Mike Vietri. Executive Vice President Agency Distribution Group MetLife, Inc.

Transcription

1 Mike Vietri Executive Vice President Agency Distribution Group MetLife, Inc. 1

2 Safe Harbor Statement These materials contain statements which constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, including statements relating to trends in the operations and financial results and the business and the products of MetLife, Inc. and its subsidiaries (collectively, the Company ), as well as other statements including words such as "anticipate," "believe," "plan," "estimate," "expect," "intend" and other similar expressions. Forward-looking statements are made based upon management's current expectations and beliefs concerning future developments and their potential effects on the Company. Such forward-looking statements are not guarantees of future performance. Actual results may differ materially from those included in the forward-looking statements as a result of risks and uncertainties including, but not limited to, the following: (i) changes in general economic conditions, including the performance of financial markets and interest rates, which may affect the Company's ability to raise capital; (ii) heightened competition, including with respect to pricing, entry of new competitors, the development of new products by new and existing competitors and for personnel; (iii) investment losses and defaults, and changes to investment valuations; (iv) unanticipated changes in industry trends; (v) catastrophe losses; (vi) ineffectiveness of risk management policies and procedures; (vii) changes in accounting standards, practices and/or policies; (viii) changes in assumptions related to deferred policy acquisition costs, value of business acquired or goodwill; (ix) discrepancies between actual claims experience and assumptions used in setting prices for the Company s products and establishing the liabilities for the Company s obligations for future policy benefits and claims; (x) discrepancies between actual experience and assumptions used in establishing liabilities related to other contingencies or obligations; (xi) adverse results or other consequences from litigation, arbitration or regulatory investigations; (xii) downgrades in the Company s and its affiliates claims paying ability, financial strength or credit ratings; (xiii) regulatory, legislative or tax changes that may affect the cost of, or demand for, the Company s products or services; (xiv) MetLife, Inc. s primary reliance, as a holding company, on dividends from its subsidiaries to meet debt payment obligations and the applicable regulatory restrictions on the ability of the subsidiaries to pay such dividends; (xv) deterioration in the experience of the closed block established in connection with the reorganization of Metropolitan Life Insurance Company; (xvi) economic, political, currency and other risks relating to the Company s international operations; (xvii) the effects of business disruption or economic contraction due to terrorism or other hostilities; (xviii) the Company s ability to identify and consummate on successful terms any future acquisitions, and to successfully integrate acquired businesses with minimal disruption; and (xix) other risks and uncertainties described from time to time in MetLife, Inc. s filings with the U.S. Securities and Exchange Commission. The Company specifically disclaims any obligation to update or revise any forward-looking statement, whether as a result of new information, future developments or otherwise. 2

3 Why own MetLife? We are winning in the marketplace every day Enterprise - Strong, consistent growth in changing environments, complimentary businesses, strong capital management, strong balance sheet Investments - Very strong, well managed and well positioned portfolio Institutional Strong relationships, consistent ROE & top line growth, while investing for the future Individual - Retail business tied to the demographic wave; underwriting & expense discipline driving growth International - GROWTH 3

4 The Agency Force At the Core of Individual Growing and productive Well balanced, and cost effective Positioned for changing demographics 4

5 Agency Distribution Group Our Business 1 Life/LTC/DI Premium (1 st Year) 407.8M Renewal Premium $3.5B Annuity Deposits $5.0B Mutual Fund and Fee Based Sales$4.1B Annuity Assets Under Management $42.8B What We Do Deliver Face-to-Face Advice How We Do It Strong distribution channel of agencies and Trusted Advisors 1 As of Year End

6 Agency Distribution Power 144 Agencies 98 MetLife Offices 46 New England Financial Offices 750 Secondary Office Locations 5.6M Households 1 7.0M Customers M Policies 1 8,400 Trusted Advisors 7 Years Average Service Strong Leadership 13 Years Average Service for our Field Management Industry Leading Agent Retention New England Strong Portfolio of Products MetLife 1 As of Year End

7 Not Your Father s Insurance Co. Anymore Then Life-only agents Career agency offices Costly operations Age-old product Middle America Now Retirement savvy advisors Distribution outlets Lean platform Innovative portfolio Face of America 7

8 And the Numbers Show It Agencies Agents Agents per Agency Productivity Annuity Mix Staff Then 332 9, $73 K 20% 333 Now 144 8, $109 K 37% 83 Then as of 12/31/00; Now is YE

9 The Agency Force At the Core of Individual Growing and productive Well balanced, and cost effective Positioned for changing demographics 9

10 The Formula for Success More Agents MetLife and NEF Agents Growing Agent Count 8,398 7,980 8,003 7,

11 The Formula for Success Productivity Gross Dealer Concession per Agent Increasing Productivity $109,000 $103,000 $97,300 $91, Data include MetLife and New England Financial channels. See Appendix to MetLife, Inc.'s 2007 Investor Day presentation and MetLife, Inc. s Quarterly Financial Supplement for the 4 th quarter 2007 for non-gaap financial information definitions and/or reconciliations. These materials are available on the Investor Relations portion of MetLife, Inc.'s Internet website ( 11

12 The Agency Force At the Core of Individual Growing and productive Well balanced, and cost effective Positioned for changing demographics 12

13 Balanced Production ($ Millions) $18,000 $16,000 $14,000 $12,000 $10,000 $8,000 $6,000 $4,000 $2,000 Annuity Sales Making Rapid Innovations CAGR = 13.6% $600 $500 $400 $300 $200 $100 Life Sales Choosing the Right Markets CAGR = 7.5% $ $ See Appendix to MetLife, Inc.'s 2007 Investor Day presentation and MetLife, Inc. s Quarterly Financial Supplement for the 4 th quarter 2007 for non-gaap financial information definitions and/or reconciliations. These materials are available on the Investor Relations portion of MetLife, Inc.'s Internet website ( 13

14 Life Insurance A Larger Case Market That Requires Expertise and Patience Risk management Can t buy market share Maintain discipline Annual Premium for $1M in UL Coverage 75 Year Old Standard Non-Smoker ($ Thousands) $49 $48 $47 $46 $45 $44 Industry Average MetLife Source: MetLife Analysis of Industry Pricing,

15 Efficient and Productive Organization ($ Millions) Individual Business Distribution Expense Gap $ (31) $ (27) $ (102) $ (136) $ (209) See Appendix to MetLife, Inc.'s 2007 Investor Day presentation and MetLife, Inc. s Quarterly Financial Supplement for the 4 th quarter 2007 for non-gaap financial information definitions and/or reconciliations. These materials are available on the Investor Relations portion of MetLife, Inc.'s Internet website ( 15

16 The Agency Force At the Core of Individual Growing and productive Well balance, and cost effective Positioned for changing demographics 16

17 Current Landscape A Changing Environment MetLife Face-to-Face Distribution Market Demographics Industry Consolidation Trusted Advisers 17

18 Current Landscape Demographic Trend 5 Total US Population Millions million Baby Boomers Age 1 Source: 2005 MetLife Mature Market Institute Analysis Population Program based on U.S. Census Bureau,

19 Life Stage Retirement Lead Strategy Age and beyond Legislative Birthdays 50 & / /2 401k/403b/IRA catch up contribution Can take QP $$ out - no tax penalty Start social security or wait? Must take $$ out of IRA / 401(k) / 403b Meeting client needs Expanding relationships with clients and firms 19

20 Big Opportunity with Existing Clients 7 Million In-Force Clients Million About to Retire and They Need Our Help More heavily skewed to older ages than general population Clients in Millions Prime opportunities for retirement solutions Have relationship with MetLife, but most do not typically own an annuity Client Age 20

21 Our Competitive Advantage Service & Advice Product Distribution 21

22 Many Solutions LIG (MAX) I V A GMIB GWB LWG The 4.00% Solution Invest+ SPIA GMIB+ LIG (FLEX) 22

23 Paradigm Shift Accumulation Distribution 23

24 Advice Makes it Simple 24

25 How We Win Understand Keep Grow Customers Add 25

26 26