IDEXX PRODUCTS + SERVICES GUIDE ISSUE 1, 2014 TOOLS FOR VETERINARY PROFESSIONALS. from

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1 IDEXX TOOLS FOR VETERINARY PROFESSIONALS from PRODUCTS + SERVICES GUIDE ISSUE 1, 2014

2 WHAT S NEW NEW FROM IDEXX Your best opportunity to save on the SNAP tests you use every day Enroll in SNAP Up The Savings and save up to 10% today Buy 90 or more SNAP tests on one invoice and receive an extra 10% off the order plus 10% off every additional order of 90 or more SNAP tests.* or Buy 30 or more SNAP tests on one invoice and receive an extra 5% off the order plus 5% off every additional order of 30 or more SNAP tests.* Save another 10% during 2015 Receive 5% off all SNAP tests at time of purchase and a 5% year-end rebate. Increase the value that your SNAP tests offer patients, clients and your practice The SNAP Pro Mobile Device Streamline your technician s work flow with the device that automatically activates SNAP tests, displays clear test results and sends them to the patient record all at the touch of a button. Simple design and easy-to-read display improves client engagement, communication and compliance. Electronically captures SNAP test invoice charges to reduce lost revenue and improve profits. Instantly update the patient record for customized, client-friendly reports with IDEXX VetConnect PLUS. Contact your IDEXX veterinary diagnostic consultant or call for details. Contact your IDEXX veterinary diagnostic consultant or call , option 1 for details. * U.S. only. Enrollment required. Open enrollment is September 15, 2014 December 31, Program dates are January 1, 2015 December 31, To enroll, clinic must either (1) purchase 90 or more eligible SNAP tests on one invoice, with 10% off the entire SNAP order, or (2) purchase 30 or more eligible SNAP tests on one invoice, with 5% off the entire SNAP order. Through December 31, 2014, every order of 90 or 30 eligible SNAP tests qualifies for the 10% or 5% discount. Clinics that place orders directly through IDEXX will receive the additional (10%/5%) discount as a credit applied to their IDEXX Points account within 6 8 weeks of purchase. The following SNAP tests are not included in this promotion: SNAP Bile Acids, Cortisol, T 4, and Total T 4 tests. This offer cannot be combined with other discounts, including the IDEXX Shelter savings program, corporate account programs or contract pricing programs. For clinics enrolled in the 2014 SNAP Up The Savings program, current rebates still apply in addition to these savings. Personalized alerts for a comprehensive and timely diagnostic picture The IDEXX VetConnect PLUS mobile app Access your diagnostics from IDEXX in-house analyzers, SNAP tests and IDEXX Reference Laboratories anywhere, anytime. Receive a notification the moment diagnostic results are available by leaving Push Notifications on. Apply personalization so each veterinarian will only receive results for their own patients. Download the app today. Android device? Visit idexx.com/vcpmobile1 or the Google Play store. iphone device? Visit idexx.com/vcpmobile or the Apple App Store. In order to earn the year-end rebate, clinic must maintain prior year s SNAP purchase volume for each of canine and feline SNAP product families. Year-end rebate offered as IDEXX Points, which will be applied to clinic s IDEXX Points account within 4 6 weeks after program end. 1 point = $1 valid toward the purchase of IDEXX products and services only (no cash value). See idexx.com/points for terms and conditions. IDEXX direct ordering now available One knowledgeable source for more focused support to help provide patient care and grow your practice Free shipping and next-day delivery for all your companion-animal SNAP tests and instrument consumables. Order by phone at , option 1.* More time with your IDEXX veterinary diagnostic consultant as well as phone- and field-support representatives to ensure the best solutions and training for your practice. Visit idexx.com/order for more information. * Online ordering will be available in December A comprehensive workup at the point of care with real-time results Introducing the Catalyst One Chemistry Analyzer In one run, with one sample, get chemistry and electrolyte results in 8 minutes plus total T 4 results in as little as 15. Expanding 30-test menu includes advanced diagnostics, like fructosamine, phenobarbital and Urine P:C Ratio for more insight. Upgrade and take advantage of significant tax breaks with IRS tax code Section 179. Talk with your IDEXX veterinary diagnostic consultant today. 2 3

3 IDEXX In-house Analyzers Deliver real-time care and increase practice revenue with a flexible, broad range of in-house profiles, a more efficient work flow and better information management. IDEXX SmartService Solutions IDEXX SmartService Solutions is the highest level of customer support and service in the veterinary industry. With electronic troubleshooting, proactive maintenance and automatic software upgrades, it helps you increase your instrument uptime and improve practice efficiency. IDEXX integration technology IDEXX integration technology allows data to flow back and forth between your practice management software and IDEXX in-house analyzers. This two-way conversation streamlines work flow by consolidating patient diagnostic data, minimizing data entry and typing errors and capturing lost charges. Activate IDEXX VetConnect PLUS and view all your diagnostic results anytime, anywhere. See all your diagnostic results on a single screen, anytime. Only IDEXX gives you one comprehensive view of patient diagnostic results from all your in-house and reference laboratory testing: Consolidated historical results and trending graphs with IDEXX VetConnect PLUS Comprehensive point-of-care chemistry and hematology solutions with real-time results Broadest menu of advanced reference laboratory diagnostics with fast turnaround times Automatic alerts with personalized notifications are sent to iphone or Android devices the instant results are ready NEW NEW IDEXX VetLab Station Laboratory Information Management System (LIMS) SNAP Pro Mobile Device Catalyst Dx Chemistry Analyzer Catalyst One Chemistry Analyzer VetStat Electrolyte and Blood Gas Analyzer SNAPshot Dx Analyzer ProCyte Dx Hematology Analyzer LaserCyte Dx Hematology Analyzer Coag Dx Analyzer IDEXX VetLab UA Analyzer INFORMATION MANAGEMENT CHEMISTRY IMMUNOASSAY HEMATOLOGY URINALYSIS Increase your laboratory information management and diagnostic capabilities. User-friendly touch screen simplifies laboratory work flow Integration with most practice management software All patient results in a single easy-to-read report Comprehensive patient records and diagnostic history, including parameter trending Access to analyte descriptions and IDEXX VetLab Station snippet videos through the online Help system Remote instrument troubleshooting with IDEXX SmartService Solutions Manage your SNAP results and improve work flow and profits when running the SNAP tests you rely on every day. Automatically activates test device and displays results for interpretation to streamline technician s work flow Sends SNAP test results to the patient record at the touch of a button Electronically captures SNAP test invoice charges to reduce lost revenue when used with select practice management software Shares information with your practice management system Revolutionary speed, throughput and flexibility put results in your hands more quickly so you can manage more cases simply and efficiently. Trusted IDEXX dry-slide technology offers accurate results. Preloaded profiles in easy-to-use CLIPs Onboard whole blood separation Multiple-patient load-and-go results Complete menu flexibility: 35 parameters (29 individual tests and 6 calculations) and 7 convenient preloaded CLIPs Deliver personalized, exceptional care with core diagnostic results in one sample run. Share comprehensive results (total T 4, chemistry and electrolytes) during the patient visit Get real-time answers for preanesthetic screens as well as sick- and well-patient visits Run just the tests you need with complete single-slide testing flexibility Save technician time with load-and-go efficiency See all of a patient s diagnostic results on one screen with IDEXX VetConnect PLUS Assess electrolytes, blood gases, acid-base balance, ionized calcium, glucose, anion gap, tco 2 and bicarbonate in-house. Designed and validated specifically for veterinary use Convenient cassette choices to run plasma, serum, venous or arterial whole blood Rechargeable battery for up to four hours of independent operation Add this analyzer to your in-house laboratory for immediate results and efficient management of a wide range of diseases. Trusted SNAP ELISA technology. Reads multiple tests simultaneously and efficiently Use SNAP Total T 4, Cortisol and Bile Acids tests to help evaluate thyroid, adrenal and liver functions Now run SNAP fpl, SNAP cpl, SNAP Feline Triple, SNAP FIV/FeLV Combo, SNAP 4Dx Plus, SNAP Heartworm RT and SNAP Feline probnp tests Quickly screen and monitor dosages and effectiveness of treatments Three cutting-edge technologies provide fast, accurate and complete results in just two minutes. An advanced five-part white blood cell differential with laser flow cytometry An absolute reticulocyte count is provided and feline platelets are analyzed using optical fluorescence Fast, precise count of red blood cells with Laminar Flow Impedance Results validated for canine, feline, equine, bovine, ferret, rabbit, gerbil, guinea pig, pig and mini pig 26 different parameters reported*, including band neutrophil and nrbc indicators Laser flow cytometry providing in-depth, comprehensive CBC with a full five-part optical differential and an absolute reticulocyte count. Laboratory-quality laser flow cytometry technology individually examines each cell for accurate results Absolute reticulocyte counts are the gold standard for classifying anemia No daily maintenance Results validated for canine, feline, equine, ferret, pig and mini pig Fluid analysis capabilities Detect and diagnose clotting disorders in seconds. Connects to the IDEXX VetLab Station for integrated results, electronic record keeping and parameter trending. Results are validated for veterinary use. Provides in-house testing for PT and aptt in seconds for fresh or citrated LED optical detectors monitor blood flow to detect clot formation Lithium ion battery runs more than two hours on a full charge for portability Improves work flow and offers consistent results. Automatically reads IDEXX UA Strips and prints your results so there s no need to decipher strip colors. Simple operation: load strip, press a button, walk away no need to wait for results Veterinary-specific strips validated for canine, feline and equine use Reflectance photometry technology uses LEDs to read test pads Fluid analysis capabilities Go to idexx.com/order to place your order or call for more information. *Number of reported parameters may vary according to species. 4 5

4 Diagnostic Tests for IDEXX In-house Analyzers Make confident real-time decisions. These fast, accurate and flexible veterinary-specific diagnostic tests give you comprehensive in-house capability. 30 different tests with the Catalyst Dx Chemistry Analyzer Easily use single slides, create customized panels or use convenient preloaded CLIPs. Alanine aminotransferase (ALT) Albumin (ALB) Alkaline phosphatase (ALKP) Ammonia (NH 3) Amylase (AMYL) Aspartate aminotransferase (AST) Blood urea nitrogen (BUN) Calcium (Ca) Chloride (Cl) Cholesterol (CHOL) Creatine kinase (CK) Creatinine (CREA) Fructosamine (FRU) Gamma-glutamyltransferase (GGT) Glucose (GLU) Inorganic phosphate (PHOS) Lactate dehydrogenase (LDH) Lactate (LAC) Lipase (LIPA) Magnesium (Mg) Phenobarbital (PHBR) Potassium (K) Sodium (Na) Total bilirubin (TBIL) Total protein (TP) Total T 4 (TT 4) (Coming in 2014) Triglycerides (TRIG) Uric acid (URIC) Urine creatinine (UCRE) Urine protein (UPRO) Calculated values: Globulin (GLOB) Albumin/globulin (ALB/GLOB) ratio BUN/creatinine (BUN/CREA) ratio Sodium/potassium (Na/K) ratio Urine protein:creatinine (UPC) ratio Osmolality Catalyst Dx Chemistry Analyzer and Catalyst One Chemistry Analyzer Chem 17 CLIP Chem 15 CLIP Chem 10 CLIP Lyte 4 CLIP NSAID 6 CLIP Equine 15 CLIP Urine P:C Ratio Fructosamine Slide Phenobarbital Slide Single Slides QC CLIP The ideal comprehensive panel for canine testing (wellness, sick, emergency). Also for adult and geriatric canine preanesthetic screening. 17 results per CLIP ALB, ALB/GLOB, ALKP, ALT, AMYL, BUN, BUN/CREA, Ca, CHOL, CREA, GGT, GLOB, GLU, LIPA, PHOS, TBIL, TP The ideal comprehensive panel for feline testing (wellness, sick, emergency). Also for adult and geriatric feline preanesthetic screening. 15 results per CLIP ALB, ALB/GLOB, ALKP, ALT, BUN, BUN/CREA, Ca, CHOL, CREA, GGT, GLOB, GLU, PHOS, TBIL, TP Screen young patients for safer anesthesia. 10 results per CLIP ALB, ALB/GLOB, ALKP, ALT, BUN, BUN/CREA, CREA, GLOB, GLU, TP Easily add electrolytes to any analysis with the preloaded electrolyte CLIP. 4 results per CLIP Cl, K, Na, Na/K Cannot be run as single slides: Cl, K, Na Establish a baseline, test during the trial period and continue monitoring your patients on NSAID therapy so you can adjust medication if necessary. 6 results per CLIP ALKP, ALT, AST, BUN, BUN/CREA, CREA Comprehensive equine testing in one convenient preloaded CLIP. 15 results per CLIP ALB, ALB/GLOB, ALKP, AST, BUN, BUN/CREA, Ca, CK, CREA, GGT, GLOB, GLU, LDH, TBIL, TP Detect and quantify proteinuria and diagnose early renal disease (dilution required; order diluent separately). 2 chemistries per ratio 6 ratios per box UCRE, UPRO, UPC Cannot be run as single slides: UCRE, UPRO Confidently, quickly and cost-effectively monitor and manage diabetes in both cats and dogs. One sample provides rapid and accurate fructosamine levels. 6 tests per box Monitor phenobarbital levels in your patients in minutes so you can treat with confidence. 6 tests per box 6 units of slide wash per box The ultimate in testing flexibility; run only the tests you want to run or create your own custom panels. 12 tests per box ALB, ALKP, ALT, AMYL, AST, BUN, Ca, CHOL, CK, CREA, GGT, GLU, LAC, LDH, LIPA, Mg, NH 3, PHOS, TBIL, TP, TRIG, URIC A simple, convenient way to verify the accuracy of test results following the analyzer s monthly cleaning. 6 CLIPs per box ALB, ALKP, ALT, Ca, GLU, NH 3 If an IDEXX test does not perform as promised, IDEXX will credit your IDEXX Points account with 100% of the test s value in points. Go to idexx.com/order to place your order or call , option 1, to order. 6 7

5 Diagnostic Tests for IDEXX In-house Analyzers (continued) ProCyte Dx Hematology Analyzer LaserCyte Dx Hematology Analyzer IDEXX VetLab UA Analyzer VetStat Electrolyte and Blood Gas Analyzer Cassettes VetCollect Tubes Reagent Kit and Stain Pack e-check* (XS) Control CBC5R Kit IDEXX UA Strips Electrolytes Electrolytes 8 Plus Respiratory/ Blood Gases Tests: Na +, K +, Cl Use this cassette every time you run a biochemical profile to obtain a complete picture of your patient s health. Get rapid, accurate results for major electrolytes Uncover specific conditions, such as hyperkalemia and Addison s disease Tests: Na +, K +, Cl, ph, PCO 2, tco 2, HCO 3 and anion gap Obtain a complete metabolic/respiratory picture so you can individualize fluid therapy when needed and identify and treat the causes of acid-base disorders. Get rapid, accurate results for major electrolytes, acid-base and ventilation Uncover specific conditions, such as hyperkalemia and Addison s disease Monitor patients on therapeutic medications and fluid therapy Evaluate blood ph and determine if underlying causes are respiratory (airway obstruction, lung disease, central nervous system disorders) or metabolic (renal disease, lactic acidosis, diabetic ketoacidosis, dehydration, ethylene glycol toxicity) Tests: Na +, K +, Cl, ph, PCO 2, PO 2, SO 2, thb, tco 2, HCO 3, base excess and anion gap Use this cassette for patients with respiratory and cardiovascular disorders, advanced anesthetic cases and all patients on ventilators to improve their chances of success in critical situations. Assess respiratory and breathing abnormalities Monitor cardiovascular and respiratory functions Assess a critical patient s need for supplemental oxygen immediately Monitor oxygen and respiratory functions Ionized Calcium Tests: Ca ++ Confirm calcium imbalances on any patient with an abnormal total calcium, so you can begin treating your patients and easing your clients minds as soon as possible. Measure the biologically active form of calcium in your patients blood Assess increases or decreases in ionized calcium levels, which can indicate devastating disorders, such as lymphoma, acute pancreatitis, renal disease or an underactive parathyroid gland Monitor pregnant and lactating patients Glucose Tests: GLU Quick assessments of glucose values will help you treat hypoglycemic and diabetic patients, as well as monitor patients on insulin therapy and oral hypoglycemics for diabetes. Use to quickly assess glucose values If an IDEXX test does not perform as promised, IDEXX will credit your IDEXX Points account with 100% of the test s value in points. 50 tubes per box Tubes require the smallest sample size (0.5 ml) in a 13 mm x 75 mm EDTA tube format Coag Dx Analyzer Cartridges aptt Citrate aptt PT Citrate PT Activated partial thromboplastin time test to screen for intrinsic and common coagulation pathway disorders. For use with fresh Smaller sample size; as little as 0.2 ml needed Must be run immediately Separate blood draw needed for each cartridge Used to process samples The reagent kit includes 3 reagent bottles, system diluent and a waste container The stain pack includes Leukocyte Stain and Reticulocyte Stain Activated partial thromboplastin time test to screen for intrinsic and common coagulation pathway disorders. Perform test when convenient; citrated keeps at room temperature for up to two hours Test both citrate PT and citrate aptt with one sample draw Use a 3.2% sodium citrate evacuated tube or syringe Used to monitor the performance of the ProCyte Dx analyzer Available in one level or two levels that vary in concentration by parameter Prothrombin time test to screen for extrinsic and common coagulation pathway disorders. For use with fresh Smaller sample size; as little as 0.2 ml needed *e-check is a trademark or registered trademark of Sysmex Corporation. Must be run immediately Separate blood draw needed for each cartridge Kit includes: 50 CBC5R tubes 50 VetCollect sample collection tubes One tube of enzymatic wash solution, one discard tube and two bottles of sheath reagent Prothrombin time test to screen for extrinsic and common coagulation pathway disorders. Perform test when convenient; citrated keeps at room temperature for up to two hours Test both citrate PT and citrate aptt with one sample draw Use a 3.2% sodium citrate evacuated tube or syringe Veterinary-specific strips Strips can be used manually or with the IDEXX VetLab UA Analyzer Go to idexx.com/order to place your order or call , option 1, to order. 8 9

6 IDEXX SNAP Tests Point-of-care testing that provides the information you need to send more clients home with answers and the confidence that you re doing everything to care for their pets. Trusted SNAP ELISA technology The ELISA (enzyme-linked immunosorbent assay) is one of the most sensitive and reproducible diagnostic technologies available. IDEXX puts this superior technology to work in the small, easy-to-use format you ve come to know as a SNAP test. For detailed specifications on any SNAP test, visit idexx.com/snap. See a SNAP test animation at idexx.com/idexxelisa. SNAP Pro Mobile Device and SNAPshot Dx Analyzer SNAP Pro Mobile Device SNAP Pro Mobile Device and SNAPshot Dx Analyzer SNAPshot Dx Analyzer NEW SNAP 4Dx Plus Test SNAP Heartworm RT Test SNAP Feline Triple Test SNAP FIV/FeLV Combo Test SNAP Giardia Test SNAP Parvo Test SNAP Feline probnp Test SNAP cpl Test (canine pancreas-specific lipase) SNAP fpl Test (feline pancreas-specific lipase) SNAP Total T 4 Test* SNAP Cortisol Test SNAP Bile Acids SNAP T 4 Test Test 25 C 8 2 C C C C C C C 5 2 C C C C C 6 Provide a more thorough annual parasitic disease screen and reinforce the importance of tick control. The SNAP 4Dx Plus Test provides accurate results for 6 vector-borne disease heartworm, Lyme disease, Ehrlichia ewingii, Ehrlichia canis, Anaplasma phagocytophilum and Anaplasma platys in 8 minutes using one blood sample. Serum, plasma or 25 C Use this sensitive test for detecting even low worm burdens in just eight minutes. Minimal sample volume required. Serum, plasma or In communities where dogs get heartworm, cats can too. Raise the standard of care for cats in your practice with this three-in-one test. Features FIV and FeLV detection as well as a screen for feline heartworm antigen for the same price as our SNAP FIV/FeLV Combo Test. Serum, plasma or INFECTIOUS DISEASE American Association of Feline Practitioners (AAFP) guidelines recommend testing all at-risk cats, sick cats and kittens to determine infection status. Feline immunodeficiency virus (FIV) and feline leukemia virus (FeLV) infections are two main causes of illness and death in cats. Screen for both diseases with just one blood sample. Serum, plasma or Giardia infection is often missed with fecal floats alone. Companion Animal Parasite Council (CAPC) recommends a combination of fecal flotation with centrifugation, direct smear and, for symptomatic patients, a Giardia ELISA. Catch more Giardia-positives with the quick and accurate SNAP Giardia Test. Feces 25 C Detect parvovirus during viral shedding before clinical symptoms appear. The SNAP Parvo Test will not cross-react with modified live vaccines, and easy-to-use swab greatly reduces risk of contamination. Feces CARDIAC HEALTH The first pet-side cardiac biomarker blood test in the market, the SNAP Feline probnp Test simply and quickly measures the level of NTproBNP that has been released by the heart. The level of NTproBNP in circulation provides insight into the amount of stress and stretch the heart is experiencing. Serum or EDTA plasma The only pet-side test to measure canine lipase levels specific to the pancreas, making it the most accurate point-ofcare test to help diagnose or rule out pancreatitis in dogs presenting with vomiting, anorexia or abdominal pain. Serum PANCREATITIS The only pet-side test to measure feline lipase levels specific to the pancreas, making it the most accurate point-ofcare test to help diagnose or rule out pancreatitis in cats presenting with lethargy, decreased appetite, dehydration, weight loss, vomiting and/or diarrhea. Serum Go from sample collection to results in just 15 minutes (not including incubation time). Screen for hyperthyroidism and hypothyroidism in one test, and begin treatment or follow-up testing in the same visit. Also, quickly monitor medications. Serum or plasma * The SNAP Total T 4 Test is only compatible with the SNAPshot Dx Analyzer. The SNAP T 4 Test is only compatible with the SNAP Reader. Screen for Cushing s syndrome and Addison s disease and begin treatment in the same visit. Quantitative results make it easy to evaluate the effectiveness of treatments and adjust medications as needed. Serum The first fully quantitative in-house ELISA that helps you assess liver function and begin necessary treatment immediately. Quickly identify occult liver disease and detect possible portosystemic shunts, or use regularly to monitor response to treatment. Serum KEY 15 Species. Development time in minutes. Store at room temperature or in refrigerator. Store in refrigerator. Number of tests per kit. ALL components MUST be at room temperature before running the test. If an IDEXX test does not perform as promised, IDEXX will credit your IDEXX Points account with 100% of the test s value in points. Go to idexx.com/order to place your order or call , option 1, to order

7 IDEXX Reference Laboratories With advanced profiles, live expert support and the strength of an industry leader, no other laboratory empowers you to deliver more value with every result, for every client, every patient, every time. Convenient, flexible laboratory services Daily courier pickup in most major metropolitan areas Free FedEx pick-up in all other areas Results by 8:00 a.m. with routine tests Fast, accurate electronic ordering and results learn more at idexx.com/vetconnectplus Advanced Profiles Parasite Disease Screening Vector-borne Disease Itchy Patients Canine Leptospirosis Gastrointestinal Disease Live Expert Support Fecal Ova and Parasite Test with Whipworm Antigen ELISA Want the most comprehensive intestinal parasite screening test available? Ask the experts at IDEXX Reference Laboratories to run the fecal ova and parasite test and a whipworm antigen ELISA. The new whipworm antigen ELISA detects even more whipworm infections by detecting adult whipworms as many as 30 days before eggs are visible in the ova and parasite test. Annual Screening and Acute Disease For annual screening and the diagnosis of symptomatic animals, IDEXX offers a range of effective tests and panels that deliver more value with every result: Routine annual screening with the Lab 4Dx Plus Test not only gives you a snapshot of individual patient health but also a view into the prevalence of vector-borne disease in your community. For sick patients, IDEXX combines its peer-reviewed vector-borne disease RealPCR panel with a serological panel for more comprehensive diagnostic results. Testing and Treatment from IDEXX Reference Laboratories IDEXX Reference Laboratories offers a comprehensive approach to assist you in the diagnosis of itchy patients and managing atopic dermatitis (allergies) with immunotherapy. Our offering may help identify the cause of your patients itch faster and more easily, provide confidence and strengthening relationships with pet owners. New Leptospira spp. Antibody by ELISA paired with the Leptospira spp. RealPCR Test Pairing a serology test like the Leptospira spp. Antibody by ELISA with a RealPCR test is the best practice in helping to diagnose leptospirosis in a canine patient. The new ELISA is a cost-effective way to detect antibodies to Leptospira with next-day results. The RealPCR test is a sensitive and specific method for detecting the organism in blood or urine. IDEXX Diarrhea RealPCR Panels These IDEXX RealPCR panels use a single fecal specimen to test for multiple infectious causes of diarrhea: Canine Campylobacter coli, Campylobacter jejuni, canine circovirus, canine distemper virus (CDV), canine enteric coronavirus (CECoV), canine parvovirus 2 (CPV-2), Clostridium perfringens alpha toxin (CPA) gene, Cryptosporidium spp., Giardia spp. and Salmonella spp. Feline C. coli, C. jejuni, Clostridium perfringens alpha toxin (CPA) gene, Cryptosporidium spp., feline coronavirus (FCoV), feline panleukopenia virus, Giardia spp., Salmonella spp., Toxoplasma gondii and Tritrichomonas foetus We offer direct, live access to a dedicated team of board-certified veterinary experts for complimentary consultation. This means you can easily discuss any case and gain valuable medical insights that could allow for critical time savings for you and your patients. Your team of experts is just a phone call away: Immediate access to a team of board-certified internal medicine specialists Medical insights and advice that help you improve patient care Comprehensive support for a broad a range of specializations Direct access and consultation available with clinical and anatomical pathologists Request a consultation by calling or from your results page on VetConnect PLUS Fecal Panel (Comprehensive) with Lab 4Dx Plus Test Canine (includes a screen for heartworm disease, ehrlichiosis, Lyme disease and anaplasmosis) Fecal Panel (Comprehensive) (includes Giardia ELISA and reflex whipworm antigen ELISA) Fecal Panel (Standard) Fecal Panel (Comprehensive) with Lab 4Dx Plus Test Canine (includes a screen for heartworm disease, ehrlichiosis, Lyme disease and anaplasmosis) Tick/Vector Comprehensive RealPCR Panel with Lab 4Dx Plus Test and Reflex Lyme Quant C 6 Test (if Indicated) Canine Itchy Dog Panel (includes Sarcoptes Antibody by ELISA Canine and Ringworm RealPCR Panel) Aller-g-detect Allergen Preliminary Panel Canine/Feline Aller-g-complete system, including regional panels and immunotherapy Leptospira spp. Panel Canine (includes ELISA and RealPCR test) Leptospira spp. Antibody by ELISA Canine Leptospira spp. RealPCR Test Diarrhea RealPCR Panel (Comprehensive) Add-on Canine Diarrhea RealPCR Panel (Comprehensive) Add-on Feline For more information on our comprehensive menu of tests, visit idexx.com/testdirectory or call

8 IDEXX Computer Systems IDEXX Practice Solutions One convenient source for everything you need to run more efficiently. That s business success, simplified. IDEXX Client and Practice Management Software, tools and support that makes every aspect of your practice work better together. IDEXX Pet Health Network 3D A powerful client communication tool for more effective consultations during patient visits. Improve client communication and understanding in the exam room using vivid three-dimensional anatomical animations, radiographs and instructional homecare videos. Reinforce and demonstrate the reasons behind your diagnosis and recommended treatment options. Enhance your practice image, improve client loyalty and increase referrals. Computer Products and Services Client Marketing Office Management Practice Insights Cornerstone 8.3 NEXT Practice Management Software IDEXX Pet Health Network Pro Cornerstone Coaching The IDEXX Information Management Conference We ll guide you to a solution that s compatible with your existing hardware, software and goals. Hardware Servers, workstations, PCs, laptops, printers and more A Dell Premier Partner All products tested and approved* Preparation and installation come standard your system is ready to go as soon as it arrives at the practice* Leasing, financing and expanded warranty options available VetVault Backup Solution Automated online backup recovers lost or damaged data Eliminates purchasing, cataloging and storing media for daily backups Encrypts data to strongest commercially available algorithm Restores data by high-speed Internet connection or overnight shipment IDEXX Reminder Service provides a rich assortment of designs that will help keep a steady flow of traffic into your clinic. And, with Cornerstone 8.1 or later, you can boost response rates by personalizing mailers with patient photos. Producing personalized mailers for your entire practice takes just minutes and eliminates hours of printing, separating and stamping reminder cards. No contracts and no minimum quantities required You ve got complete control: choose a design, write your own message and decide how often to send New designs added all the time Create an integrated client contact strategy (phone, , reminders) Using the service is easy: 1. Go to idexxreminderservice.com. 2. Design and proof your card. 3. Upload previously created mailing list and/or pet picture file. 4. Review and place order. Nearly everything you need to operate an efficient, productive business. Supplies Prescription labels Reminder cards Anatomical models and prevalence maps PetDetect Pet Identification System Track and identify patients and their belongings Customizable collar displays breed, age, sex, color, medication Color-code for biters, surgery patients and more Payment Solutions Reduce payment errors and simplify end-of-day reconciliations Easy-to-use solution accepts all major credit and debit cards Meets all Payment Application Data Security Standard (PA-DSS) requirements IDEXX Practice Dashboard reports provide complimentary monthly performance snapshots that help you maintain a competitive advantage. Answer critical business questions Should we charge more for the services we provide? Are we staffed properly for our busiest days? Where do the majority of our clients live? Review your progress Measure your performance every month Know what s driving revenue and set goals Compare your success to practices in your area and nationally Supports you in providing definitive diagnoses, consistent high-quality care and effective client communications. Runs twice as fast as older versions. Upgrade for enhanced network stability that handles short network disconnects (-308 errors). VetConnect PLUS in the Cornerstone software Review up to 10 years of historical results on one screen: IDEXX in-house, reference laboratory or both Spot trends sooner with interactive graphing Pet owner-friendly screens and reports Next-appointment prompt at checkout Identifies services due based on protocols, patient characteristics and services provided Links to Appointment Scheduler IDEXX SmartOrder inventory solution Streamline inventory management with electronic ordering and receipt through MWI Veterinary Supply Automatic order notifications Synchronized codes and item numbers For more information Visit idexx.com/experiencecornerstone. Call , option 2. Strengthen the connections between your practice and clients with convenient online tools and services for client communication and practice marketing. Before clients arrive, inform and prepare them with personalized messages, postcards and text messages Create a better client experience during the visit and improve communications and outcomes by sharing pet health information, including vivid three-dimensional anatomical animations, right in the exam room After clients go home, extend the connection and reinforce the value of your services with individual pet health profiles and social media support For more information Visit idexx.com/pethealthnetworkpro. Cornerstone Coaching offers flexible training solutions designed to help you reach your practice goals, such as becoming chartless and improving utilization and efficiencies. Online Discovery Tool Assess your training needs and develop a plan Customized web-based training On-site coaching Remote analysis services with an IDEXX performance improvement specialist For more information Visit idexx.com/coaching. Call , option 2. IDEXX supports customers with ongoing education including our annual conference. Our goal is to help you and your staff make the best use of your IDEXX practice management system. Don t miss the chance to learn from industry-leading speakers, software experts and your peers. Forty percent of those who attend make the conference an annual training event. There s that much to learn and that much you can do with practice solutions from IDEXX. Visit idexximc.com to learn more. Information about the 2015 conference will be available soon. *Available to Cornerstone Practice Management Software customers only. Go to idexx.com/cornerstone or call for more information

9 IDEXX Digital Imaging Whether you re a small-animal practitioner or an equine veterinarian, an IDEXX Digital Imaging system is a smart investment that will meet your needs for years to come. IDEXX-PACS Imaging Software is revolutionary and evolutionary IDEXX-PACS software, the power behind the IDEXX Digital Imaging suite of products, adapts to your changing needs with automatic system upgrades. How does that help your practice? Optimal efficiency without interruption. IDEXX-PACS 4.0 Imaging Software and later versions incorporate new, innovative tools, so that your system remains as cutting edge as the day you bought it. IDEXX Telemedicine Consultants Radiology, cardiology, specialty services and more everything we do is focused on helping you take swift, precise action to improve patient outcomes. All while making the entire experience easy and professionally rewarding. Expert consultations for all your patient cases IDEXX Telemedicine Consultants offers the industry s broadest range of telemedicine services available, 24/7/365 technical support and dedicated account managers who are always ready to help. Born out of collaboration into collaborative care Advance the future of your practice by building on a history of industry-leading telemedicine. IDEXX Telemedicine Consultants is rooted in telecardiology services and grew into top-notch teleradiology services. Now we offer you one source for collaborative consultations to support the care of your patients. NEW IDEXX I-Vision Mobile Application IDEXX I-Vision DR System IDEXX I-Vision CR System IDEXX EliteVision Digital Imaging System IDEXX ImageBank Storage System Radiology Services Cardiology Services Specialty Services Transmission and Monitoring Equipment The first and only veterinary radiography application that frees you from the workstation. Review radiographs with clients and share diagnostic test results in real time Search and view recent patient exams and request additional views remotely Send images and submit cases for consultation Integrates seamlessly with Cornerstone 8.2 or later versions and runs on Apple ipad or Android mobile tablets Delivering speed and productivity for busy practices. See images in seconds with direct flat-panel capture technology ClearCapture Dx Image Processing Software delivers enhanced anatomic structure definition Powered by IDEXX-PACS Imaging Software Integrates with the Cornerstone software and other leading practice management systems Providing superior image quality and much more! Greater dynamic range for increased flexibility with over- and underexposed images, resulting in fewer retakes and improved diagnostic confidence Customizable for small animal and equine patients to meet specific needs in each practice Powered by IDEXX-PACS Imaging Software; optional Capture Imaging Software version also available Integrates with Cornerstone and other leading practice management systems In the field or in the clinic, this wireless system is designed to support equine veterinarians. Quicker capture reduces risk of patient movement and the need for repeat examinations Rest easy knowing your images are automatically backed up and secure with IDEXX ImageBank storage system IDEXX-PACS software integrates with Image Suite software and the IDEXX ImageBank storage system to create a streamlined work flow Securing your digital images is so easy, it s automatic. Take an image and it s saved instantly ready for review whenever you need it Store as many images as you need, automatically Pay only for the storage you use as little as $95/month Save space on your PC/server Access images with ease, whenever you need them Companion Animal Consults (radiographs and/or sonograms) Routine: Within 4 hours STAT: Within 1 hour Advanced Imaging Consults (MRI or CT) STAT: Within 4 hours Equine Consults (radiographs) Companion Animal Screens ECG Screens Pre-op, Geriatric, Heartworm and Pretherapy Within 30 minutes Companion Animal Consults ECG Consults STAT: Within 1 hour Super STAT: Within minutes Imaging Consults Echocardiogram, Cardiac-Specific Radiographs (with or without ECG), Full Consult STAT: Within 1 hour Equine/Large Animal Consults ECG Consults Internist Consults Dental Consults (radiographs) Exotic Consults (radiographs and/or sonograms) AAHA Evaluations Within 24 hours IDEXX offers a six-lead ECG teletransmitter with easy-to-read LCD display, a 60-second memory and comfortable hook-andloop strap electrodes or equine leads. In addition, ambulatory monitors are available to capture arrhythmias and ECG activity over extended periods. Go to idexx.com/digital or call for more information. Go to idexx.com/telemedicine or call for more information

10 IDEXX Education and Training More than 50,000 veterinary practitioners, technicians and practice management professionals visit the IDEXX Learning Center every month for the most current veterinary information, advances in technology and medicine, and continuing education credits. Log in for knowledge you can put into practice today. STEPs Simple Tools for Effective Protocols Train your whole staff and build a stronger practice with STEPs. Whether you re learning to use a new instrument or implementing a new testing protocol, you ll find guides and informative resources to get everyone in your practice on the same track. Choose from these protocols: Log in to your account or register at idexxlearningcenter.com. Explore our growing list of protocols and other training resources at idexxlearningcenter.com/steps

11 Take in the view of a greater vision of patient care See all your diagnostic results on a single screen, anytime Only IDEXX gives you one comprehensive view of patient diagnostic results from all your in-house and reference laboratory testing: Consolidated historical results and trending graphs with IDEXX VetConnect PLUS Comprehensive point-of-care chemistry and hematology solutions with real-time results Broadest menu of advanced reference laboratory diagnostics with fast turnaround times Automatic alerts with personalized notifications are sent to iphone or Android devices the instant results are ready Talk with your IDEXX veterinary diagnostic consultant today to learn more. Information in these materials is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic, mechanical or otherwise, for any purpose, without the express written permission of IDEXX Laboratories, Inc. IDEXX Laboratories may have patents or pending patent applications, trademarks, copyrights or other intellectual or industrial property rights covering this document or subject matter in this document. The furnishing of this document does not give a license to these property rights except as expressly provided in any written license agreement from IDEXX Laboratories. PCR testing is a service performed pursuant to an agreement with Roche Molecular Systems, Inc. Aller-g-complete is a registered trademark of GREER Laboratories, Inc. iphone is a trademark of Apple Inc., registered in the United States and other countries. Android is a trademark of Google Inc. FedEx is a registered trademark of FedEx Corp. MWI is a registered trademark of MWI Veterinary Supply, Inc. All other /TM marks are owned by IDEXX Laboratories, Inc. or its affiliates in the United States and/or other countries IDEXX Laboratories, Inc. All rights reserved The IDEXX Privacy Policy is available at idexx.com.