Directorate of Children, Education and Early Help Services. Fostering Service. Statement of Purpose 2015/16

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1 Directorate of Children, Education and Early Help Services Fostering Service Statement of Purpose 2015/16 February 2015 r

2 1. Context Reading Borough Council s Fostering Service is an integral part of the Directorate of Education, Adult and Children s Services. It operates within the legislative requirements of: The Children Act 1989 The Children Act 2004 The Children and Families Act 2014 The Care Planning, Placement and Case Review Regulations 2010 and 2013 (Amendments) The Care Standards Act 2000, Regulations 2010 and accompanying National Minimum Standards for Fostering Services The Fostering Regulations and National Minimum Standards 2011 and 2013 The Children (Private Arrangements for Fostering) Regulations 2005 and accompanying National Minimum Standards The Equality Act 2010 The Disability Discrimination Act 1995 and 2005 The Human Rights Act 1998 and Amendments The Children (Leaving Care) Act 2000 Other relevant legislation and Department of Health guidance, circulars and letters. Reading Borough Council s Fostering Service operates in accordance with the requirements and expectations of: The United Nations Convention on the Rights of the Child The United Kingdom National Standards for Foster Care 1999 The Code of Practice on the Recruitment, Assessment, Approval, Training, Management and Support of Foster Carers 2005 The Outcomes Framework of Every Child Matters: Change for Children The Children s and Young People s Plan Other relevant interagency local strategies and plans required by statute Reading Borough Council s internal policies, procedures and Corporate Plan which includes the following key ambitions: 1

3 o People who are vulnerable are cared for and protected; people are supported and protected when they need to be. o Good quality public services Working to be more enterprising and efficient in what we do. 2

4 2. Key service aims (a) The Fostering Service exists to provide quality substitute family care that meets the needs of Reading children and young people who become looked after by Reading Borough Council, on either a short term/ temporary or longer term/permanent basis. (b) The service also supports children who continue to live within their communities and families of origin, by supporting relatives and friends who care, and by providing regular periods of family-based respite care. (c) The Fostering Service aims to provide, directly or via work with partner agencies, placements that meet the individual needs of Reading s Looked After Children population, as identified through assessment, care planning and reviewing processes. This includes the identification and provision of services, including health, therapeutic, education, leisure and cultural support. (d) The Fostering Service seeks to help maximise young peoples life chances through compliance with the BAAF Competencies, Fostering National Minimum Standards and required outcomes for looked after children. (e) The Fostering Service is committed to consulting with children and young people, their parents and foster carers, ensuring that their views are taken into account at both individual care planning and service development levels. (f) The Fostering Service regards foster carers as members of the professional care team. It is committed to providing carers with the support and training necessary to enable them to offer high quality care to all children and young people who receive family placement services. 3

5 3. Services Provided The Fostering Service currently offers the following: (a) Fostering Recruitment and Assessment. A specific group of workers are currently responsible for the recruitment and assessment of potential foster carers from Reading area and surrounding areas. The recruitment campaign focuses on recruiting a range of foster carers to meet the needs of Reading s looked after children. The team also undertakes assessment updates for those Foster carers already approved by Reading Borough Council. (b) Support and Development. A specific group of workers are currently responsible for the supervision, management and monitoring of the foster carers (approved by the Reading Borough Council Fostering Agency) who provide a range of fostering options to Reading s looked after children aged 0 18 years. These foster carers provide short term, emergency, respite or long term care and are paid as levels 1, 2, or 3 to reflect their skills, ability and experience. Support will also be offered to carers offering Staying Put arrangements for 18-21/25 year olds in conjunction with the East + North & Leaving Care Team. (c) Assessment and Support of Family and Friends Carers ( Connected Persons ). A specific group of workers assess and support carers offering placements to children/young people with family and friends/kinship carers or a connected person. This includes an advisory and support service for carers who apply for Special Guardianship, existing Residence Orders or Child Arrangement Orders. (d) The Short Breaks Scheme for Disabled Children provides disabled children with specialist family based day and overnight care to support them and their families. (e) The Supported Lodgings Scheme that works in conjunction with the East and North and Leaving Care Team. The carers are assessed and supported to provide accommodation and independence training for young people aged 16 and over. (g) As of March 2015 the KEEPSafe programme (for carers approved for year olds). This is a positive parenting training programme for mainstream foster carers and family and friends carers to improve skills and resilience when looking after challenging children. This is achieved through a structured training programme over a period of 20 weeks. The training programme provides practical skills and support to give foster 4

6 carers the confidence to implement positive behaviour change for children and young people. The training also teaches how to use these new behaviour management theories. It is hoped that the use of this scheme will increase placement stability and improve outcomes for Looked After Children. (h) As of Spring 2015 the Looked After Children s Therapeutic Service working in conjunction with CAMHS to support foster carers looking after Reading children will formally be launched. This will be delivered by Berkshire Healthcare Trust and RBC staff managed within the Specialist Fostering section subject to a Service Level Agreement between the two agencies. (i) The Private Fostering Service safeguards and protects the welfare of children who are cared for away from their families by private foster carers, and promotes community awareness of the National Minimum Standards and Regulations that apply to Private Foster Care. This service sits within the Family and Friends section, where carers and the children placed with them, can access support that is tailored to meet their needs. It is recognised that the family placement needs of Looked After Children will be best met through the development of a full range of in house placements. The Fostering Service does not always achieve this within the timescales determined by young people s needs. In these circumstances it is sometimes necessary to purchase independent external provision. A framework agreement has been set up in partnership with Wokingham, Bracknell and 10 independent fostering providers. This arrangement helps to ensure that foster carers are recruited to meet local placement needs and that a high standard of care is maintained. The Commissioning Team established and maintain this framework agreement. 5

7 4. The fostering service supports its schemes by providing: (a) Close links with the Directorate s Children s Social Work teams to ensure integrated planning and provision for individual service users and effective targeting of service development work (b) Links with Health via the Looked After Children s Nurse and Education via the Virtual Head for Looked After Children and with CAMHS via the Service Level Agreement referred to in 3h) above. (c) Clearly defined and effectively administered allowance schemes that meet the full maintenance costs of caring for children and young people in foster care; those receiving planned short break care and those subject to either Special Guardianship Orders or Residence Orders/Child Arrangement Orders (where carers are eligible for payment). Payments for generic foster carers include a remunerative carer s fee and a child s allowance to cover the cost of caring for the child (d) Preparation and ongoing support and training for all foster carers, including the opportunity to access the Level 3 Diploma for the Children and Young People s Workforce and a range of other staff training courses through Reading Borough Council s Training Department (e) Recruitment activity that seeks to attract and maintain a sufficient number and range of carers to ensure appropriate placement choice (f) The following menu of services to support placement stability: Day care for foster children with DBS checked individuals, who have child care experience to enable foster carers to have respite during evenings and weekends, providing this is in accordance with the needs of children in placement as established in the Placement Planning Meeting. Child care costs are paid for foster carers who attend training and meetings Preparation and Training through bespoke courses for foster carers Family therapy and other therapeutic support provided by the CAMH Service and Looked After Children s Therapeutic Service 6

8 Counselling where appropriate, to help Foster Carers deal with issues and feelings in relation to their role as carers. Mentoring Scheme for foster carers who are matched with approved/experienced foster carers for advice and guidance in relation to specific areas of their practice. Buddying Scheme for newly approved foster carers who are matched with more experienced foster carers for practical support and guidance in the fostering role. A range of Foster Carers support groups: Baby Carers group Teenage Carers support group Family and Friends Carers support group Therapeutic consultation support group (g) A paid, 14 day service break per annum (time out from fostering) as an agreed period or pattern of respite. (h) Additional paid respite when this is assessed as in accordance with the child s level of need and agreed at the Placement Planning Meeting. (i) Assessments of applicants undertaken in line with the National Standards for Foster Care. (j) Reading Foster Panel constituted and administered in line with regulatory requirements, which considers and makes recommendations about the approval of all prospective new carers, matches children to permanent placements and advises on service developments. (k) Appropriately trained and experienced social work and support staff to provide all carers with a named Supervising Social Worker. The latter gives regular and on-going supervision, advice, information and support to the fostering family. This includes considering the needs of children who foster (the birth children of the foster carer), identifying and meeting the carers developmental and training needs, considering health and safety concerns and monitoring the overall quality of the care offered to Looked After Children. (l) Annual Reviews of the terms of approval, the registration and performance of all approved carers which are completed and scrutinised by an independent Placement Reviewing Officer (PRO). (m) Reading Carers Link, run by RBC foster carers, provides a range of support, including an out of hours telephone advice line, a monthly newsletter, visits to newly approved carers, 7

9 training. This is subject to a Service Level Agreement with Reading Borough Council and a funding arrangement. (n) Membership of Fostering Network for all approved carers. (o) An out-of-hours telephone line for foster carers providing advice and support from Reading Borough Council fostering social workers. (p) The cross-unitary, Berkshire-wide Emergency Duty Team provides emergency out-of-hours support for foster carers and their placements. 8

10 5. Standards of care The Service works to the Fostering Regulations and National Minimum Standards 2011 and 2013 plus the UK National Standards for Foster Care (2005). The Agency has full membership of BAAF and the Fostering Network which assists the service in maintaining practice standards through practice notes, research, and training opportunities. In the event that a Foster Carer s practice gives cause for concern the Fostering Service holds a Joint Evaluation Meeting (JEM) to discuss the situation. Recommendations will be made with a view to ensuring that appropriate care is maintained for the children concerned. The Fostering Panel will undertake a quality assurance function by undertaking a review of a case that has been presented to them and has subsequently become a Standard of Care concern. 9

11 6. Management structure and contact details Registered Provider Reading Borough Council Fostering Agency: Directorate of Children, Education and Early Help Services Floor 2, Civic Offices, Bridge St, Reading, Berkshire RG1 2LU Agency Decision Maker Interim Head of Children s Services: Vicki Lawson and Service Manager (Family Placements): Jean Ash Directorate of Children, Education and Early Help Services Floor 2, Civic Offices, Bridge St, Reading, Berkshire RG1 2LU Responsible Individual Service Manager (Family Placements): Jean Ash Registered Manager Fostering Team Managers: Kirsty Benson-Allison and Rosanne Turner 2-4 Darwin Close Reading, Berkshire RG1 9NT Two independent workers perform the Chair/Vice Chair functions of the Fostering Panel. 10

12 Family Placements Service Structure

13 Vicki Lawson Head of Children s Social Care Jean Ash Service Manager Dawn Gardner Team Manager Adoption & Rosanne Turner Team Manager Fostering Kirsty Benson-Allison Team Manager Specialist Fostering Lorna Rowland ATM Adoption Deborah Hickland ATM Fostering Vacant Programme Supervisor KEEP Jo Medway Lead Facilitator & Clinical Psychologist Prisca Senkebe Social Worker Adoption Natara Mcgarry Social Worker Adoption Lynda Dows Duty Social Worker Fostering Mara Plumley SW Support & Development Mary Hickman Systemic Therapist KEEP Vacant Skills Coach KEEP Jayne Kulan Social Worker Adoption Lin Rogers SW Adoption and Post Adoption Sally Mylton-Smith SW Support & Development Fenny Nyatsanza Support & Development Vacant Co-Facilitator KEEP Vacant Creative Therapist - KEEP Hannah Gervais Social Worker Adoption Samuel Ayisi Post Adoption SW Adoption Julie Knapper Higher Specialist SW Adoption Lin Rogers Post Adoption SW Adoption Juvy Romero SW Support & Development Angelita Francisco (from ) SW Support & Development Vacant SW Support & Development Bolaji Oyeyemi Heather Spaan Steffi Roth ATM - Recruitment & Assessment Kim Easby SW Support & Development SW - Recruitment & Assessment SW - Recruitment & Assessment Hilary Kemp Vacant Elaine Lovell SW - Recruitment & Assessment SW - Recruitment & Assessment Business Support ATM Friends & Family Jana Shulkin Modhu Butler Paula Ward Kate Haran Toni Myers SW - Permanency SW - Permanency Service Manager Social Worker Friends & Family Social Worker Friends & Family Holli Blackburn Rhiannon Walsh Lynda Hope Senior Business Support Officer Carolinne Willson Social Worker Friends & Family Vacancy Social Worker Friends & Family SW - Permanency Recruitment Officer Wendy Goddard Christian Scott-Heal Jennie Cole Vacancy ATM Short Breaks Business Support Adoption Business Support Business Support Officer Clare Whitehead Catherine Allotey-Babington Jessica Spillman Michael Williams Diana Murdoch Mary Girdler Business Support Officer (Maternity) Panel Coordinator Business Support Officer Social Worker - Short Break Scheme SW Supported Lodgings Social Worker - Short Break Scheme 12

14 7. Staffing structure (as of January 2015) For named staff in post please see structure chart above Team Manager (Support and Development, Supported Lodgings, Family and Friends and Short Breaks) 1 x 1 FTE Team Manager (Recruitment and Assessment, Permanency Fostering, KEEPSafe and the LAC Therapeutic Service 0.65 FTE Recruitment and Assessment Assistant Team Manager 0.64 FTE Higher Specialists Social Worker Social Worker Social Worker (permanency work) Recruitment Officer 1 x 1.67 FTE 1 x 1 FTE 1 x 0.5 FTE 2 x 1 FTE 1 x 1 FTE Support & Development Section (Fostering + Supported Lodgings) Assistant Team Manager 1 x 1 FTE Higher Specialist 1 x 1 FTE Social Workers 1 x 0.5 FTE Social Workers 6 x 1 FTE Short Breaks for Children with Disabilities Assistant Team Manager 1 x 0.4 FTE Higher Specialists 2 x 1 FTE Social Workers 1 x 1 FTE 13

15 Family and Friends Section: Assistant Team Manager Higher Specialists Social Workers Social Worker Social Worker 1 x 0.8 FTE 1 x 1 FTE 1 x 0.8 FTE 1 x 0.5 FTE 1 x 0.5 FTE KEEPSafe: Programme Manager 1 x 0.5 FTE Lead Facilitator & Clinical Psychologist 1 x 1 FTE Co-facilitator 1 x 0.5 FTE Creative Therapist 1 x 0.5 FTE Systemic Therapist 1 x 0.5 FTE Skills Coach 1 x 0.5 FTE Independent and Agency Workers: The Fostering Service employs independent workers when necessary, from a regular pool of workers, to undertake assessments of foster carer applicants. Agency workers are only employed when permission is granted as a result of the need to cover a staffing vacancy. Business Support Team: At present 1 x full-time member of staff for the Permanency Service and 1 x full-time for the Fostering, Short Breaks and Directions, 1 x full-time Panel Coordinator for the Fostering and Family & Friends Panels and 1 x part time senior administrator and 1 x part time general Administrator. 14

16 8. Foster carers (as of January 2015) Reading Fostering Service has 104 (this includes Family Link and outreach) fostering units: 52 Short Term 11 Family and Friends (inc SGO & RO) 2 Supported Lodgings Carers 9 Long Term 8 Respite Carers Short Breaks Carers for Disabled Children: 9 Overnight 13 Day Care 15

17 9. Children placed (as of end December 2014) At the end of December 2014 the total number of Reading children in care was 202. Out of this total, Reading Borough s In House Fostering Service was providing placements to 73 children, including 4 UASC. This was broken down as follows: 19 with Family & Friends Carers 73 with general foster carers 2 with supported lodgings 4 UASC were supported in borough. Reading Borough Council was also supporting 4 Staying Put arrangements, 3 with in-house carers and 1 with independent providers. In addition short break placements were being provided to 22 children. As of January 2015 this included: - 3 Looked After Children in foster care - 19 receiving short breaks (as non-looked After Children) - 0 being considered for links. In total 77 placements were also being commissioned from independent fostering providers (via Fostering Duty Service referrals). 16

18 10. Performance: Senior Managers chair regular meetings that monitor qualitative information (including service user feedback) and quantitative data which tracks performance. The information monitored relates to each stage of service delivery, from the prospective carer s initial enquiry to post-approval ongoing supervision. Reading Borough Council s Directorate Management Team and the Corporate Parenting Panel (which meets quarterly) scrutinise the performance of the Fostering Service as part of its overview of the quality of care offered to the Local Authority s Looked After Children. 17

19 11. Complaints and representations: All foster carers and looked after young people are provided with written information about complaints procedures, including contact details of the Complaints Manager and the Children s Advocacy Service. There is a specific departmental procedure that addresses complaints and allegations made against and by foster carers. The Team Manager records and monitors complaints. An information leaflet issued to Looked After Children advises how they can make a complaint. An Independent Visitor Scheme is available to Looked After Children who do not have a significant relative. An independent advocacy service for Looked After Children has been commissioned. This is available from the National Youth Advocacy Service (NYAS). They can be contacted on tel See Appendix 3 for a summary of complaints/allegations received as of December

20 12. Recruiting foster carers A choice of placements for children and young people within their home area is important in maintaining stability, continuity, and contact with their families. The Fostering Service has developed a comprehensive plan of recruitment activity for the forthcoming year. The primary objective is to maintain a highly visible profile for fostering through promotional activity in order that the local community are reminded regularly of the need for foster parents, particularly amongst specific community and cultural groups. The Recruitment and Assessment Team are working in partnership with the Home for Good project with aims to recruitment 40 foster carers over a three period from the faith groups within Reading. The progress of recruitment performance is monitored by both a performance and strategy group. The latter is comprised of representatives from all sections of the Fostering Service with input from the corporate Marketing and PR section as required. There is now a Recruitment and Assessment Team which includes a Recruitment Officer who has lead responsibility for recruitment to the various fostering schemes within the service. Reading Borough Council must be satisfied that the placement of any child is the most suitable to ensure that his/her needs relating to racial, cultural, linguistic origin and background, religious observance and any disability will be met as far as practicable, so the recruitment and selection of carers will be undertaken in accordance with this. 19

21 13. Supporting and retaining foster carers The Department provides a menu of support services through its Support Menu for foster carers, as outlined in section 4 above. Retention activities include: Training for carers including provision of the Level 3 Diploma for the Children s and Young People s Workforce. Training specifically for foster carers is offered alongside inclusion, as appropriate, on staff training courses. All applicants must complete Skills to Foster Group as a compulsory element of the assessment process. Induction Programme post initial approval. The Annual Foster Carers Dinner where the local authority commends its foster carers for their services. A regular newsletter, advice and support offered through Reading Carers Link, run by RBC foster carers. A support group for baby carers, teenage carers and Family and Friends Carers. Support is being offered to carers to complete the Training, Support and Development Standards introduced by the Children s Workforce Development Council. The payment scheme for foster carers will continue to provide a remunerative element (the carer s fee ) in addition to the children s allowance to cover the cost of caring for the Looked After Child. The latter is currently being reviewed with a new schedule of payments being published in April The former will be subject to consultation with foster carers as of the middle of April

22 14. Approving foster carers Foster carers are approved in line with the standards set out in the UK National Standards for Foster Care and Fostering Regulations and National Minimum Standards 2011 and These include expectations that in all cases: Applicants will receive clear information about the process of assessment, including a list of competencies and standards they will be expected to meet. Assessments of foster carers will follow the British Association of Adoption and Fostering recommended Form F format. BAAF competencies and Training Support and Development Standards (TSD) Standards will be used, with a view to determining the ability of potential and current foster carer s ability to provide appropriate care for children and young people who are looked after by Reading Borough Council. Prospective foster carers will receive the Fostering Information pack which contains general information about fostering, including allowances, information for Black and Asian applicants and information regarding the Carers Link. The assessment and approval process will include all members of the applicant(s) household. We aim to complete Stage 1 (the carer-led stage) and Stage 2 (the assessing social worker-led stage) of assessments within six to seven months of receiving their application and to offer approximately 3/4 Skills to Foster Groups per year. Assessments of foster carers are carried out by social work qualified practitioners trained in undertaking Form F assessments. A range of verified employment, health and personal written references will be obtained on the applicant s suitability as a foster carer and appropriate police, government and local authority checks will be carried out. A Health and Safety checklist, in accordance with the National Standards, will be completed as part of each assessment and further inspections conducted at each Annual Review. Health and Safety training is provided to staff and carers through the Department s Training Programme. An assessment report will be prepared by the assessing social worker, including recommendation on the applicant s suitability as a foster carer and recommendations as to appropriate types of 21

23 placements for the applicant s abilities, experience, training and support needs. Each applicant will have access to a copy of the non-confidential sections of the assessment report before the recommendation and decision on approval is made. Each applicant will also have the opportunity to make a written comment if they wish to do so. The confidential section of the report is currently confined to third party information (references). The Reading Foster Panel will consider all recommendations for approval. Applicants are routinely invited to the Foster Panel meeting. The Foster Panel makes a recommendation on approval at the meeting, which is shared with the applicants. The Agency Decision Maker subsequently makes the approval decision, which is communicated to the applicants verbally within 2 days and in writing within 5 working days. 22

24 15. Reading Borough Council Foster Panel: The Foster Panel considers and makes recommendations about the approval and review of foster carers and family and friends carers ( Connected Persons ), matches children to permanent foster or family and friends foster placements and oversees the assessment and review of foster carers. The Panel meets on planned dates, twice a month and will convene more frequently if required. Reading Borough Council maintains a central list of persons considered suitable to be members of the Foster Panel. Membership and practice conforms to regulatory requirements including independent panel chairs. There is a Foster Panel Adviser available to the panels, who is not a Panel member. The Foster Panel provides an information leaflet for applicants, including details of Panel processes and membership. Everyone attending the Panel is required to complete a feedback form about their experience and feedback is shared with Panel members. All panel members are subject to annual appraisal by the independent Panel Chairs in consultation with the Panel Adviser. 23

25 16. Additional documentation The Fostering Service will continue to review its documentation to ensure that it meets the requirements of current legislation and its targets. This Statement of Purpose will be posted on the Reading Borough Council website and will be made available elsewhere on request. We will continue to provide written information to children in foster care and foster care applicants and approved carers, including information regarding the foster panels and the Fostering Allowance Scheme. 24

26 17. Details of the Registration Authority OFSTED, Piccadilly Gate, Store St, Manchester M1 2WD Tel: Website: 25

27 APPENDIX 1 STAFFING POSITION AND QUALIFICATIONS Service Manager: Jean Ash, BA (Hons), CQSW, CMS, DMS Team Manager Support & Development, Family & Friends and Short Breaks Rosanne Turner, BSoc Sc, CQSW, PQ1, CMH&SC Assistant Team Managers: Support & Development: Deborah Hickland MSc Social Work Short Breaks Scheme: Wendy Goddard MA Social Work, Practice Teaching Award Family and Friends: Elaine Lovell BA (Hons), DipSW, PQ2, Practice Educator Stage 2 Higher Specialist Practitioners: Support & Development: Sally Mylton-Smith, Dip. Social Work, Diploma in Higher Education Short Breaks Scheme: Mary Girdler, CSS, PQ1, Regd. Managers award, NVQ assessor s award Short Breaks Scheme: Michael Williams, Certificate in Counselling Skills, Dip Social Work, PQ1 & PQ2, PRCCC (Preliminary Residential Child Care Course). Family and Friends: Carolinne Willson, CSS, Practice Teacher Award, PQ2 Social Workers: Juvy Romero, BSc in Social Work, Dip. and Master of Social Work (University of Philippines Open University) Mara Plumley, PCSS, CSS, PQ1, Practice Teacher Award Kate Haran, CQSW 26

28 Toni Myers, BA (Hons) in Social Work, PQ1 & PQ2 Diana Murdoch, DipSW and NVQ 3 in children and young people Bolaji Oyeyemi, BA (Hons) Social Work Angelita Francisco, BSc Social Work, PQ1 Fenny Nyatsanza, BA Social Work Team Manager Specialist Fostering (Recruitment & Assessment, KEEPSafe and the Looked After Children s Therapeutic Service: Kirsty Benson-Allison: BA (Hons), Dip SW, PQ 1 and 2, Practice Teaching Award Assistant Team Managers: Recruitment & Assessment: Steffi Roth Dip Pedagogy (equivalent to Masters in Arts and Education in UK) Higher Specialist Practitioners: Recruitment & Assessment: Kim Easby, CSS, CSM (Supervising Management) and PQ1&2 Recruitment & Assessment Team: Hilary Kemp, Dip. Social Work Social Workers: Recruitment + Assessment: Heather Spaan, M.SW + Certified Family Life Educator + PQ1 Recruitment + Assessment: Vacancy (filled by agency social worker) Permanency Fostering: Jana Shulkin, M.SW Permanency Fostering: Vacancy (filled by agency social worker) Associated Workers: Recruitment Officer, Rhiannon Walsh, BSc Criminology & Counselling Skills Business Support Staff: Jennie Cole Administrator Catherine Allotey-Babington Panel Coordinator Lynda Hope Senior Administrator Christian Scott-Heal - Senior Administrator Jessie Spillman - Administrator 27

29 KEEPSafe & Looked After Children s Therapeutic Team Clinical Team: Programme Manager - vacant Jo Medway, MA (Individual Therapyst), BA (Hons) Psychology, Individual Therapist Mary Hickman (Birth Family Therapist) Occupational Therapist Creative Therapist vacant Skills Coach - vacant 28

30 APPENDIX 2 New foster carers (units) and foster carers who have left the scheme during April 2014 January 2015: New carers (units): 5 Short term 3 Family and Friends (inc SGO & RO) 0 Short Breaks for Disabled Children TOTAL = 8 (inc Family and Friends) Carers (units) who have left: 19 resigned due to other circumstances 0 following allegation TOTAL = 19 Current and new supported lodgings carers, and numbers who left the scheme during 2013: New Carers to the Scheme: 0 Resignation of Carers: 1 29

31 APPENDIX 3 Complaints and allegations as of December 2014 Foster Carers (including Family and Friends Carers and Family Link Carers): Allegations/Complaints against carers: 9 Complaints received from foster carers April-Dec 2014 inclusive: 10 Of these: 3 resolved informally 3 resolved at stage1 4 resolved at stage 2 30

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