Superior consumer intelligence for your competitive advantage
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1 Superior consumer intelligence for your competitive advantage
2 Delivering superior insight into the behaviour of your customers. The quality of our data means you can make more informed decisions and improve your operating ratios. Equifax Insurance Insights can be used at any stage of the customer journey, creating superior insights into the behaviour of your customers. Our flexible solution allows you to combine credit and claims insights in one search. EQUIFAX INSURANCE INSIGHTS
3 CREDIT DATA Equifax Insurance Insights INTELLIGENCE SUPPORT PRICING FRAUD ADDRESSING CLIENT NEEDS CLAIMS DATA ANALYTICS CLAIMS REVENUE MODELLING IDENTITY DATA QUOTE POINT OF SALE POST POLICY CLAIM MTA & RENEWALS Equifax has given us a flexible and effective solution that tackles an industry-wide problem, thereby giving us a potential competitive edge. Head of Fraud, swiftcover.com EQUIFAX INSURANCE INSIGHTS
4 THE QUALITY EQUIFAX OF GIVES US THE COMPETITIVE DATA EDGE WE NEED UK Pricing Manager, Admiral READ MORE...
5 Equifax Insurance Insights is an insurance-specific solution, tailored to your individual business needs. We understand We understand that in today s challenging economic environment you have to do more to win and keep your customers: to price accurately, maximise cross-sell opportunities and remain profitable. Superior insight You gain superior insight into the behaviour of consumers through the depth, quality and robustness of our credit and claims data. This means that you can make more informed decisions and improve your combined operating ratio. Get the competitive edge You can create a competitive advantage by improving pricing models to enable more accurate premium setting, decreasing the cost of fraud and attracting and retaining the optimal customer mix. Consultation Our consultants and analytics experts will deliver a range of services, from workshops to bespoke model creation. This means you receive a flexible solution built around your business needs. For more information on Equifax Insurance Insights, contact your Account Manager on or us at ukmarketing@equifax.com Equifax Limited is registered in England with Registered No Registered Office: Capital House, 25 Chapel Street, London NW1 5DS. Equifax Limited is authorised and regulated by the Financial Conduct Authority.
6 ACCOUNTS WITH 1+ CCJs ACCOUNTS WITH NO CCJs 10% INCREASE IN CLAIMS RATE Consumers with a CCJ have a higher propensity to claim and a negative impact on loss ratios. Equifax Client Analytics, 2013 READ MORE...
7 Equifax Insurance Insights helps you create effective pricing models to acquire and retain high lifetime value customers. Our extensive data assets can be used to ensure that you offer the right payment options for your customers needs including premium setting and extension of credit terms. This supports your organisational goals by enhancing your customer acquisition and retention strategies, increasing profits and reducing combined operating ratios. For more information on Equifax Insurance Insights, contact your Account Manager on or us at Equifax Limited is registered in England with Registered No Registered Office: Capital House, 25 Chapel Street, London NW1 5DS. Equifax Limited is authorised and regulated by the Financial Conduct Authority.
8 42 %OF RESPONDENTS FELT THAT INSURANCE FRAUD WAS AN EASY WAY TO MAKE A QUICK BUCK Quarterly Consumer Survey, 2012 Q4 Association of British Insurers (ABI), May 2013 READ MORE...
9 Equifax Insurance Insights helps you better protect against the risk and reduce the cost of fraud. Being able to identify and prevent more fraudulent activity means that you can focus on identifying, attracting and retaining high lifetime value customers. Equifax Insurance Insights verifies a customer s ID by cross-checking against a range of characteristics: Residency Identity Alerts In addition, our superior data-matching capabilities, which show a person s complete address history and any alternative names used, deliver robust prevention against impersonation. For more information on Equifax Insurance Insights, contact your Account Manager on or us at ukmarketing@equifax.com Equifax Limited is registered in England with Registered No Registered Office: Capital House, 25 Chapel Street, London NW1 5DS. Equifax Limited is authorised and regulated by the Financial Conduct Authority.
10 MORE THAN EXPOSE INVESTIGATORS 123,000 BOGUS OR EXAGGERATED CLAIMS EVERY WEEK Association of British Insurers (ABI), July 2013 READ MORE...
11 Equifax Insurance Insights enables you to assess claim history, a person s propensity to claim and better identify fraudulent claims. 79 million linked addresses appended to CUE Our Claims Insights service holds more than 200 characteristics across motor, household and personal injury and, because the data has already been summarised, will reduce the time you take to assess a claim. Our user-friendly and intuitive interface is designed specifically for claims handlers. It provides superior name and address matching capabilities that ensure an uplift in your search results. 9 million aliases appended to CUE Equifax Insurance Insights also removes any reliance on self-declaration and, because we can validate the information being provided, people are no longer able to hide or misrepresent a claims history. For more information on Equifax Insurance Insights, contact your Account Manager on or us at ukmarketing@equifax.com Equifax Limited is registered in England with Registered No Registered Office: Capital House, 25 Chapel Street, London NW1 5DS. Equifax Limited is authorised and regulated by the Financial Conduct Authority.
12 CREDIT INSIGHTS CREDIT INSIGHTS OFFLINE CLAIM INSIGHTS READ MORE...
13 Credit Insights This provides real-time access to more than 3,500 credit and identity data characteristics. This granularity of data enables you to build a more accurate profile of your customer, from validating their ID to seeing any linked addresses or aliases. Also available are Equifax Insight ID characteristics: a proven predictor of claims, particularly fraudulent claims. Credit Insights offline Credit Insights offline is unique to Equifax. Delivering a view of the UK population, it is available with up to 800 individual and postcode-level characteristics. It is delivered as a batch data file to be held in-house. Fully refreshed and supplied each month, it provides the most up-to-date source of consumer information in the market. This integrated offline file offers rapid response times and the ability for you to control the availability of data and potential cost savings. Claim Insights This provides access to a consumer s claims history from a database of 36 million claims. The CUE data is also enhanced with linked address and alias matching information, increasing the accuracy of search results to improve your efficiency and effectiveness in settling claims. It also removes any reliance on customer self-declaration. For more information on Equifax Insurance Insights, contact your Account Manager on or us at ukmarketing@equifax.com Equifax Limited is registered in England with Registered No Registered Office: Capital House, 25 Chapel Street, London NW1 5DS. Equifax Limited is authorised and regulated by the Financial Conduct Authority.
14 Equifax Insurance Insights helps you identify, attract and retain the highest lifetime value customers. Superior consumer intelligence for your competitive advantage. For more information on Equifax Insurance Insights, please contact your Account Manager, or us at Equifax Limited is registered in England with Registered No Registered Office: Capital House, 25 Chapel Street, London NW1 5DS. Equifax Limited is authorised and regulated by the Financial Conduct Authority.
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