Aastra 6739i Telephone Templates Understanding and Using Telephone Templates
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- Piers Underwood
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1 Understanding and Using Telephone Templates Each telephone has an electronic template, which is assigned to the phone. The template allows you to personalize your phone: adding, moving, or configuring soft keys. Use the following table to understand the terms used throughout this document: Term Soft Key DND VM Pickup Free/None Spaces BLF Description Display on your screen and change, depending on your task or template settings. Do Not Disturb Send all calls to voic Voic Speed Dial to check Voic messages Allows you to pickup a call ringing on another phone. Programmable spaces for Speed Dial, Speedial/Xfers, etc. Busy Lamp Field Allows you to monitor the status of another user, also acts as a speed dial. There are three types of telephone templates for the Aastra 6737i: Term Description Starts on Page Basic Basic templates are relevant to users that are not in a call center or expansion Pg. 2 module. Most users will use the basic templates available. Expansion Module Exp Templates allow for 40 extra BLFs through a module attached to your Pg. 11 telephone. You can choose a LED module or a paper insert module. Call Center CC Templates are for users apart of a call center should use these templates, to include the ACD softkey, which allows the user to answer call center calls. Pg. 17 Note: Follow the link to jump to templates in that category or template. Once you have chosen the appropriate template, please request the template through this form: it.iastate.edu/forms. 1
2 Basic With a basic template, you can choose your soft keys that are relevant to most telephone users. Note: If you are part of a call center or have an expansion module, please do not choose a basic template. 6939i: Basic A Description: 1 line available, 1 DND, 22 BLFs, and 10 free spaces for other soft keys (speed dial, speed dial/xfer, etc.) 2
3 6939i: Basic B Description: 1 line available, 1 DND, 1 Call Pickup, 10 BLFs, and 21 free spaces for other soft keys (speed dial, speed dial/xfer, etc.) 3
4 6939i: Basic C Description: 1 line available, 1 DND, 1 Call Pickup, 1 Forward, 1 Pull, and 29 free spaces for other soft keys (speed dial, speed dial/xfer, etc.) 4
5 6939i: Basic D Description: 1 line available, 1 DND, 1 Call Pickup, 1 Forward, 1 Pull, 18 BLFs, and 11 free spaces for other soft keys (speed dial, speed dial/xfer, etc.) 5
6 6939i: Basic E Description: 1 line available, 1 DND, 1 Call Pickup, 1 Forward, 1 Pull, 8 BLFs, and 21 free spaces for other soft keys (speed dial, speed dial/xfer, etc.) 6
7 6939i: Basic F Description: 2 lines available, 1 DND, 20 BLFs, and 12 free spaces for other soft keys (speed dial, speed dial/xfer, etc.) 7
8 6939i: Basic G Description: 2 lines available, 1 DND, 1 Pickup, 1 Forward, 1 Pull, 16 BLFs, and 13 free spaces for other soft keys (speed dial, speed dial/xfer, etc.) 8
9 6939i: Basic H Description: 3 lines available, 1 DND, 1 Pickup, 1 Forward, 1 Pull, 14 BLFs, and 15 free spaces for other soft keys (speed dial, speed dial/xfer, etc.) 9
10 6939i: Basic I Description: 4 lines available, 1 DND, 1 Pickup, 1 Forward, 12 BLFs, and 17 free spaces for other soft keys (speed dial, speed dial/xfer, etc.) 10
11 Expansion Module With an Expansion Module template, you will see the expansion module (LED or Paper). This module allows you 40 extra BLFs. Note: If you do not have an expansion module, please choose a basic or call center template. 6939i: Exp A Description: 1 line available, 1 DND, 1 Pickup, 1 Forward, 1 Pull, 40 BLFs, and 29 free spaces for other soft keys (speed dial, speed dial/xfer, etc.), LED Expansion Module with 40 BLFs 11
12 6939i: Exp B Description: 2 lines available, 1 DND, 1 Pickup, 1 Forward, 1 Pull, 40 BLFs, and 29 free spaces for other soft keys (speed dial, speed dial/xfer, etc.), LED Expansion Module with 40 BLFs 12
13 6939i: Exp C Description: 1 line available, 1 DND, 1 Pickup, 1 Forward, 1 Pull, 40 BLFs, and 29 free spaces for other soft keys (speed dial, speed dial/xfer, etc.), 40 BLFS, Paper Expansion Module 13
14 6939i: Exp D Description: 2 lines available, 1 DND, 1 Pickup, 1 Forward, 1 Pull, 40 BLFs, and 29 free spaces for other soft keys (speed dial, speed dial/xfer, etc.), 40 BLFS, Paper Expansion Module 14
15 6939i: Exp E Description: 1 line available, 1 DND, 1 Pickup, 1 Forward, 1 Pull, ACD, 28 free spaces for other soft keys (speed dial, speed dial/xfer, etc.). LED Expansion Module with 40 BLFs 15
16 6939i: Exp F Description: 2 lines available, 1 DND, 1 Pickup, 1 Forward, 1 Pull, ACD, 28 free spaces for other soft keys (speed dial, speed dial/xfer, etc.). LED Expansion Module with 40 BLFs 16
17 Call Center With a Call Center template, you will see the ACD softkey. This soft key allows you to log in or out of the telephone group or queue. Note: If you are part of a call center and have an expansion module, please choose an expansion module template. 6939i: CC - A Description: 1 line available, 1 DND, 1 Pickup, 1 Forward, 1 Pull, 1 ACD, 17 BLFs, and 11 free spaces for other soft keys (speed dial, speed dial/xfer, etc.) 17
18 6939i: CC - B Description: 2 lines available, 1 DND, 1 Pickup, 1 Forward, 1 Pull, 1 ACD, 15 BLFs, and 13 free spaces for other soft keys (speed dial, speed dial/xfer, etc.) 18
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