Highway Network Management Services State of Qatar Ken Harland, Business Director, Amey Consulting
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1 Cover with focus picture 1 Cover with focus picture 2 Cover with focus picture 3 Highway Network Management Services State of Qatar Ken Harland, Business Director, Amey Consulting
2 Introduction Highway Network Management Services Contract 1 st international contract for Amey 5-year contract commenced February 2012 Working for Public Works Authority (Ashghal) Scope & Tender Process Progress & Looking Forward Living & Working in Qatar Resourcing The Future..
3 Qatar
4 Facts & Figures Highest GDP, carbon emissions and water consumption per capita in the world Approx. 14% households are $ millionaires Wealth created by extensive oil and gas reserves Population in 2013 approx. 2million Qatari nationals comprise <15% population Migrant workers make up 94% of the workforce FIFA World Cup
5 Qatar Global Economic Crisis
6 Qatar Global Economic Crisis
7 Qatar Roads
8 Qatar
9 Contract Scope Introduce O&M Systems to Improve the Quality of the Highway Maintenance Service in Qatar Introduce H&S, Quality and Environmental Systems and Achieve OHSAS / ISO Accreditation Introduce an Enterprise Asset Management System (EAMS) Design and Implement a Change Management Process Behavioural / Organisational Change, Knowledge Transfer, Legacy
10 Contract Scope Review Existing Works Contracts Develop New Works Contracts outcome based and incentivise good performance Develop Annual Works Programmes developed from the outcomes of EAMS Supervise Works Implementation Operate within a Suite of Performance Related KPI s
11 Tender Process PQQ Process (1) Technical Proposal + Presentation + Feedback (2) Technical Proposal Re-submission + Financial Bid Tender Panel Visit to UK 2 nd Tender Presentation 70 : 30 Split for Quality : Price 9 Month Process from PQQ to Award
12 Mobilisation (0 2 months) Company Registration & Licences Branch Commercial Registration Trade & Signboard Licence Commercial Issues Insurance, Bonds Contract signing Initiate rates negotiation Invoice process & payment
13 Mobilisation (0 2 months) Staff Welfare Insurance Accommodation Transport Schools Visas Shipping
14 Contract Achievements (2-18 months) Current network 2,000km Likely to increase to 4,000 + km Amey Established: Defined network Road hierarchy Primary Secondary Tertiary Asset inspection regime linked to road hierarchy
15 Inspection, Defect Identification & Repair Safety Inspection Manual Safety Inspections / Patrols Ashghal App EIS Portal / Register Works Order System Manual intervention to become automated Defect repair location recorded for future maintenance strategy
16 Contract Achievements Enterprise Asset Management System (EAMS) Development of Maximo architecture Health & Safety Initiatives PPE, vehicle livery, H&S audit + risk assessment processes Unified Contact Centre Traffic Diversion Plan Approval Group Works Contracts Review & Development
17 Years 2, 3... Complete Network Referencing Doha Survey Inventory collection (challenge - ever changing network) Pavement data collection Development of EAMS Analytics to Maximo Link to SAP
18 Years 2, 3... Manage Supply Chain Materials Procurement Strategy Delivery challenges Quality issues Draft, Procure & Supervise New Works Contracts Determine appropriate level of risk transfer MAC & MA/TMC
19 Years 2, 3... Road Corridor Management Office Road space booking Abnormal loads Introduce change management processes Organisational change Behavioural change Knowledge Transfer Secondment / study tours
20 Living & Working in Qatar Environment Temperatures vary from a minimum of 10 0 C at night in December to 50 0 C in July/August Driving Language Culture Pace of life
21 International Resourcing Challenges Staff Right skills (qualifications & experience) Relocation challenge (family, schools) Pro-active v Reactive Approach to Recruitment Balance between UK and local staff Effective Recruitment Management (UK model not appropriate)
22 Future Challenges Materials Shortages Procurement Accommodation Payment External Political Pressure
23 Cover with focus picture 1 Cover with focus picture 2 Cover with focus picture 3 Highway Network Management Services State of Qatar Ken Harland, Business Director, Amey Consulting
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