Certification Information

Transcription

1 Certification Information Section III - Organizational Learning, Training & Development ORGANIZATIONAL LEARNING, TRAINING & DEVELOPMENT Organizational Performance RPC:144 Aligns OLDT with business objectives and needs Strategic HR Management The organization s strategic business plan Principles and practices of effective learning, training and organizational development Business operations Training and development needs analysis techniques (i.e., skill assessment strategies Training cost-benefit analysis and training evaluation techniques Research methods and designs (including measurement of HR) Measurement and assessment tools and techniques (and their limitations) Statistical analyses and evaluation Stakeholders in training & development Administration, maintenance and analysis of automated HR information Change management techniques Organization structures and management practices The nature of the business environment and the competitive position of the company within the industry Organization culture and values RPC:145 Determines the most effective learning and development initiatives required for organizational success Adult learning principles Instructional design and delivery Facilitation techniques Training and development program design and administration Methods of training and development (Games and simulations, case method, lecturing, Types of alternative approaches to training Training and development needs analysis techniques (i.e., skill assessment strategies

2 Domains and levels of learning Methods of matching skills and people Conditions necessary for training success Training cost benefit analysis and training evaluation techniques Statistical analyses and evaluation Industry best practices Internal and external resources Organizational goals and financial capabilities RPC:146 Develops and implements training and development initiatives to address current capabilities and future training needs Adult learning principles Instructional design and delivery External and internal resources RPC:147 Monitors and reports on the impact of development activities on organizational performance Data gathering techniques Stakeholders in training & development Training cost-benefit analysis and training evaluation techniques Administration, maintenance and analysis of automated HR information Research methods and designs (including measurement of HR) Measurement and assessment tools and techniques (and their limitations) Development Programs RPC:148 Designs career development programs that align with business needs Organizational structure and management practices Business operations Training and development program design and administration Methods of training and development (Games and simulations, case method, lecturing, Training and development needs analysis techniques (i.e., skill assessment strategies and levels of training needs analysis Methods of matching skills and people Training programs delivery techniques Principles of effective career planning and development

3 Job analysis techniques HR planning principles and techniques Organization culture and values Organization positions and their requirements Organizational goals and financial capabilities RPC:149 Assesses and recommends internal and external suppliers of development programs Adult learning principles Training and development needs analysis techniques (i.e., skill assessment strategies External resources Training cost-benefit analyses and training evaluation techniques Training and development program design and administration Methods of training and development (Games and simulations, case method, lecturing, on-the-job training, distance learning, role-play, videoconferencing, group discussion RFP preparation and evaluation of proposals RPC:150 Applies general principles of adult learning to ensure appropriate development methods and techniques Adult learning principles Internal and external resources Training and development program design and administration Methods of training and development (Games and simulations, case method, lecturing, on-the-job training, distance learning, role-play, videoconferencing, group discussion Domains and levels of learning Effective learning objectives Issues regarding the transfer of training to the job Training delivery techniques Conditions necessary for training success RPC:151 Uses a variety of methods to deliver development programs Adult learning principles Program design Facilitation techniques Methods of training and development (Games and simulations, case method, lecturing,

4 Domains and levels of learning Training programs delivery techniques Conditions necessary for training success RPC:152 Develops and implements measurement tools and processes to evaluate program effectiveness Organization goals and financial capabilities Training and development goals and learning objectives Training cost-benefit and training evaluation techniques Techniques to analyse and interpret training results Research methods and designs (including measurement of HR) Measurement and assessment tools and techniques (and their limitations) Statistical analyses and evaluation Program evaluation techniques Career Management RPC:153 Helps supervisors/managers to identify career options for employees that align with business needs Future HR needs of the organization and capabilities of current employees Principles and techniques of effective career development/management Essential elements of HRP process (i.e., importance/benefits of human resource planning) Organization structure and management practices Organizational goals and financial capabilities Internal and external resources for career development Administration, maintenance and analysis of automated HR information RPC:154 Provides assessment tools for career development Principles and techniques of effective career development/management Training and development needs analysis techniques (i.e., skill assessment strategies Measurement and assessment tools and techniques (and their limitations) Statistical analyses and evaluation Positions and their requirements RPC:155 Ensures performance management information is an integral component of employee development.

5 Principles and techniques of effective performance management systems, including assessment, development and performance improvement Principles and techniques of effective career development/management principles Performance appraisal processes Career and succession planning and management Measurement and assessment tools and techniques (and their limitations) Administration, maintenance and analysis of automated HR information RPC:156 Assists employees in identifying career paths, establishing learning plans and activities required for achieving personal and organizational success Future HR needs of the organization and capabilities of current employees Principles and techniques of effective career development/management Core competencies required for organizational success Internal and external training and development resources Position requirements, including licenses, certifications, etc Methods of training and development (Games and simulations, case method, lecturing, Training and development needs analysis techniques (i.e., skill assessment strategies Effective learning objectives Methods of matching skills and people Conditions necessary for training success RPC:157 Facilitates the implementation of developmental work assignments Principles and techniques of effective career development/management Domains and levels of learning Effective learning objectives Organizational structure and management practices Position requirements RPC:158 Monitors, documents and reports on career development activities Procedures for collection, manipulation and analysis of information Administration, maintenance and analysis of automated HR information Principles of effective career development Communication theories, tools, techniques, and processes Measurement and assessment tools and techniques (and their limitations)

6 Training RPC:159 Ensures compliance with legislated training obligations Relevant professional and technical licensing, certification and/or accreditation requirements Relevant legal and regulatory environment (health and safety, etc.) Internal and external resources RPC:160 Conducts training needs assessments Principles of effective training, learning and organizational development Training and development needs analysis techniques (i.e., skill assessment strategies Administration, maintenance and analysis of automated HR information Measurement and assessment tools and techniques (and their limitations) RPC:161 Recommends the most appropriate way to meet identified learning needs Training and development needs analysis techniques (i.e., skill assessment strategies Principles of effective training, learning and organizational development Organizational goals and financial capabilities Training and development program design and administration Methods of training and development (Games and simulations, case method, lecturing, Domains and levels of learning Effective learning objectives Training delivery techniques Internal and external resources RPC:162 Establishes training priorities based on needs analysis Priority setting Principles of effective training, learning and organizational development Training and development needs analysis techniques (i.e., skill assessment strategies Stakeholders in training & development Assessment and forecasting techniques for HR Requirements (including benefits and types of qualitative and quantitative forecasting methods) Organizational goals and financial capabilities RPC:163 Facilitates post training support activities to ensure transfer of learning to the

7 workplace Situational leadership Coaching Methods to establish interpersonal effectiveness Domains and levels of learning Issues regarding the transfer of training to the job Conditions necessary for training success Communication theories, tools, techniques, and processes RPC:164 Develops training budgets and monitors expenditures Fundamental accounting and budgeting principles Methods of preparing operating budgets Procedures for, and issues pertaining to, budget preparation (including cost forecasting; operating budget; budgeted income statement; budgeted balance sheet; cash flow budget Estimates of internal and external training and development costs RPC:165 Identifies and accesses external sources of training funding available to employees Sources of available funding Application procedures Roles of the federal and provincial governments in providing training and development Roles of municipal governments, unions, and professional associations in training and development Training needs of the organization RPC:166 Develops and reviews requests for proposals (RFP) and reviews submissions by third parties RFP preparation Proposal evaluation Research methods and designs (including measurement of HR) Measurement and assessment tools and techniques (and their limitations) Statistical analyses and evaluation Needs analysis RPC:167 Recommends the selection of external training providers External resources and service providers Contract administration

8 Methods of training and development (Games and simulations, case method, lecturing, Measurement and assessment tools and techniques (and their limitations) Principles of effective learning, training and organizational development Proposal evaluation Training and development program design and administration RPC:168 Participates in course design and selection and delivery of learning materials Adult learning principles Instructional design & delivery Facilitation techniques Training and development program design and administration Methods of training and development (Games and simulations, case method, lecturing, Domains and levels of learning Effective learning objectives Issues regarding the transfer of training to the job Training delivery techniques RPC:169 Ensures arrangements are made for training schedules, facilities, trainers, participants, and equipment and course materials Adult learning principles Instructional design & delivery Contract administration Training programs delivery techniques Conditions for successful learning Internal and external resources