Voice. It s time to transform.

Transcription

1 Voice. It s time to transform.

2 Unite your networks. Untie your phones. Your telephones should not tether you. Voice transformation makes your landline phone services more versatile. You can use the office phone system at home, or wherever else you can get online. Directories, voic , call hold and transfer everything s there for you. Your team and your customers can reach people more easily. Decisions get made faster, people work more effectively together, customers get better experiences. All by simply untying your telephones.

3 66% said that managing multiple suppliers is a major challenge. We re hearing voices. We asked 500 IT decision makers to tell us their top priorities. The words we heard constantly were: Simplification Consolidation Flexibility Cost 86% say they either have a plan for transforming their communications infrastructure, or are in the process of developing one. 58% said that managing costs is also a key challenge. 93% of those with plans say they are focused on network integration/consolidation. 85% say they are focused on accommodating flexible working practices. And there s one last thing: Our respondents said that getting their communications networks more in line with their business strategies was top of the list of reasons for change.

4 Get moving. Spend less. Keep an eye. Voice transformation matters because it leads to real business benefits. You can work more flexibly. You don t have to rely only on mobile phones when you re out of the office. Your office voice services can follow you wherever you get online. You can get as much done from home or anywhere else as you can at your desk. You can save money. Moving your phones onto your IP networks strips out a whole layer of management and fixed costs. It also opens the way to big savings in call costs. And it can lead to a myriad of small cost reductions that add up to a significant sum at the end of the year. Management gets easier. When your voice services are running on your IP networks, they re as easy to manage as your IT. Moves, adds and changes, security, usage tracking it s all far more straightforward.

5 Simple steps forward. Voice transformation can involve a wide mix of technologies and services. They include: Business Zone a fixed monthly fee deal for UK internal calls, landline and mobile. IP Telephony moving your traditional voice services onto your IP networks. Managed PBX taking over the management of your switchboard systems for you, with new services that make your voice services more versatile. SIP Trunking a lower cost IP voice alternative to conventional ISDN30 lines, opening the way to IP telephony. Boostbox creates a secure 3G hotspot in your office or home. It s a step-by-step process and it will be unique to your organisation. We ve completed our own voice transformation project, so we have plenty to tell you about what works and what you can avoid. No matter where you are in your own transformation process, we can help. You can work with us as a single, skilled partner to look after all your fixed and mobile voice services.

6 Why O 2? We re fascinated by the future. Exploring new possibilities with our customers. And there s never been a better time to be looking ahead. It s all up for grabs. We like to help our customers find new ways of doing things, usually by doing them ourselves as well. Like the day we all worked away from our head office, to prove that our systems can support remote working on a mass scale. You get all the essentials too. You have a dedicated account team and a clear and simple contract. One bill, one number to call. And then there s the unexpected. Things like O 2 Wifi, giving everyone free connection to more than 14,000 hotspots by 2013 even if they re not with O 2. Or O 2 Wallet, that allows you to spend, send and receive money on your mobile. It s just a different way of thinking about business and the way organisations can be. Are you ready for voice transformation? Get some more ideas and find out what else is possible. Call us on , or talk to your Account Manager. o2.co.uk/enterprise/juc Published in July All information is correct at time of going to print. Telefónica UK Limited Registered in England no Registered Office 260 Bath Road Slough SL1 4DX