Microsoft System Center Datacentre to Desktop Management. Andrew Kosmadakis Mark Fenwick August 2011

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1 Microsoft System Center Datacentre to Desktop Management Andrew Kosmadakis Mark Fenwick August 2011

2 Intergen and Infrastructure REALLY??? Isn t Intergen ONLY about.net development, NAV, CRM, Dynamics and SharePoint? NO! Does Intergen really do Infrastructure? OH YEAH!!

3 ABOUT US Andrew Kosmadakis - 16 years industry experience - Infrastructure projects - Citrix/RDS solutions - SOE management and provisioning - Mobility - Microsoft V-TSP - Optimised Desktop Mark Fenwick - 17 years industry experience - Infrastructure projects - Datacentre management and provisioning - Virtualisation and thin technologies - Mobility - Remote Access

4 Do you know the current status of your physical and virtual environments, client computers and devices? What is a managed environment? Are your client devices managed? Is your users environment managed?

5 Microsoft System Center Suite

6 SCCM SCOM SCVMM SCSM SCO - Software Updates - OSD - Application deployment - Virtual/Local - Power Management - Mobile devices - Desired Configuration - Configuration packs - Asset Intelligence - Service Oriented Monitoring - Service Level reporting - Operating System and Application monitoring - Client monitoring - Management Packs - Unix and Linux server - Manage your virtual environment - Fabric management - Private Cloud provisioning - Multi-vendor support - V2V - P2V - Intelligent placement - Self Service Portals - IT Compliance based on ITIL and MOF - Incident and Problem Management - Change Control - Asset Management. - Release Management - Configuration Management DB - Self Service Portals - Datacentre automation - Adaptable Run Books / workflows - Parallel workflows - Integrates across the SC Suite + more

7 Dynamic Desktop

8 The Desktop is changing. Consumerisation - Bring a PC to work - I can do that at home why not here? Virtualisation - Virtual Desktop Infrastructure (VDI) - Remote Desktop Services (RDS) - Applications Mobile Computing - Windows Phone - Laptops/Tablets - ipad/iphone - Online and Offline use Users and Access - Quick turn around - User Types - Resources Security and Protection - Compliance - Data Protection

9 The Dynamic Desktop Self Service OS Provisioning and Configuration Application Provisioning Mobile Workforce Management and Monitoring Security and Protection

10 Dynamic Datacentre

11 The Datacentre is Transitioning Physical Infrastructure as a Service (IaaS) Virtual Platform as a Service (PaaS) The transition toward highly available cloud based platforms

12 The Future of Cloud and Datacentre Management SERVICE PROVIDER Service Agreement SERVICE CONSUMER Pooled Resources Delegation and Control Flexibility and Elasticity Automated Workflows Scalable Cost Efficient Empowerment and Agility Self-Service Experience Simplicity Application Visibility and Control Consumerisation of Devices Anywhere Anytime Common Management Across Private and Public Clouds and Hybrid Environments Self Service Provisioning and Configuration Process Automation Service Management Monitoring Protection

13 Private Cloud in your Datacentre? You may be closer than you think!! Do you use Server Virtualisation? Hyper-V, XenServer or VMware it doesn t matter Do you use Shared Storage SAN, iscsi. What about redundant networks? The Hypervisor is the foundation System Center is the Toolbox Provisioning and Configuration, Monitoring, Service Management, Process Automation, Protection and Self Service

14 The Private Cloud Building Blocks Cloud Admin Private Clouds Cloud Viewer Cloud Users Pooled Resources Bound by Policy Delegated to Admins and Users Elastic and Dynamic Resource Management Framework and Processes Automation Self Service Self Service Provisioning and Configuration Process Automation Service Management Monitoring Protection

15 Software Provisioning Example User User Requests Software Via Portal Service Manager Ticket and Change is raised Ticket Updated Ticket and Change Updated User ed Status Update Opalis Opalis detects request Monitors status Automation resumes Monitors deployment Change Admin Change Approved SCCM User/Computer added to collection Software deployed

16 Server Provisioning Example App Support Requests IIS Server Via Portal Service Manager Ticket and Change is raised Ticket Updated Ticket and Change Updated Admin ed Status Update Opalis Opalis detects request Monitors status Automation resumes Monitors deployment Change Admin Change Approved VMM IIS Server Deployed from Template Deployment Complete

17 Questions

18 Where can I find some more information? Please Remove Intergen Account Manager Intergen Infrastructure Consultants Andrew Kosmadakis (andrew.kosmadakis@intergen.co.nz) Mark Fenwick (mark.fenwick@intergen.co.nz) Microsoft Account Manager Microsoft System Center site

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