Expert Reference Series Salary Report. Trends in IT Compensation and Certifications

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1 Expert Reference Series Salary Report Trends in IT Compensation and Certifications Summer 2006

2 Trends in IT Compensation and Certifications As the largest privately held provider of training for IT professionals, Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst. View from the Top by Michael Chevalier Slowly but surely the opportunities for IT professionals are increasing from the crash of The March employment report from the Bureau of Labor Statistics reported an increase of 1.7% from a year ago in employment within the sector covering ISPs and search portals. In spite of the 2.5% drop in telecommunications employment, the total employment in Information increased 2.0% and wages increased 0.4% compared to March Financial services an important sector for expanding IT and security employment increased job rolls by 16% during the same period. Top 25 IT Jobs by Salary 1. Web Security Manager - $119, Senior Operating Systems Programmer - $101, Senior Network Planning Analyst - $94, Technology Research Analyst - $90, Senior Operating Systems Programmer - $89, Senior Information Technology Auditor - $87, LAN/WAN Integrator - $87,320 In a recent study by Salary.com and Money magazine, the top 10 jobs for the next five years include Software Engineer (1) and Computer IT Analyst (7). Integrating VoIP and expanding into web-centric business models such as Google are hot topics. Demand for Linux skills continues to increase as well. However, it remains a buyer's market with a demand for the IT professional to have a broader set of skills. The March CIO poll reported that 9% of senior IT executives surveyed were not planning any increases in salary and compensation over the next quarter. To remain somewhat competitive, 71% are planning wage increases between 1% and 9%. The downward pressure in salary growth is a result of the view of nearly 66% of those polled that skilled IT professionals are readily available. Citing a report by Foote Partners, Network World added to the call for broader skills. Simply being a technical expert is no longer sufficient. Companies are looking for people with vertical industry experience such as finance or health care along with project management expertise, greater communication and collaboration skills, and a broader understanding of the enterprise. For both employers and staff, continued success will be based on staying current with the latest best practices. Michael Chevalier is a Market Research Analyst at Global Knowledge and is responsible for customer analysis, competitive intelligence, and industry research. He holds a BA in Economics and an MBA in Marketing. 8. Senior Network Administrator - $84, Senior Network Planning Analyst - $83, Web Security Administrator - $82, UNIX Administrator - $81, NT Systems Administrator, Sr. - $81, Systems/Application Security Analyst - $81, Systems Administrator, Sr. - $80, Technical Trainer, Sr. - $76, Senior Technical Support Analyst - $76, Senior Information Technology Auditor - $75, Operating Systems Programmer III - $74, Network Planning Analyst III - $73, Network Administrator IV - $72, Senior LAN Support - $69, Security Administrator - $68, Mail Server Administrator - $68, Senior Network Control Technician - $66, Systems Administrator - $65,789 Trends in IT Compensation & Certifications Global Knowledge Training LLC. All rights reserved. 2

3 Certifications According to an April 2006 compensation survey report by workforce research firm Foote Partners LLC, Premium pay tied specifically to certified and noncertified information technology skills grew an average of 2.6 percent and 4.4 percent, respectively, for the year ending April 1, 2006, signaling a continued willingness of employers to recognize tech skills in maintaining competitive pay for their workers. Highest Paying Certifications Certified Information Security Manager (CISM) Certified Information Systems Auditor (CISA) Certified Information Systems Security Professional (CISSP) System Security Certified Practitioner (SSCP) Cisco Certified Design Professional (CCDP) Cisco Certified Enterprise Administrator (CCEA) Cisco Certified Internetwork Expert (CCIE) Cisco Certified Internetwork Professional (CCIP) Cisco Certified Security Professional (CCSP) Cisco Certified Systems Instructor (CCSI) Cisco Certified Voice Professional (CCVP) Cisco IP Telephony Design Specialist Cisco IP Telephony Operations Specialist Citrix Certified Enterprise Administrator HP/Compaq Master Accredited Systems Engineer (MASE) IBM Certified Solutions Developer: WebSphere Microsoft Certified Database Administrator (MCDBA) Microsoft Certified Solution Developer (MCSD) Most Growth by Certification 1. Security Certified Network Professional (SCNP) 2. Certified Information Security Manager (CISM) 3. Cisco Certified Security Professional (CCSP) 4. IBM Certified Solutions Developer: WebSphere 5. HP/Compaq Master Accredited Systems Engineer (Master ASE) 6. Project Management Professional (PMP) 7. Sun Certified Programmer for Java 2 Platform 8. Check Point Certified Security Administrator (CCSA) 9. Microsoft Certified Applications Developer (MCAD) 10. Prosoft Master CIW Administrator 11. Cisco Wireless LAN Support Specialist 12. Cisco Certified Internetwork Professional (CCIP) 13. Microsoft Certified Database Administrator (MCDBA) 14. Microsoft Certified Trainer (MCT) (7% and higher six-month growth or 11% and higher annual growth) Microsoft Certified Trainer (MCT) Oracle DBA Certified Master Professional (OCM DBA) Oracle DBA Certified Professional (OCP DBA) Oracle Forms Developer Certified Professional (OCP) Project Management Professional (PMP) SANS/GIAC Certified Forensic Analyst (GCFA) SANS/GIAC Certified Windows Security Administrator (GCWN) SANS/GIAC Security Expert (GSE) SNIA Certified Storage Networking Expert Teradata Certified Master Did You Know? Global Knowledge offers industry certifications recognized by leading vendors, including Cisco, Microsoft, CompTIA, Oracle, Red Hat, and TICSA. Our certification track courses feature comprehensive instruction geared towards knowledge of the particular technology and what it takes to pass certification exams. Many programs are also offered in a compressed format designed to get you quickly trained and certified. Visit for a list of certifications and courses. Source: Foote Partners LLC, 2006 Hot Technical Skills & Certifications Pay Index Trends in IT Compensation & Certifications Global Knowledge Training LLC. All rights reserved. 3

4 Positions and Salaries by Region - Northeast Connecticut, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, and Vermont Manufacturing, Retail, Software and Information Technology Services, Banking and Financial Services. Web Security Manager, Operating Systems Programmer V, Network Planning Analyst V, Technology Research Analyst, Operating Systems Programmer IV. CT MA ME NH NJ NY PA RI VT Systems Administrator $65,789 $70,714 $66,391 $61,121 $65,848 $70,229 $68,023 $62,819 $65,060 $61,712 Network Control Technician III $66,398 $70,493 $66,972 $61,624 $66,390 $70,508 $69,433 $64,815 $65,595 $62,220 Mail Server Administrator $68,862 $73,203 $69,354 $63,993 $68,942 $73,890 $71,004 $66,935 $68,117 $64,611 Security Administrator $69,000 $73,178 $70,561 $64,321 $69,029 $73,737 $71,004 $66,871 $68,244 $64,909 LAN Support III $69,537 $74,136 $69,542 $64,703 $69,707 $74,160 $73,269 $66,912 $68,624 $65,328 Network Administrator IV $72,312 $76,412 $72,803 $67,454 $72,392 $77,043 $74,351 $70,091 $71,569 $68,071 Network Planning Analyst III $73,093 $76,720 $72,578 $68,735 $73,128 $78,967 $76,025 $71,173 $72,758 $68,764 Operating Systems Programmer III $74,813 $77,424 $74,639 $70,322 $74,973 $80,493 $76,658 $73,837 $74,121 $70,499 Information Technology Auditor III $75,518 $80,375 $76,149 $70,262 $75,696 $81,106 $78,107 $72,909 $74,790 $70,941 Technical Support Analyst III $76,096 $80,862 $74,148 $70,688 $76,154 $81,621 $78,432 $73,649 $75,243 $71,371 Technical Trainer, Sr. $76,818 $81,418 $78,866 $71,657 $76,902 $82,147 $79,087 $74,498 $76,028 $72,312 Systems Administrator, Sr. $80,703 $86,060 $81,260 $75,254 $80,763 $86,247 $84,671 $77,839 $80,040 $75,943 Systems/Application Security Analyst $81,288 $85,739 $82,817 $76,084 $81,341 $86,598 $83,315 $78,932 $80,465 $76,741 NT Systems Administrator, Sr. $81,495 $86,096 $82,710 $76,287 $81,557 $86,828 $83,773 $79,141 $80,679 $76,945 UNIX Administrator $81,863 $87,059 $82,098 $76,457 $82,053 $87,346 $85,073 $78,867 $81,121 $77,157 Web Security Administrator $82,098 $87,004 $82,644 $76,572 $82,177 $87,782 $84,513 $79,608 $81,243 $77,273 Network Planning Analyst IV $83,369 $88,344 $83,918 $77,752 $83,443 $89,135 $86,002 $80,882 $82,495 $78,463 Network Administrator V $84,041 $88,157 $84,577 $78,688 $84,124 $89,561 $86,146 $81,633 $83,218 $79,367 LAN/WAN Integrator $87,320 $92,264 $87,871 $81,752 $87,400 $93,048 $90,594 $84,811 $86,459 $82,458 Information Technology Auditor IV $87,839 $93,181 $88,512 $82,009 $88,012 $94,015 $90,513 $85,260 $87,011 $82,759 Operating Systems Programmer IV $89,348 $94,777 $90,028 $83,413 $89,519 $95,035 $92,150 $86,671 $88,501 $84,177 Technology Research Analyst $90,776 $95,907 $91,340 $84,980 $90,851 $96,722 $93,298 $88,160 $89,873 $85,714 Network Planning Analyst V $94,446 $99,766 $95,016 $88,399 $94,507 $100,614 $97,052 $91,708 $93,489 $89,163 Operating Systems Programmer V $101,128 $106,926 $101,835 $94,743 $101,289 $107,358 $103,875 $98,289 $100,198 $95,562 Web Security Manager $119,377 $124,272 $121,990 $114,227 $119,374 $124,522 $121,770 $117,015 $118,516 $114,870 Trends in IT Compensation & Certifications Global Knowledge Training LLC. All rights reserved. 4

5 Positions and Salaries by Region - Middle Atlantic District of Columbia, Delaware, Maryland, Virginia, and West Virginia Real Estate, Hospitality and Tourism, Manufacturing. Web Security Manager, Operating Systems Programmer V, Network Planning Analyst V, Technology Research Analyst, Operating Systems Programmer IV. DC DE MD VA WV Systems Administrator $65,789 $68,226 $63,681 $65,698 $61,490 $60,924 Network Control Technician III $66,398 $67,457 $64,205 $66,257 $62,377 $61,425 Mail Server Administrator $68,862 $71,554 $66,673 $68,804 $64,680 $63,786 Security Administrator $69,000 $71,514 $66,871 $69,605 $64,974 $64,124 LAN Support III $69,537 $70,985 $67,811 $70,343 $65,323 $64,494 Network Administrator IV $72,312 $74,665 $70,129 $72,444 $68,818 $67,248 Network Planning Analyst III $73,093 $74,763 $70,842 $73,128 $69,314 $67,933 Operating Systems Programmer III $74,813 $76,030 $72,630 $75,011 $71,023 $69,647 Information Technology Auditor III $75,518 $78,326 $73,205 $75,545 $71,017 $70,036 Technical Support Analyst III $76,096 $79,040 $73,649 $76,002 $71,447 $70,460 Technical Trainer, Sr. $76,818 $79,412 $74,498 $76,442 $72,385 $71,438 Systems Administrator, Sr. $80,703 $83,423 $78,238 $80,698 $75,648 $75,025 Systems/Application Security Analyst $81,288 $84,115 $78,932 $81,752 $76,814 $75,865 NT Systems Administrator, Sr. $81,495 $84,339 $79,141 $81,411 $77,019 $76,067 UNIX Administrator $81,863 $85,106 $79,488 $84,166 $77,599 $76,224 Web Security Administrator $82,098 $85,135 $79,608 $82,022 $77,351 $76,339 Network Planning Analyst IV $83,369 $86,374 $80,835 $84,576 $78,766 $77,515 Network Administrator V $84,041 $86,901 $81,633 $83,973 $79,823 $78,461 LAN/WAN Integrator $87,320 $90,154 $84,811 $87,237 $82,536 $81,516 Information Technology Auditor IV $87,839 $91,180 $85,260 $87,845 $82,842 $81,759 Operating Systems Programmer IV $89,348 $91,843 $86,721 $89,349 $83,647 $83,159 Technology Research Analyst $90,776 $93,950 $88,160 $90,688 $85,795 $84,735 Network Planning Analyst V $94,446 $98,269 $91,708 $94,337 $89,631 $88,145 Operating Systems Programmer V $101,128 $103,603 $98,289 $100,433 $95,627 $94,471 Web Security Manager $119,377 $122,091 $117,015 $120,630 $114,942 $114,012 Trends in IT Compensation & Certifications Global Knowledge Training LLC. All rights reserved. 5

6 Positions and Salaries by Region - Southeast Alabama, Florida, Georgia, Mississippi, North Carolina, South Carolina, and Tennessee Real Estate, Hospitality and Tourism, Manufacturing, Business Services, Legal Services. Web Security Manager, Operating Systems Programmer V, Network Planning Analyst V, Technology Research Analyst, Operating Systems Programmer IV. AL FL GA MS NC SC TN Systems Administrator $65,789 $59,634 $60,481 $60,748 $59,808 $61,484 $59,939 $60,530 Network Control Technician III $66,398 $60,035 $62,802 $62,608 $60,300 $62,087 $60,432 $60,733 Mail Server Administrator $68,862 $62,343 $63,030 $63,492 $62,618 $64,474 $62,755 $63,374 Security Administrator $69,000 $62,986 $63,405 $64,289 $63,013 $64,778 $63,144 $63,732 LAN Support III $69,537 $63,035 $62,978 $65,119 $63,313 $65,382 $63,452 $64,461 Network Administrator IV $72,312 $65,808 $66,965 $67,393 $66,083 $67,934 $66,220 $66,837 Network Planning Analyst III $73,093 $66,874 $67,689 $68,123 $66,755 $68,876 $66,893 $67,155 Operating Systems Programmer III $74,813 $70,181 $71,094 $69,546 $68,439 $70,948 $67,988 $68,233 Information Technology Auditor III $75,518 $68,451 $69,206 $69,529 $68,753 $70,790 $68,904 $69,583 Technical Support Analyst III $76,096 $68,865 $69,625 $69,852 $69,169 $71,219 $69,321 $70,004 Technical Trainer, Sr. $76,818 $69,908 $70,637 $70,855 $70,200 $72,167 $70,345 $71,001 Systems Administrator, Sr. $80,703 $73,528 $74,462 $74,697 $73,724 $75,790 $73,877 $74,146 Systems/Application Security Analyst $81,288 $74,360 $75,062 $75,817 $74,624 $76,595 $74,770 $75,427 NT Systems Administrator, Sr. $81,495 $74,530 $75,262 $75,481 $74,822 $76,799 $74,969 $75,628 UNIX Administrator $81,863 $74,591 $75,486 $74,851 $74,902 $76,854 $75,058 $75,256 Web Security Administrator $82,098 $74,704 $75,482 $75,716 $75,015 $77,117 $75,171 $75,872 Network Planning Analyst IV $83,369 $75,855 $76,867 $76,947 $76,171 $78,305 $76,329 $77,041 Network Administrator V $84,041 $76,876 $77,705 $77,857 $77,178 $79,216 $77,329 $78,008 LAN/WAN Integrator $87,320 $79,869 $80,654 $80,889 $80,183 $82,301 $80,340 $81,046 Information Technology Auditor IV $87,839 $80,008 $80,842 $81,322 $80,341 $82,592 $80,508 $81,258 Operating Systems Programmer IV $89,348 $81,378 $82,776 $83,401 $81,717 $84,490 $81,887 $82,650 Technology Research Analyst $90,776 $83,023 $83,838 $84,083 $83,349 $85,551 $83,512 $84,246 Network Planning Analyst V $94,446 $86,363 $87,212 $88,159 $86,703 $88,993 $86,872 $87,636 Operating Systems Programmer V $101,128 $92,561 $94,163 $93,743 $92,925 $95,380 $93,107 $93,925 Web Security Manager $119,377 $112,842 $113,226 $114,608 $112,797 $114,727 $112,940 $113,583 Trends in IT Compensation & Certifications Global Knowledge Training LLC. All rights reserved. 6

7 Positions and Salaries by Region - Midwest Iowa, Illinois, Indiana, Kentucky, Michigan, Missouri, Minnesota, North Dakota, Ohio, South Dakota, and Wisconsin Business Services, Real Estate, Manufacturing. Web Security Manager, Operating Systems Programmer V, Network Planning Analyst V, Technology Research Analyst, Operating Systems Programmer IV. IA IL IN KY MI MO MN ND OH SD WI Systems Administrator $65,789 $61,030 $65,619 $62,946 $62,072 $67,241 $64,308 $65,091 $59,742 $59,742 $56,854 $63,835 Network Control Technician III $66,398 $61,558 $68,339 $63,212 $62,550 $67,648 $64,077 $64,728 $60,234 $60,234 $57,321 $63,935 Mail Server Administrator $68,862 $63,924 $68,642 $65,642 $64,955 $70,316 $67,154 $66,759 $62,549 $62,549 $59,525 $66,467 Security Administrator $69,000 $64,255 $69,073 $66,108 $65,236 $70,619 $67,622 $67,786 $62,947 $62,947 $60,070 $67,120 LAN Support III $69,537 $64,633 $68,172 $66,684 $65,538 $71,097 $67,283 $67,747 $63,243 $63,243 $60,185 $66,715 Network Administrator IV $72,312 $67,385 $72,786 $69,100 $68,414 $72,461 $69,932 $71,583 $66,014 $66,014 $62,997 $69,760 Network Planning Analyst III $73,093 $68,643 $73,898 $69,444 $69,243 $74,451 $72,186 $72,369 $66,686 $66,686 $63,638 $69,872 Operating Systems Programmer III $74,813 $69,815 $74,852 $70,710 $71,762 $76,148 $72,361 $72,459 $68,368 $68,368 $65,243 $70,819 Information Technology Auditor III $75,518 $70,187 $74,941 $72,073 $71,319 $77,112 $73,559 $74,262 $68,677 $68,677 $65,357 $72,503 Technical Support Analyst III $76,096 $70,612 $75,395 $72,510 $71,751 $77,673 $74,180 $74,712 $69,093 $69,093 $65,752 $73,421 Technical Trainer, Sr. $76,818 $71,584 $75,863 $73,405 $72,677 $78,359 $75,251 $74,937 $70,127 $70,127 $66,921 $74,279 Systems Administrator, Sr. $80,703 $75,185 $80,140 $76,517 $76,325 $82,293 $78,270 $79,998 $73,648 $73,648 $70,281 $78,239 Systems/Application Security Analyst $81,288 $76,011 $81,157 $77,845 $77,106 $82,883 $79,536 $79,954 $74,551 $74,551 $71,339 $78,975 NT Systems Administrator, Sr. $81,495 $76,213 $80,825 $78,043 $77,311 $83,021 $79,654 $80,166 $74,749 $74,749 $71,528 $78,922 UNIX Administrator $81,863 $76,379 $82,036 $78,322 $77,545 $80,519 $79,037 $80,473 $74,825 $74,825 $71,405 $78,017 Web Security Administrator $82,098 $76,494 $81,399 $78,441 $77,662 $83,734 $80,153 $80,698 $74,938 $74,938 $71,512 $79,375 Network Planning Analyst IV $83,369 $77,673 $84,466 $79,649 $78,859 $84,596 $80,885 $82,220 $76,092 $76,092 $72,614 $79,951 Network Administrator V $84,041 $78,612 $83,369 $80,500 $79,745 $85,696 $82,161 $82,690 $77,102 $77,102 $73,780 $81,406 LAN/WAN Integrator $87,320 $81,673 $86,385 $83,472 $82,850 $88,969 $85,360 $86,361 $80,104 $80,104 $76,653 $84,576 Information Technology Auditor IV $87,839 $81,925 $86,090 $84,010 $83,176 $89,223 $85,844 $86,428 $80,258 $80,258 $76,589 $85,010 Operating Systems Programmer IV $89,348 $83,353 $88,984 $85,011 $84,640 $91,044 $86,832 $85,719 $81,633 $81,633 $77,901 $86,111 Technology Research Analyst $90,776 $84,898 $90,036 $86,937 $86,121 $92,482 $88,731 $89,302 $83,267 $83,267 $79,679 $87,915 Network Planning Analyst V $94,446 $88,314 $93,788 $90,435 $89,587 $96,203 $92,301 $92,895 $86,618 $86,618 $82,886 $91,453 Operating Systems Programmer V $101,128 $94,652 $100,380 $96,925 $96,016 $103,107 $97,954 $99,060 $92,834 $92,834 $88,834 $97,634 Web Security Manager $119,377 $114,155 $120,022 $116,358 $115,228 $121,502 $118,121 $118,016 $112,725 $112,725 $109,579 $117,649 Trends in IT Compensation & Certifications Global Knowledge Training LLC. All rights reserved. 7

8 Positions and Salaries by Region - Southwest Arkansas, Colorado, Kansas, Louisiana, Nebraska, New Mexico, Oklahoma, and Texas Energy, Construction, Real Estate, Business Services, Manufacturing. Systems Administrator, Network Control Technician III, Mail Server Administrator, Security Administrator, LAN Support III. AR CO KS LA NE NM OK TX Web Security Manager $119,377 $111,510 $118,410 $116,872 $114,584 $113,440 $110,795 $113,798 $115,437 Operating Systems Programmer V $101,128 $91,289 $97,744 $98,107 $95,198 $93,743 $90,379 $94,198 $93,122 Network Planning Analyst V $94,446 $85,176 $91,199 $91,538 $88,823 $87,466 $84,328 $87,890 $87,308 Technology Research Analyst $90,776 $81,881 $87,671 $87,997 $85,388 $84,083 $81,066 $84,491 $83,675 Operating Systems Programmer IV $89,348 $80,191 $86,212 $86,551 $83,837 $82,352 $79,343 $82,905 $83,340 Information Technology Auditor IV $87,839 $78,841 $84,760 $85,094 $82,426 $81,092 $78,007 $81,509 $80,987 LAN/WAN Integrator $87,320 $78,771 $84,341 $84,654 $82,144 $80,889 $77,986 $81,281 $80,538 Network Administrator V $84,041 $75,819 $81,180 $81,482 $79,065 $77,857 $75,063 $78,235 $77,480 Network Planning Analyst IV $83,369 $74,748 $81,002 $80,677 $78,147 $76,883 $73,958 $77,278 $78,086 Web Security Administrator $82,098 $73,614 $79,141 $79,453 $76,962 $75,716 $72,836 $76,105 $75,327 UNIX Administrator $81,863 $73,503 $79,691 $79,333 $76,846 $75,281 $72,726 $75,231 $75,679 NT Systems Administrator, Sr. $81,495 $73,505 $78,702 $78,995 $76,653 $75,481 $72,773 $75,847 $75,115 Systems/Application Security Analyst $81,288 $73,310 $79,136 $78,786 $76,449 $75,281 $72,580 $75,646 $75,875 Systems Administrator, Sr. $80,703 $72,347 $78,549 $78,085 $75,637 $74,413 $71,582 $74,912 $74,591 Technical Trainer, Sr. $76,818 $68,888 $74,061 $74,352 $72,021 $70,855 $68,160 $71,220 $70,028 Technical Support Analyst III $76,096 $67,802 $73,193 $73,497 $71,067 $69,852 $67,043 $70,232 $69,473 Information Technology Auditor III $75,518 $67,394 $72,753 $73,054 $70,639 $69,432 $66,640 $69,809 $69,859 Operating Systems Programmer III $74,813 $67,802 $72,212 $72,055 $70,817 $69,809 $66,246 $69,175 $70,474 Network Planning Analyst III $73,093 $65,508 $70,219 $70,704 $67,495 $67,647 $64,815 $67,626 $69,598 Network Administrator IV $72,312 $64,848 $70,483 $69,991 $67,797 $66,700 $64,162 $67,043 $67,650 LAN Support III $69,537 $62,062 $67,493 $67,274 $65,094 $63,938 $61,367 $64,177 $65,040 Security Administrator $69,000 $61,836 $67,450 $66,740 $64,647 $63,601 $61,182 $63,928 $64,700 Mail Server Administrator $68,862 $61,381 $66,261 $66,536 $64,336 $63,237 $60,693 $63,580 $62,893 Network Control Technician III $66,398 $59,109 $64,584 $64,073 $61,955 $60,896 $58,447 $61,227 $63,134 Systems Administrator $65,789 $58,626 $63,422 $63,550 $61,449 $60,551 $57,970 $61,053 $61,195 Trends in IT Compensation & Certifications Global Knowledge Training LLC. All rights reserved. 8

9 Positions and Salaries by Region - West Alaska, Arizona, California, Idaho, Hawaii, Montana, Oregon, Nevada, Utah, Washington, and Wyoming Real estate, Business Services, Legal Services, Hospitality and Tourism, Banking and Financial Services. Web Security Manager, Operating Systems Programmer V, Network Planning Analyst V, Technology Research Analyst, Operating Systems Programmer IV. AK AZ CA ID HI MT OR NV UT WA WY Systems Administrator $65,789 $78,715 $61,153 $69,766 $59,283 $72,938 $59,414 $64,726 $66,110 $62,991 $67,124 $58,495 Network Control Technician III $66,398 $79,363 $61,756 $69,672 $59,770 $73,538 $59,903 $65,198 $66,654 $63,543 $67,559 $58,976 Mail Server Administrator $68,862 $82,414 $64,227 $72,859 $62,068 $76,365 $62,205 $67,704 $69,216 $65,986 $70,110 $61,243 Security Administrator $69,000 $81,845 $64,451 $73,714 $63,010 $76,091 $62,620 $67,852 $69,290 $66,217 $70,140 $61,705 LAN Support III $69,537 $83,328 $64,842 $72,806 $62,757 $77,212 $62,896 $67,913 $69,985 $66,718 $70,408 $61,923 Network Administrator IV $72,312 $85,833 $67,667 $76,033 $65,534 $79,798 $65,671 $71,157 $72,666 $69,382 $73,184 $64,711 Network Planning Analyst III $73,093 $86,706 $70,051 $80,253 $66,201 $80,610 $66,339 $73,115 $73,405 $70,687 $75,161 $65,369 Operating Systems Programmer III $74,813 $87,842 $69,969 $80,518 $67,871 $82,644 $68,013 $73,381 $75,258 $71,919 $75,663 $67,019 Information Technology Auditor III $75,518 $90,488 $70,413 $79,630 $68,149 $83,847 $68,300 $74,337 $75,998 $72,451 $76,979 $67,243 Technical Support Analyst III $76,096 $91,036 $70,839 $80,482 $68,562 $84,354 $68,714 $74,788 $76,458 $72,889 $77,445 $67,651 Technical Trainer, Sr. $76,818 $91,180 $71,802 $81,054 $69,617 $84,769 $69,763 $75,591 $77,193 $73,769 $78,140 $68,743 Systems Administrator, Sr. $80,703 $95,758 $75,309 $85,987 $73,112 $89,025 $73,265 $79,266 $81,069 $77,479 $82,267 $72,194 Systems/Application Security Analyst $81,288 $95,651 $76,230 $86,337 $74,385 $89,226 $74,186 $80,027 $81,633 $78,202 $82,582 $73,164 NT Systems Administrator, Sr. $81,495 $95,905 $76,433 $85,727 $74,237 $89,463 $74,383 $80,240 $81,850 $78,409 $82,802 $73,358 UNIX Administrator $81,863 $97,288 $76,104 $87,556 $74,281 $90,448 $74,436 $80,654 $82,364 $78,711 $82,967 $73,348 Web Security Administrator $82,098 $97,435 $76,728 $86,615 $74,393 $90,585 $74,548 $80,776 $82,489 $78,830 $83,501 $73,458 Network Planning Analyst IV $83,369 $98,936 $77,910 $88,367 $75,539 $91,980 $75,697 $82,021 $83,760 $80,044 $84,787 $74,590 Network Administrator V $84,041 $98,924 $78,839 $88,428 $76,574 $92,279 $76,725 $82,765 $84,426 $80,878 $85,408 $75,667 LAN/WAN Integrator $87,320 $102,776 $81,909 $91,214 $79,555 $95,873 $79,712 $85,988 $87,714 $84,027 $88,734 $78,614 Information Technology Auditor IV $87,839 $104,353 $82,175 $92,767 $79,674 $97,016 $79,841 $86,511 $88,345 $84,427 $89,429 $78,674 Operating Systems Programmer IV $89,348 $106,140 $83,407 $95,436 $81,039 $98,678 $81,209 $87,993 $89,858 $85,873 $90,961 $80,021 Technology Research Analyst $90,776 $106,834 $85,143 $95,499 $82,697 $99,658 $82,860 $89,383 $91,177 $87,345 $92,237 $81,718 Network Planning Analyst V $94,446 $111,133 $88,569 $100,266 $86,024 $103,668 $86,194 $92,980 $94,846 $90,859 $95,949 $85,006 Operating Systems Programmer V $101,128 $119,109 $94,925 $106,521 $92,198 $111,108 $92,380 $99,653 $101,653 $97,380 $102,835 $91,107 Web Security Manager $119,377 $133,388 $114,370 $125,437 $113,052 $127,096 $112,368 $118,087 $119,660 $116,300 $120,590 $111,367 Trends in IT Compensation & Certifications Global Knowledge Training LLC. All rights reserved. 9

10 About Global Knowledge Global Knowledge is the largest privately held provider of training, enterprise learning services, and software solutions for information technology (IT) and management professionals. We offer a broad array of hands-on IT, project management, and professional skills training featuring proprietary core and custom curriculum as well as content from leading companies, including Cisco, Microsoft, Nortel, Oracle, and Red Hat. Delivered in classrooms, at private facilities, or over the Internet, Global Knowledge has helped Fortune 500 companies, organizations, and government agencies leverage learning to turn knowledge into productivity for employees, customers, and channel partners. Founded in 1995, Global Knowledge employs more than 1,100 people worldwide and is headquartered in Cary, N.C. The company is owned by New York-based investment firm Welsh, Carson, Anderson, and Stowe. Learn More We offer 700 courses in 13 languages, including vendor-specific training for Cisco, Nortel, Microsoft, Oracle, Red Hat, and Foundstone technologies and certifications, as well as application and web development, operating systems, networking and wireless, security, telephony, project management, and professional skills training. Through our Classroom Learning, On-Site Learning, Virtual Classroom e-learning, and Self-Paced e-learning, our customers choose when, where, and how they want their training solutions delivered. Learn more about how you can improve productivity, enhance efficiency, and sharpen your competitive edge. Visit or call COURSES to speak with a sales representative. Sources About Salary.com Salary.com is a leading provider of compensation solutions providing data, applications and services to enterprises, small businesses and individuals. The enterprise software helps companies manage their compensation expenditures with real-time, decision-ready data and analytical tools. Backed by a team of more than 30 certified compensation professionals, Salary.com is your partner in compensation. For more information, visit About Foote Partners Foote Partners LLC, founded in 1997, is a New Canaan, Connecticut based management consultancy and IT workforce research firm comprised of former Gartner Inc., META Group, McKinsey & Company, and Towers Perrin consultants and analysts, and former HR, IT, and business executives. The firm employs innovative data collection methods and analytical techniques to correct for mismatched IT job titles (versus actual job content and duties) and produce a highly accurate, constantly updated, consistent and comprehensive view of 52,000 IT workers in the North America are being paid in salary and skills pay premium. The firm s senior research team publishes survey-backed analytical trend reports on a variety of management and technology subjects and advises companies on increasing performance and achieving business goals through maximizing collaboration and integration of IT, business, and HR resources. For more information, visit Trends in IT Compensation & Certifications Global Knowledge Training LLC. All rights reserved. 10