Online Services. Hosting

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1 Online Services Content Management Marketing Social Media Marketing ecommerce Reporting and Analytics Website Design stomer Relationship Management Search Engine Optimisation Hosting

2 Web Services the delivery of standout services and information to customers via the internet Our Total Client Focus With your website on the Reliance Technology web hosting platform, you gain a professional development team looking after your online business, as well as gaining access the to a set of industry leading tools and features that make looking after your online presence easy. Utilising our web hosting platform, we can help you create and manage website of all shapes and sizes from a simple promotional brochure site to a complete online business solution. Lucas Bradley Director Website Design Web Services Web solutions can empower organisations to more effectively reach and communicate with their respective customers or communities. Our web solutions provide the right balance between creative flair and technical proficiency. Reliance Technology offers high-quality website design services with the expectation of making the task of reaching target markets easier by effectively showcasing an organisation s offering. We have a sound track record of finding the right design for the job, working with versatility to step through the design processes with our clients to produce the most appropriate look, feel and functionality. The vision of our client is of upmost importance. With that in mind, and a sound understanding of their needs and expectations, we deliver professional website design services of the highest calibre. We have design and hosting capabilities to deliver the following range of online services: Technical Design Site Construction Graphic Design Domain Management Content Management ecommerce CRM Marketing Reporting and Analytics Search Engine Optimisation Social Media Marketing Online Applications Hosting Web Hosting Page 2 of 12

3 Our Hosting Platform build, publish and maintain stunning websites quickly using dynamic, built-in modules ecommerce Content Management with ecommerce capabilities built right into the platform, you can have a powerful, SEO-friendly online store take the hassle out of building your website - we give you complete control over the look and feel of your sites. Sell Anything Start selling your products or services online, complete with inventory management, product attributes, plus size and weight for shipping. You can also upload eproducts and charge for downloads, limit download allocation and more. Keep It Consistent With site wide templates, you keep the professional design you pay for, on every page you create or edit. Think of it as a photo frame wrapping around the content you create, keeping the professional look and feel on every page. Easy Order Management Every order created is linked to a unique customer record in your built-in CRM database, allowing you to keep a complete history of customer orders or to offer customer loyalty bonuses to repeat purchasers Search-Engine Friendly Search engine optimization is essential for any website, but begins with a system that supports best practices. Business Catalyst comes with the right features out-of-the-box, with SEO friendly URLS and customizable meta-tags. Boost Online Sales With powerful sales tools such as discount codes, gift vouchers, referral tracking and affiliate programs, you can help your online store boost profits and deliver better bottom-line results. Unique Mobile Experiences Completely customize the look and feel of your site across a growing range of phone and tablet devices. With desktop, tablet and phone variations of your template, by using the latest technologies and our server-side detection takes care of the rest. Easy Shipping Integration Business Catalyst automatically integrates with a global range of payment gateways and shipping providers, making online store setup a truly turn-key experience. Access While On-The-Go Import, Export, Migrate You can import products via a simple spreadsheet format, making migrating your existing database a breeze. Our powerful export tool also provides an easy format for backing up your product database. Page 3 of 12 Keep an eye on your business performance from across the globe. Experience our full Admin Console on any tablet device, with HTML5 charts for reports and ipad support for our WYSIWYG editor.

4 Our Hosting Platform build, publish and maintain stunning websites quickly using dynamic, built-in modules Webforms & CRM Reporting & Analytics the built-in CRM comes integrated with your web forms and ecommerce, enabling you to better service your customers Effortlessly Capture Leads we record every interaction customers have with your site and give you the tools to track them Keep Your Finger on The Pulse Every customer action from web form submissions to online store orders - is automatically captured in your CRM database, linked to the customer s unique contact record - meaning they can filter, search and manage their leads with just a few clicks. Track Your stomers, Live Our platform gives you a real-time view of your customer activity. From online store orders to blog comments, forum posts to contact forms, member activity to marketing - it s all tracked and listed to give you a complete view of customer behaviour. Create Automated Workflows Automate business processes and get back to customers faster. Build multi-step workflows and get notified of new web form submissions or orders, then verify steps as they are completed, or remind and escalate to management if need be. Centrally Manage Cases, Orders and More Manage customer contact details, past web form submissions, ecommerce orders, secure zone subscriptions, subscriptions and more all from your centralized Admin Console - simplifying workflows and saving time. Report & Measure Every time you login, you ll be presented with a bird s eye view of how your site s performing. With key metrics, charts, and a live feed of customer activity, keeping your finger on the pulse of your business has never been easier. Analyze Your Performance Quickly track your top performing pages, most popular online products, sales and order volumes, newsletter subscription losses or gains and more. Everything you need to monitor, measure and improve their business. An Executive Overview Take a seat in the big chair. Get a complete overview of your business s performance with a range of charts and reports that you can pull up on demand, showing you who is visiting your site and what they re doing. Generate ecommerce and stomer Reports Easily set up custom ecommerce and customer reports for access at any time. Slice and dice the data however you d like to drill down into your business performance, or take it offline with our handy export tool - supporting Excel, PDF and CSV formats. Use our flexible report generator to create detailed customer reports on defined criteria. Easily export data in a variety of formats for analysis offline. Page 4 of 12

5 Keeping Connected stay in touch with customers, and enable them to reach out to you Social Media social media is becoming a powerful tool in a business owner s online toolkit What is Social Media? SEO I m sure you ve heard the buzz. Social Media is the next big thing. What s it all about? Connect with your clients locally and around the world through Google+, Facebook, Twitter, Youtube and LinkedIn plus many more! Benefits of Social Media Social Media may not be the best strategy for all kinds of business, however if it is utilised correctly, it will generate qualified leads and sales for your business at a fraction of your advertising cost. Our Social Media Packages If you are convinced that Social Media is something you want to implement for your brand or business, then you are in the right place. Our consultants truly embrace social networking and can assist in creating your unique social media presence. Search Engine Optimisation: techniques used to improve a website s ranking on search engines What is SEO? Search Engine Optimisation, the art and science of optimising your website to obtain traffic from the free or organic listings on search engines for relevant, targetted keywords. The three big search engines such as Google, Yahoo and Bing provide users with such results, where individual web pages are displayed and ranked based on what each search engine considers most relevant to users. Marketing easily create targeted recipient lists and send personalized marketing campaigns with just a few clicks Targeted, Effective Marketing Tap into our built-in CRM database to extract targeted marketing lists. Lists can be based on past orders, web form responses and more. Individually add customers, or import lists from other applications via a simple spreadsheet format. Reach Everybody Create an unlimited number of campaigns and send as many newsletter as you like. The first 10,000 s each month are on us, with extra s costing less than 1c per newsletter. Automate Your Campaigns You re probably used to sending once-off campaigns, but with our platform you can do much more. Automate a series of newsletters to send over a matter of days or months, based on any number of custom dates such as their birthday. More Than Just Click-Throughs In addition to open rates and click-through rates, Business Catalyst tracks the actions your customers take after they click through to your site, so you can effectively measure the real effectiveness of your campaigns. A Range Of Templates Choose from a range of professional templates, and simply add content. Our simple wizard then takes you through the process of selecting a list and sending the campaign to your customer base. Page 5 of 12

6 Recent Project Dubbo Kangaroos Rugby Club URL dubb Brief Design a dyn dynamic and interactive site to promote prom the Dubbo Kangaroos Rugby Club to current players, potential pot players and supporters of the club. Inclusions stom Design Dy Dynamic Slider Newsletter Signup Ne Site and Product Search Ph Photo Gallery Ne News Feed Ev Events Calendar ec ecommerce stom Web App Co Contact Form stomer Relationship Ma Management Page 6 of 12

7 Recent Project Dubbo and District Preschool + Buninyong Preschool URL Brief Design and develop fun and bright new-look website which enabled parents and staff to login in to view relevant content. Inclusions stom Design Newsletter Signup Secure Zone Subscriptions Photo Gallery News Feed Blog Contact Form stomer Relationship Management Page 7 of 12

8 Recent Project Orana to the Digital Economy Conference and Texpo URL Brief Develop a site si to promote the Orana to the Digital Digit Economy Conference and Texpo, inlcuding Marketing campaigns and registrations for attendees, exhibitors and sponsors. Inclusions stom Design Dy Dynamic Slider Ad Rotators Banner Advertising Ba Newsletter Signup Ne stom Countdown Timer Media Downloads Me Twitter Integration Tw stom Web Apps Registration Forms Re Page 8 of 12

9 Recent Project Milling Stuart Pty Ltd URL Brief Redesign existing website to reflect corporate styles with a range of custoom applications for Real Estate, Livestock Sales and Clearing Sales. Inclusions stom Design Dynamic Slider Ad Rotators Events Calendar stom Web Apps Contact Form Page 9 of 12

10 Recent Project Outback Radio: 2WEB URL Brief Redesign eexisting site to effectively promote Outback Ou Radio s services, programs, presenters and merchandise for purchase through the online store. Inclusions stom Design Dy Dynamic Slider Ne News Feed Co Community Calendar Prog Program Timetable ec ecommerce stom Web App Wh Who s On Air functionality Page 10 of 12

11 Recent Project Flor Hanly: Proactive Accounting Solutions URL Brief In a short tim time-frame, design and build a corporate website to represent and promote th the service areas of a Mackay based Acco Accounting Firm. Inclusions stom Design Dy Dynamic Slider Newsletter Signup Ne Blog Ne Feed News Ev Bookings Event Tw Twitter Integration Ad AddThis Integration Sc Scrolling Information Bars stom Web App Clie Login Integration Client Page 11 of 12

12 Contact Us About Reliance Technology Contact Us What We Do Full-Service Outsourcing Office Hours 9am - 5pm Monday to Friday Technicians available by appointment p. (02) f. (02) Street Address 46a Bultje Street Dubbo NSW 2830 Postal Address PO Box 1176 Dubbo NSW 2830 What s an FSO? and provide any necessary ongoing user support. Sound Track Record After 10 years, 100s of projects and we re still continuing to support clients across Australia at Reliance, we have a single ultimate goal, to exceed client expectations. Page 12 of 12