Capitalizing on the Internet of Things (IoT)

Transcription

1 Capitalizing on the Internet of Things (IoT) May 2014 to become an Enterprise of Things Kevin Parker

2 MTBC May Tech Industry Luncheon Internet of Things (IoT) overview Enterprise of Things Introduction Our Focus and POV Example Solutions End-to-end Capabilities Questions and Answers Becoming an Enterprise of Things 2

3 Hitachi Consulting Internet of Things (IoT) Introduction Imagine a world where the following things are possible Starbucks knows you are near, what you like to drink and automatically orders your favorite drink before you arrive Coffee pots and Refrigerators sense customer needs You re headed to a movie with friends Coke machines automatically ready to make your favorite drink You re shopping at Abercrombie Fitch or Nordstroms, they know who you are, what you buy We are not that far off from this today 3

4 What is IoT? The Internet of Things (IoT) is a Connected Everything platform 4

5 Why Now? Technology advancements are making architectures a reality Miniaturization Processing Power Connectivity Battery Life IPv6 5

6 Hitachi Consulting Examples of the Internet of Things Where are we today? 6

7 Examples of smart devices/technology you may know, And some you may not!! 7

8 The Internet of Things is Here Exponential growth fuels unprecedented economic value add Devices 8

9 Extraordinary Value Creation Opportunity $8 Trillion in efficiency gains and innovation across any industry 58% 9

10 MTBC May Tech Industry Luncheon Internet of Things (IoT) overview Enterprise of Things Introduction Our Focus and POV Example Solutions End-to-end Capabilities Questions and Answers Becoming an Enterprise of Things 10

11 Converting IoT Technology to EoT Business Solutions From innovation to sustainability, value abounds across use cases Chemicals Communication Government, Defense & Security Life Sciences Consumer Energy & Mining Manage People Route Tuning Logistics Planning Maintenance Planning Queue Management Staff Scheduling Sales Management Loyalty Program Integration Manage Buildings Energy Management Building Security Home Automation Factory Automation Manage Assets Equipment Management Transport Logistics Asset tracking Tank Management Fleet Management Mining Management Inventory Management Financial Services Industrials Mobile Applications Social & Cloud Real-time Analytics Travel & Hospitality 11

12 Key Components of an EoT Solution The E2E solution includes hardware (IT & OT) and software Sensors Operational Technologies Integrated IoT Platform Business Applications CXM R&D Security Devices & Controls Interfaces & Gateway IoT Platform Data Center Platforms Business Applications Operations Controls End-To-End Integration and Management Planning Integration Implementation HR Gateway Device Integration Vendor Management Connectivity Software Development Platform Management Data Center Integration Data Analytics Performance Management Finance 12

13 Together, We Offer End-To-End Capabilities Enabling the Enterprise of Things takes breadth and depth HCC Enterprise Apps Social Innovation E.g. ESaaS Oracle, MSFT, SAP E.g. SCM, EAM, CX MGT CNS BI MC, ESS E.g. AT&T PGM HGC-IA, BI E.g. Tech Mining Org Effectiveness STS Org Effectiveness E.g. M&A OCM Custom, mobile, Cloud E.g. PGE Utilities HCC OPD Outsourcing Industry Teams Convergence E.g.HCTA/HiSol SuperJ Product Development E.g. Hayward Pool Hosting/MS E.g. Cannon EIP CME: Home Automation Automotive: Telematics It s not a hardware world anymore: Service Revenues for the IoT will reach $500 Billion by 2018, dwarfing the $33 Billion in revenue expected form devices in 2018 Harbor Research - Smart Systems Global Forecast

14 MTBC May Tech Industry Luncheon Internet of Things (IoT) overview Enterprise of Things Introduction Our Focus and POV Example Solutions End-to-end Capabilities Questions and Answers Becoming an Enterprise of Things 14

15 People Management Hitachi/Oracle IoT in Motion People Counting Solution Applications in hospitality, mass transport, and more Operational Technologies Integrated IoT Platform Business Applications Gateway Eurotech People Counter Devices and gateways Embedded Software Event Processing Standards / Integration Big Data / Analytics System Management Connectivity / Integration Development Platform Business Applications Operational Applications Mobile Applications Integration / Federation End-To-End Integration and Management 15

16 Use Case IoT In Motion for Hospitality Front Desk / Valet / Casino Floors Use Case Description Occupancy Number of guests waiting at Check-in Traffic / flow Case Flow of guests through lines (Check-in(s), Taxi queue(s), Bell/Concierge, etc.) Improve Productivity and Utilization Redirect labor to relieve pressure at key customer touchpoints Generate more revenue Redirect guests leaving an event to open gaming areas with appropriate staffing IoT In Motion Value Proposition Improved staff utilization Improved customer service Volume of guests coming in through front doors Are they going to check-in or into casino? Track capacity numbers and drive traffic: for future staffing on exact days year-over-year, for Peak times of the day, and for special events/marketing. Not all traffic in a casino checks-in, stays at that hotel. How many come through the door, how many actually check-in? Improved sales Opening more tables in casino hot areas at right time Combine with mobile loyalty apps / location services to direct targeted sales What if you always knew your customer s name, last experience / interaction, etc. Imagine hospitality without lines 16

17 Building Energy Management Building Energy Management Provide key capabilities to take energy reduction actions Value Driver Key Capabilities Business Applications Improve Efficiency Manage Assets Manage facilities Manage assets & controls Manage Maintenance Enterprise Asset Management Asset Efficiency Maintenance Management Improve Energy Program Manage Project Portfolio Manage Project Execution Manage Operations (SOP) Innovation Management Project Management Operations Management Reduce Consumption Manage Consumption Manage space Manage Incentives Manage compliance Energy Dashboard Space Management Behavior & Compliance 17

18 MTBC May Tech Industry Luncheon Internet of Things (IoT) overview Enterprise of Things Introduction Our Focus and POV Example Solutions End-to-end Capabilities Questions and Answers Becoming an Enterprise of Things 18

19 Enterprise of Things End-To-End Capabilities Operational Technologies Device Application Framework Gateway Event Processing Communications and Admin Java Embedded Integrated IoT Platform Application Management Integration Platform Connectivity Platform Development Platform Business Applications Business Applications Industry Applications Analytics Platform Data Center Platform End-To-End Integration and Management Planning Integration Implementation Strategic Planning Program Management Contract Management Application Development Technology Integration Managed Services Application Hosting Security and administration Organization Transformation Vendor Selection Embedded software Dev Standards Integration Data Governance Managed Services Application Hosting Applications Implementation Application Integration BI and Analytics Edge Devices Gateway Devices IoT/Network Platform Data Center Platform Analytics Platform Business/ Industry Apps 19

20 Enterprise of Things Workshop Clarify the opportunity, devise a strategy, tailor the action plan IoT Awareness Market Definition & Opportunity Common & Relevant Use Cases IoT Technology 101 Opportunity Assessment Current Portfolio IoT Application Opportunities Deployment Approaches Enterprise of Things Action Plan Timing Stakeholder Identification Data & Research Needs Vendor Ecosystem Value Prioritization SMART Action Plan Two successive ½ day sessions with participation from IT, R&D, Operations/Supply Chain, Marketing, Sales, and Finance 20

21 Consumers Providers Credentials Hitachi Consulting IoT Credentials Growing list of IoT success stories Cities / Utilities Home Automation Cargo Tracking Public Facilities Building Management Telematics People Energy Buildings Assets 21

22 Influential IoT Ecosystem We are talking to a lot of influential players in the IoT space IoT Platform Communications Energy Products Research 22

23 Learn More Additional Information Available Solution Overviews and Cases Enterprise of Things Energy Solutions InMotion People Counting Home Automation Sales Presentation and POV Internet of Things Overview Building Energy Management People Management Home Automation Hitachi Limited: Social Innovation Hitachi Consulting: IoT Hitachi Consulting: Sharepoint 23

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