HTC Wildfire S. Call Basics. Answer calls. Reject calls. Block calls. Dial. To answer a call, follow these steps: Display on. 1. Tap Answer.

Transcription

1 HTC Wildfire S Call Basics Answer calls To answer a call, follow these steps: Display on 1. Tap Answer. Display off 1. Tap the screen and drag down. Reject calls To reject a call, follow these steps: Display on 1. Tap Decline. Display off 1. Tap the screen and drag up. Block calls To block calls, follow these steps: 2. Tap Contacts. 3. Scroll to and tap the contact you want to block. 4. Tap Block caller. 5. Tap OK. Dial Use the keyboard

2 To make a call using the keyboard, follow these steps: From any Home screen, tap Phone. 1. Enter the phone number. 2. Tap Call. Use the phone book To make a call from the phone book, follow these steps: 2. Tap Contacts. 3. Scroll to and tap the contact you want to call. 4. Tap the phone number you want to call. Use speed dial To make a call using speed dial, follow these steps: From any Home screen, tap Phone. 1. Touch and hold the speed dial number assigned to the contact you want to call. End call To end a call, tap End call. Hold call To put a call on hold, follow these steps: 1. Tap the Menu key. 2. Tap Hold. To resume, follow these steps: 1. Tap the Menu key 2. Tap Unhold. Mute and un-mute call To use mute during a call, follow these steps: Turn on 1. Tap the Mute (microphone) icon.

3 Turn off 1. Tap the Mute (microphone) icon again. Mute incoming ring To mute an incoming call's ring, follow this step: 1. Press the Volume key up or down. Use speakerphone To turn on the speakerphone, follow these steps: 1. Tap the Speaker icon. To turn off the speakerphone, follow these steps: 1. Tap the Speaker icon again. Caller ID Incoming ID Incoming caller ID shows information about incoming calls on the display screen. It automatically shows the caller's name and phone number if the contact is saved in your contact s list. When the caller s information is not saved, only the caller's phone number is displayed. Outgoing ID Enable To enable outgoing caller ID so people you call can see your number, follow these steps: 3. Tap Call. 4. Scroll to and tap Additional settings. 5. Tap Caller ID. 6. Tap Show number. Outgoing ID Restrict

4 To restrict outgoing caller ID so people you call cannot see your number, follow these steps: 3. Tap Call. 4. Scroll to and tap Additional settings. 5. Tap Caller ID. 6. Tap Hide number. Picture ID Set To assign a picture ID to a contact, follow these steps: Note: You can assign a picture ID to contacts stored on the phone but not to those stored on the SIM card. 2. Tap Contacts. 3. Scroll to and tap the desired contact. 4. Tap Edit. 5. Tap the Picture icon in the upper left corner. 6. Select one of the following options: o Gallery 1. Tap the desired album. 2. Navigate to and tap the desired photo. 3. Tap and drag to adjust the image area if desired. 4. Tap Save. 5. Tap Save again. o Camera 1. Frame the subject. 2. Tap the Shutter icon to take a picture. 3. Tap Done. 4. Tap Save. Ringer ID Set You can assign ringer ID to contacts stored in the phonebook, but not to those stored on the SIM card. To assign a ringer to a contact, follow these steps: 2. Tap Contacts. 3. Scroll to and tap the desired contact. 4. Tap Ringtone. 5. Tap the desired ringtone. 6. Tap OK.

5 Call Forwarding Cancel call forwarding Not supported We re sorry, but this feature is not available on this phone. Forward all calls (unconditional forwarding) Call Forwarding Unconditional (CFU) immediately forwards all calls to another phone number without allowing the device to ring. To enable or disable unconditional call forwarding, follow these steps: Enable Note: The phone number for forwarding to voic is Tap Call. 4. Scroll to and tap Call forwarding. 5. Tap Always forward. 6. Enter the phone number you want to forward your calls to, or tap the Contact icon to select a phone number from your contacts list. 7. Tap Enable. Note: An icon will appear on your Status bar when call forwarding is enabled. 1. Disable 2. Tap the status bar and drag down. 3. Tap Disable. Forward some calls (conditional forwarding) Call Forwarding Conditional (CFC) forwards incoming calls to another phone number based on the status of your phone. By default, all calls are forwarded to voic ( ). To change the conditional call forwarding phone number, follow these steps: 3. Tap Call. 4. Scroll to and tap Call forwarding. 5. Tap one of the following options: o Forward when busy o Forward when unanswered o Forward when unreachable 6. Enter the phone number you want to forward calls to, or tap the Contact icon to select a phone number from your contacts list. 7. Tap Update.

6 Forward calls to voic (conditional forwarding) To turn on voic forwarding, follow these steps: 3. Tap Call. 4. Scroll to and tap Call forwarding. 5. Tap one of the following options: o Forward when busy o Forward when unanswered o Forward when unreachable 6. Enter Tap Update. Call Settings DTMF tones Your device can send a number to the network as dual tone multi-frequency (DTMF) tones. DTMF tones are used to communicate with automated systems that require you to type a number such as a code, password, or credit card number. While your phone can use DTMF tones (touch tones), there is no setting to turn them on or off. We re sorry, but disabling DTMF tones is not available on this phone. Fixed dialing Walmart Family Mobile does not support fixed dialing. To disable fixed dialing if you have enabled it, follow these steps: 3. Tap Call. 4. Tap Fixed dialing numbers. 5. Tap Disable FDN. 6. Enter your PIN2 code. o Note: Your default PIN2 code is Tap OK. Phone line selection Not available

7 This feature is not available. Volume Call To raise or lower in-call volume, while on a call press the Volume key up or down. Volume Ring To raise or lower the ringtone volume, follow these steps: 1. When not on a call, press the Volume key up or down to raise or lower the ringer volume. OR 3. Tap Sound. 4. Tap Volume. 5. Tap and drag the Ringtone slider left or right. 6. Tap OK. Call Timer This feature is not available. Call Waiting Turn on / off To turn call waiting on or off, follow these steps: 3. Tap Call. 4. Scroll to and tap Additional settings. 5. Tap Call waiting to enable or disable. Use To use call waiting, follow these steps:

8 1. When you hear a tone alerting you to a new incoming call, tap Answer. 2. Tap the holding call s phone number to switch between calls. Conference Calling Have private conversation To speak privately with one caller in a conference call and put the other callers on hold, follow these steps: Note: Private conversations are only possible between you and callers you have added to the conference call. You cannot have a private conversation with conference callers who were added by someone else. 1. While on a conference call, tap the Down Arrow next to the appropriate number. 2. Tap Private call. 3. Hold your private conversation. Start conference call To add additional callers to the conference, follow these steps: 1. While on a call, tap the Menu key. 2. Tap Add call. 3. Enter a contact's name or a phone number you want to call. 4. After the call connects, tap the Merge icon. Voice Commands This feature is not available. Voic Call voic To retrieve voic messages, follow these steps: 1. From any Home screen, tap Phone. 2. Touch and hold 1, or dial 123 and tap Call to call voic . 3. Follow the prompts. Set voic number Not available

9 This feature is not available. Visual voic Not available This feature is not available.

10 Connectivity & Data Bluetooth / Infrared Bluetooth Transfer files To transfer files using Bluetooth, follow these steps: Note: Bluetooth must be active on both devices. The device to which you are sending the file must be ready to receive files via Bluetooth. 1. Locate the file you want to transfer (for example, an image in the gallery.) 2. Tap the Share icon. 3. Tap Bluetooth. 4. If necessary, select the file you want to share. 5. If necessary, tap Next (#). 6. If necessary, turn on Bluetooth. 7. If necessary, tap Scan for devices. 8. Tap the Bluetooth device you want to share the file with. 9. If prompted on the other device, accept the transfer. Bluetooth Turn off and disconnect To turn off Bluetooth connectivity, follow these steps: 3. Tap Wireless & networks. 4. Tap the Bluetooth check box. Bluetooth Turn on and pair To turn on and pair a Bluetooth connection with another device, follow these steps: Note: Bluetooth must be active on both devices. 3. Tap Wireless & networks. 4. Tap Bluetooth settings. 5. Tap the Bluetooth check box to turn on Bluetooth. 6. Tap Scan for devices. 7. From the list, tap the device with which you want to pair. 8. When prompted, enter the PIN and tap OK. 9. On the other device, accept the pairing. Infrared Not available

11 This feature is not available. Data synchronization Edit application sync settings To edit application sync settings, follow these steps: 3. Tap Accounts & sync. 4. Select from the following options: 5. Background data 6. Auto-sync 7. If prompted, tap OK. 8. Tap an application from the list to edit additional sync settings (the type of data to sync and the sync schedule). Data synchronization (automatic) To automatically synchronize data, follow these steps: Note: Background data must be enabled in order to enable or disable Auto-sync. 3. Tap Accounts & sync. 4. Tap the Auto-sync check box to enable or disable automatic data synchronization. Data synchronization (manual) To manually synchronize data, follow these steps: 3. Tap Accounts & sync. 4. Tap the account you would like to sync. 5. If necessary, tap the item(s) you would like to sync. 6. Tap Sync now. Global Positioning System (GPS)

12 Turn on / off GPS To turn on GPS, follow these steps: 3. Tap Location. 4. Tap the Use GPS satellites check box. OR 1. From any Home screen, touch the Status bar and drag down the Notifications screen. 2. Tap the Quick Settings tab. 3. Tap the GPS checkbox. Google Maps Find your location To find your location with Google Maps, follow these steps: 2. If necessary, tap the All apps icon. 3. Tap Maps. 4. If necessary, tap OK. 5. If necessary, tap Accept to accept Google Maps terms and conditions. 6. Tap the My Location icon. Get directions To look up driving directions with Google Maps, follow these steps: 2. If necessary, tap the All apps icon. 3. Tap Maps. 4. Tap the Menu key. 5. Tap Directions. 6. Tap the My Location field if you want to change your starting location. 7. Tap End point and enter your destination. 8. Tap to select the appropriate Mode of transportation icon: o Driving (default) o Transit o Bicycling o Walking 9. Tap Go.

13 Search for location To search for location with Google Maps, follow these steps: 2. If necessary, tap the All apps icon. 3. Tap Maps. 4. Tap Search Maps. 5. Enter the desired location. 6. Tap the location if it appears in the list or tap the Search icon. Select map mode To select map mode with Google Maps, follow these steps: 2. If necessary, tap the All apps icon. 3. Tap Maps. 4. Tap the Layers icon. 5. Select one of the following options: o Traffic o Satellite o Terrain o Buzz Latitude o Internet and Browser Access Internet / Enter URL To access the Internet or enter a URL on the mobile browser, follow these steps: 2. If necessary, tap the All apps icon. 3. Tap Internet. 4. Tap the URL field. 5. Enter the desired URL address. 6. Tap the desired URL address if it appears in the list or tap the Search icon. Access web2go To access web2go, follow these steps: 2. If necessary, tap the All apps icon.

14 3. Tap Internet. Note: By default, the browser home page is set to web2go. If you have changed the home page, tap the URL field and enter Add browser bookmark To add a bookmark to the device browser, follow these steps: 2. If necessary, tap the Allapps icon. 3. Tap Internet. 4. Navigate to the desired Web page and tap the Menu key. 5. Tap Add bookmark. 6. If desired, name the bookmark and add tags. 7. Tap Done. Clear cache To clear the mobile browser cookies, cache, history, form data, or passwords, follow these steps: 2. If necessary, tap the All apps icon located in the lower right corner of the screen. 3. Tap Internet. 4. Tap the Menu key. 5. Tap More. 6. Tap Settings. 7. Scroll to and tap to select one of the following: o Clear all cookie data o Clear cache o Clear history o Clear form data o Clear passwords 8. Tap OK. Copy and paste text To copy and paste text within the Web browser, follow these steps: 1. Touch and hold any part of the text you want to copy. Two sliders will appear. 2. Touch and drag either slider to adjust the amount of selected text. 3. Tap Copy. 4. Navigate to and touch and hold the text field where you would like to paste the text. 5. Tap Paste. Go forward / back a page

15 To navigate back to the previous Web page or forward to the next Web page, perform one of the following actions: Go forward 1. From any Web page, tap the Menu key. 2. If available, tap Forward. Go back 1. From any Web page, tap the Back key. OR 1. From any Web page, tap the Menu key. 2. If available, tap Back. Turn on/off JavaScript setting To turn the JavaScript setting on or off, follow these steps: 2. If necessary, tap the All apps icon. 3. Tap Internet. 4. Tap the Menu key. 5. Tap More. 6. Tap Settings. 7. Scroll to and tap the Enable JavaScript check box. Search within a page To search within a Web page, follow these steps: 1. From any Web page, tap the Menu key. 2. Tap More. 3. Tap Find on page. 4. Enter your search text. 5. Tap the left and right Arrow icons to see the next result or to return to the previous one. Open new window To open a new Web browser window, follow these steps: 1. From any Web page, tap the Menu key. 2. Tap Windows. 3. Tap the Plus icon.

16 4. In the URL field, enter your search text or Web address and tap the Search icon or select from the drop-down list. View open windows To view open Web browser windows, follow these steps: 1. From any Web page, tap the Menu key. 2. Tap Windows. 3. Swipe left and right to view all open windows. 4. Tap the window you want to view. Close windows To close Web browser windows, follow these steps: 1. From any Web page, tap the Menu key. 2. Tap Windows. 3. Tap the X icon next to the window you want to close. Zoom in / out To zoom in and out of a Web page, follow these steps: Note: You may not be able to zoom if the Web page has already been optimized for viewing on a mobile device. Zoom in 1. On a Web page, double tap the display. OR 1. Touch and hold the display using two fingers. 2. Drag your fingers away from each other. Zoom out 1. Double tap the display. OR 1. Touch and hold the display using two fingers. 2. Drag your fingers toward each other.

17 Latitude Disable To disable Latitude, follow these steps: 2. If necessary, tap the All apps icon. 3. Tap Latitude. 4. Tap the Menu key. 5. Tap Settings. 6. Scroll to and tap Sign out of Latitude. Friends Add To add friends to Latitude, follow these steps: 2. If necessary, tap the All apps icon. 3. Tap Latitude. 4. Tap the Add friends icon. 5. Select one of the following options: o Select from Contacts Add via address o Note: You must send each invitation to a Gmail address. When the friend accepts your invitation, your friend s location appears on the map. Friends Remove To remove friends from Latitude, follow these steps: 2. If necessary, tap the All apps icon. 3. Tap Latitude. 4. Scroll to and tap the friend you want to remove. 5. Tap Remove this friend. 6. Tap OK. Join To join Latitude, follow these steps: 2. If necessary, tap the All apps icon. 3. Tap Latitude.

18 4. If necessary, follow the steps to add a Google account. Settings Change photo To change a photo for Latitude, follow these steps: 2. If necessary, tap the All apps icon. 3. Tap Latitude. 4. Tap your name. 5. Tap Change your photo. 6. Select one of the following options: o Take a picture 1. Frame the subject. 2. Tap the Shutter icon to take the photo. 3. Tap Done. 4. If desired, touch and slide the box to adjust the image area and scale. 5. Tap Save. o Pick from gallery 1. Locate and tap the image you want to use. 2. If desired, touch and slide the box to adjust the image area and scale. 3. When finished, tap Save. Settings Change status To change status for Latitude, follow these steps: 2. If necessary, tap the All apps icon. 3. Tap Latitude. 4. Tap your name. 5. Tap Edit privacy settings. 6. Select one of the following options: o Detect your location o Set your location Do not detect your location o Settings City level sharing To set city level sharing for Latitude, follow these steps: Turn on

19 2. If necessary, tap the All apps icon. 3. Tap Latitude. 4. Tap the friend you want to share your location with. 5. Tap Sharing options. 6. Tap Share only city level location. Turn off 2. Tap Latitude. 3. Tap the friend you want to share your location with. 4. Tap Sharing options. 5. Select one of the following options: o Share best available location. Hide from this friend. o Settings Hide location from all friends To hide location from all friends in Latitude, follow these steps: Hide 2. If necessary, tap the All apps icon. 3. Tap Latitude. 4. Tap your name. 5. Tap Edit privacy settings. 6. Tap Do not detect your location. Unhide 2. If necessary, tap the All apps icon. 3. Tap Latitude. 4. Tap your name. 5. Tap Edit privacy settings. 6. Select one of the following options: o Detect your location Set your location o Settings Hide location from one friend To hide location from one specific friend in Latitude, follow these steps: 2. If necessary, tap the All apps icon. 3. Tap Latitude. 4. Scroll to and tap the friend you want to hide from. 5. Tap Sharing options. 6. Tap Hide from this friend.

20 Settings Set location automatically To set the location to detect automatically in Latitude, follow these steps: 2. If necessary, tap the All apps icon. 3. Tap Latitude. 4. Tap your name. 5. Tap Edit privacy settings. 6. Tap Detect your location. Settings Set location manually To manually set your location in Latitude, follow these steps: 2. If necessary, tap the All apps icon. 3. Tap Latitude. 4. Tap your name. 5. Tap Edit privacy settings. 6. Tap Set your location. 7. Select one of the following options: o My current location 1. Tap your location o Enter an address 1. Tap the text entry field and enter your address. 2. Tap OK. o Contacts 1. Tap the desired contact. 2. If prompted, tap to confirm the address listed. o Point on map 1. Tap your location on the map. 2. Tap Tap to select this point. 3. Tap My Location or scroll to and tap another location on the list. Voice Search Voice Search Use To use Google Voice Search on the Internet, follow these steps: 2. If necessary, tap the All apps icon. 3. Tap Voice Search. 4. If necessary, tap Agree and tap Voice Search again. 5. If necessary, tap OK to turn on personalized recognition. 6. Speak your search. Use Location Turn on / off

21 Use Location allows Google to use your physical location to improve your search results and other services. To turn on or turn off Use Location, follow these steps: 3. Tap Search. 4. Tap Google search. 5. Tap the Use My Location check box to turn on or off. SafeSearch Turn on / off To turn on or turn off SafeSearch, follow these steps: 3. Scroll to and tap Voice input & output. 4. Tap Voice recognizer settings. 5. Tap SafeSearch. 6. Select one of the following options: o Off o Moderate Strict o Virtual Private Network (VPN) Add new network To add a new VPN network, follow these steps: 3. Tap Wireless & networks. 4. Tap VPN settings. 5. Tap Add VPN. 6. Select one of the following options: o Add PPTP VPN o Add L2TP VPN o Add L2TP/IPSec PSKVPN o Add L2TP/IPSec CRTVPN 7. Enter the required settings. 8. Tap the Menu key. 9. Tap Save. Connect to network

22 To connect to a VPN network, follow these steps: 3. Tap Wireless & networks. 4. Tap VPN settings. 5. Tap the desired network. 6. Enter the username and password. 7. Tap Connect. Wi-Fi Wi-Fi - Not available This feature is not available. Wi-Fi calling - Not available This feature is not available. Tethering & Wi-Fi sharing - Not available This feature is not available.

23 Customization Customize (keys, name) Greeting/name tag Not available This feature is not available. Program name and number This feature offers a storage location for your name and contact information. Although you can add phone numbers using this procedure, your Walmart Family Mobile phone number is not affected. To program your name and number, follow these steps: 2. Tap Contacts. 3. Tap Me (My profile). 4. If necessary, select Yes, Link to a contact or No, edit my contact card. 5. Enter your information. 6. When finished, tap Save. Shortcut keys Not available This feature is not available. Home Screen Add widget, shortcut, folder or wallpaper To add a widget, shortcut, folder, or wallpaper to the Home screen, follow these steps: 1. Touch and hold a vacant spot on any Home screen. 2. Select one of the following options: o Widgets o Shortcuts o Folders o Wallpapers 3. Tap the item you want to add. Move widget, shortcut, folder or wallpaper To move a widget, shortcut, folder, or wallpaper on the Home screen, follow these steps: 1. Touch and hold the item you want to move until it vibrates. 2. Without lifting your finger, drag the item to a new location.

24 3. Remove your finger. Remove widget, shortcut, folder or wallpaper To remove a widget, shortcut, folder, or wallpaper from the Home screen, follow these steps: 1. Touch and hold the item you want to delete until it vibrates. 2. Drag the item to the trash can icon. The item will turn red. 3. Remove your finger. Ringtones Change ring style To change the ring type, follow these steps: 3. Tap Sound. 4. Tap Sound profile. 5. Select from the following options: o Normal o Vibrate Silent o Change ringtone To change the ringtone or melody, follow these steps: 2. Tap Ringtones. 3. Tap the ringtone you want to use or tap Get more. 4. If necessary, tap OK. 5. Tap Apply. Delete ringtone To delete a downloaded ringtone, follow these steps: Note: You cannot delete pre-loaded ringtones.

25 3. Tap Sound. 4. If necessary, tap Sound profile and select Normal. 5. Tap Phone ringtone. 6. Tap the Menu key. 7. Tap Delete. 8. Tap the ringtone(s) you want to delete. 9. Tap Delete (#). Download ringtone via computer Not available This feature is not available. Themes / Wallpaper Screen saver Set Not available This feature is not available. Theme Set To change themes for the device, follow these steps: From any Home screen, tap the Menu icon. 1. Tap Personalize. 2. Tap Scene. 3. Select the scene you want to use and tap Apply. Wallpaper Delete To delete wallpaper images, follow these steps: Note: You cannot delete pre-loaded wallpapers. From any Home screen, tap the Applications icon. 1. Tap Gallery. 2. Navigate to the image you want to delete. 3. Touch and hold the image until you see a pop-up menu. 4. Tap Delete. 5. Tap OK. Wallpaper Download via Computer Not available

26 This feature is not available. Wallpaper Set To change the Home screen background wallpaper image, follow these steps: 1. Touch and hold an empty spot on any Home screen. 2. Tap Wallpaper. 3. Select one of the following options: o HTC wallpapers 1. Scroll to the desired wallpaper. 2. Tap Preview. 3. Tap Apply. o Live wallpapers 1. Scroll to the desired wallpaper. 2. Tap Preview. 3. Tap Apply. o Gallery 1. Locate and tap the image you want to use. 2. If desired, adjust the image area. 3. Tap Save.

27 Device Hardware Battery / SIM Card Battery Charge If the battery level is below 25%, use the AC adapter instead of a car charger or USB cable. To charge the battery, follow these steps: 1. Insert the small end of the charging cable into the USB port on the left side of the device. 2. Insert the power adapter into a wall outlet or remove the adapter and plug the cable into a USB port on a computer. Battery Insert/remove To insert the battery, follow these steps: Insert 1. Remove the back cover by pulling apart at the notch located on the top edge of the phone.

28 2. Align the gold contacts on the battery with the gold contacts inside the battery compartment. 3. Lower the battery into position. Remove 1. Turn off the phone. 2. Remove the back cover by pulling apart at the notch located on the top edge of the phone. 3. Lift the battery from the compartment using the notch located just below the camera lens.

29 4. Remove the battery. Power Saver Access To access Power Saver, follow these steps: 3. Tap Power. Power Saver Change battery profile To change the power saver profile, follow these steps: 3. Tap Power. 4. If necessary, tap Enable power saver. 5. Tap Turn power saver on at. 6. Tap the desired battery level. Power Saver Settings

30 To set the options for power saver, follow these steps: 3. Tap Power. 4. Tap Power saver settings. 5. Tap to change settings as desired. SIM card To install or remove the SIM card, follow these steps: Install 1. Remove the back cover by pulling apart at the notch located on the top edge of the phone. 2. Lift the battery from the compartment using the notch located just below the camera lens. 3. Remove the battery.

31 4. Slide the SIM card holder in the direction indicated below and lift up. 5. Adjust the SIM card so the gold contacts face down to meet the gold contacts in the SIM card slot. 6. Slide the SIM card into the SIM card holder. 7. Return the SIM card holder to its original position. Remove 1. Remove the back cover by pulling the notch located on the top edge of the phone. 2. Lift the battery from the compartment using the notch located just below the camera lens. 3. Remove the battery. 4. Slide the SIM card holder in the direction indicated below and lift up. 5. Slide the SIM card out of the SIM card holder. Indications / Functions / Menu Button functions To identify buttons and their functions, refer to the following:

32 Display screen icons To understand the meaning of display screen icons and indicators, refer to the following:

33 Liquid damage indicator (LDI) Every Walmart Family Mobile device includes an indicator that shows if it has been exposed to water, thereby voiding the warranty. To view the Liquid Damage Indicator (LDI), remove the back cover and battery from your device. Refer to the following illustrations to read the label:

34 Memory Set default memory location Not available This feature is not available. Manage applications To view memory usage and stop or remove applications, follow these steps: 3. Tap Applications. 4. Tap Manage applications. 5. Tap the tabs to view memory usage (the bar on the bottom of the screen). 6. Tap the desired application. 7. Select from the following options if available: o Force stop o Clear data o Move to SD card Clear cache o Internal storage Free up internal storage space by clearing the applications cache and moving or uninstalling applications. To free up internal storage space, follow these steps:

35 3. Tap SD & phone storage. 4. Tap Make more space. 5. Follow the on-screen instructions. View device memory Phone book To view the amount of free memory and used memory in the phone book, follow these steps: 3. Tap Applications. 4. Tap Storage use. 5. Scroll to and tap Contacts Storage. 6. View Storage. 7. Tap the Back key. 8. Scroll to and tap Contacts. 9. View Storage. Note: To view the applications in alphabetical order, tap the Menu key > Sort by name. View device memory Phone book on SIM card Not available This feature is not available. View device memory Pictures, videos To view the memory status (the amount of free memory and used memory), follow these steps: 3. Tap Applications. 4. Tap Storage use. 5. Tap Gallery. 6. View Storage. Memory Card & Transfer Access files On memory card using computer To view files on a memory card from a computer, follow these steps: 1. Connect a USB cable to the phone, then to a computer. 2. On your phone, tap Disk drive. 3. Tap Done. Your phone is now mounted as a disk drive on the computer. Note: Some applications may stop running or may be unavailable until you change the connection type or disconnect from the computer.

36 Proceed with the following steps based on the computer s operating system: Windows 1. In the Removable Disk pop-up window, double-click Open folder to view files using Windows Explorer. 2. Double-click to open the folder(s) on the memory card containing the files you want to access. 3. When finished, close the computer window for the phone s disk drive. 4. Click on the Safely Remove Hardware icon located in the system tray in the lower right-hand corner of the computer s desktop. 5. Click Safely Remove USB Mass storage Device. Mac OS X 1. Double-click the virtual drive icon that appears on the desktop. 2. Double-click to open the folder(s) containing the files you want to access. 3. When finished, close the computer window for the phone s disk drive. 4. Drag and drop the virtual drive icon onto the Trash/Eject icon. Access files On memory card using device To access files on the memory card from the device, follow these steps: Music files 2. Tap Music 3. Tap the Library icon. 4. Tap the All songs (music notes) icon. Photo and video files

37 2. Tap Gallery. 3. Tap one of the following options: o Camera shots o All photos All videos o Delete files On memory card using computer To delete files on a memory card from a computer, follow these steps: 1. Connect a USB cable to the phone, then to a computer. 2. On your phone, tap Disk drive. 3. Tap Done. Your phone is now mounted as a disk drive on the computer. Note: Some applications may stop running or may become unavailable until you change the USB connection type or disconnect the phone from the computer. Proceed with the following steps based on the computer s operating system: Windows 1. In the Removable Disk pop-up window, double-click Open folder to view files using Windows Explorer. 2. Double-click to open the folder(s) containing the files you want to delete, select Delete, and select Yes. 3. When finished, close the computer window for the phone s disk drive. 4. Click on the Safely Remove Hardware icon located in the system tray in the lower right-hand corner of the computer s desktop. 5. Click Safely Remove USB Mass storage Device. Mac OS X 1. Double-click the virtual drive icon that appears on the desktop.

38 2. Double-click to open the folder(s) containing the files you want to delete, select Delete, and select Yes. 3. When finished, close the computer window for the phone s disk drive. 4. Drag and drop the virtual drive icon onto the Trash/Eject icon. Delete files On memory card using device Music files 2. Tap Music 3. Tap the Library icon. 4. Tap the All songs (music notes) icon. 5. Touch and hold the desired song file. 6. Tap Delete. 7. Tap OK. Photo and video files 2. Tap Gallery. 3. Navigate to file you want to delete. 4. Tap the Trash can icon. 5. Tap each file you want to delete. 6. Tap Delete (#). Insert / remove memory card To insert or remove the memory card, follow these steps: Insert 1. Remove the back cover using the notch located on the top edge of the phone. 2. Adjust the memory card so the gold contacts are facing down. 3. Slide the memory card into the memory card slot, as shown.

39 Remove 3. Tap SD & phone storage. 4. Tap Unmount SD card. 5. Remove the back cover using the notch located on the top edge of the phone. 6. Slide the memory card out of the memory card slot. Move files Memory card to computer To copy files from a memory card to a computer using a USB cable, follow these steps: 1. Connect a USB cable to the phone, then to a computer. 2. On your phone, tap Disk drive. 3. Tap Done. Your phone is now mounted as a disk drive on the computer. Note: Some applications may stop running or may become unavailable until you change the connection type or disconnect the phone from the computer. Proceed with the following steps based on the computer s operating system: Windows 1. In the Removable Disk pop-up window, double-click Open folder to view files using Windows Explorer.

40 2. Double-click to open the folder(s) on your memory card containing the files you want to move to the computer. 3. Copy and paste or drag and drop the files into the desired location on the computer. 4. When finished, close the computer window for the phone s disk drive. 5. Click on the Safely Remove Hardware icon located in the system tray in the lower right-hand corner of the computer s desktop. 6. Click Safely Remove USB Mass storage Device. Mac OS X 1. Double-click the virtual drive icon that appears on the desktop. 2. Double-click to open the folder(s) on your memory card containing the files you want to move to the computer. 3. Copy and paste or drag and drop the files into the desired location on the computer. 4. When finished, close the computer window for the phone s disk drive. 5. Drag and drop the virtual drive icon onto the Trash/Eject icon. Move files Memory card to device Not available This feature is not available. Move files Computer to card To copy files from a computer to a memory card using a USB cable, follow these steps: 1. Connect a USB cable to the phone, then to a computer. 2. On your phone, tap Disk drive. 3. Tap Done. Your phone is now mounted as a disk drive on the computer. Note: Some applications may stop running or may become unavailable until you change the connection type or disconnect the phone from the computer. Proceed with the following steps based on the computer s operating system: Windows 1. In the Removable Disk pop-up window, double-click Open folder to view files using Windows Explorer.

41 2. Double-click to open the folder(s) containing the files you want to move to your memory card. 3. Copy and paste or drag and drop the files into the desired location on your memory card. 4. When finished, close the computer window for the phone s disk drive. 5. Click on the Safely Remove Hardware icon located in the system tray in the lower right-hand corner of the computer s desktop. 6. Click Safely Remove USB Mass storage Device. Mac OS X 1. Double-click the virtual drive icon that appears on the desktop. 2. Double-click to open the folder(s) containing the files you want to move to your memory card. 3. Copy and paste or drag and drop the files into the desired location on your memory card. 4. When finished, close the computer window for the phone s disk drive. 5. Drag and drop the virtual drive icon onto the Trash/Eject icon. Move files Device to card Not available This feature is not available. View available memory To view the amount of free and used space on a memory card, follow these steps: 3. Tap SD & phone storage. 4. Under SD card, view Available space. USB Settings

42 Your phone can connect to a computer in one of five modes: Charge only: The phone charges but does not communicate with the computer. HTC Sync: The phone syncs contacts and calendars with computers that have HTC Sync installed. Disk drive: The computer recognizes the phone as an external disk drive. USB tethering: The phone shares its data connection with the computer over the USB cable. Internet pass-through: The phone connects to the Internet using the computer s data connection. Change USB connection type To change the USB connection type, follow these steps: 1. Connect a USB cable to the phone, then to a computer. 2. On the phone, touch and drag down the Status bar to view the Notification screen. 3. Tap the current USB connection type. 4. Tap the desired USB connection type. 5. Tap Done. Change default USB connection type To change the USB connection settings on the device, follow these steps: 3. Tap Connect to PC. 4. Tap Default connection type. 5. Select from the following options: o Charge only o HTC Sync o Disk drive o USB tethering o Internet pass-through 6. Tap Done.

43 Downloads & Apps Android Market Download and install free applications To download free games or applications, follow these steps: 2. Tap Market. 3. If prompted, add or sign into a Google account. 4. If prompted, review the Android Market Terms of Service and tap Accept. 5. Tap Apps. 6. Tap All applications. 7. Tap Top Free. 8. Locate and tap the application you want to download. 9. Tap Free. 10. If prompted, tap OK to accept permissions. Note: After installation, your application appears on the Applications screen in alphabetical order by title. Download and install paid applications To download paid games or applications, follow these steps: 2. Tap Market. 3. If prompted, add or sign into a Google account. 4. If prompted, review the Android Market Terms of Service and tap Accept. 5. Tap Apps. 6. Tap All applications. 7. Tap Top paid. 8. Locate and tap the application you want to download. 9. Tap the dollar amount. 10. If necessary, tap OK to accept permissions. 11. Follow the on-screen instructions. Note: After installation, your application appears on the Applications screen in alphabetical order by title. Uninstall application To delete or uninstall games or applications, follow these steps: 3. Tap Applications. 4. Tap Manage Applications. 5. Tap the application you want to uninstall. 6. Tap Uninstall. 7. Tap OK.

44 8. Tap OK, again. DriveSmart - Access - Not supported This feature is not supported. You may download this application from the Android Market. My Account - Access My Account allows you to access your account information from the Apps screen. To access My Account, follow these steps: 2. Tap My Account. 3. If necessary, tap OK on the What s New pop-up window. 4. View your account information. My Device - Access My Device allows you to access your device information from the Apps screen. To access My Device, follow these steps: 2. Tap My Device. 3. If necessary, tap OK on the What s New pop-up window. 4. View your device information. News - Access The News application lets you view your RSS feeds from your phone. To access News, follow these steps: 2. Tap News. Transfer - Access You may be able to move contacts, text messages, and calendar events to your phone via Bluetooth using Transfer.

45 To access Transfer, follow these steps: 2. Tap Transfer. T-Mobile Mall Download via phone To download ringtones, games, and applications from T-Mobile Mall, follow these steps: Notes: CallerTunes is listed as a choice in the T-Mobile Mall, but they cannot be downloaded. You get a message that says you can manage CallerTunes from myt-mobile.com. Family Mobile customers do not have access to myt-mobile.com. After downloading from T-Mobile Mall you will receive a message stating the charge will show up on the next bill. There is no charge and instead it was deducted from the Extras Pack. 2. Tap T-Mobile Mall 3. Select from Ringtones, Applications, and Games. 4. After you have downloaded a ringtone, app, or game you will receive a text message from T-Mobile.com and an alert will appear in the Status bar on the Home screen. 5. Tap and drag the Status bar down. 6. Tap the message. 7. Tap the link. 8. Follow the on-screen instructions.

46 Media Album Access from device - Not available This feature is not available. Send picture to Album To send a picture to the Album service, follow these steps: 2. Tap Messages. 3. Tap the Menu key. 4. Tap Compose. 5. In the To field, enter the short code If desired, tap in the text message field to enter a message. 7. Tap the Attach icon to attach a picture. 8. Tap Picture. 9. Tap one of the following options: o o Camera Frame the subject and tap the Shutter icon. Tap Done. Tap Send. Gallery Locate and tap the desired picture. Tap Send. Camera Access 2. Tap Camera. Basic camera settings Camera/Camcorder Tap the Camera/Video icon to toggle between the camera and camcorder. Flash Tap the Flash icon to toggle between On, Off, and Auto. Effects

47 To apply effects, follow these steps: 1. Tap the Effects icon. 2. Select from the following options: o No effect o Grayscale o Sepia o Negative o Posterize Aqua o Zoom To zoom in or zoom out, follow these steps: Tap and drag the slider or use the Volume up and Volume down keys to zoom in or zoom out. Advanced camera settings To change advanced camera settings, follow these steps: 2. Tap Camera. 3. Tap the Menu key. 4. Tap the settings you want change under the following categories: Self-portrait (On/Off) o o o o o o o Self-timer Off 2 seconds 10 seconds Image adjustments Sharpness Saturation Contrast Exposure White balance Auto Incandescent Fluorescent Daylight Cloudy Resolution 5 M (2592 x 1456) 3 M (2048 x 1152) 1 M (1280 x 720) Small (640 x 368) ISO Auto Review duration No review

48 o o o o o o o o 2 seconds 5 seconds No limit Widescreen Widescreen (3:2) Standard (4:3) Geo-tag photos (On/Off) Auto enhance (On/Off) Auto focus (On/Off) Face detection (On/Off) Shutter sound (On/Off) Grid (On/Off) Reset to default Pictures Access To view pictures, follow these steps: 2. Tap Gallery. Pictures Delete To delete pictures, follow these steps: 2. Tap Gallery. 3. Locate and tap the album containing the image you want to delete. 4. Tap the Trash can icon. 5. Tap the image(s) you want to delete. 6. Tap Delete (#). Pictures Take/capture To take a picture, follow these steps: 2. Tap Camera. 3. Frame the subject. 4. Tap the Shutter icon to take the photo. Video Access/play

49 To view and play videos stored on the phone or the memory card, follow these steps: 2. Tap Gallery. 3. Tap All videos. 4. Tap the video you want to play. Record To record video, follow these steps: 2. Tap Camcorder. 3. Frame the subject and tap the red Record icon to begin recording. 4. Tap the red Record icon again to stop recording. YouTube Access YouTube To access YouTube from the phone, follow these steps: 2. Tap YouTube. 3. If necessary, review the mobile terms of service and tap Accept. Search for videos To search for YouTube videos, follow these steps: 2. Tap YouTube. 3. Tap the Search icon to open the on-screen keyboard. 4. Enter your search text. 5. Tap the Search icon. View video categories To view YouTube video categories, follow these steps: 2. Tap YouTube.

50 3. Tap the Menu key. 4. Tap Browse. Upload video To upload videos, follow these steps: 2. Scroll to and tap YouTube. 3. Tap the Menu key. 4. Tap Upload. 5. Tap the video you want to upload. 6. Enter your YouTube account information or create a new account. 7. Tap Sign in. 8. Enter a title for your video and tap Done. 9. Tap Upload. Watch video To watch YouTube videos, follow these steps: 2. Tap YouTube. 3. Locate and tap the video you want to watch.

51 Messaging Add new POP3 or IMAP account To set up an account in the client, follow these steps: 2. Tap . Note: If you have already set up an account, tap the Menu key > More > New account. 3. Tap Other (POP3/IMAP). 4. Enter your address and password. 5. Tap Next. 6. If desired, change the account name and your name (your name will appear on outgoing messages). 7. Tap Finish setup. Exchange account - Automatic setup To auto setup the exchange account, follow these steps: 2. Tap . Note: If you have already set up an account, tap the Menu key > More > New account. 3. Tap Microsoft Exchange ActiveSync. 4. Enter your address and password. 5. Tap Next. 6. Follow the on-screen instructions. Exchange account - Manual setup 2. Tap . Note: If you have already set up an account, tap the Menu key > More > New account. 3. Tap Microsoft Exchange ActiveSync. 4. Enter your address and password. 5. Tap Manual setup. 6. Confirm your address, the server address, your username, and password. 7. Enter the Domain name. 8. If necessary, tap the check box to encrypt the SSL connection. 9. Tap Next. 10. Tap to modify the following settings: o o Sync Mail Contacts Calendar Update schedule

52 Push mail Every 15 minutes Manually 11. Tap Next. 12. If desired, enter a unique account name. 13. Tap Finish setup. Add new Gmail account To add a new Gmail account, follow these steps: 2. Tap Gmail. Note: If you have already added a Gmail account, tap the Menu key > Accounts > Add account. 3. If necessary, tap Google. 4. Tap Next. 5. Tap Create or Sign in. 6. Follow the on-screen instructions and enter the required information. 7. Tap Finish setup. Change settings To change the settings for an account, follow these steps: 2. Tap or Gmail. 3. If necessary, tap to open the desired account. 4. Tap the Menu key. 5. Tap More. 6. Tap Settings. 7. Change settings as desired. Delete an account To delete an account, follow these steps: 2. Tap If necessary, tap the Menu key then Accounts list and tap to open the desired account. 4. Tap the Menu key. 5. Tap More. 6. Tap Settings. 7. Tap Delete account. 8. Tap OK.

53 Gmail 2. Tap Gmail. 3. If necessary, tap the Menu key and then tap Accounts. 4. Tap the Menu key. 5. Tap Account settings. 6. Tap the account you want to delete. 7. Tap Remove account. 8. Tap Remove. Switch between accounts To switch accounts, follow these steps: 2. Tap the account you want. 3. Tap the Menu key. 4. Tap Accounts. 5. Tap the account you want to view. Alerts - To set up notifications in , follow these steps: 2. Tap Mail. 3. If necessary, tap the Menu key, then Accounts list and tap to open the desired account. 4. Tap the Menu key. 5. Tap More. 6. Tap Settings. 7. Tap Notification Settings. 8. Tap to modify the following alert settings: o notifications o Notification sound Notification vibrate o Alerts - Gmail To set up notifications in Gmail, follow these steps: 2. Tap Gmail. 3. If necessary, tap the Menu key then Accounts and tap to open the desired account. 4. Tap the Menu key. 5. Tap More. 6. Tap Settings. 7. Tap to modify the following Gmail settings: o notifications

54 o o o Select ringtone Vibrate Notify once Add Attachment - To attach files to messages, follow these steps: 2. Tap If necessary, tap the Menu key then Accounts list and tap to open the desired account. 4. Tap Compose mail. 5. Tap the Menu key. 6. Tap Attach. 7. Select from the following options: o Picture o Video o Audio o App recommendation o Location o Document o Contact (vcard) o Appointment(vCalendar) o File 8. Locate and select the file you want to attach. Add Attachment - Gmail To attach files to messages, follow these steps: 2. Tap Gmail. 3. If necessary, tap the Menu key then Accounts and tap to open the desired account. 4. Tap the Menu key. 5. Tap Compose. 6. Tap the Menu key. 7. Tap Attach. 8. Locate and select the file you want to attach. message - Delete To delete messages, follow these steps: 2. Tap Mail or Gmail. 3. If necessary, open the account you want to use. 4. Tap the Checkmark next to the message(s) you want to delete. 5. Tap Delete.

55 message - Forward 2. Tap Mail. 3. If necessary, tap the Menu key, then Accounts list and tap to open the desired account. 4. Tap to open the message you want to forward. 5. Tap the Menu key. 6. Tap Forward. 7. Enter the recipient s name or address in the To field. 8. If desired, enter a subject and message. 9. Tap Send. Gmail 2. Tap Gmail. 3. If necessary, tap the Menu key, then Accounts and tap to open the desired account. 4. Tap to open the message you want to forward. 5. Tap the Expand arrow. 6. Tap Forward. 7. Enter the recipient s name or address in the To field. 8. If desired, enter a subject and message. 9. Tap the Send icon. message - Read 2. Tap Mail. 3. If necessary, tap the Menu key, then Accounts list and tap to open the desired account. 4. Tap to open the message you want to read. Gmail 2. Tap Gmail. 3. If necessary, tap the Menu key, then Accounts and tap to open the desired account. 4. Tap to open the message you want to read. message - Reply To reply to messages, follow these steps: 2. Tap Mail. 3. If necessary, tap the Menu key, then Accounts list and tap to open the desired account.

56 4. Tap to open the message to which you want to reply. 5. Tap Reply or Reply all. 6. Enter your message. 7. Tap Send. Gmail 2. Tap Gmail. 3. If necessary, tap the Menu key, then Accounts and tap to open the desired account. 4. Tap to open the message to which you want to reply. 5. Tap the Reply icon. 6. Enter your message. 7. Tap the Send icon. message - Send 2. Tap Mail. 3. If necessary, tap the Menu key, then Accounts list and tap to open the desired account. 4. Tap Compose mail. 5. Tap the To field to enter the recipient s name or address. 6. Tap the Subject field to enter a subject. 7. Tap the Message field and enter your message. 8. Tap Send. Gmail 2. Tap Gmail. 3. If necessary, tap the Menu key then Accounts and tap to open the desired account. 4. Tap the Menu key. 5. Tap Compose. 6. Tap the To field to enter the recipient s name or address. 7. Tap the Subject field to enter a subject. 8. Tap the Compose Mail field and enter your message. 9. Tap the Send icon. Folders - Access To switch between folders within an account, follow these steps: 2. Tap Mail. 3. If necessary, tap the Menu key, then Accounts list and tap to open the desired account. 4. Tap the Menu key. 5. Tap Folders. 6. Tap the folder you want to view. Gmail

57 2. Tap Gmail. 3. If necessary, tap the Menu key then Accounts and tap to open the desired account. 4. Tap the Menu key. 5. Tap Go to labels. 6. Tap the folder you want to view. Inbox - Refresh To refresh the inbox and download new messages, follow these steps: 2. Tap Mail. 3. If necessary, tap the Menu key, then Accounts list and tap to open the desired account. 4. Tap the Menu key. 5. Tap Refresh. Gmail 2. Tap Gmail. 3. If necessary, tap the Menu key then Accounts and tap to open the desired account. 4. Tap the Menu key. 5. Tap Refresh. Instant Messaging Add contact To add a Google Talk contact, follow these steps: 2. Tap Talk. 3. Tap the Menu key. 4. Tap Add friend. 5. Enter the address of the person to whom you want to send a chat invitation. 6. Tap Send invitation. Block contact To block instant messages (IM) in Google Talk, follow these steps: 2. Tap Talk.

58 3. Tap and hold the contact you want to block. 4. Tap Block friend. Unblock contact To unblock a blocked contact, follow these steps: 2. Tap Talk. 3. Tap the Menu key. 4. Tap More. 5. Tap Blocked. 6. Tap the friend you want to unblock. 7. Tap OK. Delete contact To delete a contact for Google Talk, follow these steps: 2. Tap Talk. 3. Touch and hold the contact you want to delete. 4. Tap Remove friend. 5. Tap OK. Log in/out To log in to Google Talk, follow these steps: Log in 2. Tap Talk. Log out 2. Tap Talk. 3. Tap the Menu key. 4. Tap Sign out. Send message to contact

59 To send instant messages (IM) to a contact for Google Talk, follow these steps: 2. Tap Talk. 3. Tap the contact to whom you want to send a message. 4. Enter your message. 5. Tap Send. Send message to unlisted contact - Not available This feature is not available. Set away status To set away status for Google Talk, follow these steps: 2. Tap Talk. 3. Tap your name. 4. Tap the Arrow icon on the drop-down box. 5. Select from the following options: o Available o Busy o Invisible 6. Enter a status message if desired. 7. If necessary, tap the Back key to close the on-screen keyboard. 8. Tap Done. Windows Live Messenger - Not supported Windows Live Messenger is available through the Android Market. Yahoo Messenger - Not supported Yahoo Messenger is available through the Android Market. MMS (picture / video message) Delete message

60 To delete picture messages (MMS), follow these steps: 2. Tap Messages. 3. Tap the thread containing the message(s) you want to delete. 4. Tap the Menu key. 5. Tap More. 6. Tap Delete. 7. Select from the following options: o Delete thread 1. Tap OK. o Delete by selection 1. Tap the check box next to the messages you want to delete. 2. Tap Delete (#). Read messages New messages Note: When you receive a new MMS message, a notification will appear on the Status bar and on the Messages icon. 1. Tap and drag the Status bar down to view the Notifications screen. 2. Tap the MMS message you want to read. OR 2. Tap Messages. 3. Tap the MMS message you want to read. Old messages 2. Tap Messages. 3. Tap the thread that contains the MMS message you want to read. Send picture To send saved pictures as picture messages (MMS), follow these steps: 2. Tap Messages. 3. Tap Compose message. 4. Enter the recipient s name or address. 5. Tap the Paper clip icon. 6. Tap Picture. 7. Select from the following options: o Camera 1. Frame the subject and tap the Shutter icon. 2. Tap Done. o Gallery 1. Tap the album containing the picture you want to send. 2. Tap the picture you want to send.

61 3. Tap Add text to add a message, if desired. 4. Tap Send. Send video To send videos as video messages (MMS), follow these steps: 2. Tap Messages. 3. Tap Compose message. 4. Enter the recipient s name or address. 5. Tap the Paper clip icon. 6. Tap Video. 7. Select from the following options: o Camcorder 1. Frame the subject and tap the red Record icon. 2. When finished, tap the red Record icon again. 3. Tap Done. o Videos 1. Tap the album containing the video you want to send. 2. Tap the video you want to send. 3. Tap Add text to add a message, if desired. 4. Tap Send. Voice Notes - Delete To delete Voice Notes, follow these steps: Note: The USB connection type must be set to Disk drive if you want to access files on your memory card using a computer. See Change the USB connection type. 1. Connect a USB cable to the phone, then to a computer. 2. On your phone, tap Disk drive. 3. Tap Done. Your phone is now mounted as a disk drive on the computer. Note: Some applications may stop running or may become unavailable until you change the USB connection type or disconnect the phone from the computer. Proceed with the following steps depending on the computer s operating system: Windows 1. In the Removable Disk pop-up window, double-click Open folder to view files using Windows Explorer. 2. Double-click to open the folder on your memory card containing the voice note(s) you want to delete Example: My Documents > My Recordings. 3. Right-click the file you want to delete, select Delete, and select Yes. 4. When finished, close the computer window for the phone s disk drive. 5. Click on the Safely Remove Hardware icon located in the system tray in the lower right-hand corner of the computer s desktop. 6. Click Safely Remove USB Mass storage Device. Mac OS X 1. Double-click the virtual drive icon that appears on the desktop.

62 2. Double-click to open the folder(s) on your memory card containing the files you want to move to the computer. 3. Copy and paste or drag and drop the files into the desired location on the computer. 4. When finished, close the computer window for the phone s disk drive. 5. Drag and drop the virtual drive icon onto the Trash/Eject icon. Voice Notes - Record/save Voice Notes are audio clips you can send as multimedia messages (MMS). They allow you to send a voice message without calling. To record Voice Notes, follow these steps: 2. Tap Messages. 3. Tap Compose message. 4. Tap the Paper clip icon. 5. Tap Audio. 6. Tap Voice Recorder. 7. Tap the red Record icon. 8. Tap the white Stop icon when finished. 9. Rename the audio file, if desired. 10. Tap Save. Voice Notes - Send Voice Notes are audio clips you can send as multimedia messages (MMS). They allow you to send a voice message without calling. To send Voice Notes, follow these steps: 2. Tap Messages. 3. Tap Compose message. 4. Tap the Paper clip icon. 5. Tap Audio. 6. Select from the following options: o Voice Recorder. 1. Tap the red Record icon and record your message. 2. Tap the white Stop icon when finished. 3. Rename the audio file, if desired. 4. Tap Save. o Music & sounds 1. Scroll to and tap the audio recording you want to send. 2. Tap OK. 3. Tap the Add text field and type a message, if desired. 4. Tap Send. SMS (text messaging) View service center number

63 To view the text messaging (SMS) service center number, follow these steps: 2. Tap Messages. 3. Tap the Menu key. 4. Tap Settings. 5. Tap Text messages(sms). 6. View the service center number. Delete message To delete text messages (SMS), follow these steps: 2. Tap Messages. 3. Tap the thread containing the message(s) you want to delete. 4. Tap the Menu key. 5. Tap More. 6. Tap Delete. 7. Select from the following options: o Delete thread Tap OK. o Delete by selection Tap the check box next to the message you want to delete. Tap Delete (#). Read message To read text messages (SMS), follow these steps: New messages Note: When you receive a new SMS message, a notification will appear on your Status bar and on the Messages icon. 1. Touch and drag down the Status bar to view the Notifications screen. 2. Tap the SMS message you want to read. OR 1. Tap Messages. 2. Tap the SMS message you want to read. Old messages 1. From any Home screen, tap Messages.

64 2. Tap the thread that contains the SMS message you want to read. Send message To write and send text messages (SMS), follow these steps: 2. Tap Messages. 3. Tap Compose message. 4. Tap To: to enter the recipient s name or address. 5. Tap Add text to enter the text of your message. 6. Tap Send. Social Networking Friend Stream Friend Stream lets you view social network status updates, look through new photo uploads, and update your status simultaneously on multiple social networking accounts. To add the Friend Stream widget to your Home screen, follow these steps: 1. Touch and hold an empty spot on any Home screen that has enough available space to accommodate a large widget. 2. Tap Widget. 3. Tap Friend Stream. 4. Scroll to the widget you want to use and tap Select. 5. If necessary, follow the on-screen instructions to sign into a social network or to add contacts. Add accounts To add social networking accounts to widgets, follow these steps: 3. Tap Accounts & sync. 4. Tap Add account. 5. Tap to select from the following options: o Exchange ActiveSync o Facebook for HTC Sense o Flickr o Google o HTC Sense o Mail o Twitter for HTC Sense 6. Follow the on-screen instructions.

65 Delete accounts To delete social networking accounts from widgets, follow these steps: 3. Tap Accounts & sync. 4. Tap the account you want to delete. 5. Tap Remove account. 6. Tap Remove. Update your status To update your status on widgets, follow these steps: 1. Tap the What s happening?, What s on your mind?, or What are you doing? field. 2. Enter your status update. 3. Tap Post. View accounts To view social networking accounts, follow these steps: 3. Tap Accounts &sync. 4. View accounts listed under Manage accounts. Facebook - Alerts To check Facebook alerts on Friend Stream, follow these steps: 2. Tap Friend Stream. 3. If necessary, scroll to and tap the Notifications icon. Facebook - Comments To view Facebook page comments on Friend Stream, follow these steps:

66 2. Tap Friend Stream. 3. If necessary, scroll to and tap the All updates icon. Facebook - Search Friends To search your Facebook friends on Friend Stream, follow these steps: 2. Tap Friend Stream. 3. Tap the Menu key. 4. Tap Friends. 5. Tap Facebook. 6. Scroll to the person you are looking for or enter their name in the Search People field. Facebook - Inbox - Not available This feature is not available. You may download an application from the Android Market to access this service. Facebook - Log in/out To log in to Facebook on Friend Stream, follow these steps: 2. Tap Friend Stream. 3. Tap the Menu key. 4. Tap Settings. 5. Tap Accounts &sync. 6. Tap Facebook. 7. Enter your address and Facebook password. 8. Tap Sign in. To log out of Facebook on Friend Stream, follow these steps: 2. Tap Friend Stream. 3. Tap the Menu key. 4. Tap Settings. 5. Tap Accounts & sync. 6. Tap Facebook. 7. Tap Remove account. 8. Tap Remove. Facebook - View To view your friends on Facebook, follow these steps:

67 2. Tap Friend Stream. 3. Tap the Menu key. 4. Tap Friends. 5. Tap Facebook. MySpace - Not available This feature is not available. You may download an application from the Android Market to access this service. Twitter - Access Twitter is a real-time, micro-blogging social network. To access Twitter, follow these steps: 1. Touch and hold an empty spot on any Home screen. 2. Tap Widget. 3. Scroll to and tap Twitter for HTC Sense. 4. Scroll to the widget you want to use. 5. Tap Select. 6. Enter your Username or and Password. 7. Tap Sign in. Twitter - Follow/stop following To start or stop following users on Twitter, follow these steps: Follow This feature is not available on this phone. Unfollow 1. Tap the Arrow icon, located in the upper right corner of the widget. 2. Touch and hold a post by the tweeter you want to unfollow. 3. Tap Show profile. 4. Tap the Menu key. 5. Tap Unfollow. Twitter - Log in/out

68 To log into or out of Twitter using the widget, follow these steps: Log in 1. Tap the Arrow icon, located in the upper right corner of the widget. 2. Enter your Username or address and Password. 3. Tap Sign in. Log out 1. Tap the Arrow icon, located in the upper right corner of the widget. 2. Tap the Menu key. 3. Tap More. 4. Tap Settings. 5. Tap Account settings. 6. Tap Sign out. 7. Tap Yes. Twitter - Delete Tweet message To delete a Tweet message, follow these steps: 1. Tap the Arrow icon, located in the upper right corner of the widget. 2. Tap and hold the Tweet you want to delete. 3. Tap Delete. Twitter - Leave Tweet message To update a Twitter alert by leaving a Tweet message, follow these steps: 1. Tap the Arrow icon, located in the upper right corner of the widget. 2. Tap the What s happening? field. 3. Enter your message. 4. Tap Post. Twitter - View your profile To view your profile, follow these steps: 1. Tap the Arrow icon, located in the upper right corner of the widget. 2. Tap the Menu key. 3. Tap My profile. Twitter - View friend's profile

69 To view a friend s profile, follow these steps: 1. Tap the Arrow icon, located in the upper right corner of the widget. 2. Tap and hold a post by the user whose you want to view. 3. Tap Show profile. Text Entry Tutorial To access the text entry tutorial, follow these steps: 3. Tap Language & keyboard. 4. Tap Touch Input. 5. Tap Tutorial. Text entry modes You can enter different types of text into text entry fields by tapping or by Swyping. To switch between text entry modes to enter letters or numbers and symbols, follow these steps: 1. Tap a text entry field, 2. On the on-screen keyboard, tap the Symbol (=@#) key or the ABC123 key. Keyboard type To change the keyboard type, follow these steps: 3. Tap Language & keyboard. 4. Tap Touch Input. 5. Tap Keyboard types. 6. Select from the following options: o Standard o Phone Compact o Copy, cut, and paste

70 To cut, copy, or paste text in a text field or message, follow these steps: 1. Touch and hold any part of the text you want to copy or cut. 2. Touch and drag the markers to select more or less text, if desired. 3. Tap Copy or Cut. 4. Touch and hold the field where you want to paste the text. 5. Tap Paste. Delete text To delete or erase text from a text field or message, follow these steps: From any text entry field, tap the Delete icon on the keyboard. OR 1. Tap and hold any part of the text you want to delete. 2. Tap Select word or Select all. 3. Tap Cut. Enter symbols and numbers To insert punctuation, numbers, and symbols while entering text on the device, follow these steps: 1. Tap a text entry field. 2. Tap the Symbol (=@#) key. 3. Tap to enter the desired number or symbol. If you don t see the symbol you are looking for, tap the ½ key. 4. Tap the ABC123 key to return to text entry mode. 5. On the on-screen keyboard, tap the Symbol (=@#) key or the ABC123 key. On-screen keyboard settings To adjust the on-screen keyboard settings, follow these steps: 3. Tap Language & keyboard. 4. Tap Touch Input. 5. Tap to change the following settings as desired: o Keyboard types o International keyboard o Bilingual prediction o Text input Chinese text input o

71 o Personal dictionary Text to Speech Settings To change the text-to-speech settings, follow these steps: 3. Tap Voice input & output. 4. Tap Text-to-speech settings. 5. Tap to modify the following settings as desired: o Default Engine o Speech rate Language o Set up The text-to-speech feature allows applications to speak strings of text. To set up voice data for speech synthesis, follow these steps: Note: If your phone is connected to a computer via USB cable, ensure the USB connection is not set to Disk Drive. 3. Tap Voice input & output. 4. Tap Text-to-speech settings. 5. Tap Install voice data. 6. If necessary, review the Android Market Terms of Service and tap Accept. 7. Tap Speech Synthesis Data Installer. 8. Tap FREE to install. 9. If necessary, tap OK to accept permissions.

72 Phone Book Groups Add contact to a group To add contacts to a caller group, follow these steps: 2. Tap Contacts. 3. Tap the Groups icon. 4. Tap the group to which you want to add a contact. 5. Tap Add contact to group. 6. Tap the contact(s) you want to add. 7. Tap Save (#). Create a group To create caller groups, follow these steps: 2. Tap Contacts. 3. Tap the Groups icon. 4. Tap Add group. 5. Enter a name for your new group. 6. Tap Save. Picture ID - Set to group To assign an image to a caller group, follow these steps: 2. Tap Contacts. 3. Tap the Groups icon. 4. Tap the group to which you want to assign a Picture ID. 5. Tap the Menu key. 6. Tap Edit group. 7. Tap the Picture icon, located in the upper left corner. 8. Select from the following options: o Gallery 1. Tap the album containing the picture you want to use. 2. Tap the picture you want to use. 3. If desired, touch and slide the box to adjust the image area. 4. Tap Save. o Camera 1. Frame the subject and tap the Shutter icon.

73 2. Tap Done. 3. Tap Save. Ringer ID - Set to group - Not available This feature is not available. Phone book Access To view all the phone book contacts, follow these steps: 2. Tap Contacts. Add contact to phone book To add a new phone book entry to the internal memory, follow these steps: 2. Tap Contacts. 3. Tap Add contact. 4. Enter the contact s information. 5. Tap Save. Add contact to SIM To add a contact to your SIM card, follow these steps: 2. Tap Contacts. 3. Tap Add contact. 4. Tap the Down Arrow icon under Contact type and select SIM from the pop-up box. 5. Tap OK. 6. Enter the contact's name and phone number and tap Save. Assign speed dial to contact To assign a contact to speed dial, follow these steps: 1. From any Home screen, tap Phone. 2. Tap the Menu key.

74 3. Tap Speed dial. 4. Tap Add new. 5. Locate and tap the contact you want to assign to a speed dial number. 6. Tap the Down Arrow under Number to select the specific phone number you want to assign. 7. Tap the Down Arrow under Location to assign a speed dial number. 8. Tap Save. Copy contact - Device to SIM To copy contacts from the device memory to the SIM card, follow these steps: 2. Tap Contacts. 3. Tap the contact you want to copy to your SIM card. 4. Tap the Menu key. 5. Tap Save to SIM. 6. Tap OK. Copy contacts - SIM to device To copy contacts from the SIM card memory to the device memory, follow these steps: 2. Tap Contacts. 3. Tap the Menu key. 4. Tap Import/Export. 5. Tap Import from SIM card. 6. Tap to select the account to which you want to copy contacts. 7. Tap the check box next to the contact(s) you want to copy. 8. Tap Save (#). Copy contacts - SD card to device To copy contacts from the SD card to the device memory, follow these steps: 2. Tap Contacts. 3. Tap the Menu key. 4. Tap Import /Export. 5. Tap Import from SD card. 6. Tap the account you want to create the contacts under (e.g. Phone). 7. Tap OK. Copy contacts - Device to SD card To copy contacts from the device memory to the SD card, follow these steps:

75 2. Tap Contacts. 3. Tap the Menu key. 4. Tap Import /Export. 5. Tap Export to SD card. 6. Tap the account you want to add contact(s) to (e.g. SIM or Phone). 7. Tap OK. Delete contacts To delete contacts, follow these steps: 2. Tap Contacts. 3. Tap the Menu key. 4. Tap Delete. 5. Tap to select all contacts to delete. 6. Tap Delete. 7. Tap OK.

76 Settings Backlight Brightness To manually adjust the screen brightness, follow these steps: 3. Tap Display. 4. Tap Brightness. 5. If necessary, tap the Automatic brightness check box. 6. Touch and drag the Slider to manually adjust screen brightness. 7. Tap OK. Duration To increase or decrease the amount of time before the backlight dims, follow these steps: 3. Tap Display. 4. Tap Screen timeout. 5. Tap to select the desired amount of time. Device Info Help To access the help documents on your device, follow these steps: 2. Tap My Device. 3. If necessary, tap OK. 4. Tap Support. IMEI To find the IMEI on your device, follow these steps:

77 3. Tap About phone. 4. Tap Phone identity. 5. View IMEI. Software version To find the software version on your device, follow these steps: 3. Tap About phone. 4. Tap Software information. Note: For software versions, see: Device Login Create and log into new Google account To create and log into a new Google account, follow these steps: 3. Tap Accounts &sync. 4. Tap Add account. 5. Tap Google. 6. Tap Next. 7. Tap Create. 8. Follow the on-screen instructions. Log in/out of existing Google account To log into existing Google account, follow these steps: 3. Tap Accounts & sync. 4. Tap Add account. 5. Tap Google. 6. Tap Next. 7. Tap Sing in. 8. Follow the on-screen instructions. To log out of existing Google account, follow these steps: 3. Tap Accounts & sync. 4. Tap the account you want to log out of.

78 5. Tap Remove account. 6. Tap Remove. Network Turn on/off Flight mode Flight mode turns off your phone s wireless radio. While in Flight mode, you can run previously installed applications but you cannot make or receive phone calls or access the web. To turn on/off Flight mode, follow these steps: 1. Press and hold the Power key. 2. Tap Flight mode. Note: When Flight mode is on, you will see an airplane icon on the status bar. Turn on/off browser message (WAP Push) WAP push messages (browser messages) allow you to download ringtones, wallpapers, and other content from the web. WAP Push messages are supported but cannot be turned on or off. Change band To change the network band, follow these steps: 3. Tap Wireless & networks. 4. Scroll to and tap Mobile networks. 5. Tap Network Mode. 6. Select from the following options: o WCDMA only to use a 3G connection only. o GSM only to use a2g connection only. GSM / WCDMA auto to use a 4G connection when available. o Turn on/off data roaming To turn on/off data roaming, follow these steps: 3. Tap Wireless & networks.

79 4. Tap Mobile networks. 5. Tap the Data roaming check box. Manual network selection To manually select the wireless network, follow these steps: 3. Tap Wireless & networks. 4. Tap Mobile networks. 5. Tap Network operators. 6. Tap Search networks. 7. Tap the network you want to use. Note: The phone detects and registers on wireless networks inside Family Mobile's calling area, but roaming networks are usually restricted to Family Mobile SIM cards. You can manually select a network only in areas where T-Mobile does not own GSM spectrum. Reset Back up files Before performing a reset or master clear, back up any files, folders, or other content you may want to save. Note: Here is a list of files and folders you may want to back up before performing a reset. This is not a complete list and some items listed here may not appear on your phone. Be sure to locate and back up any content you want to save. DCIM (photos and videos) Download Images Music My Documents Photos Sounds Videos Audio recordings (filenames ending in.3gpp) Audio greetings (filenames ending in.amr) To back up files by moving them from the device or memory card to a computer, follow these steps: Note: The USB connection type must be set to Disk drive if you want to access files on your memory card using a computer. 1. Connect a USB cable to the phone, then to a computer. 2. On your phone, tap Disk drive. 3. Tap Done. Note: Some applications may stop running or may become unavailable until you change the connection type or disconnect the phone from the computer. 4. Your phone is now mounted as a disk drive on the computer.

80 Proceed with the following steps depending on the computer s operating system: Windows 1. In the Removable Disk pop-up window, double-click Open folder to view files using Windows Explorer. 2. Double-click to open the folder(s) containing the files you want to back up to the computer. 3. Copy and paste or drag and drop the files into the desired location on the computer. 4. When finished, close the computer window for the phone s disk drive. 5. Click on the Safely Remove Hardware icon located in the system tray in the lower right-hand corner of the computer s desktop. 6. Click Safely Remove USB Mass Storage Device. Mac OS X 1. Double-click the virtual drive icon that appears on the desktop. 2. Double-click to open the folder(s) containing the files you want to back up to the computer. 3. Copy and paste or drag and drop the files into the desired location on the computer. 4. When finished, on the computer, close the window for the phone s disk drive. 5. Drag and drop the virtual drive icon onto the Trash/Eject icon. Clear system memory Hard resets delete all your information, you can clear the system cache to restore most factory settings without losing everything. Unlike a master reset, clearing the system memory does NOT erase: Gmail Apps Text messages Call logs Contacts To clear the system cache to reset the phones, follow these steps: 1. Save any open files. 2. If the phone is plugged into the charger or USB cable, unplug it. 3. Remove the battery.

81 o Important: Removing the battery is required. Turning off the phone with the Power key does not work, because of the Fast Boot feature. 4. Re-insert the battery. 5. Press and hold the Volume Down key. 6. While holding the Volume Down key, press the Power key. Do not release the volume key. 7. Release the Volume Down key when the three Android images appear on the bottom of the screen. The following options display: o FASTBOOT o RECOVERY o FACTORY RESET o SIMLOCK o IMAGE CRC o Note: If you are stuck on a screen that says 'HBOOT' and 'FASTBOOT' without any other options to choose from, it means you have pressed the Back button. To get to the regular options, press either the Power key on HBOOT or the Back button. 8. Press the Volume Down key once to select RECOVERY. 9. Press the Power key. 10. Wait as the device displays the boot up screen, then shows a picture of a phone with a red triangle.

82 11. On the red triangle screen, hold the Up Volume key and press the Power key at the same time. A blue menu displays: o Reboot system now o Apply sdcard:update.zip o Wipe data/factory reset Wipe cache partition o 12. Press the Down Volume key three times to scroll to Wipe cache partition. 13. Press the Power key to initiate the wipe. 14. Wait until the phone displays 'Cache wipe complete.' 15. Press the Power key to select Reboot system now. Note: If the phone hangs on a black screen for several minutes or more while turned on, remove the battery, re-insert it, and turn on the phone. Note: If this troubleshooting does not resolve your issue, the next step is to attempt a master reset or master reset using hardware keys.

83 Master reset A master reset restores the original factory settings and may erase all user accounts, downloaded content, including ringtones, images, programs, and contacts stored in the internal memory. It does not erase data stored on the SIM card or memory card (if available). To perform a master reset, follow these steps. 1. Back up all necessary data and synchronize files. See Back up files above. 2. From any Home screen, tap the Menu key. 3. Tap Settings. 4. Tap Privacy. Important: Turning off Back up my settings and Automatic restore may prevent issues from reoccurring after performing the master reset. 5. Tap the Automatic restore check box to clear (turn off) automatic restore. 6. Tap the Backup my settings check box to clear (turn off) automatic backup. 7. Tap the Back key. 8. Tap SD & phone storage. 9. Scroll to and tap Factory data reset. 10. Tap Reset phone. 11. Tap Erase everything. Master clear A master clear restores the original factory settings, erases all user data stored in the phone s internal memory AND formats the memory card, which erases contacts, messages, music, picture and video files, and downloaded content. To perform a master clear, follow these steps: 1. Back up all necessary data and synchronize files. See Back up data above.. 2. From any Home screen, tap the Menu key. 3. Tap Settings. 4. Tap Privacy. Important: Turning off Back up my settings and Automatic restore may prevent issues from reoccurring after performing the master reset. 5. If desired, tap the Automatic restore check box to turn off automatic restore. 6. If desired, tap the Backup my settings check box to turn off automatic backup. 7. Tap the Back key. 8. Tap SD & phone storage. 9. Scroll to and tap Factory data reset. 10. Tap the Erase SD card check box. 11. Tap Reset phone. 12. Tap Erase everything. Master reset using hardware buttons Note: A hard reset restores the original factory settings and erases content, including downloaded ringtones, images, programs, and contacts stored in the internal memory. This feature allows for resetting of sound profiles, display settings, and phone or memory card settings. However, if you want to try resetting some factory settings

84 without losing any data, then before a master reset. Before performing a master reset using hardware buttons, first attempt: Soft reset Clear system cache Master reset using the menu To perform a hard reset using the hardware keys, follow these steps: 1. Back up all necessary data and synchronize files. See Back up data above. 2. If the phone is plugged into the charger or USB cable, unplug it. 3. Remove the battery. Important: Removing the battery is required. Turning off the phone with the Power key does not work, because of the Fast Boot feature. 4. Re-insert the battery. 5. Press and hold both the Volume Down key and the Power key. Hold the keys for at least 3-5 seconds, and continue to step 6 without releasing them. 6. When the three Android images appear on the bottom of the screen, release the Power key first, and then release the Volume Down key. The following options display: o FASTBOOT o RECOVERY o CLEAR STORAGE o SIMLOCK Note: If you are stuck on a screen that says 'HBOOT' and 'FASTBOOT' without any other options to choose from, it means you have pressed the Back button. To get to the regular options, press either the Power key on HBOOT or the Back button. 7. Press the Volume Down key twice to select CLEAR STORAGE. 8. Press the Power key to initiate the master reset. 9. Press the Volume Up key to confirm Delete all user data. 10. Wait as the device clears the user data then restarts. Soft reset A soft reset clears and shuts down all active programs. This can help when the device is running slower than normal or not performing properly. To perform a soft reset, follow these steps: 1. Save any open files. 2. Press and hold the Power key. 3. Tap Power off. 4. After the device has powered down, press and hold the Power key to restart. Security Change SIM PIN code To change the default SIM PIN code, follow these steps: Note: You can only change the SIM PIN code when the SIM card is locked.

85 3. Tap Location and Security. 4. Tap Set up SIM card lock. 5. If necessary, tap Lock SIM card and enter the current SIM PIN then tap OK. Note: The default SIM PIN is Tap Change SIM PIN. 7. Enter the old SIM PIN. 8. Tap OK. 9. Enter the new SIM PIN. 10. Tap OK. 11. Enter the new SIM PIN again. 12. Tap OK. Change - Security code - Not available This feature is not available. Lock - Application lock - Not available This feature is not available. Lock - Keypad lock - Not available This feature is not available. Screen lock - Enable To enable screen lock, follow these steps: 3. Tap Security. 4. Tap Set up screen lock. 5. Select from the following options: o None o Pattern o PIN o Password 6. Follow the on-screen instructions. Screen lock - Disable To disable screen lock, follow these steps: 3. Tap Security. 4. Tap Change screen lock. 5. Enter your current screen lock. 6. If necessary, tap Continue.

86 7. Tap None. Lock SIM card The SIM PIN code is used to protect the SIM from being used in other devices. When you enable the SIM PIN lock, the device prompts you to enter the code after turning it on. To lock/unlock the SIM card, follow these steps: 3. Tap Security. 4. Tap Set up SIM card lock. 5. Tap Lock SIM card. to select (turn on) or clear (turn off) the check box. 6. Enter the current SIM PIN. Note: The default SIM PIN is Tap OK. Unblock - PIN (PUK Code) Related errors: 'PIN code blocked. Enter PUK code:' 'Enter PUK code' If you enter your PIN code incorrectly several times in a row, your phone will lock and you will not be able to use it again until you unlock it with a PIN Unlocking Key (PUK) code from Family Mobile. Important: Entering the wrong PUK code can permanently damage your SIM card. 1. Contact Family Mobile Customer Care to request a PUK code. 2. On the phone, open the dial pad. To do this, you may have to tap Emergency Call. 3. Enter the following character string, slowly, pausing between each entry: **05*[PUK]*[New PIN]*[New PIN again]# Note: If you do not pause between the symbols you enter, it will change the entry. This makes the PUK fail. OR 1. Contact Family Mobile Customer Care to request a PUK code. 2. On your cell phone, open the dial pad. To do this, you may have to tap Emergency Call. 3. Enter the PUK code. 4. Tap OK. 5. Enter your new PIN. 6. If necessary, tap OK. 7. Re-enter your new PIN. 8. Tap OK. Unblock - SIM (SIM Subsidy unlock)

87 Related errors: 'Enter Special Code' 'Please Wait to Enter Special Code' The SIM subsidy unlock code allows you to use a SIM card from another wireless carrier in your phone. To enter the SIM subsidy. Important: Stop immediately if you receive an error message while performing these steps. The phone will lock permanently if you enter the incorrect SIM subsidy code multiple times. 1. From any Home screen, tap the Phone icon. 2. Obtain your IMEI by entering the following character string:*#06#. 3. Contact Family Mobile Customer Care and request a SIM subsidy unlock code. Note: You will be asked to provide your IMEI. 4. Turn off your phone and insert a non-family Mobile SIM card. 5. Turn on your phone. You will see a screen where you can enter the unblock code. 6. Enter the unblock code. 7. If necessary, tap OK. If the process is NOT successful, check that the IMEI you provided to Family Mobile is correct before proceeding. Time and Date Alarm clock - Set To set the alarm clock, follow these steps: 2. Tap Clock. 3. Tap the Alarms icon. 4. Tap Add alarm. 5. Touch and scroll to the desired alarm time. 6. If desired, enter an alarm description. 7. Change the alarm settings as desired. 8. Tap Done. Auto-update (NITZ) Automatic update of time and date (NITZ) checks for the correct time while the device is turned on. Note: When you enter a different time zone and turn on your phone, it automatically updates to reflect the new time. This feature is network-dependent and may not be available in all areas. To turn on NITZ, follow these steps: 3. Tap Date & time.

88 4. Tap the Automatic check box to enable or disable auto update. Date set To set the date, follow these steps: 3. Scroll to and tap Date & time. 4. If necessary, tap Automatic to disable auto update. 5. Tap Set date. 6. Touch and scroll to the desired date. 7. Tap OK. Time set To set the time, follow these steps: 3. Scroll to and tap Date & time. 4. If necessary, tap Automatic to disable auto update. 5. Tap Set time. 6. Touch and scroll to the desired time. 7. Tap OK.