GOŚĆ SPECJALNY. Ann Swain CEO APSCo (Association of Professional Staffing Companies) KAPITALIZACJA ŚWIATOWYCH TRENDÓW W REKRUTACJI

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1 GOŚĆ SPECJALNY Ann Swain CEO APSCo (Association of Professional Staffing Companies) KAPITALIZACJA ŚWIATOWYCH TRENDÓW W REKRUTACJI

2 Capitalising On The Global Trends For Recruitment Ann Swain, CEO, APSCo The Recruitment and HR Congress 2013 Warsaw 26 th November

3 Agenda Introduction The global market The key trends Our responses In conclusion

4 Introduction Over 30 years in the recruitment market ATSCo founded in November 1999 APSCo created in January 2009 Over 600 members International reach

5 Introduction Membership is open to those organisations engaged in the acquisition of business professionals on behalf of their clients, either on a permanent or flexible basis

6 Total global recruitment market billion billion + 1% billion + 4% Source: Staffing Industry Analysts 2013

7 Total global recruitment market Approx 128,000 private employment businesses Around 176,000 branches 908,000 internal staff The top10 PrEA s worldwide accounted for 28% of global annual sales Source: Staffing Industry Analysts 2013

8 Global staffing market (to scale) Canada Norway Sweden Finland Ireland United Kingdom Netherlands Belgium Denmark Poland United States France Germany Portugal Spain Italy Switzerland Japan Mexico Brazil South Africa Argentina Australia Source: Staffing Industry Analysts

9 European staffing market by country 2,000 4% 23,099 2,565 4,669 4,386 6,188 18,026 13,838 France Germany Italy Nordics Iberia Switzerland UK & Ireland Other Europe Source: Staffing Industry Analysts Millions 2011 by Crain Communications Inc. All rights reserved.

10 European staffing market by sector 1% 1% 4% 4% 5% 23% Office/Clerical Industrial 12% IT Engineering/Construction Finance/Accounting 50% Healthcare Other Clinical/Scientific Source: Staffing Industry Analysts

11 Hot spots Higher Potential Lower Potential Not Recorded Source: Staffing Industry Analysts

12 The key trends Globalisation Political and economic instability The growth of RPO/MSP Continued technology revolution

13 The key trends Increasingly complex legislative landscape Demographic change Customer sophistication Professionalism of the temp. market

14 Trend: Globalisation Percent of World GDP

15 Trend: Globalisation Our Response: Offshore back office Look at service offering Follow your client base

16 Trend: Political and economic instability Our Response: Forecast and reforecast Be nimble Target opportunity Ride the wave

17 Trend: The growth of RPO/MSP Global RPO market estimated at US$1.5 billion in 2012 Projected growth of 12-17% in 2013 Source: Everest Group 2013

18 Trend: The growth of RPO/MSP Continental Europe and Asia Pacific witnessed a large surge in new deal activity, while the more mature North American and United Kingdom markets settled into a more steady growth pace Strong contract activity in Europe and Asia Pacific lead to a decrease in North America s dominance over the RPO market RPO drivers differed across regions, posing different challenges and necessitating differing solution elements Mid-market companies increased adoption in recent times, signalling RPO is no longer a large market play The competitive environment remains intense with several providers competing fiercely to gain market share but clearer segmentation based on value proposition is starting to emerge

19 Trend: The growth of RPO/MSP Our Response: Do not ignore Embrace or defend Get into the game

20 Trend: Continued technology evolution Our Response: Go mobile Get virtual Get VMS relevant Be tech responsive

21 Trend: Increasingly complex legislational landscape Our Response: Get involved Educate your clients Seize opportunities

22 Trend: Demographic change The 25 countries forecast to have the highest percentage of people of working age (25-64) that are between 55 and 64 years old in 2010 and 2030

23 Trend: Demographic change Our Response: Meet their needs Plan for slower growth Create a USP around age

24 Trend: Customer sophistication Supplier management strategies Consolidating Existing Suppliers Approved List CW planning in corporate strategy VMS SOW Supplier Tiering MSP Domestic outsourcing Global CW Management External Vendor for IC compliance Try New Suppliers Master Supplier Offshoring RPO HRO 77% 86% 39% 57% 47% 75% 54% 75% 44% 60% 39% 53% 49% 39% 40% 23% 12% 58% 38% 45% 17% 31% 9% 37% 19% 39% 19% 21% 29% 22% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% In Place Today Likely to be Seriously Explored within 2 years 2013 by Crain Communications Inc. All rights reserved.

25 Trend: Customer sophistication Our Response: Find your niche Move up the value chain Recruit better sales staff Back office efficiency Proof Market brilliantly

26 Trend: Professionalism of the temp. market Revenues general vs. professional staffing and solutions Source: Adecco Group - Q3 2013

27 Trend: Professionalism of the temp. market Our Response: Move upward Branding Less volume more margin

28 In conclusion The market is both global and local The key trends affect the whole market Each geographical market is evolving at different rates having come from different starting points There are superb global opportunities for professional, efficient and innovative Polish recruitment firms The world is our oyster!