Page 1 of 8 6/29/2015

Transcription

1 Page 1 of 8 6/29/2015 POSITION TITLE: FLSA CATEGORY: Exempt DEPARTMENT: Quality Systems JOB CODE: 5 MISSION STATEMENT: The Donor Network West s mission is to save and improve lives through organ and tissue donation for transplantation. We concentrate our efforts on the recovery of vital organs such as lungs, heart, liver, kidneys, heart-lung and pancreas from deceased donors and placement of these organs with the over 100,000 people who are currently waiting for a life-saving organ transplant in our country. The Transplant Network also recovers corneas and a variety of tissues. The Transplant Network also offers on-going support and resources for both organ and tissue donor families. VISION: Our vision is to provide premier-level service to the community acting as the primary resource for organ and tissue donation in our area. We will provide excellent and compassionate support and service to the public and the health care professionals who serve them in the hope that each person who is eligible will be able to be a donor. CORE VALUES: We will strive to attain our vision by incorporating our core values of passion, integrity, and teamwork. JOB SUMMARY: The Sr. Database Engineer role is a combination of data warehouse developer and Business Intelligence (BI) developer. This individual is responsible for enhancing and maintaining a centralized data warehouse, as well as building and maintaining multi-dimensional cubes for decision support. Along with the data warehouse and data cube responsibilities, the Sr. Database Engineer is also responsible for developing reports that utilizes the data warehouse and/or multi-dimensional cubes. To accomplish these responsibilities, this individual must be able to deploy and maintaining data support tools, metadata inventories consisting of data definitions. The Sr. Database Engineer will work with multiple lines of business to understand their business objectives and provide solutions to help meet those objectives. She/he will design, implement and maintain BI solutions that include ETL integration, data warehouse design with star and/or snowflake schemas, complex relational and/or cube based interactive reports. The Sr. Database Engineer will be responsible for ensuring high levels of BI availability through operations support functions and in-depth testing. The Sr. Database Engineer is responsible for ensuring that the data warehouse and OLAP servers are operation ready. The Sr. Database Engineer will work closely with Project Managers and staff to interpret and document business and reporting requirements, propose/develop solutions, troubleshoot data warehouse or report performance issues, and assist with software evaluations and implementations. This position is expected to act with independent judgment and is to use self-initiative to make business decisions within the realm of their responsibilities. The Sr. Database Engineer is expected to participate in organizational quality improvement projects, and exhibit best practice quality work.

2 Page 2 of 8 6/29/2015 ESSENTIAL JOB FUNCTIONS: General Responsibilities 1. Keep up to date with OPO industry direction, guidance and requirements. AOPO, UNOS, CMS, FDA, AATB, EBAA and HIPAA. 2. Devise, develop, and deploy required data queries in response to business user needs. 3. Act as an advocate for BI benefits across the organization; promote BI usage to relevant departments. 4. Keep up to date on developments and trends in the BI and data warehousing industry. 5. Attend training seminars, conferences, and trade shows to broaden knowledge of current and future Business Intelligence issues and technologies. 6. Will participate in audit events as needed. Strategy & Planning 1. Create data mining architectures, coding standards, statistical reporting, and data analysis methodologies. 2. In conjunction with data owners and department managers, develop data models and protocols for mining production databases. 3. Assist in the development of data management policies and procedures to ensure the integrity and availability of databases and their accompanying software. 4. Assess and cultivate long-term strategic goals for BI development in conjunction with project managers, department managers, staff and other stakeholders. 5. Keep up to date on developments and trends in the BI and data warehousing industry and make strategic recommendations to management. Acquisition & Deployment 1. Conduct research and make recommendations on data mining products, services, protocols, and standards in support of procurement and development efforts. 2. Support the evaluation and selection of database/data warehouse components, including hardware, relational database management systems, ETL software, metadata management tools, and database design solutions. Operational Management 1) Collaborate with project managers, department managers, end users, IT staff, and other stakeholders to integrate data mining applications with existing systems and ensure a tight fit between the BI environment and business requirements. 2) Work with project managers to design end user reporting. 3) Enhance and maintain the corporate data warehouse. 4) Develop and maintain SSRS reports, dashboards and functions to meet business needs. 5) Develop and maintain KPI business dashboards, graphs and portal interfaces. 6) Design, build, test and revise SSAS reports as needed.

3 Page 3 of 8 6/29/2015 7) Design and implement ETL systems for merging DONOR NETWORK WEST donor management and BI applications using MS-SQL Server Integration Services (SSIS). 8) Produce ETL design guidelines to ensure a manageable ETL infrastructure for the BI system. 9) Perform database transaction and security audits. 10) Implement user requirements for reports, forms, queries, and data extraction. 11) Communicate schedule, updates and issues to BI requestors. 12) Support the quality assurance/quality control process for DONOR NETWORK WEST data. 13) Design, code, test, and document all new or modified data mining systems, applications, and programs. 14) Develop the semantic layer, metadata, reports, and report definitions. 15) Develop, implement, and maintain change control and testing processes for modifications to databases. 16) Develop and deliver standardized DONOR NETWORK WEST reports to regulatory agencies on a consistent basis. 17) Assist in the design of databases and data warehouses to ensure interoperability with BI solutions 18) Provide and apply quality assurance best practices for data mining/analysis services across the organization. 19) Create data definitions for new database file/table development and/or changes to existing ones. 20) Determine required network components to ensure data access, as well as data consistency and integrity. 21) Develop and deploy end-user best practices and tools for data extraction, queries, and data manipulation in accordance with business processes. 22) Creating and delivering end-user training and documentation and providing second-line support to power users who develop reports for their departments 23) Work with project management and development staff to coordinate the creation and management of data queries. 24) Build, test and deploy reports 25) Work with project managers to ensure that data entry, retrieval, change, and delete functions meet business requirements for project completion. 26) Ensure effective protection and integrity of data assets. 27) Design, install, monitor, maintain, and performance-tune production databases where required. 28) Monitor data mining system details within the database, including stored procedures and execution time, and implement efficiency improvements. 29) Respond to and resolve database access and performance issues. 30) Assist in monthly data upload process to UNOS as needed. 31) Perform data quality checks and corrections to National DSA Dashboard from UNET as needed. 32) Perform data quality checks and uploads for AOPO monthly data reports as needed. 33) Provide tier 2-3 help desk support as needed.

4 Page 4 of 8 6/29/ ) Attend training seminars, conferences, and trade shows to broaden knowledge of current and future portal and business intelligence issues and technologies. 35) Manage and/or provide guidance to junior members of the team. 36) May be required to perform other duties as assigned. The DONOR NETWORK WEST has the right to revise this job description at any time. The job description is not a contract for employment, and the employee or the DONOR NETWORK WEST may terminate employment at any time, for any reason. REPORTING TO: Data Systems Manager DIRECT REPORTS: Contractors, Vendors or others as needed KNOWLEDGE, SKILLS AND ABILITIES: Strong understanding of data mining models, structures, theories, principles, and practices. Excellent knowledge with database design applications with focus on Microsoft Visual Studio. Strong knowledge of data modeling tools Experience with tier-one applications, databases, BI tools and data warehouses, such as Microsoft SQL Server 2008, SSAS, SSIS, SSRS, SharePoint, and others. Strong familiarity with data preparation, processing, classification, and forecasting. Direct experience with data management techniques. Strong knowledge of SQL, TSQL, ASP.NET and.net language. Demonstrated ability with Microsoft ETL tools. Broad knowledge of reporting and query tools and practices. Experience with computer graphic and multimedia design. Experience with data processing flowcharting techniques. Ability to design, code and document data delivery specifications. Hands-on database tuning and troubleshooting experience. Ability to translate business needs into data analysis and reporting solutions. Project management experience. Strong understanding of the organization s goals and objectives. Knowledge of applicable data privacy practices and laws.

5 Page 5 of 8 6/29/2015 EDUCATION AND/OR EXPERIENCE: Education: The minimum qualifications for this position are A college diploma or university degree in the field of computer science. 7 9 years of equivalent work experience may be substituted for education requirement. Experience: 5 years of direct work experience. Healthcare experience and statistical reporting background highly desirable. Certification/License: Microsoft Certified Professional Developer (MCPD) or Microsoft Certified Database Administrator (MCDBA), or Microsoft Certified Information Technology Professional with BI focus (MCITP) desired. RESPONSIBILITY FOR INTERPERSONAL AND CUSTOMER RELATIONS: Strong customer service orientation. Good interpersonal skills. Ability to present ideas in a user-friendly language. CONTRIBUTION TOWARD WORK DIRECTION AND/OR TEAM PARTICIPATION: Good written and oral communication skills. Proven analytical and problem-solving abilities. Strong technical documentation skills. Exceptional analytical, conceptual, and problem-solving abilities. Highly self-motivated and directed. Able to exercise independent judgment and take action on it. Ability to effectively prioritize and execute tasks in a high-pressure environment. Experience working in a team-oriented, collaborative environment. PARTICIPATION IN CONTINUOUS QUALITY IMPROVEMENT: Logical and efficient, with keen attention to detail. Ability to conduct research into data mining issues, practices, and products as required. PHYSICAL DEMANDS: The Sr. Database Engineer may be required to travel both in and out of state by personal auto, rental car, or air in order to meet the duties and responsibilities of the position. The Sr. Database Engineer is expected to drive his/her auto for job related ground transportation. Company reimbursement for personal auto use while on the job is consistent with IRS guidelines. Occasional evening and weekend work to meet deadlines. On-call availability for emergency situations.

6 Page 6 of 8 6/29/2015 Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Occasional lifting and transporting of moderately heavy objects, such as computers and peripherals. ENVIRONMENTAL INFLUENCES: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reviewed by HR: Date: Supervisor: Date: Employee: Date: Note: Your signature serves as confirmation that you have read and understand this document. It is not a contract between DONOR NETWORK WEST and the employee. DONOR NETWORK WEST reserves the right to revise the job description.

7 Page 7 of 8 6/29/2015 ADA WORKSHEET Business Intelligence Specialist Indicate the required demands and the equipment and/or machinery used in the performance of the job by listing the code, which corresponds to the frequency of usage. Note: Mental demands are not only learned mental skills, but also conditions that call for mental discipline. Code Frequency 5 = Constantly (many times throughout each day) 4 = Daily (daily, but only once or twice per day) 3 = Frequently (several times per week) 2 = Occasionally (no more than once or twice per week) 1 = Rarely (less than once per week) Mental Demands 5 Reading Documents or Instructions 5 Language 2 Training 5 Detailed Work 2 Presentations 4 Multiple Concurrent Tasks 5 Problem Solving 5 Verbal Communications 3 Constant Interruptions 5 Customer Contact 5 Written Communications Other: 5 Reasoning 4 Analytical Reasoning Other: 4 Math 4 Changing Priorities Other: Physical Demands 5 Writing 3 Standing 2 Pushing 4 Walking 2 Driving 3 Reaching 5 Speaking 2 Carrying 2 Squatting 5 Hearing 5 Sitting 3 Kneeling 5 Sight 2 Crawling 3 Twisting 2 Lifting up to 20 lbs. 2 Pulling 5 Key or Type Text 2 Climbing 3 Mobility Other: Equipment Used to Perform Tasks 5 Computer Terminal 1 Fax Machine Other: 0 Typewriter 0 Forklift Other: 4 Computer Printer 0 Hand & Power Tools Other: 2 10-Key 2 Camera 2 Audio Visual Equipment 4 Telephone 2 Copier

8 Employee Name: Title: Business Intelligence Specialist Document Number: IT-JD Page 8 of 8 09/14/2011 New Employee Training Schedule Emploee #: Job Title: Business Intelligence Specialist Manager: Training Tasks: Task ID Type Date Scheduled Human Resources NEO001 Individual Information Technology NEO002 Individual Learning and Development NEO003 Individual Finance- Expense Reports NEO004 Individual On-Line Training Courses NEO100-NEO107 Online Self-Study, Read and Acknowledge - Individual Training Plan Individual Training Plan R/A Job Specific Training Tasks: General Orientation NEO201-NEO208 Classroom Milestone Tasks: 40 Day Check-in NEO900 Individual 60 Day Evaluation NEO901 Individual 120 Day Evaluation NEO902 Individual Post Orientation Training Tasks: Annual Skills Assessment Annual Policy Review Individual R/A Ad Hoc - Workshops, meetings, continuing education TBD Ongoing