Product Disclosure Statement (PDS)

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1 Product Disclosure Statement (PDS) Last updated: January 29, 2015 IMPORTANT INFORMATION AND DISCLAIMER General Information IBFX Australia Pty Ltd ABN ("IBFX", "we", "us" and "our") is a provider of online foreign exchange contracts ( FX Contracts ) and online contracts for difference ( CFDs ) to enable our clients to buy and sell FX Contracts and CFDs. IBFX is the issuer of this PDS which includes important information about the FX Contracts and CFDs we may provide to you, including information regarding the significant benefits, significant risks, costs and significant characteristics, features, rights, terms, conditions and trading obligations of FX Contracts and CFDs. IBFX holds an Australian Financial Service ("AFS") License (number ), issued by the Australian Securities and Investments Commission ( ASIC ). Contact Information Name: Address Telephone: IBFX Australia Pty Ltd Grosvenor Street, Sydney, NSW, 2000, Australia Within Australia: International: Fax: Website: help@ibfx.com.au ASIC Regulatory Guide 227 Benchmarks ASIC Regulatory Guide 227, published in August 2011, sets out seven disclosure benchmarks ( Benchmarks ) for issuers of "over the counter" margin FX contracts and CFDs, such as IBFX. Regulatory Guide 227 requires such issuers to disclose whether they meet each of the Benchmarks, and if not, why not. Further information about how IBFX does or does not meet each of the Benchmarks is set out below. IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 1

2 A copy of ASIC Regulatory Guide 227 is available here: Benchmark 1: Client qualification Description Benchmark 1 states that a CFD issuer should maintain and apply a written client qualification policy that: sets out the minimum qualification criteria that prospective investors will need to demonstrate they meet before the issuer will agree to open a new account on their behalf; outlines the processes the issuer has in place to ensure that prospective investors who do not meet the qualification criteria are not able to open an account and trade in CFDs; and requires the issuer to keep written records of client assessments. How IBFX meets Benchmark IBFX does not have a written client qualification policy, because IBFX does not provide personal financial product advice and does not take into account any person's objectives, financial situation or needs in providing the information in respect of FX Contracts and CFDs contained in this PDS. When you apply for an account, we will not assess your previous investment experience, your understanding of the concepts of leverage, margins and volatility, the nature of FX Contracts and CFDs or the processes and technologies used in trading FX Contracts and CFDs, or your preparedness to monitor and manage the risks of trading FX Contracts and CFDs. You should consider whether FX Contracts and CFDs are appropriate investments for you, having regard to your objectives, financial situation and needs. We also recommend that you obtain advice from a licensed financial adviser as to whether FX Contracts and CFDs are a suitable investment for you. You should also note that your IBFX account is self-directed and the available online platforms allow you to enter trades without consulting with IBFX representatives. Trading in FX Contracts and CFDs is subject to risks which are discussed throughout this PDS and in particular in section 4. IBFX offers prospective investors a foreign exchange demonstration platform which allow investors to trade on a virtual basis before proceeding to open an actual account. The TradeStation Platform can be accessed following the account opening process, but before your account is funded. The foreign exchange demonstration platforms substantially replicate the functions of actual accounts offered by IBFX and are offered on a non-obligatory basis. Benchmark 2: Opening collateral Description Benchmark 2 requires a CFD issuer to only accept cash or cash equivalents from investors when opening an account. If credit cards can be used to open accounts, an issuer should accept no more than $1,000 via credit card to fund the account. How IBFX meets Benchmark IBFX accepts numerous forms of cash equivalent deposits from investors. Where a credit card is used to fund your account, IBFX does not impose a limit of $1,000 on initial credit card deposits. IBFX has instituted this policy for the following reasons: IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 2

3 Limiting our clients initial credit card deposit to $1,000 creates confusion and inconvenience to those who wish to open their accounts with more than $1,000. Credit card funding is a more cost effective payment solution for our international clients; it allows them to forego the costs imposed by originating and intermediary banks when using alternative funding methods. The majority of credit card issuers will provide cardholders with benefits and protection when the credit card is used to fund an account with IBFX. IBFX strongly recommends our clients do not trade using credit funds due to the increased credit and cash flow risk; we minimize these risks by enforcing a funding limit of $20,000 in any thirty days period for our clients and requiring that funds withdrawn from an account in which a credit card deposit has been made be applied back to the credit card if withdrawn within a period of 90 days following the deposit. There are other limitations relating to credit card deposits that can be found on our website at If a client chooses to fund an account with a credit card, the client should be aware of and understand the additional risks associated with credit card deposits, including the risk of double leverage, since money accessed via credit card represents borrowed funds which will then be used to engage in leveraged trading. Benchmark 3: Counterparty risk - hedging Description Benchmark 3 requires a CFD issuer to maintain and apply a written policy to manage its exposure to market risk from client positions, which: includes the factors it takes into account when determining if hedging counterparties are of sufficient financial standing; and sets out the names of those hedging counterparties (as they stand from time to time). How IBFX meets Benchmark IBFX manages its exposure to clients under FX Contracts and CFDs entered into between IBFX and clients by generally entering into equal but opposite "back-to-back" hedging transactions with an affiliate (hedging counterparty) for FX Contracts and a non-affiliate (currently Goldman Sachs) for CFDs. It does this in respect of each FX Contract and CFD which IBFX enters into with a client. With respect to FX Contracts, the hedging counterparty is reliant on the performance of counterparties ( liquidity providers ) with which it offsets its exposure. The hedging counterparty will use only liquidity providers which are substantial major money centre banks. IBFX has implemented a written policy to evidence how it manages exposure to market risk from client positions that includes due diligence of its hedging counterparty as well as of the liquidity providers. This review includes, at a minimum, an analysis of: (1) financial strength; (2) technological capacity; and (3) compliance history. The written policy is available at a dedicated link located at the bottom of the IBFX website at titled: Disclosure Benchmarks. You should note that these hedging arrangements do not eliminate your counterparty risk in respect of IBFX. See page 20 for more information on counterparty risk. Benchmark 4: Counterparty risk financial resources IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 3

4 Description Benchmark 4 requires a CFD issuer to maintain and apply a written policy to maintain adequate financial resources, which details how the issuer: monitors its compliance with its Australian financial services licence financial requirements; and conducts stress testing to ensure it holds sufficient liquid funds to withstand significant adverse market movements. How IBFX meets Benchmark IBFX has a written policy to maintain adequate financial resources that includes information as to how it monitors compliance with the financial requirements under its Australian financial services licence and conducts stress testing to ensure that it maintains sufficient assets to withstand significant adverse market movements. IBFX is subject to various financial requirements under its Australian financial services licence. IBFX's accounting department monitors IBFX's compliance with these obligations, including calculating IBFX's adjusted surplus liquid funds ("ASLF") and forecasting future ASLF required monthly to remain in compliance. Any actual or potential breaches of the financial requirements are required to be escalated internally and potentially reported to ASIC under IBFX's Policy for Reporting Breaches. IBFX is a private company. Its financial statements are not public documents. IBFX is audited annually by a registered company auditor, whose audit opinion is lodged with ASIC. IBFX is a wholly-owned subsidiary of TradeStation Group Inc. (a United States corporation), which in turn is wholly-owned by Monex Group Inc. of Japan. Monex Group, Inc. is a publicly listed company that trades on the Tokyo Stock Exchange under symbol The financial statements of Monex Group, Inc. are available at It is important, however, to note that neither TradeStation Group Inc., nor Monex Group Inc., guarantees the obligations of IBFX in respect of FX Contracts or CFDs offered under this PDS. Benchmark 5: Client money Description Benchmark 5 requires a CFD issuer to maintain and apply a clear policy on its use of client money, including whether it uses money deposited by one investor to meet the margin or settlement requirements of another. How IBFX meets Benchmark See the "Client Money" section in section 6 of this PDS for detailed information on IBFX's policies in respect of client money. Benchmark 6: Suspended or halted underlying assets Description Benchmark 6 provides that a CFD issuer should not allow new CFD positions to be opened when there is a trading halt over the underlying asset, or trading in the underlying asset has otherwise been suspended, in accordance with the rules of the relevant market Exchange. How IBFX meets Benchmark IBFX only offers FX Contracts and CFDs over gold, silver and oil. These products are not subject to "trading halts" in the same way as, for example, securities of entities listed on the Australian Securities Exchange. Therefore, IBFX does not anticipate that trading in the underlying currencies and commodities for FX Contracts and CFDs will be suspended in ordinary circumstances. If for some reason trading was halted in a relevant currency or commodity, IBFX would not permit clients to open new FX Contracts or CFDs over that currency or commodity. IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 4

5 If trading is suspended or halted in respect of an underlying asset where a client has taken a long position in respect of that underlying asset, IBFX has the discretion to change the margin requirement on the position, re-price the position, and/or close out the position (if possible). Such discretionary action could have a negative effect on the value of your account and could require the deposit of additional funds and/or result in the liquidation of other open positions in the client account. Benchmark 7: Margin calls Description Benchmark 7 requires a CFD issuer to maintain and apply a written policy about its margining practices, which details: how the issuer will monitor client accounts, to ensure that it receives early notice of accounts likely to enter into margin call; what rights the issuer may exercise in relation to client accounts, including the right to make a margin call or close CFD positions; and when the issuer will exercise these rights, and what factors it will take into account in deciding whether to do so. How IBFX meets Benchmark IBFX has a written margining policy addressing these matters. An explanation of IBFX's margin policy is set forth in the What Margin Requirements? section of this PDS. TradeStation Platform: Open positions for IBFX clients using the TradeStation Platform will be automatically liquidated if and when the net open positions in any account fall below the regulatory margin maintenance requirement. Thus, clients using the TradeStation Platform will not receive any warning prior to liquidation should their net open positions fall below the regulatory margin maintenance requirement. Warning FX Contracts and CFDs are speculative investments, the leveraged nature of which represents a significant risk to your capital. You should read and carefully consider this PDS before deciding to invest in FX Contracts or CFDs. If you have not had experience with investing in FX Contracts, CFDs or other leveraged products then these products may not be appropriate for you. Reliance on PDS Only No person is authorised by us to give any information or to make any representation in connection with the offer of FX Contracts or CFDs that is not contained in this PDS, our Financial Services Guide ( FSG ), Terms of Business or Updated Information provided by us. Any information or representation so contained cannot be relied upon as having been authorised by us. IBFX Australia Solely Responsible for PDS IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 5

6 The issue of this PDS is authorised solely by us and none of our related bodies corporate are responsible for any statement or information contained in this PDS. PDS to be Provided in Entirety If you are printing an electronic copy of this PDS, you must print all pages. If you make this PDS available to another person, you must give them the entire electronic file or print out. A paper copy of this PDS (and any supplementary documents) can also be obtained free of charge on request by contacting us on Jurisdiction The offer made in this PDS is available to persons receiving this PDS within Australia. The distribution of this PDS may be restricted in certain jurisdictions outside Australia. Should you gain access to this PDS in a jurisdiction outside Australia, you should observe any restrictions which apply in that jurisdiction to accessing the PDS or trading FX Contracts or CFDs. This PDS does not constitute an offer or solicitation to anyone in any jurisdiction in which such offer is not authorised or to any person to whom it is unlawful to make such offer or solicitation. If you are a person receiving this PDS outside of Australia intending to deal with IBFX, you should note: The law governing your dealings with IBFX is the law of New South Wales, Australia; The money which you deposit with IBFX is regulated by the Corporations Act; and We may require you to confirm your status as a person in your jurisdiction who we are eligible to deal with. Further, it may be illegal in the jurisdiction in which you are located to trade FX Contracts or CFDs via the internet. If this is the case, you are not authorised to make any online payments to IBFX. It is your responsibility at all times to check the national laws and regulations of your country of domicile. Additionally, persons who are minors under the age of 18 are not permitted to trade with IBFX. General Information Only The information contained in this PDS is general information only and does not take into account your individual objectives, financial situation or needs. You should read this PDS carefully, assess whether the information is appropriate for you and consider talking to a financial adviser before making an investment decision. IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 6

7 Use of Examples in This PDS The examples set out in this PDS and those on our websites are provided for illustrative purposes only. The examples use figures which attempt to demonstrate how IBFX s FX Contracts and CFDs work. The examples are not representations or guarantees of the performance of any particular FX Contract or CFD, or of any profit or loss you may incur in trading in FX Contracts or CFDs. Further, the examples do not necessarily reflect the manner in which we may exercise our powers or discretions. Currency All references in this PDS to "$" are references to Australian dollars unless stated otherwise. General Information Only You should obtain independent financial, legal, taxation and other professional advice concerning this PDS, the Terms of Business and the FSG prior to trading in FX Contracts or CFDs offered by IBFX. IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 7

8 Table of Contents General Information... 1 ASIC Regulatory Guide 227 Benchmarks... 1 PDS Summary...10 Section 1: About FX Contracts and CFDs...12 What is an FX contract?...12 What is a CFD?...12 What are the characteristics of FX contracts and CFDs offered by IBFX?...12 What trading platforms are offered by IBFX?...12 How do I commence trading FX Contracts and CFDs with IBFX?...13 What are the Terms of Business?...13 Section 2: Trading FX Contracts and CFDs with IBFX...14 What account types are offered by IBFX?...14 What CFDs are offered by IBFX?...14 What Currency Pairs are offered by IBFX?...14 What currencies are accounts available in?...16 How do I open and close an FX Contract or CFD?... 16How is the price of FX Contracts and CFDs determined?...17 What margin requirements apply?...17 What are pips?...18 What are position rollovers?...19 Phone Dealing Hour Trading Support...19 Section 3: What Are the Key Benefits of Dealing in FX Contracts & CFDs with IBFX?...20 Section 4: What are the Significant Risks of Dealing in FX Contracts & CFDs with IBFX?...20 Management of Risk...20 Market Risk...21 Regulatory Risk...21 Counterparty Risk...21 Leverage Risk...22 Systems Risk...23 Execution Risk...23 IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 8

9 Trading Platform Closed...25 Transactions are not Transferable...25 Section 5: Fees and Charges...26 Spread...26 Rollover / Swap...26 Commissions and Rebates...28 Administration Charges...29 Conversion Fees...30 Wire Fees...30 Credit Card Fees...30 GST and Other Taxes...30 Section 6: Additional Information...31 Client Money...31 Protections Afforded by the Corporations Act...32 Withdrawal of Money from your Account...32 Conflicts of Interest...33 Dispute Resolution...33 Taxation Considerations...33 Privacy Policy...36 Superannuation Funds...38 Cooling-Off Arrangements...40 Right to Amend Terms of Business 41 Additional Information IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 9

10 PDS Summary This summary outlines some key questions that are explained in this PDS. However, you should ensure that you read and understand this PDS in its entirety before investing in FX contracts. Issue Summary For more information, see: Who is the Issuer of this PDS? What is an FX Contract and/or CFD? What are the prices involved with FX Contracts and CFDs? What fees and charges may be payable? What are the risks involved in trading Forex Contracts and CFDs? The issuer of this PDS is IBFX Australia Pty Ltd ACN ("IBFX", "us", "we" and "our"), an Australian financial services company that is authorised to provide financial services in foreign exchange products and derivatives to retail and wholesale clients. IBFX, via its AFS Licence (License #363972), is authorised to conduct financial business in Australia to dealing in, making a market in, and providing general financial product advice in respect of foreign exchange contracts and derivatives. An FX Contract, CFD and/or derivative is essentially a contract under which the parties agree to exchange, upon the closing or settlement of the contract, the cash difference between the opening price and the closing price of an underlying currency, metal, energy, or equity. The FX Contracts and CFDs we offer are over- the-counter financial products that give the holder exposure to an underlying Asset. FX Contracts and CFDs allow investors to participate in the returns from movements in an underlying asset, without the need to physically own it. IBFX receives live buy and sell price quote feeds from various major money centre liquidity providers. From these feeds, IBFX chooses the best buy and sell quotes and adds a small mark-up to the spread. These marked-up buy and sell quotes are then streamed to the client's TradeStation Platform (FX contracts only). IBFX incorporates a small mark-up in the bid/ask spread offered to clients as the price at which they can buy or sell a currency pair or metal. You may also be charged a rollover fee, administration charges, conversion fees and wire fees. IBFX may also pay commissions or rebates to an Introducing Broker who introduces you to IBFX or a Money Manager to whom you may provide trading authority. As with all leveraged investments, trading in FX Contracts or CFDs is risky and is not appropriate for everyone. There are a number of types of risk that you should be aware of before beginning to trade, including the possibility of losing more money than you invest. Some of these types of risk include: Market Risk Prices/Rates Regulatory Risk Counterparty Risk Leverage Risk Systems Risk Execution Risk Important Information and Disclaimer Section 1 Section 2 Section 5 Section 4 IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 10

11 What are the benefits of investing in FX Contracts and CFDs with IBFX? What is the Margin Policy? How do I open an account with IBFX? How do I trade with IBFX? How can I contact IBFX? Benefits of investing in FX Contracts or CFDs with IBFX include low spreads, fast execution and flexible contract sizes. Margin is the amount of money that must be maintained in your account to ensure that you have enough funds to cover against losses on all of your open contracts at any one time. Per IBFX s policies, clients must maintain at least 100% of the total initial margin requirements for all open positions. Prior to opening an account with IBFX you should ensure that you have read this PDS, FSG, and the IBFX Terms of Business and understand the products offered through this PDS. After doing this, if you are satisfied that trading in FX Contracts and/or CFDs is appropriate for you, you can open an account by completing the application form available via our website You may trade with IBFX through the TradeStation Platform or by calling IBFX via any of the telephone numbers listed in this document. You can you contact us: by telephone at , 24 hours a day while the FX market is open; by at help@ibfx.com.au; by fax at ; by mail at Grosvenor St, Sydney, NSW 2000; and through our website at Section 3 Section 2 Section 1 Section 1 Important Information and Disclaimer IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 11

12 Section 1: About FX Contracts and CFDs What is an FX contract? An FX Contract is essentially a contract under which the parties agree to exchange, upon the closing settlement of the contract, the cash difference between the opening price and the closing price of an underlying currency. FX Contracts allow investors to participate in the returns from movements in an underlying currency, without the need to physically own it. What is a CFD? Similar to an FX Contract, a CFD is essentially a contract under which the parties agree to exchange, upon the closing settlement of the contract, the cash difference between the opening price and the closing price of a certain asset. CFDs allow investors to participate in the returns from movements in an underlying asset without the need to physically own it. Please note, however, that IBFX does not currently offers CFDs in only Gold, Silver and US Oil on the TradeStation Platform. What are the characteristics of FX contracts and CFDs offered by IBFX? IBFX offers over-the-counter ("OTC") margin FX and CFD trading whereby you may buy or sell specific currency pairs or metals at prices displayed on IBFX s licensed trading platform, (the TradeStation Platform). Key features of FX Contracts and CFDs offered by IBFX include: The underlying product in the FX Contracts and CFDs are non-deliverable and automatically roll over at the end of each day until the position is closed; FX Contracts and CFDs are traded between you and IBFX and are not traded on any exchange; and FX Contracts and CFDs are non-transferrable so that an FX Contract or CFD bought from IBFX cannot be sold to another broker, trader or market maker. What trading platforms are offered by IBFX? IBFX provides trading services to its clients via the TradeStation Platform. IBFX has a license from TradeStation Technologies, Inc. enabling us to provide the TradeStation Platform to our clients. IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 12

13 How do I commence trading FX Contracts and CFDs with IBFX? In order to trade FX Contracts and CFDs with IBFX you must open an account. Before starting the account opening process, you must read: Terms of Business; this PDS; and our FSG. The documents are available on IBFX s website or can be obtained by contacting us. After reviewing these documents, you must complete an Application Form and be approved by us. Once approved, you will have an account and can commence trading FX Contracts and CFDs. The Application Form requires you to disclose personal information. You should refer to the Privacy Policy later in this document which explains how IBFX collects personal information and then maintains, uses, and discloses that information. What are the Terms of Business? The Terms of Business governs the contractual relationship between IBFX and the client (including but not limited to the consequences of events of default). The Terms of Business sets out the basis on which transactions will take place and the obligations of both IBFX and the client when accessing and trading on the TradeStation Platform. However, entering into the Terms of Business does not itself constitute a trade or in any way oblige you to enter into future transactions. This is always your decision. You must confirm via the application process that you accept the Terms of Business before you can enter into transactions with us. IBFX's Terms of Business is incorporated by reference in to this PDS and is available on our website at Content/Forms/AU/ClientTradingTerms.pdf. A paper copy is available free of charge on request by contacting us. IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 13

14 Section 2: Trading FX Contracts and CFDs with IBFX What account types are offered by IBFX? We offer Standard account types through our TradeStation Platform. The TradeStation Platform is third party software that we are licensed to use and offer to clients. We do not warrant their error free functionality. Account type(s) offered on the TradeStation Platform: Standard Account FX Contracts Platform Standard Lot Size TradeStation Configurable for any number of units > 10,000 units Minimum Trade Size Minimum Margin Requirement 1% Minimum Deposit Required Trading Hours Daily Break Time (non-trading hours) 10,000 units $5,000 USD Sunday 18:00-Friday 16:00 New York Time Daily 16:59-17:04 New York Time What CFDs are offered by IBFX? IBFX does not offer CFD s through the TradeStation Platform. What Currency Pairs are offered by IBFX? EUR/USD USD/JPY GBP/USD USD/CHF EUR/CHF GBP/JPY USD/CAD NZD/USD EUR/GBP EUR/JPY AUD/CAD AUD/JPY AUD/USD GBP/CHF GBP/CAD EUR/AUD EUR/CAD AUD/NZD AUD/CHF EUR/NZD USD/SGD EUR/DKK NZD/CHF NZD/JPY GBP/NZD USD/ZAR CHF/JPY CAD/JPY GBP/AUD CAD/CHF NZD/CAD USD/DKK IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 14

15 USD/NOK USD/SEK USD/MXN USD/ZAR USD/CNH USD/PLN USD/TRY USD/HUF AUD/HUF GBP/HUF AUD/HUF CAD/HUF SGD/JPY USD/CZK GBP/TRY EUR/TRY CNH/JPY USD/HKD Changes to this list could happen at any time based on liquidity and availability. Some pairs may not be available on the TradeStation platform. Should any changes be made to this list, such will be available on the TradeStation Platform, accessible through our website and IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 15

16 What currencies are accounts available in? IBFX offers account denominations in United States Dollar and Australian Dollar. How do I open and close an FX Contract or CFD? Opening an FX Contract A position is opened by either buying or selling an FX Contract or CFD. Buying: In general, most traders will buy to open a long position if they expect an instrument to rise in value. Selling: In general, most traders will sell to open a short position if they expect an instrument to fall in value. FX Contract Example: If the current exchange rate for the Euro against the US dollar is quoted to be EUR\USD , this means that one Euro is equal to US dollars (i.e. $1.30 US dollars). A foreign exchange quote: e.g. EUR\USD \ represents the Bid\Offer spread (in this case for EUR\USD). This quote means that you can: Buy Euros at against the US dollar; and\or Sell Euros at against the US dollar CFD Example: If the current price of Gold against the US dollar is quoted to be XAU\USD , this means that 1 oz. of gold is equal to $ A gold quote: e.g. XAU\USD \ represents the Bid\Offer spread (in this case for XAU\USD). This quote means that you can: Buy Gold at $ per ounce against the US dollar; and\or Sell Gold $ per ounce against the US dollar Closing an FX Contract on the TradeStation Platform: You close an FX Contract by right clicking on the position within the TradeStation Platform TradeManager window and selecting close this position, Send Now at Market and then clicking Yes on the order confirmation dialog. IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 16

17 How is the price of FX Contracts and CFDs determined? IBFX receives, live buy and sell price quote feeds from various major money centre liquidity providers. From these feeds, IBFX chooses the best buy and sell quotes and adds a small mark-up to the spread, which represents the price at which you can buy or sell the applicable currency pair or CFD. This markup represents a fee payable to us (refer to the paragraph headed Spread in section 5 for further information). Prices displayed on our trading platforms, usually executable, represent the spot price and therefore may be constantly changing as prices from our liquidity providers fluctuate. What margin requirements apply? Margin refers to the minimum amount that you must have in your account to enter into an FX Contract or CFD with IBFX. IBFX requires its clients to have sufficient margin in their account to cover any losses which they might incur. As soon as this is no longer the case, IBFX will start the process of closing open positions automatically, using the prevailing market rates at the time of closing, in order to prevent the possibility of further losses. An IBFX account on the TradeStation Platform will receive neither a margin call nor a Margin Call Warning, but rather will be subject to a Margin Call Liquidation if and when the net open position value in the account falls below the regulatory margin maintenance requirement. IBFX executes Margin Call Liquidations, in an effort to protect both the company and the client, if the client s account equity value falls to the level of 100% of the margin in use. You are responsible for monitoring your account to ensure you are not in risk of a Margin Call Liquidation on the TradeStation Platform. When faced with a Margin Call Liquidation, IBFX suggests that you take proactive measures to manage your account. For example: monitor the status of your account continuously; if necessary, close individual positions to reduce the amount of margin required; if necessary, transfer additional funds into your account. Note, however, that delays in fund transfers could cause the funds to arrive too late. FX Contract Margin Example for TradeStation Platform Client: Client ABC has a standard account which currently has an equity balance of $18,000 and is trading on 100:1 leverage. To open a 10 lot trade in the USD/JPY currency pair (10 lot = $1,000,000) the client must post $10,000 in margin. Since a Margin Call Liquidation will occur if the equity value is equal to or less than 100% of the required margin, Client ABC must maintain at least $10,000 in account equity to avoid an automatic liquidation of the position. When the USD/JPY trade is executed, the client has $8,000 of what is considered free margin or available margin ($18,000 account equity - $10,000 margin = $8,000 available margin). If the USD/JPY position then moves against the client, then the position will be automatically liquidated in its entirety when the available margin drops to zero which would mean that the IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 17

18 equity balance in the account has dropped to $10,000 (a $8,000 loss). A client trading FX on the TradeStation Platform does not receive a Margin Call Warning. What are pips? PIPs in FX Contracts: In FX contract trading, price movements are measured in pips, as opposed to ticks which are used to measure price movements in many other financial instruments. For all currency pairs except those for which JPY is the counter-currency (second currency), the place value of a pip is the fourth digit to the right of the decimal point. For currency pairs with JPY as the counter-currency, the place value of a pip is the second digit to the right of the decimal point. Pip Example: (xxx/jpy): A movement in the price of CHF/JPY from to would be a change of 1 pip. Pip Example (all other pairs): A movement in the price of EUR/USD from to would be a change of 1 pip. PIPs in CFDs: Gold (XAU/USD) Silver (XAG/USD) and Spot Commodity Products such as US Oil (XTI/USD) - The place value of a pip for Gold, Silver and US Oil is the second digit to the right of the decimal point. Since Gold, Silver and US Oil are quoted in US dollars and cents per 1 oz., this means that 1 pip represents $0.01 US dollars. However, it is important to remember that 1 pip represents $0.01 US dollars only for a 1 oz. trade size (which is the size in which both Gold and Silver are quoted) and 1 Barrel (which is the size in which US Oil is quoted). Pip values are different depending on your trade size. Please see the following chart for a representation of pip values for 1 standard lot and 1 mini lot trades of Gold, Silver and US Oil. Gold (XAU/USD) Gold (XAU/USDc) Silver 1 Standard Lot 10 oz. 1 pip = $0.10 US dollars 1 Mini Lot 1 oz. 1 pip = $0.01 US dollars 1 Standard Lot 100 oz. 1 pip = $1.00 US dollars 1 Mini Lot Only available for approved Money Managers 100 oz. 1 pip = $1.00 US dollars 1 Standard Lot 500 oz. 1 pip = $5.00 US dollars 1 Mini Lot 50 oz. 1 pip = $0.50 US dollars US Oil 1 Standard Lot 100 Barrels 1 pip = $1.00 US dollars IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 18

19 1 Mini Lot 10 Barrels 1 pip = $0.10 US dollars Brent Oil 1 Standard Lot 100 Barrels 1 pip = $1.00 US dollars 1 Mini Lot 10 Barrels 1 pip = $0.10 US dollars What are position rollovers? IBFX will automatically rollover all open positions (FX Contracts and CFDs) in your account to the following business day unless you close your position(s) prior to 16:59 New York Time. IBFX will charge you a fee in respect of each such position that is rolled over. Refer to the Rollover heading in section 5 for further information about rollover fees. Phone Dealing Phone trading is available. To place a trade over the phone, clients should contact IBFX during market open hours with their account information available for verification. 24 Hour Trading Support IBFX provides client support via phone or live chat 24 hours a day during market hours. IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 19

20 Section 3: What Are the Key Benefits of Dealing in FX Contracts & CFDs with IBFX? The key benefits associated with trading in FX Contracts and CFDs with IBFX include: low spreads fast execution multi-bank liquidity automated execution flexible contract sizes free trading tools and information about trading FX Contracts and CFDs on our websites trading on the TradeStation Platform Section 4: What are the Significant Risks of Dealing in FX Contracts & CFDs with IBFX? You should be aware that trading FX Contracts and CFDs offered by IBFX involves risks. It is important that you carefully consider whether dealing in FX Contracts and CFDs is appropriate for you in light of your financial circumstances such as your objectives, financial situation and needs. IBFX will not give you any personal financial product advice. As IBFX will only be providing general advice, this advice will not take into account your objectives, financial situation or needs. Accordingly, you should obtain your own financial, legal, taxation and other professional advice as to whether FX Contracts or CFDs are an appropriate investment for you. Management of Risk IBFX has risk management frameworks within the TradeStation Platform which, assuming you meet all of your obligations to us (as fully set out in the Terms of Business), attempt to limit your potential loss to the amount of money you have deposited in your account. However, at all times, if you have open positions with us your potential loss can be substantial and is not limited to any amount. You may sustain losses in excess of the moneys you have on deposit. IBFX recommends that you do not risk money that you are not in a position to lose and that you adopt a philosophy of capital preservation and implement risk mitigation techniques (such as the use of stop-loss orders). Stop-loss orders assist you in managing your risk by preventing your account from declining below what you are prepared to lose. This type of order is designed to automatically close some or all of your open positions at the best available price once a certain price is reached. A stop-loss order can only be set at a price less favourable than the current price. IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 20

21 For example: If you buy the EUR/USD at and want the position to close automatically if it moves 100 pips against you, you would enter a stop-loss order into the Trading Platform at (If your position was a sell, you would enter the stop-loss order above the current price i.e ) Please note that your stop-loss orders may be filled at prices inferior to those at which they were originally placed. IBFX will execute a stop-loss order once one of the following conditions is met: IBFX's offer price has reached the stop-loss order price in the case of a buy order, or IBFX's Bid price has reached the stop-loss order price in the case of a sell order; or The price offered by IBFX on the TradeStation Platform has traded at or through the level at which the stop-loss order was placed. In some market conditions, such as Gapping in the underlying market, the price offered by IBFX on the Trading Platform will also Gap through your specified price (stop level), then the stop-loss order will be executed at the next available price. Due to the above factors, IBFX does not guarantee that your stop-loss order will be executed at the same price you requested. Market Risk Market risk is the risk that the value of your positions will change as a result of a movement in the underlying market price. For FX Contracts and CFDs, you will suffer a loss if the underlying instrument moves unfavourably. There is no guarantee or assurance that you will make profits, or not make losses, or that any unrealised profits or losses will remain unchanged. You should note that information about prices or rates may come from a number of sources and may not necessarily be current when provided to you. IBFX does not accept responsibility for this as it is impossible to guarantee prices based on a snap shot of your open positions until they are physically closed out and the price is determined. Regulatory Risk You may be exposed to the risk of a change in laws and regulations that materially may impact IBFX. A change in laws or regulations made by the government or a regulatory body can possibly increase the costs of operating a business, or possibly reduce the attractiveness of offering the financial product. Counterparty Risk As IBFX issues the FX Contracts and CFDs, you are dealing with IBFX as the counterparty to every transaction. Thus, you are exposed to the financial and business risks, including credit risk, associated with dealing with IBFX. This is common to all OTC financial products. IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 21

22 You are reliant on IBFX's ability to meet its counterparty obligations to you to settle the relevant FX Contract or CFD. If IBFX were to become insolvent, then we may be unable to meet our obligations to you in full or at all. IBFX manages its exposure to clients under FX Contracts and CFDs entered into between IBFX and clients by generally entering into equal but opposite "back-to-back" hedging transactions with an affiliate (hedging counterparty) for FX Contracts and a non-affiliate (currently Goldman Sachs) for CFDs. It does this in respect of each FX Contract and CFD which IBFX enters into with a client. It is possible that a hedging counterparty may become insolvent while controlling client money. Therefore, any funds paid by clients to IBFX may not be protected if there is a default in the overall client trust account. Refer to the paragraph titled Clients' Money in section 6 of this PDS for further information. You should also refer to the section of the Terms of Business, where information about IBFX's conflicts of interest is discussed. Leverage Risk You should be aware that trading in leveraged instruments such as the FX Contracts or CFDs offered by IBFX is one of the riskiest forms of investment available in the financial markets and may not be suitable for all investors. In deciding whether or not you wish to become involved in dealing in FX Contracts or CFDs with IBFX, you should be aware that: FX Contracts and CFDs are speculative products that are highly leveraged and carry significantly greater risk than non-geared investment products such as share trading and you could lose large amounts of money. You may sustain losses in excess of the Margin Requirement needed to establish and maintain an FX Contract or CFD with IBFX not directly related to trading activity. FX Contract and CFD trading carries a high degree of risk, and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to trade FX Contracts or CFDs you should carefully consider your investment objectives, level of experience and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment or even more in extreme circumstances (such as Gapping underlying markets) and therefore, you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with trading in FX Contracts or CFDs and seek advice from an independent financial advisor if you have any doubts. An example of leverage risk: An account with IBFX permits you to trade on a highly leveraged basis (up to approximately 100 times your account equity or as otherwise permitted by IBFX). An initial deposit of AUD$1000 may enable the trader to take a maximum position of AUD$100,000 notional market value. In such a case, the funds in an account trading at maximum leverage can be completely lost, if the position(s) held in the account has more than a 1% swing in value. In fact, your loss is not limited to that amount i.e. you could lose additional money beyond the funds you have deposited with us. Given the possibility of losing an entire investment or more, speculation in financial markets should only be conducted with risk capital funds that if lost will not significantly affect your financial well-being. If you have pursued only conservative forms of investment in the past, you may wish to study financial markets trading further before commencing with an investment of this nature. IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 22

23 You must realise that you could sustain a total loss of all funds you deposit with us as initial margin as well as substantial amounts of additional capital, should the market go against your investment or Gapping occurs in the underlying market making it impossible to execute your stop-loss order (if placed). If you wish to commence trading, you acknowledge that the funds you have committed are purely risk capital and loss of your investment will not jeopardise your style of living nor will it detract from your future retirement program. Additionally, you fully understand the nature and risks of trading FX Contracts or CFDs and your obligations to others will not be impacted should you suffer investment or trading losses. Systems Risk Operational risks in relation to the IBFX s trading systems are inherent in every FX Contract and CFD. For example, disruptions in IBFX's operational processes such as communications, computers, computer networks, software or external events may lead to delays in the execution and settlement of a transaction. Clients receiving a disruption on their trading platform must call an IBFX representative in order to open\close positions. In the event a disruption occurs on the IBFX side, you may be unable to trade in an FX Contract or CFD offered by IBFX when you wish and you may suffer a financial loss or opportunity loss as a result. IBFX does not accept or bear any liability whatsoever in relation to the operation of the IBFX Trading Platforms, except to the extent that it is caused by the fraud or dishonesty on the part of IBFX or its employees, agents or representatives. Execution Risk Slippage IBFX aims to provide you with the best pricing available and to get all orders filled at the requested rate. However, there are times when, due to an increase in volatility or volume, orders may be subject to what is referred to as "slippage". This most commonly occurs during fundamental news events or Gapping underlying markets. The volatility in the market may create conditions where orders are difficult to execute, since the price might be many pips away due to the extreme market movement or Gapping. Execution is subject to available liquidity at any and all price levels. Although you may be looking to execute at a certain price, the market may have moved significantly or liquidity exhausted, in which instance your order would be filled at the next best price or the fair market value. IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 23

24 Delays in Execution A delay in execution may occur for various reasons, such as technical issues with your internet connection to the IBFX servers, which may result in hanging orders. The TradeStation Platform on your computer may not be maintaining a constant connection with the IBFX servers due to a lack of signal strength from a wireless or dialup connection. A disturbance in the connection path can sometimes interrupt the signal, and disable the the TradeStation Platform, causing delays in transmission of data between your trading platform and IBFX's servers. Reject / Requote Orders Market volatility creates conditions that make it difficult to execute orders at the given price due to an extremely high volume of orders and/or available liquidity and therefore may be reset. By the time orders are able to be executed, the Bid/Offer price at which IBFX (or its counterparty) is willing to take a position may be several pips away. For Limit Entry or Limit Orders, the order would be rejected and reset until the order can be filled. Hanging Orders During periods of high volume, hanging orders may occur. This is a condition where an order sits in the "orders" window after it has been executed. Generally, the order has been executed, but it is simply taking a few moments for it to be confirmed. During periods of heavy trading volume, it is possible that a queue of orders will form. That increase in incoming orders may sometimes create conditions where there is a delay in confirming certain orders. Greyed-Out Pricing IBFX does not intentionally "Grey Out" prices. However, this is a condition that occurs when liquidity decreases, and market-makers that provide pricing to IBFX are not actively making a market for particular currency pairs. Clients will not be able execute trades on "Greyed Out" prices. Hedging The ability to hedge allows you to hold both buy and sell positions in the same product simultaneously. You have the ability to enter the market without choosing a particular direction. While the ability to hedge is an appealing feature, you should be aware of the factors that may affect hedged positions. It is important to note that even a fully hedged account may suffer losses due to rollover costs, exchange rate fluctuations or widening spreads. Such losses may even trigger a Margin Call Liquidation. Inverted Spreads Unfortunately, online trading technology is not perfect and, in rare cases, this feed can be disrupted. This may only last for a moment, but when it does, Spreads can sometimes become inverted. The clients may not be able to trade on inverted IBFX Spread and IBFX reserves the right to reverse such trades. IBFX Australia Pty Ltd ABN Product Disclosure Statement Page 24

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