E3 Marketing Group. E3 Framework for Engagement Transformation TM
|
|
- Jasmin Blake
- 8 years ago
- Views:
Transcription
1 E3 Marketing Group E3 Framework for Engagement Transformation TM
2 The E3 Framework for Engagement Transformation TM Create a clear vision of where you're going, how you're getting there and the roles everyone will play. Discover your customers needs and behaviors and connect with them in meaningful ways. Use data-driven marketing, analytics and customer-tested knowledge to optimize results. BUSINESS MARKETING CULTURE DISCOVERY DEMAND CULTIVATION TRACK ANALYZE OPTIMIZE
3 STEP 1 Create a clear vision of where you re going, how you re getting there and the roles everyone will play. Business Development & Strategy Marker & Competitive Assessments Market Research & Analysis Business Planning & Strategy Strategic Marketing Product marketing Leadership Go-to-Market Strategy Development Distribution Strategy/Alliances Organizational Development Business & Sales Process Improvement Employee Engagement/Culture Change E3 Innovation for Customer-Centricity
4 STEP 2 Discover your customers needs and behaviors and connect with them in meaningful ways. Customer Discovery Customer Insights & Journey Mapping Brand Positioning & Value Proposition Segmentation & Personal Development Demand Generation Content Strategy & Development Lead Generation - Mobile, Web, Blog, Lead Management & Sales Enablement Customer Cultivation Integrated Communications Planning Campaign Strategy & Planning SEO/SEM Optimization & Training
5 STEP 3 Use data-driven marketing, analytics and customer-tested knowledge to optimize results. Assess & Identify Data collection tactics/processes Raw Data Clean-up & Evaluation Database Analysis Track, Measure & Report Data-Driven Insights & Analysis Custom Reporting & Dashboards Business Intelligence Tools Validate & Optimize Social Media Listening & Insights Marketing Analytics Data Visualization
6 Expected Business Outcomes of the E3 Framework 1. Top-line growth resulting from higher levels of customer engagement 2. More customer acquisitions due to marketing strategies which connect with audiences 3. Accelerated organic growth due to increasing number of brand advocates 4. Higher market penetration due to products/services which meet customers needs 5. Increased profitability due to quicker time to market from agile processes improvements
7 E3 Capabilities and Available Services Business Planning & Research Market & Competitive Assessments Market Research & Analysis Business Deveolpment Strategy Strategic Marketing Product Marketing Go-to-Market Planning Alliances / Partnerships Organizational Development Process Innovation Culture Change Marketing Operations Customer Discovery Customer Insights / Journey Mapping Brand Positioning / UVP Development Segmentation / Personal Development Demand Generation Content Strategy / Development Lead Generation Lead Management Customer Cultivation Integrated Marketing Campaign Strategies SEO/SEM Optimization Assess & Identify Data Collection Tactics Raw Data Evaluation Database Analysis Track, Measure & Report Data-Driven Insights Custom Reporting Business Intelligence Tools Validate & Optimize Social Media Listening Marketing Analytics Data Visualization
8 Contact us E3 Marketing Group Todd Louden
Making Data Work. Florida Department of Transportation October 24, 2014
Making Data Work Florida Department of Transportation October 24, 2014 1 2 Data, Data Everywhere. Challenges in organizing this vast amount of data into something actionable: Where to find? How to store?
More informationKEY SUCCESS FACTORS IMPLEMENTING A CUSTOMER EXPERIENCE STRATEGY. Sara Sillén
KEY SUCCESS FACTORS IMPLEMENTING A CUSTOMER EXPERIENCE STRATEGY Sara Sillén In the age of the customer, you need your customers more than they need you. 2 What is Customer Experience? Your customers' perception
More informationIBM Social Media Analytics
IBM Analyze social media data to improve business outcomes Highlights Grow your business by understanding consumer sentiment and optimizing marketing campaigns. Make better decisions and strategies across
More informationBeyond listening Driving better decisions with business intelligence from social sources
Beyond listening Driving better decisions with business intelligence from social sources From insight to action with IBM Social Media Analytics State of the Union Opinions prevail on the Internet Social
More informationMARKETING AUTOMATION STRATEGY B2B BENCHMARKS FOR 2015
MARKETING AUTOMATION STRATEGY B2B BENCHMARKS FOR 2015 FIND. NURTURE. CONVERT. Research Conducted by Ascend2 in Partnership with Dun & Bradstreet NetProspex IF YOU HAVEN T YET, THE TIME IS NOW TO DEVELOP
More informationWHITE PAPER. Social media analytics in the insurance industry
WHITE PAPER Social media analytics in the insurance industry Introduction Insurance is a high involvement product, as it is an expense. Consumers obtain information about insurance from advertisements,
More informationSocial Media. Campaign Checklist
Social Media Campaign Checklist Planning a social media campaign can be a daunting task. Where do you start? What do you need to plan for? This checklist will help you organize your entire campaign in
More informationAgenda Overview for Digital Commerce, 2015
G00270685 Agenda Overview for Digital Commerce, 2015 Published: 18 December 2014 Analyst(s): Jennifer Polk Marketing is making a greater impact on, and taking more responsibility for, digital commerce.
More informationTHE STATE OF Social Media Analytics. How Leading Marketers Are Using Social Media Analytics
THE STATE OF Social Media Analytics May 2016 Getting to Know You: How Leading Marketers Are Using Social Media Analytics» Marketers are expanding their use of advanced social media analytics and combining
More informationHow To Listen To Social Media
WHITE PAPER Turning Insight Into Action The Journey to Social Media Intelligence Turning Insight Into Action The Journey to Social Media Intelligence From Data to Decisions Social media generates an enormous
More informationIBM Social Media Analytics
IBM Social Media Analytics Analyze social media data to better understand your customers and markets Highlights Understand consumer sentiment and optimize marketing campaigns. Improve the customer experience
More informationAgenda Overview for Multichannel Marketing, 2015
G00271717 Agenda Overview for Multichannel Marketing, 2015 Published: 19 December 2014 Analyst(s): Adam Sarner, Jennifer S. Beck Multichannel marketing is where content and context meet and where brand
More informationAgenda Overview for Marketing Management, 2015
G00270720 Agenda Overview for Marketing Management, 2015 Published: 18 December 2014 Analyst(s): Richard Fouts Increased participation in strategic business decisions and an evolving organization put new
More informationMarketing Report 2015
The State of Marketing Report 2015 TABLE OF CONTENTS EXECUTIVE SUMMARY KEY FINDINGS DETAILED INSIGHTS 2 3 6 Meeting Consumer Needs Consumer Channel Preference Marketers Current Workflow How Marketers Workflow
More informationIBM Cognos Insight. Independently explore, visualize, model and share insights without IT assistance. Highlights. IBM Software Business Analytics
Independently explore, visualize, model and share insights without IT assistance Highlights Explore, analyze, visualize and share your insights independently, without relying on IT for assistance. Work
More informationHow To Use Social Media To Improve Your Business
IBM Software Business Analytics Social Analytics Social Business Analytics Gaining business value from social media 2 Social Business Analytics Contents 2 Overview 3 Analytics as a competitive advantage
More informationNOUS CREATING POSITIVE CUSTOMER EXPERIENCE IN BANKING INFOSYSTEMS LEVERAGING INTELLECT
NOUS INFOSYSTEMS LEVERAGING INTELLECT CREATING POSITIVE CUSTOMER EXPERIENCE IN BANKING Abstract Understanding the customer experience is the key in today s highly competitive and changing banking industry.
More informationP&G. Harnessing the Power of Real-Time Information Helping P&G make better, faster decisions.
P&G Harnessing the Power of Real-Time Information Helping P&G make better, faster decisions. Guy Peri 20 September, 2011 Agenda 1 About P&G/GBS 2 The Challenge 3 4 Going Digital Business Intelligence at
More informationPlanning Your Digital Marketing Campaign Keith Feighery
Digital Marketing Institute.ie Planning Your Digital Marketing Campaign Keith Feighery http://bit.ly/equineconference Session Outline Understanding the Digital Marketing Landscape Components of a Digital
More informationVoice. listen, understand and respond. enherent. wish, choice, or opinion. openly or formally expressed. May 2010. - Merriam Webster. www.enherent.
Voice wish, choice, or opinion openly or formally expressed - Merriam Webster listen, understand and respond May 2010 2010 Corp. All rights reserved. www..com Overwhelming Dialog Consumers are leading
More informationIS YOUR WEBSITE LEAKING LEADS?
GETSMARTCONTENT ACCOUNT BASED MARKETING IS YOUR WEBSITE LEAKING LEADS? Always Relevant Marketing Catches Missed Opportunities to Connect www.getsmartcontent.com I. THE DREAM OF THE MARKETER It s the dream
More informationCUSTOMER RELATIONSHIP MANAGEMENT CONCEPTS AND TECHNOLOGIES
CUSTOMER RELATIONSHIP MANAGEMENT CONCEPTS AND TECHNOLOGIES Chapter 1: Introduction to CRM Selected definitions of CRM 1 CRM is an information industry term for methodologies, software, and usually Internet
More informationDATA AND TECHNOLOGY SERVICES
DATA AND TECHNOLOGY SERVICES and Technology Services The Engine of Your Marketing Department Marketers today live at the mercy of the always-connected consumer and cannot afford to waste their marketing
More informationSUSTAINING COMPETITIVE DIFFERENTIATION
SUSTAINING COMPETITIVE DIFFERENTIATION Maintaining a competitive edge in customer experience requires proactive vigilance and the ability to take quick, effective, and unified action E M C P e r s pec
More informationAn Enterprise Framework for Business Intelligence
An Enterprise Framework for Business Intelligence Colin White BI Research May 2009 Sponsored by Oracle Corporation TABLE OF CONTENTS AN ENTERPRISE FRAMEWORK FOR BUSINESS INTELLIGENCE 1 THE BI PROCESSING
More informationMAKING YOUR COMPANY BECOME DATA-DRIVEN
TM MAKING YOUR COMPANY BECOME DATA-DRIVEN MAKING YOUR COMPANY BECOME DATA-DRIVEN TM Business is increasingly driven by data and organizations can gain competitive advantage from this change, but doing
More informationInformation Management and Analytics. Accelerate your insights
Information Management and Analytics Accelerate your insights The price of light is less than the cost of darkness. Arthur C. Nielsen Slalom s Approach to Accelerating Insights Businesses today are overwhelmed
More informationThe Essential CMO Guide to an Agile B2B Marketing Plan
The Essential CMO Guide to an Agile B2B Marketing Plan Executive Brief 7600 N. Capital of Texas Hwy Bldg C, Ste 250, Austin, TX 78731 877.402.9199 Fax: 512.652.2558 Executive Brief The Essential CMO Guide
More informationWhite Paper. Transforming Big Data into Insight: Getting Past the Hyperbole
Transforming Big Data into Insight: Getting Past the Hyperbole Transforming Big Data into Insight: Getting Past the Hyperbole Introduction: Big Data, Roadmap to a Big Revenue Opportunity It doesn t matter
More informationLeverage Insights. Ignite Brand Engagement.
Leverage Insights. Ignite Brand Engagement. Connect with Your Customers through Individualized Insights from the Teradata Integrated Marketing Cloud. We power marketing. 86% of Customers Say Relevant Offers
More informationManagement Update: The Eight Building Blocks of CRM
IGG-06252003-01 S. Nelson Article 25 June 2003 Management Update: The Eight Building Blocks of CRM Customer relationship management (CRM) represents the key business strategy that will determine successful
More informationDigital marketing. #infographics to inspire your marketing and help planning. v2 Published: May 2012. Content Matrix added
Digital marketing #infographics to inspire your marketing and help planning v2 Published: May 2012 Content Matrix added About the Smart Insights marketing planning infographics We think useful infographics
More informationDIALSOURCE. Sales Acceleration Software
DIALSOURCE Sales Acceleration Software CASE STUDY UNDERGROUND ELEPHANT Accelerating demand generation and streamlining sales for the insurance marketplace Underground Elephant is a rapidly growing technology
More informationFunctional Title Classification FLSA Status Reports To Team Purpose
Functional Title Classification FLSA Status Reports To Team Purpose Vice President of Marketing and Engagement Director, Marketing & Communications UWW 400 N Exempt President & CEO Marketing & Engagement
More informationAnalytics for the People
Analytics for the People Christopher Hackett VP EMEA Tibco Analytics Copyright 2000-2015 TIBCO Software Inc. So Much Data. So Little Use. We re spending billions on business intelligence. Yet only 25%
More informationThree powerful analytics use cases for Customer Link. How linked data powers smarter analytics and better predictive models
Three powerful analytics use cases for Customer Link 1 How linked data powers smarter analytics and better predictive models 0123 4567 8901 2345 The power of linked data When it comes to adopting new tech
More informationData Visualization & Dashboards. Toronto, ON February 27, 2014
Data Visualization & Dashboards Toronto, ON February 27, 2014 Agenda 2:30 pm Welcome & Introductions Karen Ragotte, Marketing Director, Unilytics 2:35 pm KPIs and Dashboards Peder Enhorning, President
More informationBusiness Intelligence
Business Intelligence What is it? Why do you need it? This white paper at a glance This whitepaper discusses Professional Advantage s approach to Business Intelligence. It also looks at the business value
More informationSOCIAL MEDIA LISTENING AND ANALYSIS Spring 2014
SOCIAL MEDIA LISTENING AND ANALYSIS Spring 2014 EXECUTIVE SUMMARY In this digital age, social media has quickly become one of the most important communication channels. The shift to online conversation
More informationData Driven Marketing
Data Driven Marketing B2B MARKETING AUTOMATION BENCHMARKS FIND. NURTURE. CONVERT. The most challenging obstacles to B2B Marketing Automation success and how marketers will overcome them in the year ahead.
More informationIntroducing the Workshops, Services and Insights for Alterian s Social Media Monitoring Solutions.
Introducing the Workshops, Services and Insights for Alterian s Social Media Monitoring Solutions. Workshops, Services and Insights for Alterian SM2 Alterian SM2 is a social media monitoring and analytics
More informationB2B Email Marketing: How It Works
B2B Email Marketing: How It Works Prepared by Vogel Marketing Solutions LLC Goals: Raise top-of-mind-awareness in target audiences Support existing marketing efforts with automated campaigns that reach
More informationBIG DATA + ANALYTICS
An IDC InfoBrief for SAP and Intel + USING BIG DATA + ANALYTICS TO DRIVE BUSINESS TRANSFORMATION 1 In this Study Industry IDC recently conducted a survey sponsored by SAP and Intel to discover how organizations
More informationTalent & Organization. Change Management. Driving successful change and creating a more agile organization
Talent & Organization Change Management Driving successful change and creating a more agile organization 2 Organizations in both the private and public sectors face unprecedented challenges in today s
More informationLeveraging Data the Right Way
Leveraging Data the Right Way Use It or Lose It Unless organizations use information to drive action, Big Data or any data is more of a liability than an asset. The bottom line: Just get started. Here
More informationPredictive Customer Intelligence
Sogeti 2015 Damiaan Zwietering zwietering@nl.ibm.com Predictive Customer Intelligence Customer expectations are driving companies towards being customer centric Find me Using visualization and analytics
More informationAccording to NASSCOM-Frost & Sullivan's Study on 'Analytics' Product Excellence Matrix, the first in the seven-segment series
Analytics on a Transformation Path From a 'Good-to-Have' to a 'Must -Have Solution' According to NASSCOM-Frost & Sullivan's Study on 'Analytics' Product Excellence Matrix, the first in the seven-segment
More informationUSING DATA DISCOVERY TO MANAGE AND MITIGATE RISK: INSIGHT IS EVERYONE S JOB
USING DATA DISCOVERY TO MANAGE AND MITIGATE RISK: INSIGHT IS EVERYONE S JOB If you manage risk in your organization, you re probably surrounded by paper right now. After all, you need reports to help mitigate
More informationPortrait Explorer. Discover new customer opportunities through rapid visual insight
Portrait Explorer TM Discover new customer opportunities through rapid visual insight More than BI Effective-decision making for marketing requires more than just BI tools that deliver static reporting,
More informationSocial Studio for Nonprofits:
social studio Social Studio for Nonprofits: Bringing You Closer to Your Constituents Listen. Publish. Engage. Care. Nonprofits today are expected to meet constituents on their channel of choice. Increasingly,
More informationSWOT Analysis Determine core opportunities to serve as the foundation for building an effective social media strategy.
START-UP PACKAGE Emerge Marketing s Social Media Solutions service provides a cost-effective way for businesses to launch and maintain an effective social media presence. Our Social Media Solutions is
More informationSYNTASA's Personalization Maturity Index by Kirk Borne, Advisor to SYNTASA TM July 2014
SYNTASA's Personalization Maturity Index by Kirk Borne, Advisor to SYNTASA TM July 2014 INTRODUCTION: A BRIEF HISTORY OF ONE-TO-ONE MARKETING Marketing is a relatively young discipline, tracing its first
More informationMulti-channel Marketing
RIGHT TIME REVENUE OPTIMIZATION How To Get Started RIGHT TIME REVENUE OPTIMIZATION How To Get Started Summary: The Short List Here s our suggested short list from this paper: Multi-channel marketing is
More informationTHE FIVE CATEGORIES OF LEAD NURTURING 1 THE FIVE CATEGORIES OF LEAD NURTURING
THE FIVE CATEGORIES OF LEAD NURTURING 1 THE FIVE CATEGORIES OF LEAD NURTURING Most marketers roll out lead nurturing primary for new customer acquisition. This makes sense, as most leads are not sales
More informationWhat s New in Analytics: Fall 2015
Adobe Analytics What s New in Analytics: Fall 2015 Adobe Analytics powers customer intelligence across the enterprise, facilitating self-service data discovery for users of all skill levels. The latest
More informationBusiness Development. MarketDiscovery A Complete Healthcare Business Development Solution
Business Development MarketDiscovery A Complete Healthcare Business Development Solution Helping You Focus on Profitable Growth Business development plays a key role in healthcare organizations, and like
More informationSmall Business Market Engagement for Utility Programs
Small Business Market Engagement for Utility Programs Efficiency, Economy and Equitability Presented at the 2015 ACEEE National Conference on Energy Efficiency as a Resource Track: Energy Efficiency Programs
More informationdonorcentrics National and Regional Nonprofit Organizations
donorcentrics National and Regional Nonprofit Organizations 800.443.9441 solutions@blackbaud.com www.blackbaud.com/blackbaudcrm 2000 Daniel Island Drive Charleston, SC 29492 About Blackbaud Serving the
More informationAmcor Commercial Leadership Development Program
Amcor Commercial Leadership Development Program Creating a new world of packaging The Commercial Leadership Development Program (CLDP) is a key part of Amcor s commitment to developing Sales & Marketing
More informationactionable big data. maximum roi. Making Analytics Make Actionable Sense: PART 2
actionable big data. maximum roi. Making Analytics Make Actionable Sense: PART 2 Why read this paper? The Big Data explosion has had a major fallout component: how do I track and measure all this data
More informationTalent Analytics. Compare Your Talent against the Best in Your Industry
Talent Analytics Compare Your Talent against the Best in Your Industry How Effective are Your People Strategies? The largest proportion of an organization s expenditure is on its people. But how effective
More informationMICROSOFT DYNAMICS CRM 2015
MICROSOFT DYNAMICS CRM 2015 LUNCHEON Jeff Hoffmann Wally Seliga Agenda SWC Overview Demonstration Questions & Next Steps About SWC Technology Partners SWC is a leading provider of innovative IT solutions
More informationWhat s New in Analytics: Fall 2015
Adobe Analytics What s New in Analytics: Fall 2015 Adobe Analytics powers customer intelligence across the enterprise, facilitating self-service data discovery for users of all skill levels. The latest
More informationCisco Systems, Incorporated: Operationalizing a B-to-B Social Media Center of Excellence
THINK TANK FOUR: SALES AND MARKETING GIL 2012: SILICON VALLEY Cisco Systems, Incorporated: Operationalizing a B-to-B Social Media Center of Excellence AUSTIN PULLMANN North American Program Manager, Growth
More informationSegmentation for High Performance Marketers
Segmentation for High Performance Marketers Right Time Revenue Optimization STEP-BY-STEP GUIDE A Journey not a Destination High performance marketers recognize that market segmentation strategy is a journey
More informationTEXT ANALYTICS INTEGRATION
TEXT ANALYTICS INTEGRATION A TELECOMMUNICATIONS BEST PRACTICES CASE STUDY VISION COMMON ANALYTICAL ENVIRONMENT Structured Unstructured Analytical Mining Text Discovery Text Categorization Text Sentiment
More informationcustomized for your company Feedgenic, the content management intelligence company
Email application customized for your company Feedgenic, the content management intelligence company EMAIL MARKETING APPLICATION CUSTOMIZED FOR YOUR COMPANY Despite the challenges surrounding email marketing
More informationAgenda Overview for Emerging Marketing Technology and Trends, 2015
G00270688 Agenda Overview for Emerging Marketing Technology and Trends, 2015 Published: 18 December 2014 Analyst(s): Andrew Frank The best digital marketers exploit emerging trends and technologies to
More informationSuccession Planning Discussion Guide
Succession Planning Discussion Guide Overview This discussion guide is used to facilitate the development of the success profile for the CEO and/or other top leadership positions. The success profile describes
More informationCIM Level 4 Certificate in Professional Marketing
CIM Level 4 Certificate in Professional Marketing Digital Marketing (2103) Mark scheme December 2014 Portfolio The portfolio comprises SIX compulsory tasks Task 1 is worth 5 marks Task 2 is worth 15 marks
More informationSOCIAL MEDIA LISTENING AND ANALYSIS Spring 2014
SOCIAL MEDIA LISTENING AND ANALYSIS Spring 2014 Our Understanding The rise of social media has transformed the way citizens engage with their government. Each day, nearly 2 billion people talk about and
More informationThree Open Blueprints For Big Data Success
White Paper: Three Open Blueprints For Big Data Success Featuring Pentaho s Open Data Integration Platform Inside: Leverage open framework and open source Kickstart your efforts with repeatable blueprints
More informationSocial Media Analytics: Making Customer Insights Actionable
IBM Software Business Analytics February 2013 Social Media Analytics: Making Customer Insights Actionable 2 Social Media Analytics Making Customer Insights Actionable Overview Much has been said about
More informationHow To Partner With Marketing Solutions: Financial Services
Marketing Solutions: Financial Services Overview Digital disruption, regulatory demands and increased competition are changing the way financial services brands reach out to and engage with their audiences.
More informationSocial Media Marketing in 2016
Social Media Marketing in 2016 Planning Campaigns That Incorporate Real-Time Moments Planning Guide Real-Time Moments Matter A look at how social media is powering impactful brand marketing strategies
More informationThe Power of Personalizing the Customer Experience
The Power of Personalizing the Customer Experience Creating a Relevant Customer Experience from Real-Time, Cross-Channel Interaction WHITE PAPER SAS White Paper Table of Contents The Marketplace Today....1
More informationGreenClics.com 2012. All rights reserved. Monitoring & Engaging the Green Social Web March 2013
Monitoring & Engaging the Green Social Web March 2013 About GreenClics.com What we do GreenClics.com is a Corporate Social Responsibility (CSR) & Social Media services company. We leverage advanced web-based
More informationUsing Tableau for Visual Analytics in Libraries Nicole Sibley Simmons College
Using Tableau for Visual Analytics in Libraries Nicole Sibley Simmons College Using Tableau for Visual Analytics in Libraries 2 With the rise of big data, information visualization is emerging as an area
More informationHYBRIS MARKETING AND HYBRIS COMMERCE.
hybris Solution Brief HYBRIS MARKETING AND HYBRIS COMMERCE. A Perfect Match for a Personalized Customer Experience. Effective marketing is a critical component for any organization operating on digital
More informationTHE DIGITAL ADVANTAGE
We optimizing under-performing interactive and multimedia assets, with the intention to uncover hidden branding and profit opportunities. Our value is in our ability to strategically execute against our
More informationBoost Your Direct Marketing Success with Prepaid Incentive Cards
December 2010 Boost Your Direct Marketing Success with Prepaid Incentive Cards By: Jeannie Stinnett, Director, Sales Solutions Consultant First Data 2010 First Data Corporation. All trademarks, service
More informationAccenture and SAP: Delivering Visual Data Discovery Solutions for Agility and Trust at Scale
Accenture and SAP: Delivering Visual Data Discovery Solutions for Agility and Trust at Scale 2 Today s data-driven enterprises are ramping up demands on their business intelligence (BI) teams for agility
More informationNorth Highland Data and Analytics. Data Governance Considerations for Big Data Analytics
North Highland and Analytics Governance Considerations for Big Analytics Agenda Traditional BI/Analytics vs. Big Analytics Types of Requiring Governance Key Considerations Information Framework Organizational
More informationHow to Use Boards for Competitive Intelligence
How to Use Boards for Competitive Intelligence Boards are highly customized, interactive dashboards that ubervu via Hootsuite users can personalize to fit a specific task, job function or use case like
More informationFrom Agile by Design. Full book available for purchase here.
From Agile by Design. Full book available for purchase here. Contents Introduction xiii About the Author xix Chapter 1 Adjusting to a Customer-Centric Landscape 1 It s a Whole New World 1 From Customer-Aware
More informationCRM. Best Practice Webinar. Next generation CRM for enhanced customer journeys: from leads to loyalty
CRM Best Practice Webinar Next generation CRM for enhanced customer journeys: from leads to loyalty Featured guest speaker Leslie Ament SVP Research and Principal Analyst at Hypatia Research Group and
More informationPriyo Lahiri Partner Technical Consultant plahiri@microsoft.com Microsoft Corporation
Priyo Lahiri Partner Technical Consultant plahiri@microsoft.com Microsoft Corporation Introduction to Business Intelligence Trends in BI BI (Insights) in SharePoint 2010 Demo Business Insights in Microsoft
More informationHow To Create A Customer Experience For Retail
Webtrends for Retail Revolutionize Your Customers End-To-End Experiences Across Digital Channels solution brief JAN 2013 2013 Webtrends, Inc. www.webtrends.com. Webtrends for Retail Revolutionize Your
More informationPAST PRESENT FUTURE YoU can T TEll where ThEY RE going if YoU don T know where ThEY ve been.
PAST PRESENT FUTURE You can t tell where they re going if you don t know where they ve been. L everage the power of millions of customer transactions to maximize your share of customer travel spend. Vistrio
More informationReal-Time Personalization is Simpler than You d Think
Real-Time Personalization is Simpler than You d Think If you re in marketing, you ve probably heard a lot about personalization lately. Given the rising expectations of customers, the difficulty of marketing
More informationTransform Inbound Contacts Into Profits: Best Practices for Optimizing Lead Management.
Transform Inbound Contacts Into Profits: Best Practices for Optimizing Lead Management. September 2012 OptifiNow September 2012 Transform Inbound Contacts Into Profits: Best Practices for Optimizing Lead
More informationYOUR BIG DATA AUDIENCE INSIGHT
YOUR BIG DATA AUDIENCE INSIGHT Sam Zindel _ DATA MODELLING ANALYST TODAY S AGENDA BIG DATA IN THE DIGITAL WORLD BUILDING THE BRAND/CUSTOMER RELATIONSHIP SIGN-POSTING THE CUSTOMER JOURNEY AUDIENCE INSIGHT
More informationAffinity Marketing: Turning Insight Into Profit Through Business Intelligence Visualization
Affinity Marketing: Turning Insight Into Profit Through Business Intelligence Visualization Insert Title David Savournin Senior Marketing Manager Direct Marketing Canada Life Assurance Company Background
More informationClick 2 Markets. e-positioning, e-visibility, web analytics. Feedgenic, the content management intelligence company
Click 2 Markets e-positioning, e-visibility, web analytics Feedgenic, the content management intelligence company CLICK 2 MARKETS IS E POSITIONING, E VISIBILITY AND WEB ANALYTICS Feedgenic Click to Market
More informationCONNECTING DATA WITH BUSINESS
CONNECTING DATA WITH BUSINESS Big Data and Data Science consulting Business Value through Data Knowledge Synergic Partners is a specialized Big Data, Data Science and Data Engineering consultancy firm
More informationBuilding for the future
Building for the future Why predictive analytics matter now William Gaker Goals for today Growth and establishment of the people analytics field Best practices for building a people analytics function
More informationUsing Analytics to Unlock the Value of Your B2B Data. The steps in your journey
Using Analytics to Unlock the Value of Your B2B Data The steps in your journey Our Speakers Today Allen Bonde VP Product Marketing & Innovation OPENTEXT ACTUATE Rochelle Cohen Senior Manager, Product Marketing
More informationPatient Relationship Management
Solution in Detail Healthcare Executive Summary Contact Us Patient Relationship Management 2013 2014 SAP AG or an SAP affiliate company. Attract and Delight the Empowered Patient Engaged Consumers Information
More informationSocial Media Analysis and Audience Engagement
Solution in Detail Media and Marketing Executive Summary Contact Us Social Media Analysis and Audience Engagement Analyze Social Media and Engage Customers Audience Engagement Consumer Experiences Social
More informationWhite Paper. Real-time Customer Engagement and Big Data are Changing Marketing
Real-time Customer Engagement and Big Data are Changing Marketing Real-time Customer Engagement and Big Data are Changing Marketing Marketing is rapidly approaching to what marketers have often dreamed
More information