional Development Learning House delivers technical and online pedagogy training to ensure instructor readiness. Admissions & Enrollment Management Our carefully managed enrollment process provides an efficient and proven model for enrolling online students. Learning Management Systems Learning House manages a suite of integrated technology tools for online learning including an enhanced LMS. Student Retention Learning House creates an environment for online student success. 24/7 Technical Support Our knowledgeable and friendly team members support students and faculty around the clock.

4 Product Development & Market Research Empowering institutions to make intelligent, fact-based decisions Learning House conducts market research to help schools make program selection and marketing decisions. Typical research projects fall in the following three categories: Competitive analysis By doing a competitive scan of your market, Learning House enables intelligent decision making around pricing, messaging and program features. Program feasibility Before development and launch of an online program, Learning House reviews field of study trends, labor outlook, competitive analysis and historical online success to provide recommendations and factors to consider. Program prioritization Learning House uses secondary data, industry trends and experience at our partner schools to provide information on key opportunities for program development at your institution and in your market.

5 Marketing & Lead Generation Delivering students to our partner schools Customized strategic marketing plan Learning House provides online student lead generation expertise and capital investment to promote your online programs. Each marketing plan is unique to your school s strengths, market, brand and online program portfolio and includes specific performance objectives. Learning House significantly invested both fiscal and personnel resources into our campus, and the entire team puts 110% effort into our success. Learning House didn t come in with a cookie-cutter approach; instead, they thought about what our institution needed and then delivered. Comprehensive and integrated marketing Based on our expertise in marketing to prospective online students and in collaboration with your marketing team, Learning House develops a comprehensive and integrated marketing strategy. Potential marketing channels include online marketing, traditional marketing and partnerships. Return on investment analytics Our commitment to your success drives a data-driven approach to the investment of marketing funds. Through regular reporting and dashboards, Learning House is able to quickly capitalize on marketing opportunities in your marketplace. Eric E. LaMott, Ph.D. Senior Vice President and Chief Operating Officer, Concordia University, St. Paul, Minn.

6 Admissions & Enrollment Management A proven model for enrolling online students Our enrollment management team takes a disciplined approach to guide your prospective students through the admissions process. At every step, the Learning House team ensures prospects receive quick responses and accurate information. Initial contact Our Lead Contact Agents attempt to contact every inquiry via phone, text message, chat and . Lead qualification After contact is made, Learning House answers questions, sends information, and qualifies leads based on your specific prequalification requirements. Application Our Enrollment Counselors help prospective students through the application process and the collection of documents needed to make an admissions decision, such as official transcripts, resumes, reference letters and more.

7 Student Success & Retention Creating an environment for online student success Learning House designs its retention services to improve the overall learning experience at your institution and help students achieve their educational goals. Our comprehensive retention services focus on both institutional and student needs. Institutional: Retention auditing and consulting Our Student Success team works with your school to set goals for graduation and retention rates. Then, we develop an action plan that focuses on best practices for institution-wide student success. Team members continuously evaluate online programs and generate weekly retention reports that spotlight trends using student-specific data. Student: Online academic advising The objective of online academic advising is to help students set and achieve their goals. Advisors provide individualized guidance, structure and feedback to students from enrollment through graduation. Through regular monitoring of academic success metrics and relationship building, we are able to quickly identify potential at-risk students and proactively address retention challenges. Learning House brings a wealth of knowledge to the table. We have gained additional insight and knowledge about best practices concerning our approach to online education. This talented team works well with our staff to ensure that the student recruitment process is seamless. Micah R. Crews Associate Vice President of Enrollment Management for GPS and Online Programs King University Bristol, Tenn.

8 Curriculum Development & Management Developing engaging online courses through collaboration Learning House provides a comprehensive solution to online curriculum development by working with educators to develop a strategy for each online degree program. For each partner institution, Learning House assembles a dedicated team of specialists who develop and support each course in the program. The best part of our relationship with Learning House is the collaboration. We can chart our destiny but we have plenty of scaffolding and support to get where we need to go. It really makes creating a class a fun and exciting experience. Diane S. Brown, Ph.D. Director, Master in the Art of Teaching Academic Program Marygrove College Detroit, Mich. Extensive course development resources Learning House manages more than 250 online degree programs, and with that comes a wealth of knowledge and resources to create engaging online courses that meet student outcomes. Faculty members can create courses with their own content or use materials from our expansive library of interactive learning objects and course content. Quality reviews and continuous course improvements Before launch, every online course undergoes a technical inspection. We also evaluate the delivery of courses with our proprietary Quality Course Delivery Rubric and provide feedback to faculty members. Regular reviews ensure courses meet best practices and provide the level of quality your students expect.

9 Faculty Training & Professional Development Conducting high-quality training to ensure online instructor readiness Learning House provides faculty members with in-depth training on learning management systems and online instruction pedagogy at no additional fee. Learning House conducts training on-site, through live online webinars and via automated on-demand tutorials. Best practices training Through a robust set of best practices training courses and webinars, Learning House prepares educators with the essential skills for online instruction. Participants learn leading theories in online communication, methods to keep students motivated and engaged, best practices for online exam delivery and other industry-related topics. Technical training A variety of technical software designed to improve and enhance your online instructor can be used to deliver online courses. Learning House offers support in addition to training for many of these tools.

10 Learning Management Systems Managing a suite of learning tools, including an enhanced LMS Learning House creates a user-friendly, interactive online learning environment. The customer service offered by Learning House is fantastic and this allows us to offer great service to our students and faculty. What makes Learning House truly special is their people, and their understanding that when their clients are successful, they are successful. Fred L. Miller, Jr. Director of the Center for Distance Education Campbellsville University Campbellsville, Ky. Enhancements and add-ons Learning House extends basic learning management system (LMS) functionality with product enhancements and add-ons, including improved chat and grade book features, retention blocks, custom student surveys and ad hoc reporting. By testing and verifying numerous third-party plug-ins, schools gain access to additional functionality that is ensured to be both stable and useful. Security, reliability and convenience Learning House hosts the LMS in a high-performance, secure and reliable operating environment. We also manage the hardware, software, connectivity, backup recovery and security, so your school can focus solely on delivering high-quality instruction to students. Our LMS Connector tool enables easy and tight integration between the LMS and all popular student information systems.

11 24/7 Technical Support Offering exceptional technical support for students and faculty members Learning House understands that student and faculty support is critical for making administrator s jobs easier. Clients have described our support as magnificent and the best. Live Support Students, faculty members and administrators can access qualified and friendly support via phone, , or chat. Team members are available 24 hours a day, 7 days a week, and 365 days a year. Online Resources In addition, our online help center consists of instructorand student-specific resources that include answers to common questions and interactive tutorials.

12 LearningHouse.com (502) South Fourth Street, Suite 300 Louisville, Kentucky Rev. 2/13

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