Training Program Informational Catalog

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1 Training Program Informational Catalog

2 NOW ENROLLING Dear Partner, The Stride Center takes pride in partnering with you to empower individuals by providing workforce relevant workforce training that will help individuals in the community become financially self-sufficient. We have open enrollment throughout the year. In this document you will find information about course schedules and course descriptions along with relevant information. Our enrollment team is standing by to help assess candidates and answer any questions you may have about our program. We hope to hear from you soon. Thank you for your partnership and we look forward to continue serving you and the community. Truly, Isaias Leiva Director of Training 2

3 Joshua Buckley Joshua Buckley a resident of El Sobrante, California was referred to The Stride Center by the Richmond department of rehabilitation on his 18th birthday. He had just completed high school. Josh embarked on a career track with Stride and quickly realized how much income potential there is in the information and communication technology field (ICT). Josh had to overcome many personal challenges but was able to gain the confidence he needed through the curriculum Stride had to offer. In addition to taking courses at Stride Josh was offered a paid internship at Reliatech Stride s social venture, where computers are refurbished and distributed back into the community at low cost. This internship allowed him to get much of the hands-on experience he needed to launch his career. The computer skills he gained at Stride allowed him to land a position as a sound and audio technician in a company in San Francisco where he worked for about seven months. With his Stride background and the industry certifications he obtained he landed a job at the Graduate Theological Union where he currently works as a Lead Help Desk / Network Technician. He earns $20.00 per hour and works full time. On a typical day Josh provides technical support to various staff members. As of February 2014 he has worked at GTU for 3 1/2 years. Josh is now 24 years old. Josh is IC3 certified, CompTiA A+ certified, CompTiA Network+ certified, Microsoft Certified Desktop Support Technician certified and he is currently enrolled in Stride s Cisco Certified Network Associate program. Stride Center helped me by giving me the knowledge I needed in the areas of technical skills, life skills and professional skills which have been key to my current success. Joshua Buckley Feb

4 MISSION STATEMENT The Stride Center s mission is to empower men and women facing barriers to employment achieve economic selfsufficiency. VISION All men and women in our community, regardless of barriers to success will achieve economic self-sufficiency through prosperous, vibrant, meaningful careers. TRAINING DEPARTMENT VISION To offer hope for a brighter future by providing quality technical education and workforce relevant life and professional skills in a structured environment that will ensure success for every student in our program. 4

5 Jobs Internships Available In the age of information, computers and the technology that make it possible for them to communicate with each other is everywhere. Jobs for those with information and communication technology skills are in every sector of the economy. Job Title Average Salaries PC Technician $38,000 Help Desk Technician $44,211 Desktop Support Specialist $49,093 Technical Support $51,791 Network Support $68,347 Security Analyst $83,410 Database Administrator $94,430 Network Engineer $78,389 5 Source: Robert Half Technology Salary Report

6 CAREER TRACKS With cloud computing and mobile devices leading the current technology environment, the stride center offers career tracks that form the foundation of these technologies with stackable industry certificates that lead to jobs. There are many technical positions that can be held by an individual with these skills and certifications such as: PC technician, desktop support specialist, helpdesk technician, security engineer, database administrator, quality assurance tester, network administrator, network engineer, security analyst and many other similar positions. 6

7 ADMISSION INFORMATION ADMISSION REQUIREMENTS To qualify for The Stride Center workforce development program an applicant must: Be 18 years of age or older. Be a resident of California. Provide proof of age, residence, and income. Provide proof of previous education (GED, HS Diploma or college transcripts with graduation date). Attend a program orientation ( Call ext 105 to make an appointment). Candidates will be assessed in the following areas: Reading level (8th grade minimum) Language skills Math Candidate must submit a 250 word essay to Stride describing the level of commitment to the program. Candidate must be willing to go to work after the completion of the program. If applicable, any previously earned industry certifications will be reviewed for eligibility to advance courses. 7

8 COMPUTER LITERACY BASICS Computer Fundamentals COURSE OVERVIEW Certification name: IC3 Internet & Computing Core Certification issued by: Certiport ( Modules covered: Computer fundamentals, Microsoft Office applications and Internet technology Exam format: Linear and performance based Classes start: March & September Class times: Mon-Thurs Class Hours: 12-5pm Class duration: 12 weeks (240 hours) Oakland & San Pablo This computer fundamentals course helps you learn and demonstrate Internet and digital literacy through a worldwide industry standard. To become IC3 Certified, you must pass exams in each of the mentioned modules. This course covers the follow detailed topics: Lecture 25% In class work 50% Test Preparation 25% Computer hardware Word Networks Computer software Excel Operating systems PowerPoint Browsing 8

9 COMPUTER TECHNICIAN A+ CERTIFICATION COURSE OVERVIEW Certification name: CompTIA A+ Certification Certification issued by: CompTIA ( Exam format: Linear and performance based Classes start: January & July Class times: Mon-Friday Class Hours: 6-9pm Class duration: 22 weeks (330 hours) Morning classes also available in Oakland 9AM-12PM Job placement assistance Technical Skills 75% Life Skills 10% Professional Skills 15% 800 Series This course is designed for individuals seeking to launch their career in the information and telecommunication technology field. It is recommended that applicants for this course have some foundational knowledge of computer technologies and the aptitude to learn a Lage volume of information in a relatively short period of time. Candidates are expected to obtain the industry certification and go to work as measurement of success for this course. This course covers the follow detailed topics: Troubleshooting hardware and software in desktops and laptops Fundamentals of networks Troubleshooting printers Installation and configuration of operating systems Customer Service in ICT Professional practices Life skills in the workplace Fundamentals of security Configuration of mobile devices 9

10 MICROSOFT CERTIFIED PROFESSIONAL (MCP) WINDOWS 7 INSTALLATION & CONFIGURATION COURSE OVERVIEW Certification name: Windows 7 installation & configuration Certification issued by: Microsoft ( Exam format: Linear Job placement assistance Classes start: March & September Class times: Mon-Wed Class Hours: 6-9pm Class duration: 11 weeks (99 hours) Lecture 40% Labs 50% Test Preparation 10% This course is designed for individuals seeking an ICT position in desktop support. By earning this certification you can prove you ability to employers in the workings of Windows 7. This certification is recognized worldwide. This certification counts toward a MCSA certification. This course covers the follow detailed topics: Installing, upgrading Windows 7 Configuring hardware applications Maintaining systems that run Windows 7 Deploying Windows 7 Configuring network connectivity Backup and recovery options 10

11 MICROSOFT CERTIFIED PROFESSIONAL (MCP) SERVER 2012 INSTALLATION & CONFIGURATION COURSE OVERVIEW Certification name: Server 2012 installation & configuration Certification issued by: Microsoft ( Exam format: Linear Job placement assistance Classes start: January & July Class times: Saturdays Class Hours: 12PM - 5PM Class duration: 11 weeks (99 hours) Lecture 20% Labs 70% Test Preparation 10% This course is designed for individuals seeking an ICT position in server administration. By earning this certification you can prove you ability to employers in the workings of Server This certification is recognized worldwide. This exam is part one of a series of three exams that test the skills and knowledge necessary to implement a core Windows Server 2012 infrastructure. This certification counts toward a MCSA certification. This course covers the follow detailed topics: Installing and configuring servers Configure server roles and features Configure Hyper-V Deploy and configure core network services Active directory Group policy 11

12 NETWORK+ CERTIFICATION COURSE OVERVIEW Certification name: CompTIA Network + Certification Certification issued by: CompTIA ( Exam format: Linear and performance based Job placement assistance Classes start: January & July Class times: Mon-Wed Class Hours: 6-9pm Class duration: 11 weeks (99 hours) Lecture 40% Labs 30% Test prep 10% This course is designed to launch your career as a network and security specialist. The topics covered here build on the skills learned in Stride s A+ program and is the launching path for a Cisco CCNA certification. This certification leads to jobs such as Jr. Network Security Administrator and other related positions. This course covers the follow detailed topics: Media and topologies Network support Subnetting Protocols and standards Wide area networks Network hardware Network implementation Cabling 12

13 SECURITY+ CERTIFICATION COURSE OVERVIEW Certification name: CompTIA Security + Certification Certification issued by: CompTIA ( Exam format: Linear and performance based Job placement assistance Classes start: March & September Class times: Saturdays Class Hours: 10AM 12PM Class duration: 11 weeks (99 hours) Lecture 40% Labs 50% Test prep 10% This course and certification designates knowledgeable professionals in the field of security, one of the fastest growing fields in information technology. Candidates job roles include security architect, security engineer, security consultant/specialist, security administrator, wireless administrator among other. The U.S Department of Defense recognizes CompTIA Security+ as a requisite to work for them in their IT team. This course covers the follow detailed topics: System security Assessments and audits Network infrastructure Cryptography Access control Organizational security 13

14 CISCO CERTIFIED NETWORK ASSOCIATE (CCNA) COURSE OVERVIEW Certification name: Cisco CCNA Certification Certification issued by: Cisco (cisco.netacad.net) Exam format: Linear and performance based Job placement assistance Classes start: Feb, June, August, November Class times: Saturdays Class Hours: 10AM 5PM Class duration: 28 weeks (448hours) Knowledge of Cisco systems is surely a skill that will take your career to the next level of potential income. Statistics show that an entry-level network engineer can earn an average of $72,000 per year. The CCNA is the first step to getting your career headed that direction. CCNA was one of the top five certifications sought after by employers in CCNA is an entry level certification for network engineers. We use state of the art equipment to allow students to get the hands-on you need to be confident. This course covers the follow detailed topics: Operations of IP data networks IP addressing (IPv4 & IPv6 Network Services LAN switching technologies Routing technologies Troubleshooting WANs 14

15 FREQUENTLY ASKED QUESTIONS Are the course transferable for college credits? No Do you offer Web design or computer programing courses? No What if I cannot afford the tuition cost? We have some scholarships available for qualifying candidates. There are other funding sources in the community that we will help you explore. Do I have to pay back any of the funding I get? No Do you have job placement assistance? Yes How much can I expect to earn? Ranges from $14.00 $18.00 entry level Is there a dress code? Yes, business casual. Call us to make an appointment Ext 105 How do I enroll? Call and make an appointment or simply come see us in our headquarters in oakland any time Mon-Fri 10AM 5PM 15

16 The Stride Center 2014 ETPL Course Price List Course Computer Literacy Basics Certifications code Internet Core Module 1, 2 & 3 Starting Month September & April Time commitment ETPL Price List Notes 12 Weeks $2695 Instructor Led A+ PC Technician & January & July 22 Weeks $3995 Instructor Led MCP Windows March & September 11 Weeks $2695 Instructor Led MCP Windows Server January & June 11 Weeks $2695 Instructor Led Network+ N January & June 11 Weeks $2695 Instructor Led Security + Cisco CCNA Certification SYO-201, JK0-015 March & ICND ICND2 September February, June & August 11 Weeks $2695 Instructor Led 28 Weeks $7995 Instructor Led 16

17 2014 Class Schedule Course Name Start Date End Date Days Times Location Spring Computer Literacy Basics Program Computer Literacy Basics 03/24/ /13/2014 Mon -Thurs 12:00 PM 5:00 PM Oakland Computer Literacy Basics 03/24/ /13/2014 Mon -Thurs 12:00 PM 5:00 PM San Pablo Spring Advanced Certification Programs MCP Windows 7 03/31/ /13/2014 Mon Wed 6:00 PM 9:00 PM Oakland CompTIA Security+ 03/29/ /13/2014 Saturday 10:00 AM 12:00 PM OAK /Hybrid Call us to make an appointment Ext

18 2014 Class Schedule Course Name Start Date End Date Days Times Location Fall Computer Literacy Basics Program Computer Literacy Basics 09/22/ /12/2014 Mon -Thurs 12:00 PM 5:00 PM Oakland Computer Literacy Basics 09/22/ /12/2014 Mon -Thurs 12:00 PM 5:00 PM San Pablo Fall CompTIA A+ Certification Program A+ PC Technician 07/14/ /12/2014 Mon Fri 9:00 AM 12:00 PM Oakland A+ PC Technician 07/14/ /12/2014 Mon Fri 6:00 PM 9:00 PM Oakland A+ PC Technician 07/14/ /12/2014 Mon Fri 6:00 PM 9:00 PM San Pablo A+ PC Technician 07/14/ /12/2014 Mon Fri 6:00 PM 9:00 PM Concord A+ PC Technician 07/14/ /12/2014 Mon Fri 6:00 PM 9:00 PM Sacramento Fall Advanced Certification Programs CompTIA Network + 07/14/ /24/2014 Mon Wed 6:00 PM 9:00 PM Oakland MCP Server /12/ /24/2014 Saturdays 12:00 PM 5:00 PM OAK /Hybrid MCP Windows 7 09/29/ /12/2014 Mon Wed 6:00 PM 9:00 PM Oakland CompTIA Security+ 09/27/ /12/2014 Saturdays 10:00 AM 12:00 PM OAK /Hybrid CCNA Certification (ICND1& 2) CCNA Certification 06/1/ /13/2014 Saturdays 10:00 AM 5:00 PM Oakland 09/4/ /20/2015 Thurs - Fri 6:00 PM 10:00 PM Oakland (ICND1&2) 18

19 LOCATION INFORMATION MAIN BRANCH HEADQUARTERS OAKLAND 1212 Broadway Suite 400 Oakland, California Satellite SAN PABLO 2300 El Portal Dr. Suite C San Pablo, California CONCORD Michael Chavez Center 2699 Monument Blvd Concord, California ext BRANCH SACRAMENTO Goodwill Industries 4207 Norwood Ave Sacramento, California Fax:

20 Call us to make an appointment Ext

Training Program Informational Catalog 2015 WWW.STRIDECENTER.ORG

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