Request for Qualifications. For Mobile Technology to enable. Job Placement and Retention Services. Due April 20, 2015

Transcription

1 Request for Qualifications For Mobile Technology to enable Job Placement and Retention Services Due April 20, 2015

2 Request for Qualifications for Mobile Technology to enable Job Placement and Retention Services 1. CUSTOMER DETAILS a) Client: San Francisco Goodwill b) Contact: Maureen Sedonaen c) Phone: d) e) Mailing Address: 1500 Mission St. SF, CA f) Physical Address: Same g) Project: Retention AP 2. OBJECTIVE Deliver a new mobile application for Job Placement and Retention Services 3. SCOPE OF WORK a) Build mobile application b) Fit within GW security guidelines & network infrastructure c) Provide post-implementation application support d) Application must integrate with existing web/data services. 4. DELIVERABLES a) Project deliverables shall include: (1) Document the list of services required by the business unit in order to execute on the tracking System. (2) Document the mobile application workflow based on the business processes and use cases. (3) Convene Stakeholders (Including TSF Alumni and Program Participants) for insights, relevance and predictive factors for high levels of engagement and use (4) Validate the mobile application business requirements (5) Develop the mobile application based on: (a) the mobile information services (b) business processes (c) user requirements (d) Minimum Viable Product (MVP) (6) The mobile application should also include but not be limited to the following features and functionality: (a) Messaging to Cohort/Participants (b) Ability to poll cohort/participants regarding employment status (c) Ability to message groups of cohorts based on search criteria (eg, graduated Page 2

3 before a certain date, age range, location) (d) Administrative back end features 1. List, edit, & add users (e) Integrate with existing databases and APIs (f) Provide post implementation application support for 12 months. SFGW will pay for actual hours used, up to 200 hours. (g) Create wireframes (h) Deliver source code to SFGW for review on a frequent and regular basis (i) Determine data required for input & output (j) Develop software distribution plan, to SFGW s specifications, in conjunction with IT staff (k) Additional work to be determined by SFGW as needed, to be billed at the standard rate Deliverables will not necessarily be required in the order listed above, and some may be completed concurrently or using agile methodology, at SFGW's discretion. 5. ASSUMPTIONS AND LOGISTICS a) The application developer(s) will deliver a functional beta version no later than 10 weeks after gathering requirements (as described above). b) The application developer(s) will be available to speak directly with SFGW staff and will be available to meet in person on a regular basis c) The vendor will submit both the compiled application, and the source code for review, on a frequent and regular basis d) SFGW will own the source code and the finished product e) The application developer(s) will use open source software development kits, libraries, &c. wherever possible. The developer will notify SFGW of all open source licensing requirements. The developer will also notify SFGW of any proprietary SDKs, libraries, &c. used in developing the mobile app, and any applicable software licensing restrictions. 6. MINIMUM QUALIFICATIONS Submitter must demonstrate the following minimal qualifications: a) Prior experience writing native mobile applications for ios and Android, responsive mobile optimized web applications, and using multiple mobile messaging technologies including SMS, MMS, and Push notification. b) At least 3 year experience delivering mobile apps of similar complexity to large organizations and/or governmental organizations Page 3

4 c) 3 client references to verify experience, work product, & expertise on projects within the past 5 years d) Must provide code samples to be evaluated for quality and readability e) Certification regarding Debarment and Suspension (1) The Submitter must certify that to the best of his or her knowledge that s/he is not debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded by any Federal department or agency from doing business with the Federal government. 7. SUBMISSION CRITERIA a) Submitter should deliver a detailed proposal that provides high level architectural design and implementation methodologies and strategies, as well as work products and cost, expressed in number of hours for each task, an hourly rate, and a not to exceed amount for the travel and expenses. (1) SFGW prefers local resources to minimize the project cost. If Submitter plans to use out-of-area resources, include a not to exceed estimated amount for Travel as part of this proposal. Selected Contractor will be reimbursed for travel expenses based on receipts submitted for actual expenses. Contractor travel expenses must meet the Federal per-diem GSA (General Services Administration) CONUS rates for San Francisco County. Current federal per diem rates can be confirmed on the Internet : b) Submission criteria for the RFQ: (1) Detailed Project Plan (2) Project Schedule to complete (3) QA plan (4) Formal process for change requests c) Deviation (1) Any proposal may be rejected if it is conditional, incomplete, or deviates from specifications stated in this RFQ. Minor deviations may be waived at the discretion of SFGW d) Cancellation (1) The procurement process for this RFQ may be delayed, suspended, or canceled if SFGW determines that such action is necessary e) Submitter should note agreement of the following payment terms: (1) Billing shall correspond to agreed-upon deliverables between SFO and contractor. (2) SFGW will generate progressive payments for this engagement based on Page 4

5 acceptance of agreed-upon deliverables. (3) SFGW s approval of consultant timesheet does not constitute acceptance of work performed. SFGW acceptance of work performed shall be payment of submitted billing for specified deliverable. 8. RESPONSE DEADLINE a) Questions must be submitted via at mkenny@sfgoodwill.org with copy to kfreiberger@sfgoodwill.org by 3:00pm PST on Weds, April 15,2015 b) All responses are due to the client via at mkenny@sfgoodwill.org with copy to kfreibergr@sfgoodwill.org by 3:00 pm PST on Monday, 4/22/2015. c) SFGW will notify the successful bidder by 5:00pm PST on Monday, 4/27/15. The successful bidder must meet the Minimum Qualifications and the Submission Criteria combined with the most beneficial pricing terms. d) SFGW reserves the right to reject any and all submissions at its sole discretion Page 5

6 CERTIFICATIONS REGARDING DEBARMENT AND SUSPENSION A. Contractor certifies to the best of its knowledge and belief, that neither it nor its principals: 1. Are listed on the General Services Administration's List of Parties Excluded from Federal Procurement or Nonprocurement Programs in accordance with Executive Orders and 12689, "Debarment and Suspension,'' which contain List includes the names of parties debarred, suspended, or otherwise excluded by agencies, and the names of contractors declared ineligible under statutory or regulatory authority other than Executive Order 12549; 2. Have, within a three-year period preceding the effective date of this Agreement, been convicted or had a civil judgment rendered against them for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a public (Federal, State, or local) transaction or contract under a public transaction; violation of Federal or State antitrust statutes or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property; 3. Are presently indicted or otherwise criminally or civilly charged by a government entity (Federal, State or Local) with commission of any of the offenses enumerated in subsection (a)(2), above; and, 4. Have, within a three-year period preceding the effective date of this Agreement, had one or more public transactions (Federal, State or local) terminated for cause or default; or 5. Are otherwise presently debarred, suspended, proposed for debarment, declared ineligible or voluntarily excluded from covered transactions by any Federal department or agency. Contractor acknowledges that this certification of eligibility to receive federal funds is a material terms of the Agreement. Cancellation The procurement process for this RFQ or any of its component areas or modules may be delayed, suspended, or canceled if the Contracting Agency determines that such action is in their best interest. Deviations I also have a clause around deviations so that if someone submits something that has something minor wrong with it, we have the ability to accept and score the proposal anyway. Totally up to you if you want to put it in yours I m always mindful of potential protests to the process. 1. Any proposal may be rejected if it is conditional, incomplete, or deviates from specifications stated in this RFQ. Minor deviations may be waived at the discretion of the City. Page 6