SAN JACINTO COLLEGE JOB DESCRIPTION

Transcription

1 SAN JACINTO COLLEGE JOB ESCRIPTION TITLE: EPARTMENT: irector, Employee Relations and Benefits Human Resources SECURITY SENSITIVE: Yes FLSA STATUS 1 : Exempt SALARY GRAE: 34 FUNCTION: Partner with leaders across all campuses regarding all aspects of employee relations and benefits for faculty, administrators and staff. Collaborate with leaders to identify training opportunities to achieve optimal levels of efficiency and effectiveness for the organization. Lead and direct staff within the employee relations and benefits functions to ensure that polices, practices, and procedures are being followed in compliance with federal, state, and local regulations. REPORTS TO: Vice President, Human Resources SUPERVISES: Manager, Employee Relations (2) Benefit Coordinator (3) MAJOR REPONSIBILITIES: Essential Job Functions 2, W, M, Q, A 3 %Time 1. Mentor, develop, and grow the employee relations 10% and benefits function to ensure a high level of customer service. 2. Provide problem resolution and conflict management 15% guidance for employees and leaders at the three campuses and district office. 3. Provide proactive advice, guidance, and coaching to leaders on improving the performance and behavior of direct and indirect reports through feedback/coaching and corrective action. 15% 1 A, B, CAFÉ, CHIL, IA and IB bands are Non-exempt, all other bands are Exempt 2 All job functions MUST add up to 100% 3 =daily, W=Weekly, M=monthly, Q=quarterly & A=annually

2 4. Receive/review/examine incoming EEO complaints from federal/state agencies; identify/research and preserve applicable record information; establish case files; and prepare responses. 5. Ensure that all necessary information is properly entered into the Banner system for purposes of eligibility premium payments, employee contributions, cost analysis and reporting. 6. Administer the College s retirement and benefits program as well as the voluntary annuity programs. Ensure conformity with state and federal laws and regulations. 7. Manage relationships with outside vendors to ensure plan documents are properly administered, maintained, and updated and contracts are effectively administered. 8. evelop, interpret, and implement college policies & guidelines relating to employee relations and benefits. 9. evelop and administer training programs for employees and leaders at all levels of the organization on best practices in employee relations and benefits. 10. Serves as the College s HIPAA compliance officer. Assumes responsibility for the development and implementation of College policies pursuant to the Privacy Rules. 11. Provides effective customer service to address benefit issues; Serves as a liaison between the College, the employee, and insurance carriers. Assists in the resolution of eligibility and benefit claim issues, including but not limited to employee appeals of denied claims. Responds to employee inquiries in a proficient and prompt manner. W 5% 5% Q 10% Q 10% Q 5% Q 5% 5% 5% Additional Job Functions:, W, M, Q, A %Time 1. Communicate with employees to ensure a better W 5% understanding of all policies in the areas of employee relations and benefits. 2. Coordinate with O/Employee evelopment in implementing programs to address IP needs. A 2%

3 3. Maintain competence in function through professional development. Q 2% 4. Other duties as assigned. 1% REQUIRE/MINIMUM QUALIFICATIONS Knowledge, Skills and Abilities: Ability to lead and direct the activities of exempt level professionals in the functions of employee relations and benefits. Ability to coach and influence employees and leaders. Able to partner with leaders to bring resolution to employee concerns and benefit issues. Ability to facilitate leaders and employees in group settings. Able to develop training materials and user manuals and the ability to conduct training in a classroom setting. Ability to assess and implement on-line training programs. Knowledge of laws and regulations applicable to employee relations and benefits; the ability to apply this knowledge in recommending appropriate actions. Clear and concise verbal and written communications. Able to confidentially maintain personal information. Understands and respects the sensitive nature of information and manages this responsibly to ensure issues are handled discreetly, effectively and efficiently. Education and Experience: Required Education: Bachelor s degree in Human Resources, Organizational evelopment, or Business with HR concentration. Preferred Education: Required Experience: Master s degree in Human Resources, Organizational evelopment, or Business with HR concentration. Must have seven or more solid years of experience with a heavy emphasis in employee relations and benefits. Must have three years leading and managing exempt level professionals.

4 Preferred Experience: Experience in a higher education environment desired. Licenses/Certifications: Required Licenses/Certifications: N/A Preferred Licenses/Certifications: Certification as Professional in Human Resources (PHR) or Senior Professional Human Resources (SPHR) preferred. Work Environment Office Environment, W, M, Q, A Physical Activity 4 : Sitting Walking Standing Lifting up to 25 pounds Q, W, M, Q, A Employee Signature ate Leader Signature ate 4 Examples include: walking, running, sitting standing, etc. Lifting up to 10, 25, 50 or over 100 pounds of force.

5 For HR Use Only: Position Number Position Class Position Ecls Salary Table Eskl Code NOTE: This job description is not an employment agreement or contract. The Chancellor/Vice Chancellor/President and/or designee has the exclusive right to alter this job description at any time without notice. Employees of SJC are expected, as required in their specific job functions, to participate in maintaining standards required for accreditation; to participate in college task forces, activities, meetings, committees and councils; to interact and work cooperatively in order to assist students, staff, faculty and the community in the accomplishment of various goals; to represent one s self and the college in a positive, professional manner consistent with the core values which include a passion for learning, service and involvement, creativity and innovation, academic excellence, dignity and respect, and integrity; and to safeguard sensitive or confidential information from intentional or unintentional disclosure. Employees are expected to maintain current working knowledge of policies, procedures and guidelines necessary to answer work-related questions and to provide assistance to students, staff, faculty and the general public in a timely and courteous manner. Employees are also expected to perform other duties as may be assigned by their supervisor and to contribute to the team efforts of the department and to assist the college in achieving its strategic goals. Employees must abide by all laws, college policies and guidelines. The San Jacinto College istrict is committed to equal employment opportunity for all employees and applicants without regard to race, creed, color, national origin, citizenship status, age, disability, pregnancy, religion, gender, sexual orientation, gender expression or identity, genetic information, marital status, or veteran status in accordance with applicable federal and state laws.