IBM Lotusphere Paris 2009 Jeudi 26 mars, IBM Forum. En route vers une collaboration étendue

Transcription

1 IBM Lotusphere Paris 2009 Jeudi 26 mars, IBM Forum En route vers une collaboration étendue

2 My Instant Communicator for IBM Lotus Sametime Une expérience UC 2 encore plus complète et plus rapide à déployer isabelle.stark@alcatel-lucent.fr Solutions Marketing, Alcatel-Lucent -Enterprise Products Group nicolas.epelly@alcatel-lucent.fr IBM Alliance Manager, Alcatel-Lucent -Enterprise Products Group

3 Agenda 1. Alcatel-Lucent et Relations de partenariat avec IBM 2. My Instant Communicator 3. Les bénéfices de la solution combinée Alcatel-Lucent IBM My Instant Communicator for IBM Lotus Sametime 4. Conclusion 5. Questions / Réponses

4 Alcatel-Lucent in a nutshell Presence in 130 countries, employees, 17 B Annual Revenues, 2.7 B R&D, Clients Leader of applications & communications technology for Carriers, Service providers and Enterprises #1 Wireline telecom network, #3 Wireless telecom Network, #2 in Services for IP & Network Transformation,, Network Operation & Management,Multi-Vendor Maintenance #1 EMEA Enterprise Telephony, #1 contact Center Software France #1 IPBX Supplier with +50% market share, #3 LAN Switching

5 The capacity to deliver

6 4 major domains of cooperation with IBM

7 Support & engagement model for UC2 Entreprises ALU CHANNELS Converged Channels IBM CHANNELS Support Local Team Support ALU Services Support Combined Solutions a Lotus Services Support Central Post-Sales Central Pre-Sales Central Pre-Sales Central Post-Sales R&D Product Marketing Product Marketing R&D Central Alliance Team

8 IBM and Alcatel-Lucent UC2 Solution Story NEW Lotus Notes integration (OXE* Users Only) Telephony services One Number services (All users) My Teamwork For Lotus Sametime (All users) ST and above Audio conferencing services and basic click to call My Instant Communicator for Lotus Sametime (OXE* Users Only) ST and above Use Lotus Sametime as the collaboration application Telephony presence and basic telephony services Extending the Sametime reach Messaging services and beyond * OXE: Alcatel-Lucent OminPCX Enterprise

9 Agenda 1. Alcatel-Lucent et Relations de partenariat avec IBM 2. My Instant Communicator 3. Les bénéfices de la solution combinée Alcatel-Lucent IBM My Instant Communicator for IBM Lotus Sametime 4. Conclusion 5. Questions / Réponses

10 My Instant Communicator : The enterprise real-time communications pillar Innovative user experience Consistent User Interface OmniTouch 8400 Instant Communications Suite Adaptive to your needs Adherent to your environment

11 An innovative user experience to manage any events and communications Events Notification Multi-session Appearance My Instant Communicator Simplifies and improves people interactions with Non-intrusive real-time communications aggregator Media blending UC services for mobile users Initiate Outgoing Communication Handle Incoming Communication dur

12 Full UC services even when on the move Full advanced services are still available even when you re on the move inside or outside the company Voice on multimedia PC or Voice on any phone Voice over: The multimedia PC with guaranteed QoS Any temporary telephone set (GSM, home phone or other fixed line) Single identity One number + Select the audio device

13 Agenda 1. Alcatel-Lucent et Relations de partenariat avec IBM 2. My Instant Communicator 3. Les bénéfices de la solution combinée Alcatel-Lucent IBM My Instant Communicator for IBM Lotus Sametime 4. Conclusion 5. Questions / Réponses

14 A combined solution No overlap, no confusion Use best in class unified communications capabilities from Alcatel-Lucent and IBM to transform your business processes and reach new levels of productivity

15 My IC for Sametime : Send IM & add IM to Voice from the desktop and the business phone Add IM to share information Already engaged in a voice call Answer with IM A voice call arrives Reach your contact with IM Search a contact in the directory Burgart

16 Telephony presence and click-to-call from Lotus Sametime From the contacts list and from the chat window See when someone is on the phone (telephony presence) Place voice call Click to Call, Hang-Up Telephony presence

17 Audio conferencing capabilities from Lotus Sametime Ad-hoc Click-to-conferences from Lotus Sametime contacts list, IBM Lotus Notes, Microsoft Outlook and Microsoft Office applications with contact, group of contacts or phone numbers Scheduled conferences from Meeting Center Schedule, invitations with audio dial-in information, View-play-share recordings, Control conference from IBM Lotus conversation window Add additional conference legs (contacts or phone numbers) Leader/Participant audio control (lock, drop participant, mute, record)

18 Easy access to event summary Open the call log details Events Notification Listen to voice message from the Lotus client Play, Pause, Stop, Record, Sender info, Alternate Phone on any device Open your IBM Lotus Notes client to consult your voice messages

19 Architecture for Audio Conferencing Services and basic click to call for any users (PBX independent) IBM Lotus Sametime server (I)PBX Optional OmniTouch server for Audio Conferencing Desktop users

20 Architecture for Audio Conferencing Services, basic click to call and Unified Messaging for any users (PBX independent) IBM Lotus Sametime server OmniTouch server for Messaging (I)PBX IBM Lotus Domino server Optional OmniTouch server for Audio Conferencing Desktop users

21 Architecture for full My Instant Communicator services for Omni PCX Enterprise Users (today) IBM Lotus Sametime server OmniTouch server for messaging & telephony OmniPCX Enterprise IBM Lotus Domino server Optional OmniTouch server for Audio Conferencing Desktop users

22 Agenda 1. Alcatel-Lucent et Relations de partenariat avec IBM 2. My Instant Communicator 3. Les bénéfices de la solution combinée Alcatel-Lucent IBM My Instant Communicator for IBM Lotus Sametime 4. Conclusion 5. Questions / Réponses

23 Traditional approach Today multi Vendor Fragmented Voice Installed Base UCC for A?

24 With IBM and Alcatel-Lucent combined solution you can start immediately with really advanced features Today multi Vendor Fragmented Voice Installed Base My Instant Communicator For Sametime Messaging, click to call and Audoconference For All Employees 100 % of users TDM / SIP With their current phone My Instant Communicator for Sametime for all users Solid ROI 80% cost reduction vs traditional audio conf service provider

25 Achieving the fastest way to Unified Communications & Collaboration in Large Organization Gain / Added Value Today Fragmented Voice Installed Base IM, document sharing IBM Sametime Application For All Employees My Instant Communicator For Sametime For All Employees Basic Click to Call Advanced Click-to Conference Scheduled conferences PBX Agnostic Unified Messaging Strong ROI Easy to deploy My Instant Communicator for Omni PCX Enterprise Users Advanced Enterprise Telephony Full presence, etc One number UC for Contact Center UC for Business Process One by One PBX refreshment / replacement Full benefits With network management cost optimization Full Converged Infra effort time

26 Agenda 1. Alcatel-Lucent et Relations de partenariat avec IBM 2. My Instant Communicator 3. Les bénéfices de la solution combinée Alcatel-Lucent IBM My Instant Communicator for IBM Lotus Sametime 4. Conclusion 5. Questions / Réponses Merci