Password Practices and Outcomes
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- Lawrence Parsons
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1 2011 Survey of IT Professionals Password Practices and Outcomes Published: October 4, by Lieberman Software Corporation
2 2011 Survey of IT Professionals Password Practices and Outcomes 2 Executive Summary In 2011 Lieberman Software surveyed more than 300 IT professionals for their insights into password practices and security outcomes. Portions of the survey focused on the numbers of passwords in use, sharing of privileged passwords, organizational security and other areas. Survey respondents worked in organizations ranging from fewer than 100 to more than 10,000 employees, with the largest portion of respondents (62%) working in organizations that employ more than 10,000 individuals. The following sections summarize survey results having to do with the attitudes and outlook of IT personnel. Highlights include: Fully 51% of respondents said they must remember 10 or more passwords for different systems and applications on their jobs. 42% of IT professionals said that two or more IT staff in their organization share a password to access a system or application. 48% of respondents said that in their organizations a privileged password for a system, network device or application goes unchanged for more than 90 days. Nearly half of respondents over 48% said that they have worked at an organization whose network was breached by a hacker. 1. Number of Passwords Remembered Among IT professionals surveyed, 51% said that they need to remember 10 or more passwords for different systems and applications as part of their jobs.
3 2011 Survey of IT Professionals Password Practices and Outcomes 3 2. Sharing Passwords Fully 42% of respondents said that two or more IT staff shared password access to access systems or applications in their organizations. Whenever personnel share passwords to access systems and applications there is no way to attribute data loss or damaging configuration changes to any one individual. 3. Misuse of Privileged Logins 26% of respondents said that at least one IT staff member in their organization has abused a privileged login to access information they shouldn't have.
4 2011 Survey of IT Professionals Password Practices and Outcomes 4 4. Privileged Logins are Less Complex 25% of respondents said that privileged account passwords used in their organizations to grant "super-user" access to systems and applications are sometimes less complex than normal user network logins. As a result, privileged accounts that grant "super user" access to systems and applications in at least 25% of respondents' organizations may be less well protected against malicious intruders and malware than are the organizations' normal user accounts. 5. Privileged Passwords and Compliance Nearly half of all respondents (48%) indicated that privileged account passwords for a system device or application in their organization have remained unchanged for 90 days.
5 2011 Survey of IT Professionals Password Practices and Outcomes 5 It can therefore be surmised that nearly half of the respondents' organizations are unable to comply with IT regulatory mandates such as PCI-DSS, CAG, SOX, HIPAA, and others. 6. Data Breaches Nearly one-half respondents 48% - said that they have worked at an organization whose network was breached by a hacker.
6 2011 Survey of IT Professionals Password Practices and Outcomes 6 Survey Methodology The 2011 Survey of IT Professionals was conducted among over 300 IT professionals who attended HP Protect 2011 in Washington, DC. All survey responses were anonymous. Respondents said they worked in organizations in sizes ranging from fewer than 100 to over 10,000 employees, with the greatest number of respondents (62%) saying they worked in organizations with over 10,000 employees. About Lieberman Software Lieberman Software provides privileged identity management and security management solutions to more than 1000 customers worldwide, including 40 percent of the Fortune 50. By automatically discovering and managing privileged accounts everywhere on the network, Lieberman Software helps secure access to sensitive systems and data, thereby reducing internal and external security vulnerabilities, improving IT productivity and helping ensure regulatory compliance. The company developed the first solution for the privileged identity management space, and its products continue to lead this market in features and functionality. Lieberman Software is headquartered in Los Angeles, CA with an office in Austin, TX and channel partners throughout the world. For more information, visit
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