Innovate and streamline your business with SAP Mobile Solutions Vlad Stanescu Mobility Business Development Manger SAP Central and Eastern Europe
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1 Innovate and streamline your business with SAP Mobile Solutions Vlad Stanescu Mobility Business Development Manger SAP Central and Eastern Europe
2 2013 SAP AG or an SAP affiliate company. All rights reserved. 2
3 2013 SAP AG or an SAP affiliate company. All rights reserved. 3
4 Opportunistic or strategic mobility? Strategic Opportunistic 2013 SAP AG or an SAP affiliate company. All rights reserved. 5
5 Strategy is the top challenge for enterprises going mobile 71% of senior IT leaders see mobile as strategic yet only 18% have a comprehensive strategy 2013 SAP AG or an SAP affiliate company. All rights reserved. 6
6 Close the strategy gap with a structured approach Business objectives Use cases Road map Architect and Execute Develop vision in context of business objectives Identify use cases and segment users Develop your mobile road map Architect mobile UX, then iterate 2013 SAP AG or an SAP affiliate company. All rights reserved. 7
7 SAP Mobile Apps Across Lines of Business and Industries Finance Human Resources Sales & Marketing Procurement Cross LoB Accounts Payable Accountant Accounts Receivable Accountant Cash Manager Collection Specialist Controller Cost Manager G/L Accountant Sales Manager Manager Employee Manager Sales Representative Inside Sales Representative Sales Manager Purchaser Inventory Accountant Materials Requirement Planner Employee Manager Manager MDG Expert ILM Archiving Expert Security Manager Manufacturing Supply Chain R&D, Engineering Asset Management Industries MRP Controller Quality Engineer Production Planner Prod Worker/Supervisor Supplier Supply Planner Transportation Manager Warehouse Manager Shipping Specialist Project Manager & Planner Program Manager Project Team Member Maintenance Worker & Planner Retail Master Data Specialist Promotion Specialist Retail Store Associate Insurance Claims Supervisor Product Manager 2013 SAP AG or an SAP affiliate company. All rights reserved. 8
8 SAP Mobile Solutions Success Stories
9 Examples of Mobility-Driven Benefits by Process Area Process Baseline Value Driver or KPI Improvement Sales Revenue Sales Rep Staff Cost % Field Service Field Service Staff Cost % Maintenance Maintenance Staff Cost % Warehouse Mgmt Warehouse Staff Cost % Procurement Procurement Staff Cost 1 % Manufacturing Manufacturing Cost (mobile Visual Performance Mgmt for Supervisors) 2 5% Transportation Transportation Expense 1 2% Order to Cash Days Sales Outstanding (immediate Proof of Delivery) 1 2 days HCM Total Mobilized Staff Cost (workflow, self-service travel and expenses, etc.) % Project Mgmt Project Staff Cost 1 3 % 2013 SAP AG or an SAP affiliate company. All rights reserved. 10
10 Increased sales and merchandising effectiveness BUSINESS CHALLENGE / OPPORTUNITY Give sales reps visibility into order status, product availability, and shipment dates Replace paper based order management processes IMPLEMENTED SOLUTION SAP Retail Execution Integration with SAP CRM and ERP (transfers ordered items directly to ERP) Online / Offline app Merchandising activities KEY BUSINESS BENEFITS Improved daily operations for sales reps Improved order accuracy Real-time stocks and orders 2013 SAP AG or an SAP affiliate company. All rights reserved. 11
11 Petrom increases productivity for the Maintenance work CHALLENGE Needed an enhanced mobile solution to dispatch work assignments and quickly capture inspections data IMPLEMENTED SOLUTION SAP Work Manager Integrated with SAP ERP system and ESRI GIS BENEFITS Increased field worker productivity by 47% overtime costs reduced by 50% Improved reporting and reduced the cost of compliance 2013 SAP AG or an SAP affiliate company. All rights reserved. 12
12 Increased basket size for Casino customers BUSINESS CHALLENGE / OPPORTUNITY Provide real time personalized offers to their consumers, and create a cross channel marketing. IMPLEMENTED SOLUTION SAP PRECISION MARKETING Deliver targeted 1-to-1 offers in real time Integrate with back-end systems to extract consumer information (CRM profile, loyalty status, preferences, purchase history) store information (product availability, POS) KEY BUSINESS BENEFITS Create a personalized and consistent relationship with the consumer Propose personalized recommendations -> Cross-sell and Upsell Basked size increased by 15% 2013 SAP AG or an SAP affiliate company. All rights reserved. 13
13 Thank you Vlad Stanescu Mobility Business Development Manager SAP Central and Eastern Europe 2013 SAP AG or an SAP affiliate company. All rights reserved.
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