Enhanced Skillsets for Future Nursing Informatics Leaders. August 3, 2015

Transcription

1 Enhanced Skillsets for Future Nursing Informatics Leaders August 3, 2015

2 Welcome! MC: Susan K Newbold, PhD, RN-BC, FAAN, FHIMSS CHTS-CP Director, Nursing Informatics Boot Camp Special thanks to Dana Womack, MS, RN PhD Student, Biomedical Informatics, OHSU for bringing this webinar to life This webinar is proudly brought to you as a joint endeavor of AMIA-NIWG & HIMSS NI Community

3 Objectives Identify the skillsets that are/ will be in high demand for nursing informatics leaders across work settings, including healthcare providers, vendors and academia Identify new and emerging roles for informatics nurses, given changes in the healthcare and informatics landscape Identify internship opportunities and other foundational experiences that students can acquire prior to graduation

4 Today s Speakers Willa Fields, DNSc, RN, FHIMSS Professor, School of Nursing, San Diego State University Judy Murphy, RN, FACMI, FHIMSS, FAAN Chief Nursing Officer (CNO) & Director, Global Business Services IBM Healthcare

5 The Future NI Leader: Balancing Education and Experience Education Qualifies you for the position Beginning skills Experience Gets you hired Demonstrates ability to apply what you ve learned

6 What I learned in school Read Write Solve problems School taught me how to be a life long learner

7 And maybe that's really the essence of education, raising people's level of expectation. Dr. Toby Cosgrove Cleveland Clinic President and CEO

8 Career Advice Seek meaningful student experiences Volunteer for extra assignments Join professional organizations Network, network, network Be clear on what you want to do Seek help on how to get there

9 The Future NI Leader: Impact of Trends in Healthcare 1. Shift to Value-Based Care 2. Changing Role of the Patient/Consumer Patient Satisfaction Patient Engagement Consumerism 3. Care Delivery Optimizations vs. EHR Implementation 4. Technology Advancement

10 Value Based Care - centered on the patient Organizations are on a journey to improve value Taking steps to achieve better results, and improve customer (patient) satisfaction and engagement Value = Experience Cost/Quality Reducing waste, reducing errors, improving efficiency, and improving quality and safety

11 This transformation is an evolution to a new model of healthcare Old Healthcare Fee for service Volume Delivery System-centric Prices unknown One way dialogue Transactional Data poor & disconnected Reactive Standards New Healthcare Pay for performance Value Quality Outcome Consumer-centric Cost transparency Engaged & mobile Continuous Integrated rich big data Predictive & prescriptive Personalized & optimized

12 Changing Role of the Patient/Consumer: Healthcare must become as relevant as our own social networks Know me Capture and incorporate preferences What s my history? What are my preferences? How will I respond? What will motivate me? Respect my privacy Engage me Personalize offerings and services Engage in the preferred dialog Be relevant ( right information ) Be consistent across touch points Show sincerity -- you care Empower me Innovate to deliver quality, convenience and total experience Give me the information I need Connect me with relevant communities Simplify control and access Enable action and convenience

13 Hospitals paid through the MU Program

14 That was then This is now 14

15 The Future NI Leader: Important Characteristics 1. Systems-level thinker Visualizes pt. experiences & needs across all care settings Skilled in addressing both clinical and business needs 2. Master Collaborator Works effectively with clinical & non-clinical disciplines Exemplary communication and negotiation skills 3. Impact oriented Extracts value from data through quality improvement Thinks creatively and innovatively to drive change

16 References AMIA Listing of Informatics Programs AMIA Nursing Informatics ANCC Nursing Informatics Credentialing HIMSS Nursing Informatics CAHIMS/CPHIMS

17 Discussion Use the chat function on your screen to submit a question for our panelists.