simplify printing TX Guide v. 1. make IT simple Tricerat, Inc Cronridge Drive Suite 100 Owings Mills, MD , All rights Reserved

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1 simplify printing TX Guide v. 1. Tricerat, Inc Cronridge Drive Suite 100 Owings Mills, MD make IT simple 201, All rights Reserved

2 Release Info Copyright Limit of Liability Trademarks Customer Support This version of the Simplify Printing TX Adroid Agent User Guide is applicable for all software versions of Simplify Printing TX 1.5 and greater, and is current until replaced Tricerat, Inc. All rights reserved. The information contained herein is proprietary and confidential and is the exclusive property of Tricerat, Inc. It may not be copied, disclosed, used, distributed, modified, or reproduced, in whole or in part, without the express written permission of Tricerat, Inc. Tricerat, Inc. has used their best effort in preparing this guide. Tricerat makes no representations or warranties with respect to the accuracy or completeness of the contents of this guide and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Information in this document is subject to change without notice and does not represent a commitment on the part of Tricerat or any of its affiliates. The accuracy and completeness of the information contained herein and the opinions stated herein are not guaranteed or warranted to produce any particular results, and the advice and strategies contained herein may not be suitable for every user. The software described herein is furnished under a license agreement or a non-disclosure agreement. The software may be copied or used only in accordance with the terms of the agreement. It is against the law to copy the software on any medium except as specifically allowed in the license or the non-disclosure agreement. The name Tricerat, the Tricerat logo, and Simplify Printing TX are the exclusive property of Tricerat, Inc. Product or company names, logos, brands and other trademarks or service marks, both registered and unregistered, referred to within this guide are the property of their respective holders. These holders are not affiliated with Tricerat, Inc., or Tricerat s products. Reference to these marks or the use of these marks does not indicate any type of relationship, endorsement, approval, sponsorship between Tricerat, Inc. and the holders of said trademarks. Customer support is available to organizations that purchase Simplify Printing TX and that have an annual support agreement. Contact Tricerat at: Tricerat, Inc Cronridge Drive Suite 100 Owing Mills, MD support@tricerat.com

3 Table of Contents Preface...4 Chapter 1: Getting Started with the Simplify Printing TX Android Agent...6 Starting and Logging In to the Simplify Printing TX Android Agent...7 To start and log in to the Simplify Printing TX Android Agent...7 Turning Off and/or Logging out of the Simplify Printing TX Android Agent... 9 To turn off the Simplify Printing TX Android Agent (For a manual log in)... 9 To turn off the Simplify Printing TX Android Agent (For an automatic log in)... 9 To log out of the Simplify Printing TX Android Agent... 9 Chapter 2: Using the Simplify Printing TX Android Agent The Simplify Printing TX Android Agent Subscribed Printers Screen...11 To filter the display on the Subscribed Printers screen...11 To manage local printer requests...11 The Simplify Printing TX Android Agent Settings Screen...14 To work with the options on the Simplify Printing TX Android Agent Settings screen...14 To set login preferences...15 To set logging preferences...15 To view information about the Simplify Printing TX Android Agent Simplify Printing TX Android Agent User Guide 3

4 Preface Welcome to the Simplify Printing TX Android Agent User Guide. The purpose of the Simplify Printing TX Android Agent User Guide is to answer your questions and guide you through the procedures necessary to use the Simplify Printing TX Android Agent efficiently and effectively. Using the manual You will find the Simplify Printing TX Android Agent User Guide easy to use. You can simply look up the topic that you need in the Table of Contents. Later, in this Preface, you will find a brief discussion of each chapter to further assist you in locating the information that you need. Special information about the manual The Simplify Printing TX Android Agent User Guide has a dual purpose design. It can be distributed electronically and then printed on an as-needed basis, or it can be viewed online in its fully interactive capacity. If you screen the document online, a standard set of bookmarks appears in a frame on the left side of the document interface for navigation through the document. Conventions used in the manual The Simplify Printing TX Android Agent User Guide uses the following conventions: Information that can vary in a command variable information is indicated by alphanumeric characters enclosed in angle brackets; for example, <server name>. Do not type the angle brackets when you specify the variable information. A new term, or term that must be emphasized for clarity of procedures, is italicized. Page numbering is online friendly. Pages are numbered from 1 to x, starting with the cover and ending on the last page of the index. Although numbering begins on the cover page, this number is not visible on the cover page or front matter pages. Page numbers are visible beginning with the first page of the Table of Contents. This manual is intended for both print and online viewing. If information appears in blue, it is a hyperlink. Table of Contents entries are also hyperlinks. Tap the hyperlink to advance to the referenced information. Simplify Printing TX Android Agent User Guide 4

5 Assumptions for the manual The Simplify Printing TX Android Agent User Guide assumes that: You are familiar with Android-based applications and basic Android functions and navigational elements. References to any third party standards or third party software functions were current as of the release of this version of the Simplify Printing TX Android Agent, and might have already changed. Organization of the manual In addition to this Preface, the Simplify Printing TX Android Agent User Guide contains the following chapters: Chapter 1, Getting Started with the Simplify Printing TX Android Agent, on page 6 explains how to open and log in to the Simplify Printing TX Android Agent. It provides an overview of the Simplify Printing TX Android Agent main screen. Chapter 2, Using the Simplify Printing TX Android Agent, on page 10 details all the information and functions that are available from the main screen for working in the Simplify Printing TX Android Agent. Simplify Printing TX Android Agent User Guide 5

6 Chapter 1 Getting Started with the Simplify Printing TX Android Agent Simplify Printing TX is a printing application that provides trouble-free enterprise printing from any desktop, virtual desktop, or mobile device to any printer whether users are in the office, at home, or on the road. IT administrators can feel confident knowing that their printing environments are under control without the hours associated with printer driver management and user configuration. This chapter provides an overview of the main screen for the Simplify Printing TX Android Agent. This chapter covers the following topics: Starting and Logging In to the Simplify Printing TX Android Agent on page 7. Turning Off and/or Logging out of the Simplify Printing TX Android Agent on page 9. Simplify Printing TX Android Agent User Guide 6

7 Chapter 1 Getting Started with the Simplify Printing TX Android Agent Starting and Logging In to the Simplify Printing TX Android Agent For any Android device, the Simplify Printing TX agent is available from the Printing control area. For example, for the Google nexus7 tablet, Simplify Printing TX is available from Settings > System > Printing. The first time that you log into the Simplify Printing TX Android Agent, you must log in manually. By default, after you log in for the first time, the agent remembers your login credentials and automatically logs you in after you start it. If you want to manually log in every time to the agent, then you can opt to clear your Login credentials before you log out of the agent. See The Simplify Printing TX Android Agent Settings Screen on page 14. To start and log in to the Simplify Printing TX Android Agent 1. Locate the Simplify Printing TX agent on your Android device. Figure 1-1: Simplify Printing TX Android Agent entry 2. Tap the Simplify Printing TX entry. The Simplify Printing TX Login screen opens. Figure 1-2: Simplify Printing TX Android Agent login screen Simplify Printing TX Android Agent User Guide 7

8 Chapter 1 Getting Started with the Simplify Printing TX Android Agent 3. Enter your Active Directory or LDS username and password. 4. Enter the IP address or the fully qualified domain name for the Simplify Printing TX Server. 5. Click Login. The message Searching for Printers is temporarily displayed, and then the Simplify Printing TX Android Agent main screen, the Subscribed Printers screen, opens. The first time that the screen opens, two options are possible: If your Simplify Printing TX administrator has not assigned any print server printers to you, then the screen is blank. If your Simplify Printing TX administrator has assigned print server printers to you, then the screen displays these printers. For all subsequent logins, the screen displays any print server printers that your Simplify Printing TX administrator has assigned to you and/or any local printers to which you have subscribed. Figure 1-3: Simplify Printing TX Android Agent main screen, Subscribed Printers screen 6. Continue to Chapter 2, Using the Simplify Printing TX Android Agent, on page 10. Simplify Printing TX Android Agent User Guide 8

9 Chapter 1 Getting Started with the Simplify Printing TX Android Agent Turning Off and/or Logging out of the Simplify Printing TX Android Agent By default, when the Simplify Printing TX Android Agent is installed, it is turned on. You can simply turn off the Simplify Printing TX Android Agent, or you can log out of the agent completely. The option to turn on or turn off the agent is available whether you manually logged in to the agent, or you were automatically logged in. If you turn off the Simplify Printing TX Android Agent, then the application is not available to you; however, the printers that have been assigned to you or to which you have subscribed are still available. If you log out of the agent completely, then you must log back in to the agent to use it. Depending on the settings that you selected before you logged out, either you must log in manually (see Starting and Logging In to the Simplify Printing TX Android Agent on page 7), or you are automatically logged in. To turn off the Simplify Printing TX Android Agent (For a manual log in) 1. Locate the Simplify Printing TX agent on your Android device. 2. Tap the Simplify Printing TX entry. The Login screen opens. 3. On the Login screen, tap Cancel. The Login screen closes. The On/Off toggle becomes available. 4. Tap the On/Off toggle. Off is displayed. A Service Disable message is displayed. To turn off the Simplify Printing TX Android Agent (For an automatic log in) 1. Locate the Simplify Printing TX agent on your Android device. 2. Tap the Simplify Printing TX entry. The Printers screen opens. 3. At the top of the Printers screen, tap the On/Off toggle. Off is displayed. A Service Disable message is displayed. To log out of the Simplify Printing TX Android Agent Tap the Home icon on your Android device. Simplify Printing TX Android Agent User Guide 9

10 Chapter 2 Using the Simplify Printing TX Android Agent After you open and log into the Simplify Printing TX Android Agent, the Simplify Printing TX Android Agent main screen, the Printers screen, opens. The screen provides access to all the information and functions that are available for the agent. This chapter details all the information and functions that are available from the main screen for working in the Simplify Printing TX Android Agent. This chapter covers the following topics: The Simplify Printing TX Android Agent Subscribed Printers Screen on page 11. The Simplify Printing TX Android Agent Settings Screen on page 14. Simplify Printing TX Android Agent User Guide 10

11 Chapter 2 Using the Simplify Printing TX Android Agent The Simplify Printing TX Android Agent Subscribed Printers Screen The Subscribed Printers screen lists all the print server printers that your Simplify Printing TX administrator has assigned to you and/or all the local printers to which you have subscribed. The following options are available from the Subscribed Printers screen: Filtering the display on the Subscribed Printers screen. See To filter the display on the Subscribed Printers screen below. Managing local printer requests, which include subscribing to a local printer, unsubscribing from a local printer, and requesting a subscription to a local printer. See To manage local printer requests below. To filter the display on the Subscribed Printers screen If the list of printers is small enough, then you can simply scroll the list; otherwise, you can filter the display for specific printers. 1. In the top right corner of the Subscribed Printers screen, tap the Search icon. A blank search field is displayed at the top of the Subscribed Printers screen. 2. In the blank search field, enter the search criteria. As you enter the search string, the list of objects with names that match the search string is dynamically updated. Your search is limited to the exact order of the characters in the string, but the string is not case-sensitive, and the string can be found anywhere in your search results. For example, a search string of Office returns both Office 2007 Fax viewer and HP officejet printer. To manage local printer requests Managing local printer requests includes subscribing to a local printer, unsubscribing from a local printer, and requesting a subscription to a local printer. 1. In the top right corner of the Subscribed Printers screen, tap the Menu button (the three dots in a vertical row) to open the menu, and then click Settings. The My Printers screen opens. The screen lists all the print server printers that your Simplify Printing TX administrator has assigned to you and/or all the local printers to which you have subscribed. See Figure 2-1 on page 12. If you don't see the screen Menu button, then you must be using a device with a physical Menu button, and in this case, tap the physical Menu button. Simplify Printing TX Android Agent User Guide 11

12 Figure 2-1: Simplify Printing TX Android Agent My Printers screen Chapter 2 Using the Simplify Printing TX Android Agent 2. In the top left corner of the My Printers screen, tap or swipe across the Menu button (the three lines in a vertical row) to open the menu, and then tap Find Printers. The Find Printers screen opens. The screen displays all the objects that are currently available on the Simplify Printing TX network that are connected to an agent, to a print server, or to the Simplify Printing TX Server itself, and they are objects: To which you are already subscribed. (Listed first with a Remove option.) To which you can subscribe. (Listed second with an Add option.) To which you can request a subscription. (Listed third with a Request option.) Figure 2-2: Simplify Printing TX Android Agent Find Printers screen Simplify Printing TX Android Agent User Guide 12

13 3. Optionally, do any of the following as needed: Chapter 2 Using the Simplify Printing TX Android Agent To subscribe to an object, tap Add for the object. You are subscribed to the object, and the print queue is automatically created for the object. A Remove option is now displayed for the object. If you do not see an object in the list to which you want to subscribe, your Simplify Printing TX administrator might have denied you access to the object. Contact your administrator for assistance. To request a subscription to an object, tap Request for the object. Initially, a Cancel option is displayed for the object. If the object s owner approves your request, then the object remains displayed in your Available Printers list and a Remove option is displayed for the object. If the object s owner denies your request, then the object remains displayed in your Available Printers list and a Request option is again displayed for the object. To unsubscribe from an object, tap Remove for the object. An Add option is now displayed for the object. If you unsubscribe from an object but your Simplify Printing TX administrator has defined a policy that assigns the object to you, then the object is removed from your Subscribed Printers list (queue) for this session only. After you log out, and then log back in to the agent, the object is again displayed in your queue. Contact your administrator for assistance. 4. Optionally, to verify that you successfully subscribed to an object, in the top left corner of the Find Printers screen, tap or swipe across the Menu button (the three lines in a vertical row) to open the menu, and then tap My Printers. The My Printers screen is refreshed to show the objects to which you are currently subscribed. Simplify Printing TX Android Agent User Guide 13

14 Chapter 2 Using the Simplify Printing TX Android Agent The Simplify Printing TX Android Agent Settings Screen The Settings screen has multiple options that affect application startup and logging for the Simplify Printing TX Android Agent. It also provides options for viewing information about the Simplify Printing TX Android Agent. To work with the options on the Simplify Printing TX Android Agent Settings screen 1. In the top right corner of the My Printers screen, tap the Menu button (the three dots in a vertical row) to open the menu, and then click Settings. The My Printers screen opens. The screen lists all the print server printers that your Simplify Printing TX administrator has assigned to you and/or all the local printers to which you have subscribed. If you don't see the Menu button, then you must be using a device with a physical menu button, and in this case, tap the physical menu button. 2. In the top left corner of the My Printers screen, tap or swipe across the Menu button (the three lines in a vertical row) to open the menu, and then under Settings, tap Settings. The Settings screen opens. Figure 2-3: Simplify Printing TX Android Agent Settings screen Simplify Printing TX Android Agent User Guide 14

15 3. Continue to any of the following as needed. Chapter 2 Using the Simplify Printing TX Android Agent To set login preferences below. To set logging preferences below. To view information about the Simplify Printing TX Android Agent on page 17. To set login preferences The first time that you log into the Simplify Printing TX Android Agent, you must log in manually. By default, after you log in for the first time, the agent remembers your login credentials and automatically logs you in after you start it. If you always want to log in manually to the agent, then in the Login section, tap Clear User Credentials before you log out of the agent. To set logging preferences In the Logging section of the Settings page, tap any of the following as needed: Enable Logs Selected by default. When selected, Information is collected about users, printers, and documents in the Simplify Printing TX Android Agent log file. Tap this option to turn off logging. Log Level Automatically selected if Enable Logs is selected. Indicates the level of information that is collected in the log file for the agent. Error is the default value. To select a different value, tap Log Level to open the Pick a Logging Level popup, and then tap a logging level option to obtain the appropriate amount of information for your log files, where the maximum amount of information is obtained with the Debug option (Critical < Error < Warning < Information < Debug). After you select a new logging level, the Logging Level popup closes and you return to the Settings page with the new logging level displayed. Figure 2-4: Pick a Logging Level popup Clear Logs Tap Clear Logs to immediately clear all the information from the Simplify Printing TX Android Agent log file. Simplify Printing TX Android Agent User Guide 15

16 Chapter 2 Using the Simplify Printing TX Android Agent Upload Logs Tap Upload Logs to send the log file for the Android Agent directly to Tricerat support. After you tap Upload Logs, a Privacy Policy popup opens, detailing what information that they log file might contain. It also provides a link to Tricerat s Privacy Policy that optionally, you can tap to open and view the policy. Figure 2-5: Privacy Policy popup Tap Accept on the Privacy Policy popup to open the Upload Logs popup. Enter your address, your company name, and a description (and, if applicable, a ticket number that Tricerat support has supplied to you), and then click Upload Logs to send the log file directly to Tricerat. If the upload is successful, then the message Upload Successful is temporarily displayed at the bottom of the Settings page. Figure 2-6: Upload Logs popup Simplify Printing TX Android Agent User Guide 16

17 Chapter 2 Using the Simplify Printing TX Android Agent To view information about the Simplify Printing TX Android Agent In the About section of the Settings page, you can view the current version number for the agent. You can also tap any of the following as needed: Tricerat Website Tap Tricerat Website to open the default browser on the agent and go to the company website for Tricerat, Inc. End User Agreement Tap End User Agreement to open and view the end user license agreement (EULA) for Simplify Printing TX. 3rd Party Libraries Tap 3rd Party Libraries to open the LIcenses screen, which displays the EULA for every third party product that Simplify Printing TX uses. The screen displays the names of all the third party products in a list above all the third party EULAs. You can scroll to view all the third party product EULAs, or you can click the name of a specific third party product in the list to jump directly to the EULA for the selected product. Simplify Printing TX Android Agent User Guide 17