Loblaw Companies Limited

Transcription

1 Loblaw Companies Limited Electronic Data Interchange (EDI) 864 Resolution Procedures For Invoices Loblaw Companies Limited 1 President's Choice Circle Brampton Ontario L6Y 5S5 Page 1 of 19

2 CONTENTS WHAT ARE ERROR 864 MESSAGES? 4 What's Changing 864 Messages Legacy & NEW SAP 864 Messages 6 EDI 864 TEXT ADMINISTRATIVE MESSAGE SAMPLE RESO LUTION PROCEDURES FOR INVOICES 8 DUPLICATE INVOICE NUMBER 8 CANCELLED OR INVALID PO # 8 INVOICE DATE IS NOT IN THE SPECIFIED RANGE 8 DELIVERY DATE MISSING 8 CHARGE CODE USED NOT AUTHORIZED 9 INVALID UPC 9 CUSTOMER NUMBER MISSING 9 CUSTOMER # MISMATCH 9 CANNOT FIND THE PROVINCE FOR DC 9 OVER-INVOICE LIMIT. INVOICE AMOUNT IS GREATER THAN FOR DC 9 PO HEADER STATUS IS FULLY INVOICED 9 DUNS NUMBER NOT VAILD 9 WRONG UNIT OF MEASURE ON INVOICE 10 INVOICE SHIP-TO DOES NOT MATCH PURCHASE ORDER SHIP-TO 10 AMOUNT IN THE SUM SEGMENT IS NOT MATCHING TO CALCULATED AMOUNT 10 GST/HST/QST RELATED REJECTIONS 11 DUPLICATE TAX CODES FOR THE LINE ITEM 11 QST BUT THE PROVINCE IS NOT QUEBEC 11 INVOICE IS FROM NL NS NB ON BC AND HAS QST 11 TAX CODE DOES NOT MATCH DESCRIPTION 12 NO TAX DESCRIPTION FOR THE LINE NUMBER 12 WRONG TAX DESCRIPTION FOR THE LINE NUMBER 12 INVALID TAX REG NUMBER 12 TAX REGISTRATION NUMBER MISSING 12 Loblaw Companies Limited 1 President's Choice Circle Brampton Ontario L6Y 5S5 Page 2 of 19

3 TAX VALUE EXCEEDS THE TOLERANCE FOR THE LINE ITEM 13 SUMMARY TAX CODE DISCREPANCY 13 SUMMARY TAX OVER LIMIT 13 REFERENCE INFORMATION 15 Cross-Dock / LCL Pick-Up Invoices 15 Item-Level Allowances and Charge Codes 16 C090 - Bottle Deposits and Ecology Charges 16 C090 for Western Provinces (BC, Alberta, Saskatchewan, Manitoba) 16 D200 Freight Charges (Item-Level) 17 Summary-Level Allowances and Charge Codes 17 VALUABLE INFORMATION 18 CONTACTING EDI DEPARTMENT 18 SPS COMMERCE PORTAL INSTRUCTIONS 18 MANDATORY BILLING ADDRESS 19 Loblaw Companies Limited 1 President's Choice Circle Brampton Ontario L6Y 5S5 Page 3 of 19

4 What are Error 864 Messages? 864 errors occur after Loblaw s EDI system has validated that a document conformed to EDI standards and after an accepted acknowledgement 997 document was returned to a supplier. These types of rejections are not actual EDI errors, but are data errors (business data) within the EDI document. Documents for which 864 notices are issued are not processed by Loblaws Inc. Suppliers must review and if applicable, correct and retransmit documents for which 864 s were issued. The supplier must wait until a full 24 hours has elapsed before retransmitting the corrected document. If a supplier requires further assistance understanding 864 errors beyond the explanations provided within this document, they must contact their own EDI Department or EDI Software provider/consultant not Loblaws Inc. The same applies if a copy of raw EDI documents is required by a supplier. There are 27 potential Error Messages that a supplier could receive: 1. DUPLICATE INVOICE NUMBER (Warehouse &DSD) 2. CANCELLED OR INVALID PO # (Warehouse &DSD) 3. INVOICE DATE IS NOT IN THE SPECIFIED RANGE (Warehouse &DSD) 4. DELIVERY DATE MISSING (Warehouse &DSD) 5. CHARGE CODE USED NOT AUTHORIZED (Warehouse &DSD) 6. INVALID UPC (Warehouse &DSD) 7. CUSTOMER NUMBER MISSING (DSD) 8. CUSTOMER # MISMATCH (DSD) 9. CANNOT FIND THE PROVINCE FOR DC (Warehouse) 10. OVER-INVOICE LIMIT. INVOICE AMOUNT IS GREATER THAN (Warehouse &DSD) 11. PO HEADER STATUS IS FULLY INVOICED 12. DUNS NUMBER NOT VALID (Warehouse) 13. WRONG UNIT OF MEASURE ON INVOICE (Warehouse &DSD) 14. INVOICE SHIP-TO DOES NOT MATCH PURCHASE ORDER SHIP-TO 15. AMOUNT IN THE SUM SEGMENT IS NOT MATCHING TO CALCULATED AMOUNT (Warehouse &DSD) (Warehouse &DSD) 16. DUPLICATE TAX CODES FOR THE LINE ITEM (Warehouse &DSD) 17. QST BUT THE PROVINCE IS NOT QUEBEC (Warehouse &DSD) Loblaw Companies Limited 1 President's Choice Circle Brampton Ontario L6Y 5S5 Page 4 of 19

5 18. QST WITH NO GST FOR LINE NUMBER (Warehouse &DSD) 19. INVOICE IS FROM NL NS NB ON BC AND HAS QST (Warehouse &DSD) 20. TAX CODE DOES NOT MATCH DESCIPTION (Warehouse &DSD) 21. NO TAX DESCRIPTION FOR THE LINE NUMBER (Warehouse &DSD) 22. WRONG TAX DESCRIPTION FOR THE LINE NUMBER (Warehouse &DSD) 23. INVALID TAX REG NUMBER (Warehouse &DSD) 24. TAX REGISTRATION NUMBER MISSING (Warehouse &DSD) 25. TAX VALUE EXCEEDS THE TOLERANCE FOR THE LINE ITEM (Warehouse &DSD) 26. SUMMARY TAX CODE DISCREPANCY (Warehouse &DSD) 27. SUMMARY TAX OVER LIMIT (Warehouse &DSD) Loblaw Companies Limited 1 President's Choice Circle Brampton Ontario L6Y 5S5 Page 5 of 19

6 Loblaw Companies Limited 1 President's Choice Circle Brampton Ontario L6Y 5S5 Page 6 of 19

7 EDI 864 TEXT ADMINISTRATIVE MESSAGE SAMPLE Sample 864 Text Message below is displayed in its entirety, different sections and data have been identified. Invoice, session and control numbers are provided so the supplier s EDI service can pinpoint the problem transmission. Supplier number is also present in the 864, refer to the REF segment with DP qualifier ST*864* BMG*00*REJECT DOCUMENTS*03 HEADER SECTION N1*CQ*LOBLAW COMPANIES*9* MIT*INVOICE DATA ERROR ATTN N1*SU*GENERIC*9* N3*50 GENERIC N4* GENERIC *QC*H8R 3E7*CA Supplier s company information PER*IC* visit Instructions to obtain 864 Resolutions PER*IC* type in USER: loblawsupplier and PASSWORD: spscommerce1 N1*CQ*LOBLAWS INC*9* N3*1 PRESIDENTS CHOICE CIR. Loblaw company information N4*BRAMPTON*ON* L6Y 5S5*CA REF*DP*26773 Supplier # MSG* DUPLICATE INVOICE / COPIE DE FACTURE Error Message MSG* INVOICE ALREADY ACCEPTED WITHIN THE PAST YEAR MSG* MSG*880N9 0000ST08921 MSG*880N9 0000RV90 MSG* INVOICE#: P.O.#: Inv and PO # attention required MSG* SESSION#: MSG.CONTROL.NUM#: MSG* PLEASE BE ADVISED THAT THE STATED INVOICE WILL NOT MSG* BE PROCESSED AND IS PURGED FROM OUR SYSTEM DUE TO ERRORS. MSG* PLEASE CORRECT AND RETRANSMIT THE TRANSACTION. MSG* NO FACTURE: NO BC: MSG* NO SESSION: NO CONTROLE MESSAGE: MSG* VEUILLEZ NOTER QUE LA FACTURE MENTIONNEE NE SERA PAS MSG* TRAITEE ET SERA REJETEE DU SYSTEME A CAUSE D'ERREURS. MSG* VEUILLEZ CORRIGER ET RETRANSMETTRE LA TRANSACTION. SE*27* Loblaw Companies Limited 1 President's Choice Circle Brampton Ontario L6Y 5S5 Page 7 of 19

8 864 RESOLUTION PROCEDURES FOR INVOICES Please note that the following Error messages should be reviewed with your EDI Services partner and ensure you wait 24hrs before retransmitting if applicable. 864 Description Message Advises Action Required 1 DUPLICATE INVOICE NUMBER 2 CANCELLED OR INVALID PO # 3 INVOICE DATE IS NOT IN THE SPECIFIED RANGE 4 DELIVERY DATE MISSING a) A duplicate occurred and the initial invoice was processed. b) Duplicate = transmitted twice in a 30 day period for DSD and 6 month period for warehouse. c) Duplicate rejected = Transmitted twice withina 24 hour period. a) Invalid Purchase Order Number was transmitted. b) PO # does not exist in our system or PO was cancelled. Invoice was transmitted which: 1. contains a delivery date 30 days prior to the transmission date or 2. is future dated by more than 48 hours Invoice missing : a) DTM002 delivery date. or b) Wrong DTM code was transmitted. DTM codes: DSD is 002; Warehouse is If it is a duplicate then no additional action is required 2. If an incorrect invoice number was used then correct the document and retransmit. As per Loblaws policy, the same invoice number should not be reused during a one year period. 1. Maximum 10 digit PO. 2. If this is a Direct to Store invoice, supplier needs to ensure they have filled in IT details in the REF segments and then retransmit; otherwise the system assumes this is a warehouse invoice and will check for PO #. 3. Supplier should contact their Loblaw Supply Chain Analyst (SCA) to obtain the correct/updated PO number and retransmit. 1. If invoice delivery date is more than 30 days old then the supplier should contact: Loblaws Winnipeg Shared Services group at to determine the next course or action. 2. If the delivery date is future dated wait until actual delivery date before retransmitting. Add delivery date to the DTM segment OR correct the DTM code and retransmit. Loblaw Companies Limited 1 President's Choice Circle Brampton Ontario L6Y 5S5 Page 8 of 19

9 864 Description Message Advises Action Required 5 CHARGE CODE USED NOT AUTHORIZED 6 INVALID UPC (DSD) 7 CUSTOMER NUMBER MISSING (DSD) 8 CUSTOMER # MISMATCH (DSD) 9 CANNOT FIND THE PROVINCE FOR DC (Warehouse) 10 OVER-INVOICE LIMIT. INVOICE AMOUNT IS GREATER THAN FOR DC 11 PO HEADER STATUS IS FULLY INVOICED 12 DUNS NUMBER NOT VAILD (Warehouse) Charge code is not recognized or is not authorized. UPC transmitted on invoice does not match UPC on PO. Invoice / credit transmitted with an invalid store number / closed store or store that is not DSD authorized. Store number does not belong to the Purchase Order number sent on invoice. PO# transmitted does not belong to store # transmitted. DC number transmitted on invoice is not recognized therefore unable to apply applicable province. Invoice amount transmitted exceeds allowable monetary element field length in the TDS segment PO / Invoice match received. Cannot accept more invoices for that PO. DUNS number missing. Required to process invoice. Retransmit invoice with correct charge code. Refer back to UPC on PO, if in disagreement contact the applicable category department. 1. Access the Loblaws Store number list on SPS portal to obtain and correct store number by location and retransmit. 2. If store number is on current store list then supplier needs to contact their applicable Loblaws category contact to determine why they are not authorized to ship to that store. Store # s must be 5 numeric characters in length. 3. Warehouse invoice do not send REF segments otherwise the system assumes this is a DSD invoice. Warehouse invoices do not have store or department # s. Correct the PO # or store # and retransmit Correct DUNS number for the Ship To location and retransmit invoice.. Correct total invoice amount and retransmit If you require further assistance please contact your Loblaw Accounts Payable rep. Add Loblaws DUNS number for the Ship To location and retransmit invoice. Loblaw Companies Limited 1 President's Choice Circle Brampton Ontario L6Y 5S5 Page 9 of 19

10 864 Description Message Advises Action Required 13 WRONG UNIT OF MEASURE ON INVOICE 14 INVOICE SHIP-TO DOES NOT MATCH PURCHASE ORDER SHIP-TO 15 AMOUNT IN THE SUM SEGMENT IS NOT MATCHING TO CALCULATED AMOUNT The unit of measure (UOM) at line item level on your invoice does not match the UOM on the purchase order. Ship-to DUNS number on your invoice does not match Loblaw s Purchase Order receipt. An invoice was transmitted with detail calculations not matching or equaling summary total (TDS). Note: Loblaws is unable to assist you further other than what is provided as Action Required. The error is not caused by Loblaws system Correct line item quantities and unit of measure to match purchase order and retransmit Correct the DUNS number on your invoice to match the DUNS number on the Purchase Order and retransmit. 1. Each of the following must be verified as any of these can cause this error: Once corrected, retransmit. a) Line item taxes are not = to total summary taxes. Dollar amounts must NOT include a decimal or negative sign. Manually add item tax SAC code amounts and verify they equal the total tax SAC code amount. b) Verify that no allowances are being transmitted. Allowances for Direct to Store invoices must be included in the item cost amount reflected on the IT1 element. c) Verify that Registration Fees are being transmitted at at item level. d) Bottle deposits must be transmitted at item level. Verify that qualifier C (charge) is used for the Bottles left at the store and A (allowance) for bottles picked up from the store. 2. If a, b, c, and d are correct then calculate that the total invoice is correct by doing the following: a) multiply each item quantity by item cost b) add/subtract bottle returns c) add registration fees add total taxes (after you confirmed that item taxes Loblaw Companies Limited 1 President's Choice Circle Brampton Ontario L6Y 5S5 Page 10 of 19

11 GST/HST/QST RELATED REJECTIONS The automated tax verification component will retrieve the expected tax rate based on an effective date and a Jurisdiction code and will use this rate together with the quantities and costs from the supplier s EDI invoice to calculate the expected tax value. The two tax values are then compared and if they are equal or have a difference that is less than or equal to a 1% tolerance then the verification completes. The following are 864 rejection messages related to incorrect calculation of GST/HST/QST taxes and the way it was applied. 864 Description Message Advises Action Required 16 DUPLICATE TAX CODES FOR THE LINE ITEM 17 QST BUT THE PROVINCE IS NOT QUEBEC 18 QST WITH NO GST FOR LINE NUMBER 19 INVOICE IS FROM NL NS NB ON BC AND HAS QST Invoice transmitted with more than one occurrence of GST/HST for the same item. Invoice transmitted for a DC/store outside the Province of Quebec but contained GST and QST. Invoice transmitted with QST but is missing a GST line for the same item. Take note; QST is calculated based on item cost plus GST amount therefore both charges are applicable if invoicing a DC/store in the Province of Quebec. An invoice has transmitted with HST and QST for a store/dc located within an Atlantic, Ontario or Western Province. Check each line item (IT1 segment) and the corresponding tax charge or allowance which will be found in SAC segments. Every SAC segment should contain only one of the following codes per line item and at summary level. Correct and retransmit. D350 for GST/HST allowance D360 for GST/HST charge H806 for QST allowance H770 for QST charge Check the province of the Distribution center or store that is being invoiced. If the DC or store is not in Quebec OR has not been cross-docked/picked up in Quebec, then there should not be a QST charge or allowance. Correct and retransmit. 1. Verify the province of the Distribution center or store that is being invoiced. If the DC or store is in Quebec then correct the invoice by adding GST and retransmit. 2. If the invoice is for a location outside Quebec, remove QST charge and ensure that the appropriate tax is applied and retransmit. Note an item in a Quebec store / DC may be only GST applicable. In this case, no rejection will be generated if only GST is applied. Verify the province of the Distribution center or store being invoiced. If the DC or store is located in an Atlantic, Ontario or Western Province, remove QST charges and retransmit. Loblaw Companies Limited 1 President's Choice Circle Brampton Ontario L6Y 5S5 Page 11 of 19

12 864 Description Message Advises Action Required 20 TAX CODE DOES NOT MATCH DESCRIPTION 21 NO TAX DESCRIPTION FOR THE LINE NUMBER 22 WRONG TAX DESCRIPTION FOR THE LINE NUMBER 23 INVALID TAX REG NUMBER 24 TAX REGISTRATION NUMBER MISSING 25 TAX VALUE EXCEEDS THE TOLERANCE FOR THE LINE ITEM Tax description is not valid EDI code(s) transmitted for taxes are not recognized. Invoice transmitted with a missing tax description. Incorrect Tax description in the SAC_15 at detail (item) level. Tax registration number not found in Loblaws' master file. Tax registration is missing on invoice. Invoice transmitted with incorrect tax calculations for an item(s) after taking into consideration the province where the product was shipped plus any allowances/charges that may impact an items pre-tax amount. This rejection type will occur if any expected tax amounts for any item on the invoice is greater than our allowable 1% tolerance or $1 variance. Verify all SAC segments in the detail section and ensure that SAC_15 is populated with the correct Tax Description depending upon the applicable tax qualifier for the particular product and retransmit. The first three letters of the SAC_15 description MUST contain GST; HST; or QST and tax calculation must reflect the applicable tax rate. Loblaws validates the detail section SAC_15 to determine what tax is applied to each product. Add applicable Tax registration number and retransmit invoice.. Include the tax registration number on invoice and resend invoice. Contact Loblaws if you tax registration number has changed. 1. Validate the first three letters of the SAC_15 contains the correct tax type i.e. HST or GST or QST. This enables validation of correct tax for item. Cross-Doc - If the tax rate has been adjusted to reflect a location other than the purchasing DC, then verify that the Ship To Duns number includes the corresponding 2 digit number where the order is being routed through. Refer to Cross-Dock section for Location Table with further explanation and example. If the DC# on the purchase order is the same as the Ship to Duns number s last 2 digits then continue checking your invoice as follows: 2. Check the province of the store or DC where the purchase order was shipped and ensure taxes were calculated at item level based upon the appropriate tax rate for that specific province and by taking into consideration any charges/allowances that may increase or decrease the cost of the item before tax. Loblaw Companies Limited 1 President's Choice Circle Brampton Ontario L6Y 5S5 Page 12 of 19

13 864 Description Message Advises Action Required 25 These allowances and charges can be found in the SAC segments after each line item with one of the following codes listed below. These allowances / charges should not contain any decimals or negative signs. Obtain the subtotal of each line by taking the quantity shipped multiplied by the item s cost less or minus any of the allowances / charges shown below. Allowances: D290, I570, I170, E720, I310, D250, H560, F340 Charge: D200 Freight Charges C090 Ecology for West (increases the item s pre-tax amount) The following have no impact to item cost: C110 Bottle deposit for West C090 Bottle deposit for Quebec/Atlantic 26 SUMMARY TAX CODE DISCREPANCY 27 SUMMARY TAX OVER LIMIT Tax code at summary level does not match the description SUMMARY LEVEL TOTAL of a tax is greater than Loblaws allowable 1% tolerance or $1 variance after comparing total line item taxes to the actual summary total. NOTE- QST = line item quantity times item cost, plus GST multiplied by 9.5%. Retransmit document when corrected Correct tax code or tax description and retransmit invoice. 1. Verify summary level tax charges and allowances equal to the total of all tax amounts at item level and that the summary amount is within a 1% variance or a $1 difference. Go back and ensure that tax calculations are correct at each item level. Keep in mind that the following may increase/decrease the tax amount applicable on any any given item. These allowances/charges cannot contain any decimals or negative signs. Allowances (to be added before item tax calculation) Applies to warehouse invoices only. Loblaw Companies Limited 1 President's Choice Circle Brampton Ontario L6Y 5S5 Page 13 of 19

14 864 Description Message Advises Action Required 27 Item level GST/HST SAC codes SAC*C*D360 charge SAC*A*D350 credit Item level QST SAC codes SAC*C*H770 charge SAC*A*H806 credit Summary Level GST/HST SAC codes SAC*N*D360 or D350 Summary Level QST SAC codes SAC*N*H770 or H806 C000 = Defective / Co-op E760 = Warehouse Discount C310 = Discount Charges (to be subtracted before item tax calculation) Applies to warehouse invoices only. H090 = Produce Extra (SAC01=C) Also remember that QST is calculated at item level based on the items cost plus any GST amounts. 2. After verification of each items taxes, obtain a running total of the items taxes and compare to the summary total. Correct amount and retransmit. Loblaw Companies Limited 1 President's Choice Circle Brampton Ontario L6Y 5S5 Page 14 of 19

15 Cross-Dock / LCL Pick-Up Invoices Reference Information Approximately 20% of all warehouse invoices are either cross-docked (a stop along the way on route to the final destination / purchasing DC) or picked up by Loblaws at a set destination. In either case, it is imperative to recognize that taxes are applicable based on the first destination where Loblaws takes possession of the goods, not the final destination. Therefore, taxes will not always be based on the purchasing DC. Explanation Assume that a purchase order is created for a DC in Newfoundland and is sent to a supplier in British Columbia. The supplier ships the product and is aware that the goods are first going to be cross-docked in Quebec on route to the final destination of Newfoundland. Because this first stop / destination is in Quebec, the invoice is subject to QST, rather than the HST that is applicable to Newfoundland. Accordingly, the supplier should create the invoice with amounts for QST on all taxable items. EDI Visual Illustration These two digits will be read on all warehouse invoices to reference the ST*810* BIG* * * * Cross-dock / Loblaws Pick-up location table. REF*BM* If these two digits are 00 then the DC REF*GT*R Number will be used to determine the N1*BT*LOBLAWS INC.*9* Appropriate tax rate to check against N3*1 PRESIDENT S CHOICE CIRCLE N4*BRAMPTON*ON*L6Y 5S5*CA N1*ST*NGW Division Maplegrove Whs*9* N1*ST LINE: DUNS Number N3*1105 Fountain St. N. N4*Cambridge*ON*N3H 4R7*CA N1*VN*SUPPLIER'S NAME*9* N3*SUPPLIER STREET ADDRESS N4*CITY*PROVINCE*PO-CODE*COUNTRY DTM*011* FOB*CC*OR*CUSTOMER PICKUP 01 Alberta 02 British Columbia 03 Ontario 04 New Brunswick 05 Newfoundland 06 Nova Scotia Prince Edward Island Quebec 09 Saskatchewan 10 Manitoba Northwest Territories Cross-Dock / LCL Pick-Up Location Table For all warehouse invoices only, the tax verification component will also look at the DUNS # of ST N1 segment. If applicable, the supplier will indicate the cross-dock or pick-up location by changing the 00 in front of the DC (last two digits) of this DUNS #. A list of the cross-dock and pick-up locations is displayed on the left. Example: N1*ST*WESTFAIR FOODS *CALGARY*9* The goods on this invoice are destined for a DC in Calgary. However, by changing the two digits before the DC number to '08' (Quebec), this communicates to the tax verification component that the goods were either first cross-docked, or Loblaws picked up the goods in Quebec. Therefore, QSTapplicable items may also appear on the invoice Yukon 13 Nunavut 20 United States Loblaw Companies Limited 1 President's Choice Circle Brampton Ontario L6Y 5S5 Page 15 of 19

16 Item-Level Allowances and Charge Codes It is imperative that only charge codes / allowances reflected in the following list are submitted at item-level on EDI invoice transmittals. Charge codes or allowances transmitted that are not on this list will not be recognized by Loblaws and may cause the EDI invoice to reject. The tax verification component in Loblaw s system has been programmed to expect any of the following allowance codes to reduce the pre-taxable amount of an item and any of the following charge codes to increase the pre-taxable amount of an item. Two exceptions to this rule are: C110 (all of Canada) and C090 (non-western provinces only). See following notes below. Is it an Allowance or Charge Code? Code Code Description Group Description WHS DSD A D250 Leaks & Swells Leaks & Swells A H560 Freshness Leaks & Swells A E720 Distribution Allowance Item Up/Down A I310 Truckload Allowance Item Up/Down A F340 Freight Allowance Freight Allowances C D200 Freight Charges Freight Charges C C C C090 C110 C090 Ecology for West (BC, AB, SK, MB) Bottle Deposit for West (BC, AB, SK, MB) Bottle Deposit for the Rest of Canada Bottle Deposit and Ecology Charges Bottle Deposit and Ecology Charges Bottle Deposit and Ecology Charges A D290 Full Truck Allowance Off-Invoice Deals A I570 Warehouse Discount Off-Invoice Deals A I170 Trade Discount Off-Invoice Deals C090 - Bottle Deposits and Ecology Charges C090 can be used by suppliers for two different purposes depending on which province the invoice is billable to. In the West (BC, AB, SK, MB), suppliers must use the C090 charge code for items that are subject to ecology taxes. Please see the next section for an overview. For the remainder of the country, suppliers can use the C090 charge code for bottle deposits. Any C090 charges used for bottle deposits will not increase the pre-taxable cost of the item. C090 for Western Provinces (BC, Alberta, Saskatchewan, Manitoba) In Western Provinces it is possible that an item may not taxable but is still subject to container / ecology tax. In this case, the amount of ecology tax on an item, which is submitted through charge code C090, is till GST taxable, even if the item itself is not taxable. This is relevant to both DSD and WHS invoices. Loblaw Companies Limited 1 President's Choice Circle Brampton Ontario L6Y 5S5 Page 16 of 19

17 D200 Freight Charges (Item-Level) In a similar manner on how code C090 is managed in Western Provinces, D200 Freight Charges are still GST taxable, even if the item on which freight is being charged is not taxable. However, in contrast, D200 Freight Charges are only found on warehouse invoices and can be submitted in every province. Therefore, a second double-check calculation will be executed by the tax verification component, if a variation is found in an original calculation that contains a D200 charge. The amount given for D200 itself will be multiplied by 5% and then compared with the amount the supplier has submitted for either D360 or D350. If both calculations for an item with a D200 charge fail, then the whole invoice will be rejected as "GST/HST AMOUNT DISCREPANCY." If one of the two calculations falls within a 1% tolerance or less than a $1 difference then there should not be a rejection. Summary-Level Allowances and Charge Codes It is imperative that only the charge codes / allowances that appear on the following list are submitted at summary-level only on EDI invoices. Any charge codes or allowances not appearing on this list will not be recognized by Loblaws and may cause the EDI invoice to reject. Please note that summary-level charge codes / allowances should only be transmitted on warehouse invoices and applies only to small group of suppliers who are permitted to send an allowance or charge at the summary level. Is it an Allowance or Charge Code? Code Code Description Group Description WHS A C000 Defective Allowance Warehouse Discounts A E760 New Warehouse Allowance Warehouse Discounts A C310 Up / Down Allowance Vendor Up/Down C H090 Special Handling Vendor Up/Down Jurisdiction Codes Taxes to be used in EDI Taxes applied by province Actual Government Tax Breakdown AB 5%GST 5% GST + 0% manufacturing tax (included in price of the product) BC 12%HST 5% GST + 7% PST MB 5%GST 5% GST + 7% manufacturing tax (included in price of the product) NB 13%HST 5% GST + 8% PST NL 13%HST 5% GST + 8% PST NN 5%GST 5% GST + 0% manufacturing tax (included in price of the product) NS 15%HST 5% GST + 10% PST NT 5%GST 5% GST + 0% manufacturing tax (included in price of the product) ON 13%HST 5% GST + 8% PST PE 5%GST 5% GST + 10% manufacturing tax (included in price of the product) QC 5%GST + 9.5%QST 5% GST + 9.5% QST SK 5%GST 5% GST + 5% manufacturing tax (included in price of the product) YT 5%GST 5% GST + 0% manufacturing tax (included in price of the product) Loblaw Companies Limited 1 President's Choice Circle Brampton Ontario L6Y 5S5 Page 17 of 19

18 Valuable Information 997 represents receipt of an EDI transmission, however it is not necessarily an acceptance of all documents. It is the suppliers responsibility to understand and interpret the segments and react to any such rejections. Any rejections due to non compliance errors will not be processed. 864 is a business rejection. It is the suppliers responsibility to understand and interpret the segments and react to any such rejections. Any business related rejections will not be processed. CONTACTING EDI DEPARTMENT All EDI enquiries are to be sent to edigrp@loblaw.ca with the following information: o Vendor Name o Vendor Number o Purchase order #, invoice # and date of document o EDI Issue/problem NOTE: Calls to the edi group will not be returned. Enquiries must be sent to the address above. SPS COMMERCE PORTAL INSTRUCTIONS Loblaw Companies Limited 1 President's Choice Circle Brampton Ontario L6Y 5S5 Page 18 of 19

19 MANDATORY BILLING ADDRESS Effective May 2, 2011 for financial and accounting reasons, it is important that all vendors address all invoices for all branches and Direct Store Deliveries to Loblaws Inc. 1 President s Choice Circle Brampton, Ontario L6Y 5S5 Loblaw Accounts Payable department will withhold payment on invoices that are incorrectly addressed. Invoices should also include the following: 1. Ship To: correct location where goods are sent 2. Vendor name and address 3. GST/HST/QST/PST registration # s (as appropriate) EXAMPLE segments of 810 invoice BILL TO SHIP TO VENDOR N1*BT*LOBLAWS INC*9* N3*1 PRESIDENT S CHOICE CIRCLE N4*BRAMPTON*ON*L6Y 5S5*CA N1*ST*LCE OTTAWA*9* N3*2625 SHEFFIELD ROAD N4*OTTAWA*ON*K1B 1A8*CA N1*VN*VENDOR'S NAME*9* N3*VENDOR STREET ADDRESS N4*CITY*PROVINCE*PO-CODE*COUNTRY GST/HST/QST/PST INFORMATION TAX description appears at DETAIL LEVEL as follows: SAC*C*D360***690*******02***GST TAX registration # s appears at SUMMARY LEVEL as follows: SAC*N*D360***690******** RT0001**GST Loblaw Companies Limited 1 President's Choice Circle Brampton Ontario L6Y 5S5 Page 19 of 19