Facilitating Online. Learning. TAP Certificate 2 days* or 5 weeks onlin. Max 8 delegates ENABLING QUALITY-ASSURED LEARNING & DEVELOPMENT

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1 Facilitating Online Learning ENABLING QUALITY-ASSURED LEARNING & DEVELOPMENT Very good. It gave me lots of ideas for future projects. Thanks very much, my head is spinning with mad ideas! Dave Lancaster Laurus OD Solutions 0 TAP Certificate 0 2 days* or 5 weeks onlin Max 8 delegates * B len d e d pr o g r a m m e c o n s is t ing o f on l ine act iv it ies and w o r k s h o p

2 Overview This programme helps L&D professionals who are experienced in training or facilitating classroom-based or other face-to-face events to transfer their skills to training online. Benefits To the delegate Design and structure effective live online sessions Engage participants with creative online activities Experience live online sessions and self-paced activities Motivate and coach learners during a distance learning programme The programme covers the role of an online facilitator as well as planning and hosting effective online activities. To the organisation Apply best practice models to facilitating online learning Enable delivery of effective training to global audiences Reduce travel and subsistence costs to classroom events Enable evaluation of web-conferencing tools to make an informed choice for the organisation Page 2

3 Who is it for? Suitable for L&D professionals who wish to gain practical experience of facilitating online activities Classroom workshop map Day 1 Day 2 Course objectives and assessment Plan a synchronous and asynchronous activity, to meet the TAP Facilitating Online Learning Profile, and facilitate these activities with the group Participate and support the facilitated activities of at least three members of the group Morning Start-up Online facilitation model Review roles of an online facilitator Secrets of engaging online sessions Morning Facilitate online activities practice Trouble shooting techniques Leading to the TAP Certificate in Facilitating Online Learning Afternoon Hands on with online tools Plan an online activity Afternoon Project work Planning your online activities Workshop close and next steps Evening Evening work Page 3

4 Competencies 8 Competencies delegates will develop 1. Applying the online facilitation model Defining the term online facilitator and how the role is applied in an organisational context Understanding the different roles of an online host and an online facilitator Building rapport with online participants Applying the Online Facilitation Model to their own environment 2. Using learning technologies Defining synchronous and asynchronous communication Using web-conferencing tools and a variety of features such as whiteboard, polling, audio, text chat Using a variety of communication methods with distance learning students such as online forums and wikis 3. Planning online activities Researching background information on the training need and target audience Identifying any cultural differences when delivering to an international audience Designing online sessions for live delivery via web-conferencing for small and large groups Planning and creating online asynchronous activities Page 4

5 Competencies delegates will develop 4. Delivering live online sessions Introducing the session and ensuring it is kept to time Using a variety of learning methods and online tools to generate discussion and to hold attention Expressing ideas, concepts and explanations clearly Creating a positive learning environment, using a range of techniques to handle participants' questions Following the stages of learning process and providing signposts to the participants Monitoring group dynamics and making appropriate interventions 5. Hosting live online sessions Logging in early and welcoming participants, carrying out audio and visual checks with each one Providing guidance on the tools for participants to use Handing over to the online facilitator Monitoring questions and managing the text chat area Assisting the facilitator in handling any technical issues which may occur Closing the live online session Page 5

6 Competencies delegates will develop 6. Monitoring asynchronous activities Setting up the online activity Monitoring contributions to ensure everyone in the group participates Acknowledging responses and providing feedback in the timeframe defined in the learning contract Injecting 'sparks' into the activity to promote discussion Summarising and closing the activity Providing any links or documentation for further learning 7. Delivery style Using positive language to create a friendly and relaxed environment Injecting enthusiasm through the use of positive language and voice modulation Projecting a professional, knowledgeable and confident image 8. Overcoming technical and other challenges Being proactive in offering support, handling any technical issues that occur, with the host s assistance Offering the participants the opportunity to carry out a system check prior to the live session Page 6

7 Programme outline There are two options to achieving this certificate: 2 days classroom plus online activities Part 1 Tutor-led online session The Online Facilitation Model (1 hour) and self-paced activities including a critique of some example webinar recordings and project work (approx. 1 hour) Part 2 Two-day classroom workshop including working handson with online tools Part 3 Deliver a 20 minute live online session and facilitate a fiveminute self-paced activity. Participate and support the other delegates (approx 4 hours depending on number of delegates) in the group then attend the final Wrap Up session for tutor and peer feedback (30 minutes) 5 weeks online (tutor supported) This comprises scheduled live online sessions and self-paced tasks each week. Delegates will need to commit 4-5 hours of study per week and attend the tutor-led online sessions. An individual system check will be carried out to ensure each delegate is able to access WebEx for the live online sessions and the course website. Week 1 Tutor-led online session: The Online Facilitation Model (1 hour) and self-paced activities including contributing to an online forum, writing a critique of some example webinar recordings and project work Week 2 Tutor-led online session: Tools of an Online Facilitator (1 hour) and self-paced activities including working on scenarios, researching online tools and project work Week 3 Tutor-led online session: The Secrets of Engaging Live Online Sessions (1 hour) and project work: planning a live online session and a self-paced activity Week 4 Project work to include writing joining instructions, practising delivery of the live online session and setting up the selfpaced activity Week 5 Deliver a 20-minute live online session and facilitate a 5-minute self-paced activity. Participate and support the other delegates (approx 4 hours depending on number of delegates) in the group then attend the final Wrap Up session for tutor and peer feedback (30 minutes) Page 7

8 TAP certification Due to their unique range and scope, TAP Qualifications provide individuals and organisations with a means to develop a career pathway based on achieving Certification of Learning and Development skills. This Certificate delivers a competence set aligned to the National Occupational Standards developed by the Lifelong Learning UK Sector Skills Council. British Institute for Learning and Development (the Institute) The Institute is the awarding body for all certificates and diplomas issued under the Training Accreditation Programme (TAP ). From 1 October 2015 this TAP qualification entitles delegates to free professional Institute membership for a year, unless already a member. Please see more about the Institute s membership benefits here Next steps This course is an elective component of the TAP Diplomas in Facilitation and e-learning Click here for further information on TAP Diplomas Page 8

9 Delivery options Options Public schedule mixed groups at Foundation House, University of Warwick Science Park, Coventry Closed in-company programme at Foundation House Closed in-company programme held at client premises worldwide Fees Please refer to our website for course fees or contact us, details below Page 9

10 Contact us For further information contact the TAP Support Team Get in touch The Training Foundation Foundation House Millburn Hill Road University of Warwick Science Park Coventry, CV4 7HS Tel: +44 (0) Fax: +44 (0) Page 10