To access the QA Lead area of the site, click on the QA module link on the home page. Click here to access the QA module

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1 QA Lead Guide To access the QA Lead area of the site, click on the QA module link on the home page. Click here to access the QA module Managing Users As a QA lead you are responsible for registering new users. To add a new user select Operators List from the top menu, you will be taken to a page where you can add new users and perform administrative tasks on existing users. To Add a new user click on the add button. In order to manage you users click on the operator list option To add a new user click on the Add button

2 To add a new user you must complete all the fields on the form and then click the submit button. When you register a new user they will be sent an containing a link which they can either click on or copy and paste into their browser. This link will take the user to a page where they can complete their registration, below is a screen shot of the page that the user will see after following the link in the .

3 Until the user has done this they will appear under the Awaiting Confirmation heading. A user will not be able to participate in the QA module until they have completed their registration. These are all your users who have still to complete their registration If a user you have registered does not complete their registration you have the option to resend the registration . To do this select the user from the list, this will open the edit user page where you have the options to resend the , update the user s details or delete the user. You will also see a link on this page; this is the direct link that is included in the registration . If for any reason the user has not received their you can give this link to them so that they continue with the process. Please note that this link in unique to each user. Unique registration link for a user

4 Once a user has completed their registration they appear under the QA Operators heading.

5 Test Results and Action Plans Your users will have to take the QA module tests twice a year (May and November). A period of one month is allowed for a user to take the test. The user does not have to complete all the questions in one sitting, however once a question has been started they will only have a 10 minute window in which to complete it, after which the question will be locked. Once a user has taken the test it is your responsibilty as QA lead to review their results and provide them with action plans if required. In order to do this click on the users name in the list. On this page you can update the users details and view the results of any modules that they have taken. To view their results, click on the test results tab. Click here to see a user s results The test result page contains a summary of all modules that a user has taken part in. It is from this page that you can continue to add action plans for the user. You can also view the questions that the user was allocated and chose to allow the user to see their results.

6 Select View/Edit to add an action plan for the user If you have previsouly set any actions for a user the action plan page will show these, if the user has no action plans then you will be taken directly to the new action plan page. Edit action plan Delete action plan

7 When a user logs in they will be able to see any action plans that you have set for them, the user can then act on any action plans that you have set for them and once they feel that they have fulfilled the requirements set out by you they can hit the complete button. They can also leave you feedback using the User Comments box. The screen shot below is what your user will see.

8 QA Meetings The Meetings area is where you can keep a record of any QA meetings that are going to take place. On the left of this page you will see the dates of any meetings that have already been entered. You can view and edit these meetings by clicking on the date. Click on a date to view/edit the meeting The following screen shot shows the new meeting page, you must enter a date for the meeting, along with any details of the meeting. You can also upload any relevant documents. QA Tests Please refer to the QA User guide for further information regarding the QA tests.