Improving Health through Information:

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Mark Harmon
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1 Improving Health through Information: The Future of e-business in Hospitals Jeffrey D. Miller Vice President WW Public Sector, Health, and Education Hewlett-Packard Company 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice

Miller Vice President WW Public Sector, Health, and Education

2 Quote slide High information costs are characteristic of many health care markets; frequently the only way a person can know whether he needs to see a physician is to see a physician. Professor Victor R. Fuchs Who Shall Live?

person can know whether he needs to see a physician is

3 Providers operate in a complex, fragmented business ecosystem Typical healthcare provider ecosystem Top healthcare provider priorities Improve patient safety Increase level of care Improve physician productivity Comply with privacy regulations Efficiently share patient records Control spiraling costs To optimize interactions within their ecosystems, healthcare provider companies must be agile: able quickly to respond to and capitalize on change April

privacy regulations Efficiently share patient records Control spiraling costs To optimize interactions within their

4 Key Trends in Health ICT Physical Consolidation Technology Centric Strategy: Consolidate and Integrate Technology Key Principles: Connect and Consolidate Data centers Devices Facilities Networks Stacking, Virtualization Servers Storage Logical Consolidation People & Process Centric Strategy: Integrate and Simplify the Process Key Principles: Integrate and Modularize Application Rationalization Intra-Enterprise Process Improvement Architecture & Governance Information Policies Shared Services Ecosystem Consolidation Value Chain Centric Basic Research Discovery & Development Clinical Trials Manufacture & Distribute Acute Primary Care Extended Health Management Payment Strategy: Extend Informationenabled Processes Key Principles: Innovate and Collaborate Service based offerings Inter-Enterprise Process Improvement Standards and Architectures Information Mobility April

Rationalization Intra-Enterprise Process Improvement Architecture & Governance Information Policies Shared Services Ecosystem Consolidation Value Chain Centric Basic Research Discovery & Development

5 1 Creating the Digital Hospital Integration across the technology domains Nurse Call Medical Equipment IT Systems/Facility Control ICT Infrastructure Communication Equipment Medical Application Integration Patient Portal/Terminal RFID/WiFi Digital Paper Integration Operation April

Infrastructure Communication Equipment Medical Application Integration

6 2 Integration of hospital applications Creating a common platform for process improvement Infrastructure Lab ER Surgery Cardiac Radiology Programmable, Virtualized Services Shared resources: Single implementation Service integration Cost effective Common user interface Departmental or Process Orientation Unique resources Independent implementations Data integration Manual process hand offs Multiple user interfaces Lab Future: a pool of shared, virtualized information services Cardiac Radiology Suite Surgery ER Pharmacy April

interface Departmental or Process Orientation Unique resources Independent implementations Data integration Manual process hand offs

7 Transformation to an industry Service Oriented Architecture 2 Promotes agile and flexible business processes Increases collaboration and integration of value chain Improves ability to introduce new products and services April

processes Increases collaboration and integration of

8 3 Transformation through alignment Integrated information across the value Basic Research Discovery & Development Clinical Trials Manufacture & Distribute Acute Primary Care Extended Health Management Payment Integrated Information Solutions Acquisition Analysis Process Action and Information Aggregate Alignment Archive Access Government Agencies Insurance Providers Industry HealthCare Providers Academic & Research Institutes Academic Labs Hospitals & Pharmacies April

Solutions Acquisition Analysis Process Action and Information Aggregate Alignment Archive Access Government Agencies

9 3 Emergence of Health Information Services Clinical Trials Applications Traditional Approach Pharmaceutical 1 CRO Physician/Hospital Each organization: Unshared, Unsynchronized underutilized IT Service IT Service IT Service IT Processes IT Processes IT Processes Pharmaceutical CRO standardized IT services Common Governance And Policies Physician/Hospital Workplace IT IT Processes IT Shared Service Centers IT Processes IT Processes Shared, optimized Clinical Trials Services Provider & Service Broker External IT suppliers April

Pharmaceutical CRO standardized IT services Common Governance And Policies Physician/Hospital Workplace IT IT Processes IT Shared

10 Keys to the Future Six A s Building Action-oriented, patient-centric applications Improving data Acquisition by connecting medical devices Aggregation of phenotypic, proteomic, and genomic data Better decision support by improving the Analytical foundation Management and Archival of data based on information lifecycle Ability to Access information from multiple locations via multiple methods April

Better decision support by improving the Analytical foundation Management and Archival of data based

11 Value Formation Accelerating medicine through integration, insight, and agility Integration Integrating resources across the value chain while automating and managing transactions for greater efficiency and speed Insight Turning information into insights that enable rapid advancements and better decisions Agility Streamlining operations, accelerating the pace of innovation and ensuring compliance April

speed Insight Turning information into insights that enable rapid advancements and better decisions

12 A rational man acting in the real world may be defined as one who decides where he will strike a balance between what he desires and what can be done. It is only in imaginary worlds that we can do whatever we wish. Walter Lippmann Author of The Public Philosophy April

13 Transition Back-up slides April

14 Action Laboratory Surgery Scheduling Remote monitoring Emergency Forms automation E-prescribing Connected Communities Mobility Radiology & PAC system Patient records Clinical decision support Critical care Patient accounting Medical archiving April

Mobility Radiology & PAC system Patient records Clinical

15 Analysis Creating Insight from Information Forecasting Predictive & descriptive modeling Optimization Design of experiments Text mining April

16 Journey to the promise of personalized medicine Changing our perspective one step at a time Virtual Personal Mobile Digital April

17 HP logo black on white

Care4u his Hospital information system. Commercial presentation

Care4u his Hospital information system Commercial presentation content HealthCare provider challenges Ericsson OFFERING Care4u-his functionalities Ericsson healthcare portfolio Healthcare provider challenges