MISNet (a trade name of Covalent Partners, Inc.) is a technology solutions consulting company, leading and innovating for over 20 years.
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2 COMPANY BACKGROUND MISNet (a trade name of Covalent Partners, Inc.) is a technology solutions consulting company, leading and innovating for over 20 years. What began as a small software development house in June 1992 has evolved into an industry powerhouse. To this day, we offer our clients a growing portfolio of advanced software technology and IT services, delivered by our world-class technical professionals. MISNet combines industry experience, technology expertise, and practical understanding of real-world business realities to deliver solutions and services that bring tangible value to our customers. MISNet streamlines the entire process from guiding our customer to make technology decisions, implementing the solution, operating the technical environment, to providing the support for the customers. OUR GOAL To empower businesses by delivering built-for-change technology solutions and a rewarding IT experience. MISNet AT A GLANCE MISNet delivers both custom developed and packaged solutions to local and overseas clients. We lead the country s information technology industry. We serve various industries, Fortune 500 corporations, and many of the most recognized brands all over the world. A FRONT-RUNNER FOR IT 1st Microsoft Gold Certified Partner for Enterprise Solutions with one of the largest implementation base 1st Price Management practice in Asia 1st CRM implementation in the Philippines with the highest number of implementations 1st Microsoft Certified Trainer and Systems Engineer in the Philippines 1st Microsoft Authorized Technical Education Center in the Philippines 1st Microsoft Authorized Support Center in the Philippines 1st Microsoft Gold Certified Partner for Support Services INDUSTRIES SERVED Manufacturing Utilities Telecommunications Outsourcing call center Financial service Service Transportation and logistics Fashion retail Government sector
3 COMPANY HIGHLIGHTS AND MILESTONES Over 20 years in the business. Last June 22, 2012, MISNet celebrated its 20th year in the business. The MISNet Group of Companies MISNET is the trading name and the consulting arm of MISNet Group of Companies. COVALENT PARTNERS is the implementation delivery and support arm of the MISNet Group of Companies. MISNET EDUCATION is the education arm of MISNET Group of Companies. It offers various education and training courses, including Microsoft and Oracle. Satellite offices. MISNet has satellite offices in Australia and Singapore. Implementation Business intelligence solutions utilizing various platforms for Fortune 500 companies with implementations in the US, Europe, and China Custom software design and development for Fortune 500 companies QA analysts trained by leading software QA firm based in Denver, Colorado Performed software QA services for biggest Telecoms company in the Philippines Health intelligence solution provider for both government and non-government health organizations Training Highest number of graduates of Microsoft Official Curriculum Courses EC-Council Partner for Project Management Training Support and Managed Services Most number of Microsoft Support clients Price Management Global Support Center Oracle Data Warehouse Support Center Provides first and second level application support including maintenance and enhancements
4 SOLUTIONS We provide technology consulting, implementation, and support services as part of an end-to-end project engagement or to supplement existing project teams or IT departments. Application development Our solutions engineering service brings point and end-to-end solutions, that may be departmental or enterprise in scale, built using only the best solution development platforms and tools. Secure, reliable and cost effective solutions are designed and built to grow with the business, and to meet industry needs. MISNet can develop customized solutions such as: Customer Relationship Management applications Knowledge Management applications Web/AJAX applications and portals Applications for better collaboration Other applications for operational efficiency that cater to our customers specific business and industry need Analytics Competitive advantage comes from integrating data across enterprise applications that allow a complete understanding of factors that impact the business and its profitability. The development of analytic applications then enables employees, customers, partners, and suppliers at all levels to gain access to critical information in time to take appropriate actions and make informed decisions. Our business intelligence services focus on data integration, data quality, data access, and in building analytic applications accessible through current and emerging information delivery channels. Supply chain planning Demand forecasting and inventory optimization go hand in hand in creating a well-oiled operation with little to no loss in sales. Traditional inventory planning and forecasting cannot capture more specific values and trends that are necessary in delivering crucial information to reach your company s business goals. We have the tools that make the end-to-end supply chain planning and operations a breeze. Managed services We understand that small to large enterprises need access to professional services and technical expertise that help maximize business value and minimize total cost. Customers will receive proactive, quick, and personalized operational and technical services. End-user support - Provides information and assistance on technical issues to users; ensures functionality of an application and how to maximize its performance. Break-fi x services - Provides solutions to general concerns and issues related to each application. Application bug fi x services - Includes diagnosis, understanding, reproduction (in a test or development environment), and documentation of malfunctioning or non-operative feature or function for analysis and fixing. Application monitoring and maintenance - Performs application monitoring, using monitoring tools, or monitoring application logs for potential problems.
5 OUR PARTNERS MISNet collaborates with the world s best IT companies to give our customers the latest innovations in the information technology industry. At the core of every partnership is of their systems and data. OUTSYSTEMS is a global enterprise software company in Portugal. Hundreds of companies in 24 countries across 22 industries use the OutSystems Platform. It is the only solution that can build, deploy and manage enterprise-class web and mobile applications that are customized to the client s needs. TABLEAU is an American software company based in Seattle, Washington. The company was founded by three Stanford PhDs who wanted to revolutionize the way people look at their data. Tableau Software offers a range of business intelligence and analytics tools that can be used by anyone, at 10x the speed of traditional products. ACTIAN is an American computer software company based in Redwood City, California. The company organizations to transform big data into business value with data management solutions to transact, analyze, and take automated action across their business operations. TOOLSGROUP is a global provider of supply chain planning and demand analytics software based in Europe. Their products model the demand signal across multiple dimensions to achieve more reliable forecasts and inventory targets. ToolsGroup combines highly intelligent decision-making with ease-of-use. JASPERSOFT is an open-source software company based in San Francisco, California. The company offers the most flexible, cost effective and widely deployed business intelligence suite in the world, enabling better decision making through highly interactive, web-based reports, dashboards, and analysis. ORACLE is a multinational computer technology corporation based in Redwood City, California. The company specializes in engineering hardware and software that work together to simplify IT. Oracle enables its customers to accelerate innovation and create added value for their customers. NETOP is a worldwide software provider headquartered in Birkerod, Denmark. The company develops solutions that enable swift, secure, and seamless transfer of video, screens, sound, and data between two or more computers. Netop is the leading provider of customer service and classroom management software. bines highly intelligent decision-making with ease-of-use.
6 CONTACT US MISNet (a trade name of Covalent Partners, Inc.) 6/F The Valero Tower, 122 Valero St., Salcedo Village, Makati City Metro Manila Philippines 1227 Phone: (+632) Fax: (+632) Website:
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