Northwestern Polytechnic University
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1 Student Health Insurance International Northwestern Polytechnic University studentinsurance.wellsfargo.com The Northwestern Polytechnic University plan is underwritten by Aetna Life Insurance Company (Aetna) and administered by Chickering Claims Administrators, Inc. Aetna Student Health SM is the brand name for products and services provided by these companies and their applicable affiliated companies B Underwritten by: Aetna Life Insurance Company Policy # Brokered by: Wells Fargo Insurance Services USA, Inc. Student Insurance Division
2 Your student health insurance coverage, offered by Aetna Student Health, may not meet the minimum standards required by the health care reform law for the restrictions on annual dollar limits. The annual dollar limits ensure that consumers have sufficient access to medical benefits throughout the annual term of the policy. Restrictions for annual dollar limits for group and individual health insurance coverage are $1.25 million for policy years before September 23, 2012; and $2 million for policy years beginning on or after September 23, 2012 but before January 1, Restrictions for annual dollar limits for student health insurance coverage are $100,000 for policy years before September 23, 2012, and $500,000 for policy years beginning on or after September 23, 2012, but before January 1, Your student health insurance coverage includes an annual limit of $100,000 on all covered services including Essential Health Benefits. Other internal maximums (on Essential Health Benefits and certain other services) are described more fully in the benefits chart included inside this Plan summary. If you have any questions or concerns about this notice, contact (866) Be advised that you may be eligible for coverage under a group health plan of a parent s employer or under a parent s individual health insurance policy if you are under the age of 26. Contact the plan administrator of the parent s employer plan or the parent s individual health insurance issuer for more information. WHEN COVERAGE BEGINS Insurance under the Policy will become effective at 12:01 a.m. on the later of: The Policy effective date; The beginning date of the term for which premium has been paid; The day after the Enrollment Form (if applicable) and premium payment are received by Wells Fargo Insurance Services, Authorized Agent or University; or The day after the date of postmark if the Enrollment Form is mailed. IMPORTANT NOTICE - Premiums will not be pro-rated if the Insured enrolls past the first date of coverage for which he or she is applying. Final decisions regarding coverage effective dates are made by Aetna Student Health. WHEN COVERAGE ENDS Insurance of all Insured Persons terminates at 11:59 p.m. on the earlier of: Date the policy terminates for all Insured Persons; or End of the period of coverage for which premium has been paid; or Date the Insured Person ceases to be eligible for the insurance; or Date the Insured Person enters military service. Dependent coverage will not be effective prior to that of the Insured Student or extend beyond that of the Insured Student. COVERAGE IS NOT AUTOMATICALLY RENEWED. Eligible Persons must re-enroll when coverage terminates to maintain coverage. NO notification of plan expiration or renewal will be sent. IMPORTANT This is just a brief description of your benefits. For a full summary of the plan including refund requests, how to file a claim, mandated benefits and other important information, please visit studentinsurance.wellsfargo.com to view the Student Health Insurance brochure specifically designed for your school. 2 Northwestern Polytechnic University
3 Coverage Period ANNUAL 9/1/12-9/1/13 PLAN COST FALL 9/1/12-1/1/13 SPRING/SUMMER 1/1/13-5/1/13 SUMMER 5/1/13-9/1/13 Dependent Enrollment Deadline 8/31/13 12/31/12 4/30/13 8/31/13 Students $ 807 $ 269 $ 269 $ 269 Spouse $2,350 $ 783 $ 783 $ 783 Per Child $1,044 $ 348 $ 348 $ 348 Rates include premium payable to Aetna Life Insurance Company, as well as administrative fees payable to Wells Fargo Insurance Services. Rates also include premiums and fees for Accidental Death and Dismemberment, Medical Evacuation and Repatriation and Worldwide Emergency Travel Assistance benefits/services provided through On Call International and its contracted underwriting companies. Northwestern Polytechnic University 3
4 HOW AND WHEN DO I ENROLL IN THE PLAN? All international students, visiting faculty, scholars or other persons possessing and maintaining a current passport and visa and who are temporarily located outside their home country and have not been granted permanent residency status while engaged in educational activities at the University, are required to be insured under the Policy. Waiver may only be granted to students already insured under equivalent plans. A person who is an immigrant or permanent resident alien is not eligible for this coverage. Coverage is available for students engaged in Practical Training. Contact the NPU Information Counter located at Westinghouse Drive for more information. To be an Insured under the Policy, the student must have paid the required premium and his/her name, student number and date of birth must have been included in the declaration made by the School or the Administrative Agent to the Insurer. All students must actively attend classes for the first 45 consecutive days following their effective date for the term purchased, and/ or pursuant to their visa requirements for the period for which coverage is purchased, except in the case of medical withdrawal or during school authorized breaks. Withdrawal From School - If you leave Northwestern Polytechnic University for reason of a covered accident or sickness, you will be eligible for continued coverage under this Plan for only the first term immediately following your leave, provided you were enrolled in this Plan for the term previous to your leave. Enrollment must be initiated by the student and is not automatic. All applicable enrollment deadline dates apply. You must pay the applicable insurance premium. Please contact Wells Fargo Customer Care at (800) regarding continuation of coverage. Aetna Life Insurance Company maintains its right to investigate student status and attendance records to verify that the Policy eligibility requirements have been met. Eligible students who have a change in status and involuntarily lose coverage under another group insurance plan are also eligible to purchase the Northwestern Polytechnic University Student Health Insurance Plan. These students must provide Wells Fargo Insurance Services with proof that they have lost insurance through another group (certificate and letter of ineligibility) within 30 days of the qualifying event. The effective date would be the later of the date the student enrolls and pays the premium or the day after prior coverage ends. Please make sure you understand your school s credit hour and other requirements for enrolling in this plan. Aetna Student Health reserves the right to review, at any time, your eligibility to enroll in this plan. If it is determined that you did not meet the school s eligibility requirements for enrollment, your participation in the plan may be terminated or rescinded in accordance with its terms and applicable law. HOW CAN I LEARN ABOUT PURCHASING ADDITIONAL COVERAGE FOR MYSELF OR MY DEPENDENTS? Eligible Insured Students may also purchase Dependent coverage at the time of student s enrollment in the plan; or within 31 days of one of the following qualified events: marriage, birth, adoption or arrival in the U.S. Eligible dependents are the spouse/domestic partner (same or opposite sex) who resides with the Insured Student and unmarried children under 26 years of age who are not selfsupporting and reside with the Insured Student. Dependents of an Eligible International student or visiting faculty member must possess a valid passport and a proper visa (F-2, J-2, or M-2). A Newborn will automatically be covered for Injury or Sickness from birth until 31 days old, providing that the student is covered under this plan. Coverage may be continued for that child when Aetna Life Insurance Company is notified in writing within 31 days from the date of birth and by payment of any additional premium. Dependents must be enrolled for the same term of coverage for which the Insured Student enrolls. Dependent coverage expires concurrently with that of the Insured Student. Dependents must re-enroll when coverage terminates to maintain coverage. To enroll, contact Wells Fargo Insurance Services at (800) , 8:30am- 5:00pm (M-F). WHY IS A STUDENT HEALTH INSURANCE PLAN IMPORTANT? Health care costs are at an all-time high. Do not let an unexpected trip to the doctor or hospital set you back financially. Here are some things to think about: If you re covered as a dependent under your parents plan, coverage may end at age 26. Most health plans have age restrictions that limit coverage for dependents, even students. However, under Student Health Insurance plan you ll be covered for as long as you are registered with Northwestern Polytechnic University as an international student. You may not be covered away from home or abroad. If you travel in the U.S. or study abroad, it s good to know you re covered if you need health care. Your plan may not have network coverage where you attend school. Some plans have network restrictions depending on the area that you are in which can prevent you from seeing a doctor or going to a hospital. With the student insurance plan, you will have coverage and be able to visit a doctor/hospital anywhere in the U.S. or abroad with no network restrictions. WHERE CAN I GO FOR SERVICE? You may visit any licensed health care provider directly for covered services, except for specific Plan restrictions on certain services. However, when you visit a Preferred Provider, you ll generally have less out of pocket expense for your care. To learn more about Preferred Providers, visit *Preferred providers are independent contractors and are neither agents nor employees of Aetna Life Insurance Company, Chickering Claims Administrators, Inc., or their affiliates. 4 Northwestern Polytechnic University
5 Aggregate Maximum Deductible SCHEDULE OF BENEFITS $100,000 per Student per Accident or Sickness per Policy Year $250 per person, per policy year $100,000 per Dependent per Accident or Sickness per Policy Year INPATIENT HOSPITALIZATION EXPENSES PREFERRED CARE NON-PREFERRED CARE Room and Board Expense 80% of the Negotiated Charge 60% of the Recognized Charge Intensive Care Unit Expense 80% of the Negotiated Charge 60% of the Recognized Charge Miscellaneous Hospital Expense, such as the cost of the operating room, laboratory tests, x-ray examinations, anesthesia, drugs (excluding take-home drugs) or medicines, physical therapy, therapeutic services & supplies. 80% of the Negotiated Charge 60% of the Recognized Charge Physician Hospital Visit Expenses, limited to one visit per day 80% of the Negotiated Charge 60% of the Recognized Charge SURGICAL EXPENSES (INPATIENT AND OUTPATIENT) PREFERRED CARE NON-PREFERRED CARE Surgical Expense 80% of the Negotiated Charge 60% of the Recognized Charge Anesthetist & Assistant Surgeon Expense 80% of the Negotiated Charge 60% of the Recognized Charge OUTPATIENT EXPENSES PREFERRED CARE NON-PREFERRED CARE Physician s Office Visits Expense, limited to one visit per day Emergency Room Visit Expense, Co-pay/Deductible waived if admitted 80% of the Negotiated Charge after a $30 Copay per visit 80% of the Negotiated Charge after a $100 Copay per visit 60% of the Recognized Charge after a $30 Deductible per visit 80% of the Recognized Charge after a $100 Deductible per visit Durable Medical Equipment 80% of the Negotiated Charge 60% of the Recognized Charge Northwestern Polytechnic University 5
6 SCHEDULE OF BENEFITS (CONT D) MENTAL HEALTH AND SUBSTANCE ABUSE BENEFITS PREFERRED CARE NON-PREFERRED CARE Inpatient Expense Mental Health Benefit limited to 10 days per Policy Year. 80% of the Negotiated Charge 60% of the Recognized Charge Outpatient Expense Mental Health 80% of the Negotiated Charge 60% of the Recognized Charge Prescription Drug Expense Generic Drugs: 100% of the Negotiated Charge after a $20 Copay Generic Drugs: 100% of the Recognized Charge after a $20 Deductible PLEASE READ CAREFULLY BEFORE DECIDING WHETHER THIS PLAN IS RIGHT FOR YOU This plan will not pay more than the overall maximum benefit of $100,000 during the plan year. Once any of these limits have been reached, the plan will not pay any more towards the cost of the applicable services, and your health provider can bill you for what the plan does not pay. Some illnesses cost more to treat than this plan will cover. Please read the Northwestern Polytechnic University brochure located at studentinsurnace.wellsfargo.com carefully before enrolling. While this document and the Northwestern Polytechnic University brochure describe important features of the plan, there may be other specifics of the plan that are important to you and some limit what the plan will pay. If you want to look at the full plan description, which is contained in the Master Policy issued to the school, you may view it at the NPU Information Counter or contact us at (800) PRE-EXISTING CONDITIONS If you have a pre-existing condition, this plan may not pay for the coverage of this condition for up to the first six months of coverage. For more information on pre-existing condition limitations and other plan exclusions, limitations and benefit maximums, please refer to the Northwestern Polytechnic University Master Policy. This plan pays benefits only for expenses incurred while the coverage is in force and only for the medically necessary treatment of injury or disease. The coverage displayed in this document reflects certain mandate(s) of the state in which the policy was written. However, certain federal laws and regulations could also affect how this coverage pays. Unless otherwise indicated, all benefits and limitations are per covered person. The pre-existing condition exclusion does not apply to pregnancy or an insured person who is under age 19. WORLDWIDE TRAVEL ASSISTANCE SERVICES Travel assistance services are offered by vendors who are independent contractors and not employees or agents of Chickering Claims Administrators, Inc., Aetna Life Insurance or their affiliates. Chickering Claims Administrators Inc. (CCA) provides access to certain Accidental Death and Dismemberment (AD&D); Medical Evacuation/ Repatriation (MER); Natural Disaster and Political Evacuation (NDPE); and Worldwide Emergency Travel Assistance (WETA) coverages and services through a contractual relationship with On Call International, LLC (OnCall). Unless provided by Aetna Life Insurance Company, AD&D coverage is underwritten by United States Fire Insurance Company (USFIC). MER coverage is underwritten by Virginia Surety Company (VSC). NDPE coverage and services are underwritten by an insurer contracted with On Call. These services, programs or benefits are offered by vendors who are independent contractors and not employees or agents of Aetna. 6 Northwestern Polytechnic University
7 EXCLUSIONS AND LIMITATIONS This list is only a partial list. Please refer to the School s Brochure available at for a complete list of exclusions. This Policy does not cover nor provide benefits for: 1. Expense incurred as a result of dental treatment; except for treatment resulting from injury to sound; natural teeth or for extraction of impacted wisdom teeth in excess of $300 per Policy Year; as provided elsewhere in this Policy. 2. Expenses incurred for services normally provided without charge by the Policyholder s Health Service, infirmary, or hospital, or by healthcare providers employed by the Policyholder. 3. Expense incurred for eye refractions, vision therapy, radial keratotomy, eyeglasses, contact lenses (except when required after cataract surgery), or other vision or hearing aids, or prescriptions or examinations except as required for repair caused by a covered injury or as provided elsewhere in this plan. 4. Expenses incurred as a result of Injury due to participation in a riot. Participation in a riot means taking part in a riot in any way, including inciting the riot or conspiring to incite it. It does not included actions taken in self-defense, so long as they are not taken against persons who are trying to restore law and order. 5. Expenses incurred as a result of an Accident occurring in consequence of riding as a passenger or otherwise in any vehicle or device for aerial navigation, except as a fare-paying passenger in an aircraft operated by a scheduled airline maintaining regular published schedules on a regularly established route. 6. Expenses incurred as a result of an Injury or Sickness for which benefits are payable under any Workers Compensation or Occupational Disease Law. 7. Expenses incurred as a result of Injury sustained or Sickness contracted while in the service of the armed forces of any country. Upon the Covered Person s entering the armed forces of any country, the unearned pro rata premium will be refunded to the policyholder. 8. Expenses incurred for treatment provided in a governmental hospital unless there is a legal obligation to pay such charges in the absence of insurance. 9. Expenses incurred for, or related to, services, treatment, education testing, or training related to learning disabilities or developmental delays. 10. Expenses for Injuries sustained as a result of a motor vehicle Accident to the extent that benefits are payable under other valid and collectible insurance whether or not a claim is made for such benefits. 11. Expense incurred for a treatment; service; or supply; which is not medically necessary; as determined by Aetna; for the diagnosis care or treatment of the Sickness or Injury involved. This applies even if they are prescribed; recommended; or approved; by the person s attending physician; or dentist. 12. Expenses incurred for any services rendered by a family member of a Covered Person s immediate family or a person who lives in the Covered Person s home. 13. Expenses incurred for the repair or replacement of existing artificial limbs, orthopedic braces or orthotic devices. 14. Expenses incurred for custodial care. Custodial care means services and supplies furnished to a person mainly to help him or her in the activities of daily life. This includes room and board and other institutional care. The person does not have to be disabled. Such services and supplies are custodial care without regard to: by whom they are prescribed; or by whom they are recommended; or by whom or by which they are performed. 15. Expenses incurred after the date insurance terminates for a Covered Person except as may be specifically provided in the Extension of Benefits Provision. 16. Expenses incurred for Injury resulting from the play or practice of collegiate or intercollegiate sports in excess of $10, Expenses covered by any other valid and collectible medical, health or Accident insurance to the extent that benefits are payable under other valid and collectible insurance whether or not a claim is made for such benefits. 18. Expenses for the contraceptive methods, devices or aids, and charges for or related to artificial insemination, in vitro fertilization or embryo transfer procedures, elective sterilization or its reversal, or elective abortion unless otherwise provided in the Policy. 19. Expenses incurred as a result of commission of a felony. 20. Expenses incurred for voluntary or elective abortions unless otherwise provided in the Policy. 21. Expenses for outpatient Prescription drugs unless otherwise provided in the Policy. 22. Expenses incurred for which no member of the Covered Person s immediate family has any legal obligation to pay. Any exclusion above will not apply to the extent that coverage is specifically provided by name in this Policy; or coverage of the charges is required under any law that applies to the coverage. If any discrepancy exists between this Pamphlet and the Master Policy, the Master Policy will govern and control the payment of benefits. YOUR HOME AETNA NAVIGATOR Once you re a member of the Plan, you have access to Aetna Navigator, your secure member website. It s packed with personalized benefits and health information. When you register with Aetna Navigator, you will have your own personal home page to: View your most recent claims Print a temporary ID card See who is covered under your Plan Use cost of care tool View your health history report which provides your health data in a portable and easy to read format And much more! Northwestern Polytechnic University 7
8 WELLS FARGO INSURANCE SERVICES, INC. PRIVACY POLICY We know that your privacy is important to you and we strive to protect the confidentiality of your non-public personal information. We do not disclose any non-public personal information about our customers or former customers to anyone, except as permitted or required by law. We believe we maintain appropriate physical, electronic and procedural safeguards to ensure the security of your non-public personal information. You may obtain a detailed copy of our privacy policy through your school, or by calling us toll-free at (800) or by visiting us at studentinsurance.wellsfargo.com. CLAIMS ADMINISTERED BY: Claims and Coverage Questions EMERGENCY TRAVEL ASSISTANCE: (Provide this information to your Emergency Contact) PREFERRED PROVIDER: To Find a Doctor or Provider in the Aetna Preferred Provider Network 24-HOUR NURSE ADVICE: PRESCRIPTIONS: THE PLAN ADMINISTERED BY: Eligibility, Enrollment and General Questions Aetna Student Health P.O. Box El Paso, TX (877) (toll-free) On Call International 24/7 Emergency Travel Assistance Services (866) (within U.S.) If outside the U.S., call collect by dialing the U.S. access code plus (603) Aetna Preferred Provider Network (877) (toll-free) Aetna Informed Health Line (800) Aetna Pharmacy Management (888) Wells Fargo Insurance Services USA, Inc. Student Insurance Division CA License No. 0D White Rock Road, 2nd Floor Rancho Cordova, CA (800) Fax: (877) studentinsurance.wellsfargo.com This material is for information only. Health/Dental insurance plans contain exclusions, benefit maximums and limitations. The plan will pay benefits in accordance with any applicable California insurance law. If any discrepancy exists between this pamphlet and the Master Policy/Group Agreement, the Master Policy/Group Agreement will govern and control the payment of benefits. Information is believed to be accurate as of the production date; however, it is subject to change. Policy forms issued in OK include: GR NOTICE: Any person who knowingly and with intent to injure, defraud or deceive any insurance company or other person files an application for insurance or statement of claim containing any materially false information or who conceals for the purpose of misleading, information concerning any fact material thereto commits a fraudulent insurance act, which is a crime and subjects such person to criminal and civil penalties. IMPORTANT NOTE The Northwestern Polytechnic University Student Health Insurance Plan is underwritten by Aetna Life Insurance Company (ALIC) and administered by Chickering Claims Administrators, Inc. Aetna Student Health is the brand name for products and services provided by these companies and their applicable affiliated companies B
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