Single Sign On Service Definition
|
|
- Rudolf Fowler
- 8 years ago
- Views:
Transcription
1 Single Sign On Service Definition Prepared by: Date: 7 th April 2014 Robbie Cruickshank-Sutton For enquiries regarding this document, please contact: European Head Office: Olympian Trading Estate, Cayton Low Rd Scarborough, North Yorkshire, YO11 3BT Commercial in confidence Aurionpro Solutions plc
2 Contributors Name Title Telephone Address Steve Ford Principle Consultant Mike Nelsey Managing Director Robbie Cruickshank-Sutton Account Manager Revision History Version Date Issued Status Reason for Change th March 14 Draft th April 14 Release This document will be kept under revision control Intellectual Property Rights The material contained in our response, and any material or information disclosed during discussions of the proposal, represents the proprietary, confidential information pertaining to Aurionpro Solutions services, methodologies and methods. Other products and brand names may be trademarks or registered trademarks of their respective owners. By accepting this response, [client name] agrees that the information in this proposal will not be disclosed outside the organization and will not be duplicated, used, or disclosed for any purpose other than to evaluate this proposal. This proposal is subject to a mutually approved agreement or contract specifying full terms and conditions. Commercial in confidence Aurionpro Solutions plc
3 Contents Executive Summary Overview of Single Sign On Overview of Aurionpro Investment summary... 1 Project Definition Overview of Single Sign On Information assurance Backup/restore and disaster recovery On-boarding and off-boarding processes Scope Service management details Service constraints Service Levels Training Data restoration / service migration Details of any trial service available... 3 Pre-requisites Consumer responsibilities Technical requirements... 4 Investment Details Pricing Ordering and invoicing process... 4 Termination Terms... 5 Arbitration... 5 Commercial in confidence Aurionpro Solutions plc
4 Executive Summary 1.1 Overview of Single Sign On Aurionpro Solutions plc (Aurionpro) has been successfully designing, delivering and supporting single sign on (SSO) solutions since 1998 solutions designed to lower administration overheads and to enable secure user access with fewer passwords to remember. Whether Enterprise Single Sign On (esso), Web Access Management or Identity Federation, our Professional Services team will work with you to determine the desired user experience, the most appropriate technology and the necessary integration required. 1.2 Overview of Aurionpro Aurionpro provides Advisory, Implementation and Managed Services Consulting in the Identity and Access Management domain to both public sector and corporate organisations in the UK. We offer complete lifecycle services in this area including strategy, architecture, custom development, implementation, project management and managed support. Our UK based team of dedicated consultants hold manufacturer and industry recognised accreditations including CISSP, ITIL, SSCP and HM Government clearances. Placing emphasis on delivering business benefit by improving user satisfaction and on cutting costs through increased operational efficiency, we provide solutions to public sector organisations that: reduce Service Desk calls, facilitate information sharing within partnerships, secure remote access, streamline the User Lifecycle Management process and enable user self-service for administrative functions. With an Identity and Access Management division established since 1998, we are both a Microsoft Gold Identity and Security Partner and an Oracle Platinum Partner, specialized in Identity Administration and Analytics. The prestigious Oracle partner awards we have won are testament to our expertise in delivering a range of different identity and security projects. These include multi-year TITAN Award Winners, Oracle Technology Specialist Partner of the Year and the Oracle Partner Network Specialized Middleware Partner of the Year Award for EMEA. 1.3 Investment summary Pricing per day. Please see Aurionpro Solutions plc SFIA Rate Card_Lot 4. Commercial in confidence Page 1 of 6 Aurionpro Solutions plc
5 Project Definition 1.4 Overview of Single Sign On Aurionpro has been successfully designing, delivering and supporting single sign on (SSO) solutions since solutions designed to lower admin overheads and to enable secure user access with fewer passwords to remember. SSO is a topic that ranges from Enterprise Single Sign On (ESSO) through Web Access Management to Identity Federation. The Professional Services team at Aurionpro will work with you to determine the desired user experience, the most appropriate technology and the necessary integration required. The team will also advise on and work with a range of different technologies (OeSSO, OAM, OIF and ADFS) and protocols (SAML 2.0, OpenID and OAuth). 1.5 Information assurance 1.6 Backup/restore and disaster recovery 1.7 On-boarding and off-boarding processes 1.8 Scope Aurionpro will design and deliver the solution as defined within an agreed specification. The solution may comprise some or all of the available single sign on technologies as required by the specification. The Aurionpro team will comprise of a blend of architects, project managers, technical consultants and developers according to the skill sets required to successfully deliver the project. 1.9 Service management details 1.10 Service constraints 1.11 Service Levels Weekdays only (except for standard UK bank holidays) unless otherwise agreed 8 hours per day exclusive of travel and lunch, 09:00 17:00 unless otherwise agreed 1.12 Training Commercial in confidence Page 2 of 6 Aurionpro Solutions plc
6 1.13 Data restoration / service migration 1.14 Details of any trial service available No trial versions are currently available. Pre-requisites 1.15 Consumer responsibilities The Customer will assign a named core project team who will be available throughout the project. All work to be performed by Aurionpro will be carried out at a single nominated location within the mainland UK or at Aurionpro premises in the UK. All pre-requisites and other requirements to be mutually agreed at project initiation. The Customer will carry out all primary and overall project management. The Customer must provide a suitable working environment for all Aurionpro personnel for all on-site work to include: Meeting rooms for all meetings and conference calls. Dedicated desk space with power. All desks to be in close proximity to one another where multiple Aurionpro personnel are assigned to the project. Internet access. Site access and appropriate building access passes. The Customer must provide the following IT resources: Internet access. A workstation of suitable performance with all necessary software where Aurionpro devices may not be used for project work. Licences for all software required to interact effectively with the project team where the licensed software is not already loaded onto an Aurionpro device. Provision of access to all systems in all environments as necessary to complete the project effectively. The Customer is to perform all liaison with the Customer and any relevant external agency personnel not forming part of the immediate Customer project team. This includes but is not limited to: Arranging meetings Commercial in confidence Page 3 of 6 Aurionpro Solutions plc
7 Arranging conference calls Booking meeting rooms Sourcing documentation Collating feedback at relevant project stages Issuing documents Ensuring project personnel adherence to deadlines Providing a definitive answer to any queries raised where feedback is contradictory or unclear 1.16 Technical requirements There are no special technical requirements or environmental pre-requisites for the implementation of Single Sign On. Investment Details 1.17 Pricing Pricing per day. Please see Aurionpro Solutions plc SFIA Rate Card_Lot Ordering and invoicing process Aurionpro Solutions plc must receive a signed copy of a purchase order before any order can be accepted and processed. Any expenses to be charged must be detailed on a separate line. Purchase orders should be issued to AURIONPRO SOLUTIONS and can be sent by post, fax or . Details are as follows: By post: Unit 4-5 Olympian Trading Estate Scarborough Y011 3BT United Kingdom By fax: Fax number: FAO: Sales By uksales@aurionpro.com Format: pdf Commercial in confidence Page 4 of 6 Aurionpro Solutions plc
8 Termination Terms 5.1. Either party may terminate this Agreement immediately by notice in writing if the other will suffer or threaten to suffer any form of insolvency, administration or cease or threaten to cease to carry on business The Consumer may terminate this Agreement: upon giving to the Consultancy 90 days written notice prior to the anniversary of the contract renewal date or the notice period stipulated in the Project Schedule (and the notice period in the Project Schedule shall prevail in the event of conflict between the two); immediately by notice in writing if the Consultancy is in breach of any of the terms of this Agreement and the Consultancy fails to remedy such breach within twenty working days of receiving written notice from the Consumer specifying the breach and requiring its remedy; The Consultancy may terminate the Agreement at the Anniversary of the contract upon giving to the Consumer 30 days written notice prior to the anniversary of the contract renewal date or the notice period stipulated in the Project Schedule (and the notice period in the Project Schedule shall prevail in the event of conflict between the two); Upon termination, in accordance with the Consumer s written direction, the Consultancy will immediately: (a) (b) (c) (d) cease the Supplier Services; prepare and submit to the Consumer an itemisation of all services being supplied by any Consultant completed or partially completed to date and deliver these up to the Consumer; and deliver upon request any work in progress. Raise appropriate invoices for work and applicable expenses incurred in the delivery of such work The Consultancy agrees that where, within the first two (2) business days of a Project Period, in the opinion of the Consumer the Consultancy or the Key Personnel do not have the skills or expertise required by the Consumer, the Consumer may notify the Consultancy and the Services may terminate immediately and the Consultancy will not invoice the Consumer in relation to the Services provided during this period. Arbitration Any dispute arising out of or in connection with this Agreement, and in particular its termination shall be resolved between the parties in the first instance Where this is not possible or the parties have failed to agree after a period of 30 elapsed days, then the matter, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration under the LCIA Rules, which Rules are deemed to be incorporated by reference into this Section The arbitration shall be heard and determined by a panel of three (3) arbitrators selected in accordance with the Rules Each Party shall bear its own costs relating to such arbitration, and the Parties shall equally share the arbitrators fees, and the arbitration and all related proceedings and discovery shall take Commercial in confidence Page 5 of 6 Aurionpro Solutions plc
9 place pursuant to a protective order entered by the arbitrators that adequately protects the confidential nature of the Parties Confidential and/or Proprietary Information. <END OF DOCUMENT> Commercial in confidence Page 6 of 6 Aurionpro Solutions plc
Single Sign On Service Definition
Single Sign On Service Definition Prepared by: Richard Mardling Date: 23 rd September 2013 For enquiries regarding this document, please contact: European Head Office: Olympian Trading Estate, Cayton Low
More informationG-Cloud Service Definition. Atos SI Oracle CRM and CX Services
G-Cloud Service Definition Atos SI Oracle CRM and CX Services Atos SI Oracle CRM and CX Services SCS Atos provides a range of expert Customer Relationship Management (CRM) and Customer Experience (CX)
More informationResponse to the Crown Commercial Service from HP Enterprise Services UK Ltd
Response to the Crown Commercial Service from HP Enterprise Services UK Ltd G-Cloud (RM1557) Important Notice The information and data contained within this document constitutes confidential information
More informationG-Cloud Service Definition. Atos Information Security Wireless Scanning Service
G-Cloud Service Definition Atos Information Security Wireless Scanning Service Keeping your wireless networks secure Atos Information Security Wireless Scanning Service The Atos Wireless Scanning Service
More informationUbertas Cloud Services: Service Definition
Ubertas Cloud Services: Service Definition February 2013 Innovation. Power. Trust. Contents 1. About Ubertas... 2 Our Company... 2 Our Approach to Service Delivery... 2 Our Partner Network & the UK Cloud
More informationVodafone secure mail services
Vodafone secure mail services Overview The G-Cloud Mail service is a business-class email system based on Microsoft Exchange. It provides a secure and robust email service, and includes an inbox, calendar,
More informationInformed Solutions InformedINSIGHT Big Data G-Cloud5 Service Definition
Informed Solutions InformedINSIGHT Big Data V1.0.0 **PROTECT COMMERCIAL** London 11 Old Queen Street, Westminster, London, SW1H 9JA, UK Tel: +44(0)20 3042 2000 Fax: +44(0)20 3042 2015 www.informed.com
More informationLiaison Technologies BPM, Data and Integration Consulting Service Definition. The G-Cloud Lot 4 Services offered (functional, non-functional) are:
Liaison Technologies BPM, Data and Integration Consulting Service Definition Liaison has for many years provided Strategic and Implementation consultancy around BPM, Data and Integration. Whilst Liaison
More informationTactical Cost Reduction
Tactical Cost Reduction G-Cloud Service 1 An overview of the G-Cloud Service Information assurance Backup/restore and disaster recovery On-boarding and Off-boarding processes/scope etc. Pricing Service
More informationDATA ANALYTICS SERVICES. G-CLOUD SERVICE DEFINITION.
DATA ANALYTICS SERVICES. G-CLOUD SERVICE DEFINITION. Table of contents 1 Introduction...3 2 Services Overview...4 2.1 Rapid KPI Reporting Delivery Services...4 2.2 Data Discovery & Exploitation Services...5
More informationCRM Support Services Agreement
CRM Support Services Agreement Agreement Number: Start Date: Renewal Date: Minimum Term: Points Purchased in Initial Minimum Term: This Agreement sets forth the terms and conditions under which The CRM
More informationMarval Software Limited. G Cloud iii Framework Service Definition
1 Marval Software Limited G Cloud iii Framework Service Definition Page 1 of 9 2 Contents An overview of the Marval Service Management (MSM) Software Solution... 3 Information assurance Impact Level (IL)
More informationVodafone Video Services
Vodafone Video Services Overview Vodafone Video Services give you comprehensively managed, cloud-based videoconferencing whenever you need it. We increase the reliability, flexibility and cost-savings
More informationLot 1 Service Specification MANAGED SECURITY SERVICES
Lot 1 Service Specification MANAGED SECURITY SERVICES Fujitsu Services Limited, 2013 OVERVIEW OF FUJITSU MANAGED SECURITY SERVICES Fujitsu delivers a comprehensive range of information security services
More informationG-Cloud 7 Service Definition. Atos Oracle Cloud ERP Implementation Services
G-Cloud 7 Service Definition Atos Oracle Cloud ERP Implementation Services Atos Oracle Cloud ERP Implementation Services Customers need adaptive and agile Enterprise Resource Planning (ERP) systems to
More informationDIGITAL FORENSICS AND CYBER INCIDENT RESPONSE SERVICES
G Cloud IV Framework Lot 4 DIGITAL FORENSICS AND CYBER INCIDENT RESPONSE SERVICES Service Description - ANSEC IA Limited CONTENTS 1 Company Profile. 2 The ANSEC Effect 3 Qualifications 4 Service Description..
More informationUSER EXPERIENCE MONITORING Service Definition
About Littlefish Established in Nottingham in 2003, Littlefish (UK) Ltd has an innovative, stable and successful history in Managed IT Services and has grown continuously over the last ten years. Through
More informationG-Cloud Service Description. Atos Microsoft Dynamics CRM on Demand
G-Cloud Service Description Atos Microsoft Dynamics CRM on Demand February 2013 Atos, the Atos logo, Atos Consulting, Atos Worldline, Atos Sphere, Atos Cloud, Atos Healthcare (in the UK) and Atos WorldGrid
More informationCRM in a Day Support Services Agreement
CRM in a Day Support Services Agreement Agreement Number: Start Date: Renewal Date: Minimum Term: This Agreement sets forth the terms and conditions under with CRM in a Day shall support the Microsoft
More informationService Management and ICT Monitoring and Reporting Advisory and Implementation Services
Service Management and ICT Monitoring and Reporting Advisory and Implementation Services G-Cloud Service 1 1. An overview of the G-Cloud Service Arcus can assist you with a review and advice on the effectiveness
More informationGrowth Through Excellence
Growth Through Excellence Public/Private Cloud Services Service Definition Document G- Cloud 5 REFERENCE NUMBER RM1557v Table of Contents Table of Contents... 3 Executive Summary... 4 About the Company...
More informationCloud Brokerage. G-Cloud Service. Arcus Global 2014 1
Cloud Brokerage G-Cloud Service 1 An overview of the G-Cloud Service Information assurance Backup/restore and disaster recovery On-boarding and Off-boarding processes/scope etc. Pricing Service management
More informationTHOMSON REUTERS C-TRACK E-FILING SOFTWARE AS A SERVICE SERVICE DEFINITION FOR G-CLOUD 6
THOMSON REUTERS C-TRACK E-FILING SOFTWARE AS A SERVICE SERVICE DEFINITION FOR G-CLOUD 6 C-Track E-Filing is a stand-alone component of the C-Track product suite which can easily integrate with the C-Track
More informationEASYNET CHANNEL PARTNERS LIMITED PARTNER MASTER SERVICES AGREEMENT HYBRID CLOUD IT PRODUCT TERMS
EASYNET CHANNEL PARTNERS LIMITED PARTNER MASTER SERVICES AGREEMENT HYBRID CLOUD IT PRODUCT TERMS Registered Office at: St James House Oldbury Bracknell RG12 8TH Company No: 03676297 BMI MSA Hybrid Cloud
More informationAuxilion Service Desk as a Service. Service Desk as a Service. Date January 2015. www.auxilion.com Commercial in Confidence Auxilion 2015 Page 1
Title Service Desk as a Service Date January 2015 www.auxilion.com Commercial in Confidence Auxilion 2015 Page 1 1. Disclaimer All information contained in this document is provided in confidence to the
More informationCASSIDIAN CYBERSECURITY
CASSIDIAN CYBERSECURITY ADVANCED PERSISTENT THREAT (APT) SERVICE In a world where cyber threats are emerging daily, often from unknown sources, information security is something no organisation can afford
More informationVodafone Cloud Storage
Vodafone Cloud Storage Overview Vodafone Cloud Storage gives you another, more flexible way to store data. It s available on G-Cloud and it s: Flexible you can decide how and where to store your data Fast
More informationDiscovery Phase Delivery Service Definition
17 Blossom Street London E1 6PL United Kingdom T : +44 20 7183 4250 F : +44 20 7183 4251 www.unboxedconsulting.com Discovery Phase Delivery Service Definition Unboxed Consulting Limited is registered in
More informationG-Cloud Service Definition. Atos Data Quality Audit SCS
G-Cloud Service Definition Atos Data Quality Audit SCS Atos Data Quality Audit SCS As organisations increasingly utilise a hybrid of Legacy and Cloud based technology platforms, it becomes increasingly
More informationG-CLOUD FRAMEWORK SERVICE DEFINITION. Kofax Model Office Bundle Proposal ISSUE 1
G-CLOUD FRAMEWORK SERVICE DEFINITION Kofax Model Office Bundle Proposal ISSUE 1 Sept 2013 Table of Contents 1 SERVICE OVERVIEW & SOLUTION... 2 2 INFORMATION ASSURANCE... 3 3 BACKUP/RESTORE AND DISASTER
More informationPAAS Public Sector Managed Services
Meritec Limited Meritec House, Acorn Business Park, Skipton, North Yorkshire, BD23 2UE 0845 3451155 servicepoint@meritec.co.uk www.meritec.co.uk Registered In England & Wales No. 3224622 Table of Contents
More informationG-Cloud Service Definition. Atos infrastructure Vulnerability Scanning (Outpost24) SaaS
G-Cloud Service Definition Atos infrastructure Vulnerability Scanning (Outpost24) SaaS Atos Infrastructure Vulnerability Scanning (Outpost24) SaaS Atos Infrastructure Vulnerability Scanning SaaS powered
More informationG-Cloud Service Definition. Atos Business Intelligence Dashboards and Analytics SCS
G-Cloud Service Definition Atos Business Intelligence Dashboards and Analytics SCS Atos Business Intelligence Dashboards and Analytics SCS The Atos approach to Business Intelligence (BI) Dashboards and
More informationSoftware as a Service (SaaS) Online HR
Software as a Service (SaaS) Online HR Contents Service Definition... 3 An overview of the G-Cloud Service... 3 Key Service Attributes... 4 Information assurance... 4 Details of the level of backup/restore
More informationARCHITECTURE SERVICES. G-CLOUD SERVICE DEFINITION.
ARCHITECTURE SERVICES. G-CLOUD SERVICE DEFINITION. Table of contents 1 Introduction...3 2 Architecture Services...4 2.1 Enterprise Architecture Services...5 2.2 Solution Architecture Services...6 2.3 Service
More informationWhite Pages Managed Service Solution Rapid Global Directory Implementation. White Paper
White Pages Managed Service Solution Rapid Global Directory Implementation White Paper December 2014 Author: Tom Eggleston Version: 1.0 Status: FINAL Reference: DA-WP01 Creation Date: 03/12/14 Revision
More informationG-Cloud Service Definition. Atos Security Professional Services SCS
G-Cloud Service Definition Atos Security Professional Services SCS Atos Security Professional Services SCS Security Professional Services delivered by experienced certified professionals empowered by market
More informationEnd-User Remote Support and Helpdesk Services
End-User Remote Support and Helpdesk Services A single contact point for support needs G-Cloud 5 Service Definition CONTENTS Overview of Service... 2 Contacting the Service Desk... 3 Management Reports...
More informationSERVICE DEFINITION CYBER SECURITY SERVICES CONTENTS
SERVICE DEFINITION CYBER SECURITY SERVICES CONTENTS Cyber Security Overview About FDM Management Structure Relating to this Offering Your Responsibilities Other Key Points Relating to this Offering SFIA
More informationG-CLOUD IIII FRAMEWORK SERVICE DEFINITION: SCHOOLS HOSTED SERVICE FOR SIMS
G-CLOUD IIII FRAMEWORK SERVICE DEFINITION: SCHOOLS HOSTED SERVICE FOR SIMS Capita Division / Supplier: Service Name: Capita Business Services Ltd SIMS OVERVIEW OF THE SERVICE The hosted service for SIMS
More informationEND-USER REMOTE SUPPORT AND HELPDESK SERVICES SERVICE DEFINITION
END-USER REMOTE SUPPORT AND HELPDESK SERVICES Complete IT Support for Business Westgate IT End-User Remote Support and Helpdesk Services: Service Definition Service Name End-User Remote Support and Helpdesk
More informationSpecialist Cloud Services. Acumin Cloud Security Resourcing
Specialist Cloud Services Acumin Cloud Security Resourcing DOCUMENT: FRAMEWORK: STATUS Cloud Security Resourcing Service Definition G-Cloud Released VERSION: 1.0 CLASSIFICATION: CloudStore Acumin Consulting
More informationLot 4 Service Specification BUSINESS PROCESS MANAGEMENT (BPM) PROFESSIONAL SERVICES
Lot 4 Service Specification BUSINESS PROCESS MANAGEMENT (BPM) PROFESSIONAL SERVICES Fujitsu Services Limited, 2013 OVERVIEW OF BUSINESS PROCESS MANAGEMENT (BPM) PROFESSIONAL SERVICES Business Process Management
More informationG-Cloud Services 6. Service Definition. Data Centre Storage and Services
G-Cloud Services 6 Service Definition Data Centre Storage and Services 1. Introduction to Neil Stevens Consulting Ltd As a specialist provider of public sector advice in relation to IM&T and business change
More informationG-Cloud 6 SERVICE DEFINITION
ORACLE CORPORATION UK LTD ( Oracle ) G-Cloud 6 SERVICE DEFINITION Date: [ 29 / 11] 2014 v. 1 This is Oracle s G-Cloud 6 Service Definition for the following service(s): Oracle Business Intelligence Cloud
More informationG-CLOUD 7 - VIRTUAL ASSET MANAGER (VAM) SPECIALIST CLOUD SERVICES (SCS)
G-CLOUD 7 - VIRTUAL ASSET MANAGER (VAM) SPECIALIST CLOUD SERVICES (SCS) Service Definition 6th October 2015 TABLE OF CONTENTS VIRTUAL ASSET MANAGER (VAM) SPECIALIST CLOUD SERVICES (SCS) 3 SERVICE SUMMARY
More informationG Cloud III Framework Lot 4 (SCS) Project Management
G Cloud III Framework Lot 4 (SCS) Project Management Contents Executive Summary 3 Project Management 4 Why Deloitte? 6 SFIA Rate Card 7 Contact 8 Service Definition (a) to (p) 9 Executive Summary PROJECT
More informationSmartImpact MS Dynamics CRM. Support Service Definition
SmartImpact MS Dynamics CRM Support Service Definition Alliance House, 12 Caxton Road, London, SW1H 0QS United Kingdom Phone: +44 (0) 84 5544 2043 E-mail: info@smartimpact.co.uk http://www.smartimpact.co.uk/
More informationGPS G-Cloud Lot 4: Oracle Business Intelligence Cloud Consultancy Service Definition
GPS G-Cloud Lot 4: Contents 1 Introduction... 3 2 Service... 4 2.1 Cloud Consultancy Overview... 4 2.2 Information assurance... 5 2.3 Backup/Restore and Disaster Recovery... 6 2.4 On-boarding and Off-boarding...
More informationHeslop & Platt Solicitors Limited
TERMS OF BUSINESS Heslop & Platt Solicitors Limited 1. Introduction and Definitions 1.1 In these terms of business, the following words and phrases have the following meanings: Initial Client Letter Client
More informationIntegrated windows authentication for customers based on Probation GSI network
Product Overview Victims Tracker (VT) is a software application, which was developed by London Probation Trust (LPT) to effectively manage the engagement / contact with victims of crime and the management
More informationSolution Overview. Our Solution employs two tiers of storage aligning costs of storage with the changing value of data over time.
Service Solution Overview Online Backup per TB model Databarracks fully managed online backup solution uses the Asigra software to back up and protect both physical and virtual environments. Housed in
More informationAgile Web Development for the Education Sector Service Definition
Agile Web Development for the Education Sector Service Definition Hotcourses... 2 Agile Web Development Services... 3 Research and strategy... 3 Graphic Design and User Experience... 3 Solution Design...
More informationHow to Set Up Your Virtual Server infrastructure
Connect Internet Solutions Ltd 4th Floor, New Barratt House, 47 North John Street, Liverpool, L2 6SG Tel: 0151 282 4321 Fax: 0151 282 4322 Email: gcloud@connectinternetsolutions.com Web: www.connectinternetsolutions.com
More informationGPG13 Protective Monitoring. Service Definition
GPG13 Protective Monitoring Service Definition Issue Number V1.3 Document Date 27 November 2014 Author: D.M.Woodcock Classification UNCLASSIFIED Version G-Cloud 6 2014 Copyright Assuria Limited. All rights
More informationG-Cloud Service Description. Atos: Cloud Professional Services: Requirements Specification
G-Cloud Service Description Atos: Cloud Professional Services: Requirements Specification Atos, the Atos logo, Atos Consulting, Atos Worldline, Atos Sphere, Atos Cloud, Atos Healthcare (in the UK) and
More informationRelease 3.2 Oct 2009.
This document contains the terms and conditions of the Linix Ltd support services contract. All support and consultancy advice given by Linix Ltd to our customers is covered by the terms of this contract.
More informationXerox Print Monitoring Service (XPMS)
Xerox Print Monitoring Service (XPMS) Service Description G-Cloud : Lot 3 : Software as a Service (SaaS) April 2014 Version 1.0 2014 Xerox Corporation. All rights reserved. Xerox and Xerox and Design are
More informationROYAL MAIL GROUP ADDRESS MANAGEMENT UNIT PAF DIRECT END USER LICENCE
ROYAL MAIL GROUP ADDRESS MANAGEMENT UNIT PAF DIRECT END USER LICENCE Introduction This licence permits the use of PAF Data by an end user. Details of other licences available for the use of PAF Data can
More informationHow To Run A Cloud Service For A Large Business
Lot: 4 Specialist Cloud Services Service 25: Digital Continuity - ediscovery Solutions An overview of the G-Cloud Service (functional, non functional) Discover Information based on content, metadata and
More informationAmazon Relational Database Service (RDS)
Amazon Relational Database Service (RDS) G-Cloud Service 1 1.An overview of the G-Cloud Service Arcus Global are approved to sell to the UK Public Sector as official Amazon Web Services resellers. Amazon
More informationIBM G-Cloud Microsoft Windows Active Directory as a Service
IBM G-Cloud Microsoft Windows Active Directory as a Service Service Definition IBM G-Cloud Windows AD as a Service 1 1. Summary 1.1 Service Description This offering is provided by IBM Global Business
More informationSTL Microsoft SharePoint Consulting and Support Services
STL Microsoft SharePoint Consulting and Support Services STL Technologies Equis House Eastern Way Bury St Edmunds Suffolk IP32 7AB Service Description and Pricing Specialist Cloud Services www.stl.co.uk
More informationG-Cloud Service Definition. Atos Oracle Cloud ERP Implementation Services
G-Cloud Service Definition Atos Oracle Cloud ERP Implementation Services Atos Oracle Cloud ERP Implementation Services Customers need adaptive and agile Enterprise Resource Planning (ERP) systems to support
More informationMS Analytics as a Service
G-Cloud 7 Service Definition Version 1 Cloud Services 6 th October 2015 Table of Contents Version 1 Company Profile... 2 Overview... 4 Service Description... 4 Analytics consulting services:... 4 Analytics
More informationInvest in Innovation. G-Cloud Services 4. Integrated Business Management solution. Service Definition. In association with QOREX Ltd
Invest in Innovation G-Cloud Services 4 Integrated Business Management solution Service Definition In association with QOREX Ltd 23 rd 1. Introduction to Neil Stevens Consulting Ltd As a specialist provider
More informationG-Cloud Service Definition. Atos Business Intelligence Dashboards and Analytics SCS
G-Cloud Service Definition Atos Business Intelligence Dashboards and Analytics SCS Atos Business Intelligence Dashboards and Analytics SCS The Atos approach to Business Intelligence (BI) Dashboards and
More informationDataCentred Cloud Storage
Service Description DataCentred Michigan Park Michigan Avenue Salford Quays M50 2GY United Kingdom Tel: 0161 870 3981 enquiries@datacentred.co.uk www.datacentred.co.uk Contents Service Description... 2
More informationIBM IT Service Management. Service Definition
Service Definition 1 1. Summary 1.1 Service Description IBM SmartCloud Control Desk (SaaS) is a service management solution that includes or supports the following processes: Knowledge Management Service
More informationService Specification. ICT Support 2014/2015
Service Specification ICT Support 2014/2015 1 Contents: ICT Service Specification... 3 Contract Options... 3 Additional Consultancy Days... 5 ICT Projects... 5 Service Desk Service... 7 Service Desk Priority
More informationIPL Service Definition - Master Data Management for Cloud Related Services
IPL Proposal April 2014 IPL Service Definition - Master Data Management for Cloud Related Services Project: Date: 10 April 2014 Issue Number: Customer: Crown Commercial Service Page 1 of 11 IPL Information
More informationMDM & ENTERPRISE MOBILITY SERVICE DESCRIPTION G-CLOUD 7 OCTOBER 3, 2015
OCTOBER 3, 2015 MDM & ENTERPRISE MOBILITY SERVICE DESCRIPTION G-CLOUD 7 607 Milton Keynes Business Centre Hayley Court, Linford Wood, Milton Keynes. MK14 6gD Table of Contents 1 Introduction 4 1.1 Executive
More informationVodafone Private Cloud
Vodafone Private Cloud Overview Vodafone Private Cloud is our dedicated public sector cloud service that connects you to your own private IL2/IL3 network and / or core government networks, including the
More informationG-Cloud Service Definition. Atos infrastructure Vulnerability Scanning (Outpost24) SaaS
G-Cloud Service Definition Atos infrastructure Vulnerability Scanning (Outpost24) SaaS Atos Infrastructure Vulnerability Scanning (Outpost24) SaaS Atos Infrastructure Vulnerability Scanning SaaS is powered
More informationService Schedule 5 - Internet Connectivity Services Terms & Conditions v1.0
Overriding provisions All quotations are made and all orders are accepted subject to these conditions ( these Schedule Terms ) and our Active Support Contract Framework Terms. In the event of conflict
More informationCommunicate: Data Service Level Agreement. Author: Service Date: October 13. Communicate: Data Service Level Agreementv1.
Communicate: Data Service Level Agreement Author: Service Date: October 13 Communicate: Data Service Level Agreementv1.1 Page 1 of 12 Contents 1. Scope 3 2. Service Definitions 3 3. Service Provision 3
More informationEuropol Public Information VACANCY NOTICE. Reporting to: Senior Specialist on the Infrastructure Engineering Team
The Hague, 16 March 2015 Reg. nº: Europol/2015/TA/AD6/188 VACANCY NOTICE Name of the Post: Specialist ICT Infrastructure Engineering (AD6), within the ICT Business Area, ICT Operations Group, Infrastructure
More informationService Agreement Hosted Dynamics GP
Service Agreement Hosted Dynamics GP This is a Contract between you ( Company ) and WebSan Solutions Inc. ( WebSan ) of 245 Fairview Mall Drive, Suite 508, Toronto, ON M2J 4T1, Canada. This contract applies
More informationPSN Protective Monitoring. Service Definition
PSN Protective Monitoring Service Definition Issue Number V3.0 Document Date 29 September 2015 Author: R.N. Connor Classification UNCLASSIFIED Version G-Cloud 7 2015 Copyright Tenian Limited. All rights
More informationG Cloud Service Description Premier SIP Trunk Software as a Service October 2015
G Cloud Service Description Premier SIP Trunk Software as a Service October 2015 Premier Choice Telecom has been a trusted provider of communications solutions for businesses for over 15 years. Our clients
More informationSpecialist Cloud Services Lot 4 Cloud EDRM Consultancy Services
Specialist Cloud Services Lot 4 Cloud EDRM Consultancy Services Page 1 1 Contents 1 Contents... 2 2 Transcend360 Introduction... 3 3 Service overview... 4 3.1 Service introduction... 4 3.2 Service description...
More informationOverview. Service Description: BCP & DR Strategy (L6)
Service Description: BCP & DR Strategy (L6) Government Enterprise Architecture Specialists T: 07966 457 571 E: peter@vision-ist.net Overview Visionist will help your organisation develop a Business Continuity
More informationEasiPC Helpdesk. What is ITIL? m. 28 Charter Gate, Northampton, NN3 6QB e. helpdesk@easipc.co.uk t. 01604 286682
EasiPC Helpdesk A different approach to supporting your school EasiPC currently provides class leading ICT support to schools and academies across Northamptonshire and beyond. To complement our growing
More informationRTS Communications G-Cloud Service Definition Video Conferencing as a Service (VAAS)
RTS Communications G-Cloud Service Definition Video Conferencing as a Service (VAAS) Video Conferencing Endpoint Services September 2013 RTS G-Cloud Service Definition Page 1 CONTENTS 1. Executive Summary
More informationBig Data Support Services. Service Definition
1 3 Big Data Support Services Service Definition BIG DATA SUPPORT SERVICES Service Description The Big Data Support Services are part of the Cognizant Information Management service family. Providing a
More informationSecure Remote Backup (IL3) G-Cloud Lot3 IaaS
Secure Remote Backup (IL3) G-Cloud Lot3 IaaS Contents Service Definition... 3 An overview of the Remote Backup as a Service... 3 Key Service Attributes... 4 Information assurance... 5 Details of the level
More informationXerox Remote Infrastructure Monitoring (XRIM)
Xerox Remote Infrastructure Monitoring (XRIM) Service Description G-Cloud : Lot 3 : Software as a Service (SaaS) April 2014 Version 1.0 2014 Xerox Corporation. All rights reserved. Xerox and Xerox and
More informationG-Cloud Service Definition. Atos Software Development Services
G-Cloud Service Definition Atos Software Development Services Atos Software Solution Development Services A flexible and robust software development service focussed on delivering maximum business value
More informationAgilisys G-Cloud Service V
Agilisys G-Cloud Service V Service Definition Endpoint Management Lot 1 Infrastructure as a Service (IaaS) April 2014 At Agilisys we deliver success through innovation working with our clients to transform
More informationRekoop Limited Standard Terms of Business
Rekoop Limited Standard Terms of Business 1 Copyright 2012, rekoop Limited 1. DEFINITIONS... 3 2. BASIS OF AGREEMENT... 6 3. PROVISION OF THE SOFTWARE AND SERVICES... 6 4. TERM... 6 5. ACCESS AND SECURITY...
More informationInvolve Cloud Video Conferencing Service. VC:me (Video Conferencing: made easy) Service Definition
Involve Cloud Video Conferencing Service VC:me (Video Conferencing: made easy) Service Definition Contents 1. Service Overview... 3 Reservations Service... 4 Endpoint Management... 4 Reporting... 4 Testing...
More informationService Schedule for BT Website Search Marketing Services
1. SERVICE DESCRIPTION Service Overview 1.1 The Service includes the creation and maintenance of a search engine marketing campaign and the construction and hosting of a landing page website as further
More informationRTS Communications G-Cloud Service Definition Video Conferencing as a Service (VAAS)
RTS Communications G-Cloud Service Definition Video Conferencing as a Service (VAAS) Video Conferencing Single Screen Service September 2013 RTS G-Cloud Service Definition Page 1 CONTENTS 1. Executive
More informationInvolve Visual Collaboration Ltd Cloud Based Videoconferencing Services
Involve Visual Collaboration Ltd Cloud Based Videoconferencing Services Involve Martin Dawes House, Europa Boulevard, Westbrook, Warrington, WA5 7WH Email: Gcloud@involve.vc Tel: 01925 713888 www.involve.vc
More informationCurrent Vacancies. UK & South Africa. This document contains both Permanent & Contract roles.
Current Vacancies UK & South Africa This document contains both Permanent & Contract roles. To apply for any of the roles please email your CV and covering letter: Email: resourcing@ecs.co.uk Or call our
More informationOn-Boarding and Off-Boarding Services
On-Boarding and Off-Boarding Services www.gandlake.com Gandlake On-Boarding and Off-Boarding Services 2 Table of Contents Gandlake On-Boarding and Off-Boarding - Executive Overview 3 Information Assurance
More informationICT SUPPORT SERVICES
ICT SUPPORT SERVICES SERVICE LEVEL AGREEMENT 2008 2009 Period of agreement: This document will run from 1st April 2008 to 31 st March 2009 and remains valid until superseded by a revised document. The
More informationHow To Help Your Business Succeed
G Cloud III Framework Lot 4 (SCS) CHECK Accredited Penetration Testing Services Contents Executive Summary 3 CHECK Accredited Penetration Testing Services 4 Why Deloitte? 5 Package Cost 7 Contact 9 Service
More informationLot 4 Specialist Cloud Service Questmark Ltd. Video Conferencing Small Meeting Room Service
Lot 4 Specialist Cloud Services Lot 4 Specialist Cloud Service Questmark Ltd Video Conferencing Small Meeting Room Service QUESTMARK LIMITED Park House, 104 Derby Road, Long Eaton, NG10 4LS Telephone:
More informationSTL Microsoft Dynamics CRM Consulting and Support Services
STL Microsoft Dynamics CRM Consulting and Support Services STL Technologies Equis House Eastern Way Bury St Edmunds Suffolk IP32 7AB Service Description and Pricing Specialist Cloud Services www.stl.co.uk
More information