PRESENTATION ERP (SERVICE INDUSTRY) Unit 4, 5 th Floor, B Wing, Phoenix House, High Street Phoenix, Lower Parel (W), Mumbai

Transcription

1 PRESENTATION ERP (SERVICE INDUSTRY) Osource India Private Limited Unit 4, 5 th Floor, B Wing, Phoenix House, High Street Phoenix, Lower Parel (W), Mumbai

2 Co ontent CHAPTER 1 ABOUT OSOURCE CHAPTER 2 SOLUTION OVERVIEW CHAPTER 3 APPLICATION FUNCTIONALITIES CHAPTER 4 SELECTED SCREEN SHOTS OUTSOURCING H R OUTSO OURCING IT SERVICES 2

3 OUTSOURCING HR OUTSOURCING IT SERVICES 3 CHAPTER 1 ABOUT OSOURCE

4 ABOUT OSOURCE About Osource Management Team 20 + Years of Experience ISO 9001:2008 Certified 350+ Clients; Employees 5 Cities 9 Back Office Centers 450+ Successful Migrations Business Units FAO Consulting HRO Board of Directors Rajeev Sharma CA, CS, ICWA (20+ Years) Pankaj Sharma MBA (15+ Years) Devendra Murkute BE (20+ Years) Sanjay Sharma BE, MBA, Ex Power Grid (20+ Years) Executive Management Ketan Vakil, SVP Ex SBI, Ashok kleyland, GTL (30+ Years ) Rajesh Pandey, SVP CA (10+ Years) Ramanand Padiyar, SVP Ex Polaris, Kale (20+ Years) Pradeep Patil, SVP CA (15+ Years) Suraj Dubey, VP MSc, CISA, Ex Armed Forces (10+ Years) SandeepGoswami, VP Ex Amex, Max Life (22+ Years) OUTSOUR RCING H R OUTSO OURCING IT Operations Saurabh Kumar, AVP CA (7+ Years) Gagan Saxena, AVP BA, MBA (7+ Years) Ravikant tghate, AVP BE, Ex IDBI (15+ Years) Akshay Varma, AVP BA, Ex Capgemini (5+ Years) IT SERVIC CES 4

5 Osource ABOUT Evolution OSOURCE 1990 Incorporation of Fine InfoTech Limited (FIL) 2007 Completes Mumbai expansion to 500 with 10 people 1996 Hires 300 th employee Expands to US, Singapore & Middle East 1999 IT Business (FIL) Sold to GTL No Compete Clause for IT Business Top Management Moves to GTL 2000 BPO Business Transferred Under R&R Brand Starts Outsourcing Vertical 2004 Incorporation of Osource India Takes Over BPO Business from R&R Top Management Team Moves Back from GTL Expands and HR Service Offerings Hires 500 th employee Expands to NCR seats Expands to Hyderabad & Bangalore Crosses 800 employees Client Base Hits To expand Mumbai facility to 1,100 seats To expand NCR facility to 500 seats Year ,200 1, Head Coun nt OUTSOUR RCING H R OUTSO OURCING IT SERVIC CES 5

6 ABOUT IT Services OSOURCE Portfolio IT Consulting & Advisory Application Development & Management Migration & Re engineering OUTSOUR RCING H Business Intelligence & Data Warehousing Performance Engineering g Systems Integration R OUTSO OURCING IT SERVIC CES 6

7 ABOUT OSOURCE Technology Platform Capability Development Language VB/.NET/ASP JAVA & J2EE Open Source/PHP Database Technolgy Team Mix Oracle 40 MS SQL OUTSOUR RCING H R OUTSO OURCING DW/ETL Tools Crystal Reports, Business Objects Reporting Tools My SQL 0 Persons Average Experience IT SERVIC CES 7

8 OUTSOURCING HR OUTSOURCING IT SERVICES 8 CHAPTER 2 SOLUTION OVERVIEW

9 Common ABOUT Industry OSOURCE Problem MU ULTIPLE SY YSTEMS Time Keeping Accounting System MIS System HR System Employee Expense System ISSUES Lack of Common Database/Standard Reporting Parameters Multiple Data Input Channels Rigid Processes No Flexibility Data Uploads & Downloads Revenue Leakage Cumbersome & Expensive Management LackofData EnabledDecisionMaking OUTSOUR RCING H R OUTSO OURCING Project Management IT SERVIC CES 9

10 Osource's ABOUT Solution OSOURCE Time Management Employee Self Service SingleEnterprise Management System Project Management Expense Management Travel Management HR Management Planning, Recruitment & Induction Financial Module Resource Management Training, Appraisal & Exit General Accounts Accounts Ledger Receivable Payable OUTSOUR RCING H R OUTSO OURCING IT SERVIC CES 10

11 Application Benefits Single Unified System (Common Database) Enhanced Reporting; Common Reporting Parameters Streamlined Processes Data Intensive Dashboards OUTSOUR RCING H R OUTSO OURCING IT SERVIC CES 11

12 Application Features ABOUT OSOURCE Dual Statutory Accounting Cash & Accrual Basis Generic Masters with pre populated Industry specific data Query builder Approval from Mail and Hand Held Device Multi TierArchitecture Enhanced Security Features (SSO & Local Password Management) Multi Group Company Multi Currency Role Based Access Privilege Definition OUTSOUR RCING HR OUTSO OURCING IT SERVIC CES 12

13 OUTSOURCING HR OUTSOURCING CHAPTER 3 APPLICATION FUNCTIONALITIES IT SERVICES 13

14 Application Functionalities ABOUT OSOURCE Project Management Client Creation, Job Creation & Employee Job Mapping Travel Management Travel Requisition & Approval HRMS Employee Self Service General Ledger Chart of Accounts Accounts Receivable Accounts Payable OUTSOUR RCING H Time Sheet Entry & Approval Expense Sheet Entry & Approval Ticket, Accommodation & Forex Issue Recruitment Induction Training Tax Setup Journal Voucher Invoicing & Credit Note Bill Booking R OUTSO OURCING Inventory Transfer Write up & Write Off Travel Expense Submission & Approval Appraisal Transfer, Promotion & Exit Debit & Credit Note Ledger, Cash & Bank Book, Trial Balance, P&L & Balance Sheet Collections Payment IT SERVIC CES 14

15 Approval ABOUT Work OSOURCE Flow For Chargeable Jobs Employee Assistant Manager Manager Partner Approval For Non Chargeable Jobs Manager Assistant Manager Employee Partner OUTSOUR RCING H R OUTSO OURCING IT SERVICES 15

16 Enterprise Setup Company Master Group Company Legal Entity Service Line Master Internal Service Unit Revenue Unit Client Group Master Client Market/Sub Market Job Master Entity Revenue Unit Employee Master Legal le Entity Internal Service Unit Designation Based Hourly Billing Rate Designation Service Line Blended Hourly Rate Market Revenue Unit OUTSOUR RCING H Activity Group Activity Industry/Sub Industry Client Manager Partner Location Reporting Manager Reporting Partner Currency Amount Currency Amount R OUTSO OURCING Department Designation IT SERVIC CES 16

17 Technical Architecture ABOUT OSOURCE Internet Internet / Intranet Based Architecture Firewall Branch Office 2 Web Server + Application Server Corporate Office Team Intranet OUTSOUR RCING HR OUTSO OURCING Branch Office 1 Customer Office Database Server IT SERVIC CES 17

18 OUTSOURCING HR OUTSOURCING CHAPTER 4 SELECTED SCREEN SHOTS IT SERVICES 18

19 Client Creation Form Data points For MIS Purpose like Client group, Industry, Market etc OUTSOURCING HR OUTSOURCING IT SERVIC CES 19

20 Job Creation Form Legal Entity - Billing Job mapping To Customer, Manager, Partner Service Line, Fee Discount Level/ Activity Based Fee Budget OUTSOUR RCING H R OUTSO OURCING IT SERVIC CES 20

21 Timesheet Entry Week at a Glance With Chargeable & Non chargeable Hrs Excel based upload Copy & Paste Break-up Of a Day hrs spent Input for Each project, Activity OUTSOUR RCING HR OUTSOURCING IT SERVIC CES 21

22 Invoice Creation Page MIS Books & Statutory Book OPE Break-up With Unbilled/ Unprocessed Billing Currency Service Tax breakup OUTSOUR RCING H R OUTSO OURCING IT SERVIC CES 22

23 Bill Booking 23 Vendor Bill with Material/service breakup Mapping Of expense Claims to Vendor bill OUTSOURCING HR OUTSOURCING IT SERVIC CES

24 OUTSOURCING HR OUTSOURCING IT SERVICES 37 Budget Account Group Mapping Master Mapping of GL groups/accounts To budget

25 OUTSOURCING HR OUTSOURCING Service line &Location Specific budget Budget Creation IT SERVICES 38

26 OUTSOURCING HR OUTSOURCING Pre-planned Mapping of Resource Request IT SERVICES Employee to job

27 OUTSOURCING HR OUTSOURCING IT SERVICES Candidate Master Details Form Candidate Database

28 Job Ledger Detailed Job Ledger with Fee/OPE production, Billing, write off, Write up, Transfer in/out OUTSOUR RCING H R OUTSOURCING IT SERVICES 28

29 OUTSOURCING Partner wise Fee Generation summary H R OUTSOURCING Production Summary IT SERVICES 29

30 OUTSOURCING Chargeability Report Employee/ Partner s Chargeability H R OUTSOURCING IT SERVICES 30

31 OUTSOURCING HR OUTSOURCING IT SERVICES Project Milestone & Fortnightly Manager Review

32 OUTSOURCING HR OUTSOURCING IT SERVICES Dashboard

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