S t r o n a 1 Nauki ścisłe priorytetem społeczeństwa opartego na wiedzy Artykuły na platformę CMS

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1 S t r o n a 1 Introduction This article is informative, it is routed to the secondary school students - can be a reminder of issues raised in middle school. Text and multimedia materials are here to encourage consumers to make responsible use of modern electronic devices and the opportunities offered by the modern, informative world. The main objective of this paper is to reflect on the problems in the field of safe buying on the internet. Convenience and unlimited access to a variety of goods and services makes the process of buying through the Internet increasing. Without leaving home, we are able to purchase any item and pay for it by an online bank transfer. All these services are available 24 hours a day, 7 days a week. But convenience comes at a price and it is not necessarily the cash. In 2011, police reported about 3.7 thousand fraud in connection with purchases made by the Internet, three times more than in the first half of NOTE! Advice for the reader. Before applying the contents of this article it is advised to consult yourself with the basics of safe use of the Internet with the following issues: I am on the Internet Computer equipment and hygiene Software Viruses, Trojans, and other threats Shopping The buyer is never 100% sure who is the seller. Both online and in real life we should be careful in making decisions. Unfortunately, it often happens that we quickly succumb to impulse and buy something that in the end we did not want and in the worst case, accidently we allow a fraudster to earn. What should I do to have a successful shopping? The reader should first of all be patient. Before purchasing an item or service, you must obtain as much information about it, apart from our private time this action does not cost us anything and can ultimately save us later expenses related to the poor quality of the selected product or service incompetence. Information about the product can be found in: encyclopedia reviews themed online forums opinions of the users

2 S t r o n a 2 We should be cautious taking into account the opinions of users as dealers often pretend to be happy buyers and try to convince to buy a particular product which, under normal conditions, for various reasons was not sold. Similarly, in the case of an opinion on the Internet forums, where hired employees of companies actively participate in discussions in order to effectively advertise their services, it is the so-called word of mouth. There are several ways to recognize such manipulations: you can check the number of posts (entries) in my profile "suspect" user, and whether the date an account is not consistent with the entry. If these dates are close and the number of entries is limited to one direction you can certainly find the presence of spam advertising please read the FAQ or at least part of the forum to familiarize yourself with the rules prevailing there, maybe there is a black list of stores / user make sure the other forums (if any) do not have the same users and whether the wanted product is there so we can compare opinions We need to look critically at the reviews. If possible, look for other evaluations of the same product. If you made sure you found a product that meets our objectives in terms of usability, features and price, you can focus on finding the proper store that has the desired product by us. You can use the price search sites, the most popular ones are: Ceneo Skąpiec.pl Cenuj.pl Nokaut.pl Price comparison sites do not have in their database all online stores but you can find them yourself by typing in a search site such as Google a phrase such as: { our product } shop price. NOTE! Be especially careful when shopping in unfamiliar, emerging stores. If you have any doubts, for example about the prices because they are much lower than in other shops, this would mean a scam. Promotions are the most frequently used method deceiving a client. Shop s website should contain information that can be used for complete identification of the seller, ie: National Identification Number, Tax Number, and so called NCR ( National Court Register), the physical premises of the shop / business. All these data can be verified in offices or on the official website of the government such as:

3 S t r o n a 3 Central records and information about business Make sure that the website store offers SSL secured connection (header " before the address), otherwise you could be vulnerable to interception rate with the store and the loss of personal data or even attempts to purchase at our expense. If the lack of encrypted connection does not stop us from buying it is advised to try to contact the seller by or phone to make the order. While using auction sites we should pay attention to the seller's feedback but some negative comments should not necessarily disqualify that site only the larger amount should make us think longer (depending on the ratio of the number of the same comments positive, neutral or negative). Some time should be allocated randomly in order to read comments and to review them according to their own feelings. You should pay attention to the pictures posted on the auction in which we are interest in: whether the object can be seen clearly and if the shots are not set to hide any flaws. If the pictures are not good enough to finally evaluate the product, please contact the seller for more detailed photos. You should make sure that the product is properly described and if the seller does not omit important details, their absence should arouse vigilance. Please contact the owner of the auction in order to complete the description. It is advised to read the conditions of sale, they may contain a lot of important information about the shipment, delivery times and other relevant issues, in this way we will avoid unpleasant surprises connected with for example: the time of delivery of the goods into the hands of the customer or with the final price of shipping and extra charges for packaging If the seller does not deserve the trust of the reader it is better to look for another one, maybe someone else is selling the same or similar item. At the same time we do some research in the prices on other sites. When you buy a used item from a private person we usually ask them as much information on the subject as possible. Another advantage in the evaluation of the seller may be the possibility of being able to return the product, the lack of it may suggest a hidden defect. Seller shall be responsible for the auction items as well as for sale in a shop, the buyer has the right to withdraw a contract from a distance, we then have 10 days to return purchased items and the seller then has 14 days to give us money back. The law does not apply to win the item at the auction. Seller who is not an entrepreneur is responsible for defect of the product under the vouch, it is regulated by the civil code and by the articles of the Civil Code. After the purchase, we should carefully look at the correspondence with the seller, do not forget to check account numbers and see if that address belongs to the same person / company. Let's keep all correspondence, documents and bills associated with the purchased merchandise. They

4 S t r o n a 4 will be useful during any complaints. Be careful what information we give the other side, not all the data is necessary to place an order. You should not take hasty action when the item is not arrived at the appointed time. You must first contact the seller, when you do not get a response, you should contact the store or a middleman auction. Ultimately, the matter should be reported to the police. A good first step is to contact your local Consumer Spokesman also in case of doubt, where you can get free legal aid. 1) Do not hesitate to have recourse to the Consumer Spokesperson

5 S t r o n a 5 3 Warranty - Articles of the Civil Code - 4Consumer - free help:

6 S t r o n a 6 2) The reader should be satisfied after successful shopping and the use of tips on safe shopping online. Internet sources: 1. Poles are more likely to fall victim to scams on the internet Mouth marketing 3.Warranty - Articles of the Civil Code Consumer - free help: 5. Smiling customer: Free photo for personal use and for commercial purposes -