Design Your Network For Maximum Efficiency

Transcription

1 Design Your Network For Maximum Efficiency Terry OʼBrian Windstream Product Marketing! 2012 Windstream Communications, Inc.!

2 Agenda! Company Overview! Businesses Need Better Networks! How MPLS Solutions can Help! Customer Experience! OmniSource Southeast! University of KY Federal Credit Union! Summary!

3 Windstream Company Overview! Advanced Communications & Technology Solutions! S&P 500 Company with $6 Billion in Annual Revenue! More than 450,000 Business Customers Nationwide! Over 150 Offices Across the U.S.! Headquartered in Little Rock, AR!

4 The Windstream Network! More than 100,000 route miles of fiber! 5,500 On-net buildings! 6 Network Operations Centers! Enterprise Class Data Centers

5 Why Businesses Need Better Networks! New Economic Realities Global Economy Share Holder Expectations New Business Models Business Boundaries Blurring Social Trends Accelerating Blend Lifestyle Social Networking Environmental responsibility Technology Enablers Network, device, and application everywhere Automation/standardization Presence and Mobility Virtual office

6 The Challenges Are All Around Us Every Day! Legacy infrastructure lacks capacity and flexibility! Need: Granular scalability of connectivity! Disparate technologies are difficult & expensive to manage Need: Simplified infrastructure! New applications demand high network performance! Need: Scalable infrastructure to support standard apps & mash-ups! Workforces are distributed, global and mobile Need: Unified management across all required services To address these challenges, look for providers that offer:! Simplification via converged voice & data solutions leveraging MPLS! Scalable network connectivity! Collaboration, unified communications & remote access solutions! Business Continuity / Disaster Recovery Solutions! 6!

7 What is MPLS? Technology Enabler for Better Networks! Special short fixed-length label is added to the IP packet that acts as a shorthand representation of the IP packet's header.! Works like a bar code for IP packets:! Where it came from! Where it needs to go! Whatʼs in it! How urgent it is! MPLS makes networks better! Faster! Smarter! Easier to Use! More Versatile! More Scalable! More Cost Effective! Key Technology for Enabling Convergence! - Windstream Proprietary - 7!

8 Why MPLS is Better! Legacy Solution! MPLS Solution! Point-to-Point and/or Frame Relay! Expensive to grow! Complex to manage! Less efficient performance! MPLS! More cost effective! Easier to manage! Better performance! MPLS Network Windstream IP/MPLS 8!

9 How does an MPLS solution benefit your business?! Customized Networking Solution! Operational cost savings! Scalability! Enhanced Reliability! Minimal Implementation Disruption! 100% US-based Technical Support available 24/7/365! 9

10 Frequently Asked Questions! 1. How secure is an MPLS network solution?! 2. How easy is it to scale my MPLS network as my business need grow or change?! 3. How do I implement an MPLS network for my business?! 4. What kind of product support will I receive?! 5. Will my applications receive Quality of Service across the MPLS network?! 10!

11 MPLS IP VPN Security! All customer network data is stored on secure databases! A separate and unique VPN routing table is assigned to each customer! Core network infrastructure is concealed from the outside world! All access to Windstream equipment and systems is restricted to authorized personnel! Firewalls and Network Address Translation functionality protects user data from exposure to the Internet.! Within the industry, IP/MPLS VPNs are considered to be as secure as Frame Relay and ATM networks.! 11!

12 MPLS Scalability! IP routing protocols, such as BGP, provide network intelligence for resiliency, failover, and reliable packet delivery.! Routing policies efficiently direct and control packet flows through the network.! VPN addressing techniques enables customer to use their private IP address space.! MPLS supports a wide variety of access technologies enabling flexible choice of last mile circuits and bandwidths.! IPv4 and IPv6 supported.! 12!

13 MPLS Implementation! Windstream will! Design an MPLS network solution to meet your business requirements.! Ensure a smooth transition and timely test and turn-up of circuits and network services.! Provide key network documentation and specifications for your MPLS solution.! Provides a real-time network portal to view the health of your MPLS services and bandwidth utilization statistics.! Provide support through a dedicated Enterprise Customer Repair center.! 13!

14 MPLS Product Support! 100% US-based Technical Support available 24/7/365! Highly-skilled engineers located in redundant geographical locations that are always available to provide support and trouble resolution! Enterprise Repair Center! ! 14!

15 MPLS Quality of Service (QoS) Quality of Service (QoS) is a protocol that provides preferential treatment to IP-based voice, data, and video packets during times of network congestion.! Why would I need it?! Not all IP packets are created equal.! Networks must be able to simultaneously transport a multitude of applications, including real time voice, high-quality video and delaysensitive data. Networks must provide predictable, measurable, and sometimes guaranteed performance by managing bandwidth, delay, jitter and loss parameters.! How QoS is applied to prioritize data:! Minimize latency for Business Critical applications such as video conferencing, Citrix Applications and SAP.! Enable consistent performance for Real-Time data such as Voice over IP traffic.!

16 Additional Services Available with MPLS!! Ethernet Internet Access! Managed Network Security! Managed Router! VoIP Services! Data Center Services! 16

17 OmniSource Southeast! Challenges! Solution! Benefits! 17! Metal Recycling! One of North America's largest processors and distributors of scrap and secondary metals.! In 2010 shipped 5.2 million gross tons of recycled steel and 961 million pounds of nonferrous scrap! 34 locations! When trucks arrive hauling scrap metal, specialized software tracks and prices the metal with up-to-the-minute pricing. That data is then communicated across locations to keep each location up to speed.! Needed a more effective way to communicate between locations. Needed a solution that would be flexible and scalable, making it easy to layer services as their network continues to grow.! Designed and installed an MPLS backbone for 34 locations! Added 100 Mbps of bandwidth using Windstreamʼs Ethernet solution at main location! Windstream has provided OmniSource Southeast with an upgraded framework for an entirely new type of network, which lends itself to be layered upon and expanded as their business continues to grow.!

18 UK Federal Credit Union! Banking! $400M in assets! 5 branches; 17 ATMs! Over 20,000 members! Challenges! Solution! Benefits! 18! Tech savvy customers demanded more online and mobile banking solutions! Better bandwidth needed to offer new banking applications and Web 2.0 based services; old phone system inhibiting employee productivity! Needed 24/7 service availability; centralized point-to-point network was not reliable enough! Designed and installed an MPLS backbone for all locations! Replaced old phone system with new IP PBX solution that provides unified communications capabilities to all employees! Significantly increased employee productivity thorough UC features like voice mail to and instant messaging! Improved business operations and customer satisfaction due to more robust network, greater bandwidth, and better application performance.!

19 Summary! Many customers face business challenges driven by:! Multiple business locations! New applications and business models! Increasing mobile workforces! Growing competitive forces! Better business networks are a key enabler of solutions for:! Faster, more efficient, and more profitable operations! Enhanced customer satisfaction! Enhanced employee satisfaction! Stronger competitiveness! 19!

20 Thank You! Thank you for attending! Want to learn more about how Windstream can work for your business?! Contact us: Windstreambusiness.com! 20!

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