HIREDESK HRIS IMPLEMENTATION

Transcription

1 BADM 318 PROJECT MANAGEMENT HIREDESK HRIS IMPLEMENTATION A PROJECT PLAN FOR HIREDESK S HRIS IMPLEMENTATION Jeff Summers Christine Wheeler Eleni Papavasilion Michelle Lam Laura Shapiro March 7, 2005

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3 HIREDESK HRIS IMPLEMENTATION A PROJECT PLAN FOR HIREDESK S HRIS IMPLEMENTATION TABLE OF CONTENTS Table of Contents...1 Executive Summary...1 Project Description... 2 Project Scope Definition... 3 Project Strategic Importance & Priority... 5 Project Strategic Importance... 5 Project Strategic Priority Criteria... 5 Project Goals & Objectives... 7 Project Team & Resources... 9 Project Risks, Constraints & Mitigation Plans Project Risks & Mitigation Plans Project Constraints & Assumptions Project Deliverables & Priorities...17 Project Deliverables Agreement on Project Priorities Project Budget...19 Additional Recommendations Project Plan Gantt Chart Network Diagram Microsoft Project Reports... 24

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5 EXECUTIVE SUMMARY The purpose of the following report is to illustrate how we, Vancouver Technology Implementations Inc. will organize and execute on the implementation of HireDesk s HRIS system (as per HireDesk s RFP). To begin, we will describe the nature of this project as we have scoped it out. You will learn about what is involved in preparing and planning for this endeavour. Furthermore, we will discuss the strategic importance this project has on HireDesk s future. As they begin to grow as a company, administration costs need to be reduced so more money can be spent on expansion. HireDesk has also voiced their desire to improve employee morale by making the information that staff members require more accessible. By implementing this system, it will reduce administration costs because the new software will eliminate manual paper work. In addition, employees will feel more empowered because they can monitor their benefits and book days off more easily. We have presented a description of our project s team members. Our qualifications and areas of expertise have been outlined in detail. Jeff Summers, the project manager, has ample experience in software engineering, project management experience and consultation. The support staff has over fifteen years of experience between them. Moreover, an analysis of potential risks will also be discussed. We have identified three potential problems that can arise and they include the following: loss of budget, time and resource conflicts and system configuration errors. We have also revealed our strategies to prevent these issues from occurring. In addition, we will provide a Gantt chart outlining all of our activities. Key deliverables and milestones will also be emphasized. This will allow you to see more effectively how we have planned all of the stages. Lastly, an overview of our schedule using MS Project will be provided to illustrate our plans. In addition, we will breakdown the costs to explain how a total of $400,000 was determined. To ensure we do not exceed our budget, we have also identified the cost of each activity, which includes the contingency funds we set aside. Since we have completed many projects similar to this one in the past, we used the apportionate method to allocate costs. The project is expected to be completed by October HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 1

6 PROJECT DESCRIPTION The purpose of this project is to implement a HRIS (Human Resource Information System) solution for HireDesk Inc. of Richmond, BC, to help the organization better organize and manage their human capital. Currently, HireDesk does not have any specialized software in place to track and manage their human resource activities. The only application/database they are using is a Microsoft s Excel spreadsheet that tracks holidays and sick days for each employee. Although this solution is efficient, it is not scalable and requires considerable resources to update and time to communicate remaining vacation days, etc. with employees. As the company has expanded and grown over the past five years, the present solution is being stretched to its limits. To resolve this challenge, we will, on HireDesk s behalf, locate an HRIS solution available from the vendors in the industry and select the solution that best meets HireDesk s needs, goals and strategic vision of the organization. Of course, before starting any aspect of this project, our team, with our scope defined, will conduct an in-depth risk analysis and project priority matrix for this project. With that knowledge in hand, we will be able to create contingency plans and better define the scope of the project (if appropriate). This scope will then be reviewed, at length, with HireDesk to ensure that it aligns to what they are looking for from this project. Once this phase is complete, the researching of solutions and aligning those solutions to the needs of HireDesk will take place. Once a capable solution has been identified, our consulting organization will begin the process of implementing and launching the solution. The team will also train and provide assistance to the employees after installation. The new system will produce valuable reports, which will help scheduling and managing HireDesk s diverse workforce. In addition, the information system will help manage employee vacation time, absenteeism, and benefits and overtime more efficiently. It will help ease the tasks of the HR department and help them find the information they require in a timely manner. Of course, all of the steps defined above are included in a Microsoft Project GANTT chart at the end of this document for a visual representation of the project. HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 2

7 PROJECT SCOPE DEFINITION Included below is the original Project Scope Document that was initially provided by HireDesk for this project. This scope document was used as the basis of this entire Project Plan Document. Any changes to the terms or scope of the project from this document will result in a re-analysis of the project being required. Project Objective To provide HireDesk, a software recruiting company, with a collection of tools (provided through an HRIS solution) that will enable them to improve employee relations, maximize efficiency and effectively manage their human capital with such success that they are able to achieve all of their organization s growth objectives for the next five years. Deliverables & Milestones 1. Potential HRIS Vendors List Created 2. Potential HRIS Vendors Evaluated 3. HRIS Vendor Selected 4. HRIS Integrated with other relevant current business systems 5. HRIS Setup/Configuration Completed 6. HRIS Pre-Launch Training Programs Completed 7. HRIS Launched 8. HRIS Post-Launch Training Programs Complete Technical Requirements 1. Individual computer workstations must be configured to work with HRIS parameters (e.g. Internet Explorer 6.0 or above) 2. HRIS must be a web-based (aka ASP Application Service Provider) solution 3. HRIS provider must provide 99.9% uptime SLA (Service Level Agreement) 4. All data must be protected in accordance to British Columbia and Canada Privacy Laws and service provider must agree to those laws/statutes. Limits and Exclusions HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 3

8 1. HRIS will only be integrated with HireDesk s Talent Acquisition System and SalesForce Customer Relationship Management System. Other system integrations will require a change in project scope. 2. Only one complete data migration from existing systems to the current system will be included. Multiple test data migrations may take place. 3. System will be configured for HireDesk s business processes as of March 1, Contractor reserves the right to contract out services (e.g. third-party systems integration with HRIS). 5. After HRIS vendor is chosen, a change in project scope will be required if HireDesk chooses to go with another vendor (other than the recommended vendor) Customer Review Terry Hibbert, Director HR and Operations (HireDesk) Rima Warchol, Office Manager (HireDesk) Jade Bourelle, CEO (HireDesk) HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 4

9 PROJECT STRATEGIC IMPORTANCE & PRIORITY Strategically, HireDesk is seeking to minimize their administration costs, increase employee morale and reduce the time spent on HR administration with this project. The expected savings from this project are to be re-allocated to other areas of the organization to improve their services and sales. In addition, HireDesk has decided to take on a new initiative for their organization s employee morale. By upgrading their HR systems, employees will be able to access and view their information at any time. This will increase employee satisfaction with the company. Finally, HireDesk is aiming to reduce the amount of time HR personnel have to spend on routine HR administration (e.g. vacation day forms, etc.). With this solution, hopefully this objective, as well as the others can be achieved. PROJECT STRATEGIC IMPORTANCE The software we choose will provide the HR manager with real time data on their staff and allow them to also spend more time focusing on strategic HR projects (e.g. employee social programs, etc.). This project will also provide more efficiency and timely management of the internal employees. It will also help reduce the number of errors that the HR manager may make tracking 60 employees (e.g. vacation requests, etc.) and provide a more accurate account of the employee s data. It will help reduce the risk of any legal actions that they may occur from their employees, because all of the data will be securely and accurately stored in the new system. The software will need to be cost efficient, as it will help reduce the administrative cost and the cost throughout the organization. It will help improve the communications between the employees and the HR manager, so they can communicate more efficiently. The HR manager will be able to easily retrieve the employee s information with the new system, since they no longer have to sift through paperwork. The productivity of organization will be improved greatly so they can spend more time meeting the needs of their clients. The software can help reduce the time spent on tracking the employees, so the HR manager can quickly input the number into the system. The system will reduce the workload as it can quickly calculate the time instead of having the manager input the calculation into the excel worksheet. The software can provide a better resource for the organization making them more efficient in meeting their needs. PROJECT STRATEGIC PRIORITY CRITERIA HireDesk has a number of strategic initiatives/projects that they would like to move forward. As with any project at HireDesk, they use a number of screening criteria to determine the priority of the project. For this project, the following screening criteria were assessed to determine that this project is a priority: Reduce wasted time- The current system does not properly organize information. For example, when employees want to request vacation days they have to submit forms manually to the HR Manager which is time consuming. However, with the new system employees will be able to access the file on line. HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 5

10 Improve Employee Morale - Over the years employees have expressed frustration with the lack of knowledge they have about their benefits. They have to make time to meet with the HR Manager for a full explanation of their package or to ask a simple question. It s seems mediocre on the surface, however employees do not always have the time or the patience to wait for the manager to be free. As a result, employees do not use their benefits to their fullest potential and regret not doing so year after year. This new system will save both the manager and the employee s time by allowing the employees to access the information they need at anytime. Decrease Costs - Moving away from the semi manual system will decrease overtime hours charged to the company for the HR Manager. Furthermore, the company will save money on storage for the paperwork and paper for producing the reports, since the reports will be stored on computers. Productivity and Improvements will be accelerated Combining the three criteria s listed above will increase productivity because less time will be allocated for the manual tasks which will allow for more time to be spent on other projects. For example, the HR manager will be able to take on more important responsibilities that will improve the company s objectives. In addition, she will receive more job satisfaction because she will not be doing the same tedious tasks. HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 6

11 PROJECT GOALS & OBJECTIVES We have identified four key goals for this project. They are as follows: Vendors Screened and Final Vendor Chosen System Configuration Completion Training HireDesk Employees on the HRIS Launch/Fully Implement an HRIS for HireDesk Below are the goals listed above with the S.M.A.R.T. goal framework included. Goal #1 To have a vendors list created, evaluated, and selected within a period of two months before May 30, 2005: S - Finding, researching, and creating a list of vendors that would be interested in the product once it is created M - A list at the end of the period A - This task is possible to do within the period given as there is lots of time to contact and have discussions with companies about the product R - This time period also gives us a little extra time to contact and find new and developing firms, as well as established harder to reach firms T - The time period for this is three months Goal #2 To have the entire HRIS Configured by June 30, 2005: S By the date set the system will be in place and set up and ready to use by HireDesk M The system will be in place and ready to use A This task is attainable because we will know what the client wants and exactly how they want things set up and arranged. HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 7

12 R This is a realistic goal as all of the research has been done, and there are many contingency plans in place to make sure that it has been done on time T The time period for this is four months Goal #3 To train all employees of HireDesk within a one-month period (from the first session to the last). The entire training program has to be completed by September 1, 2005: S - Training the employees on how to use this product is a huge task and needs to be done thoroughly as everyone needs to know what they can do, and what are the benefits of this system M - If everyone knows how to use the system then the training has been successful A - Within a two week period there should be a couple of training classes and then some one on one time with the trainer as to actually using the product R - Training people within the time period is a realistic goal T -This should take about a week and a half, and there will be one or two days to troubleshoot and help with any problems that may arise Goal #4 Our objective/goal of the entire project is to create a human resource information system for HireDesk by October 25, 2005: S - Create an HRIS system in which the company can use to keep track of their employees time off, sick days, benefits, and compensation. M - Milestones and critical paths have been outlined clearly, so we will be able to measure our progress. A - The use of MS Project has allowed us to properly schedule activities within the time constraints R - Given time span and resources goals are in line. T - Five month time span. HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 8

13 PROJECT TEAM & RESOURCES At Vancouver Technology Implementations Inc. we use a number of consultants and project teams to manage our projects. With that in mind, we have structured our organization as a virtual organization working within a project matrix. This organization structure was chosen for our organization as it allows us to create teams that work solely on their key projects while allowing us to bring in outside experts (from around the world through the virtual organization) to ensure that each project has the best people and resources available. With such a strong diversity in team members available to us, we have chosen to assign the following people to this project. All of the team members for this project have extensive project management, human resources and systems design. The following chart outlines the titles, education and years of experience of the team members who will be working on this project: Name Title Education Years of experience Jeff Summers Project Manager & Senior Technical Consultant Bachelors Degree in Computer Engineering PMP Certified 10 years Michelle Lam Account Manager Bachelors Degree in Commerce Eleni Papavasiliou Junior consultant Bachelors Degree in Human Resources 5 years 3 years Laura Shapiro Junior technical consultant Bachelors Degree in Computer Science 4 years Christine Wheeler Junior technical consultant Bachelors Degree in Computer Engineering 3 years HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 9

14 Included below is a responsibility matrix that was created that outlines (at a high level) who is responsible for what aspects of this project. Task Jeff Christine Laura Michelle Eleni R S S S S Analyze HireDesk s needs and specifications for HRIS Analyze current HRIS Vendors available depending on HireDesk s needs S S S R S Create Potential HRIS Vendors List S S S S R Evaluate Potential HRIS Vendors S S S S R Choose HRIS Vendor S R Configure HRIS R S S S Test HRIS S R S Import Data into HRIS R S S Create Pre-Launch Training Program S R S Deliver Pre-Launch Training Program R S S Launch HRIS R S S Create Post-Launch Training Program S R S Deliver Post-Launch Training Program R S S Review System Launch/Integration Project and Collect Client Feedback R = Responsible S = Support/Assists S R HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 10

15 PROJECT RISKS, CONSTRAINTS & MITIGATION PLANS To prepare for potential problems we have conducted a risk analysis and identified solutions for possible scenarios. The key areas include budget loss, resource conflict, time constraints, system configuration challenges and no adoption by end users. PROJECT RISKS & MITIGATION PLANS For the HireDesk HRIS Implementation project, there are number of risks that could delay the final deliverable date for the project. These risks, our mitigation steps and contingency plans (if appropriate) are included below: Budget Loss With this project, like any software implementation, there is always the risk that the budget for the project may disappear. If there is a shortage of funds, significant problems could occur. It is possible that certain components of the software package may not be purchased which may lead to faulty configuration. Problems with configuration may result in business errors in day-to-day activities. To help mitigate this risk, this project has been defined as one of HireDesk s Top Projects. This designation is given internally by HireDesk to projects, which it feels have strategic value. As a result, this will help reduce the risk of the budget being compromised for this project. Additionally, our organization has taken a number of other steps to ensure the budget for this project remains, they include: o The software package, with all the components that will be needed, will be purchased within the first two months of this project. This will reduce the risk of unexpected software costs arising at the end of the project, when the budget may already be exhausted. o The project team has agreed to work under a fixed-cost system. In this system, the costs for all labour are calculated on estimates at the start of the project. Once that estimate is complete, the client organization will be given a bill for the total costs for labour and asked to pay ½ of the total costs at the start of the project. This system is beneficial both for the client organization and the project team as it reduces cost uncertainty and guarantees payment. Over Budget There is the risk with any project that the costs of actually executing on the project may be larger than first expected. This traditionally results in a project going Over Budget. To help mitigate this risk, we will be using Microsoft Excel spreadsheets with the planned budget to actual spending calculation. We have also created our budget estimates using the appropriation method, which should ensure that our budgets are defined. HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 11

16 Contingency Plan Trigger: 80% of Project Monies Spent Contingency Plan: The contingency plan in the case of a budget overage will be an immediate re-definition of scope and a cease to all future spending until that re-definition is completed. Resource Conflict With any project, there is the possibility that there will be a conflict of resources. If this were to happen, certain aspects of the project could be delayed, which may eventually lead to the whole project being deferred. To help mitigate this risk, we will use Microsoft Project to determine resource allocation. This will hopefully reduce the amount of conflicts that we may face. Additionally, for this project, a contingency fund has been established so we can use to hire outside contractors or to have existing team members work overtime. Contingency Plan Trigger: Any aspect of the project is delayed by more than one day from Project Plan due to a resource conflict Contingency Plan: The contingency plan in this case will be to either pay overtime to the necessary resources to get the project back on the established timeline or reduce the scope/complexity of the aspect causing delays. Time Conflicts With any project, regardless of size there is the risk that the time allocated may be insufficient. This usually leads to delays, and can ultimately lead to the final deliverable of the project prolonged for months. To help mitigate this risk a number of steps have been taken, including: o Use of Microsoft Project The entire project will be managed through Microsoft Project. With Microsoft Project s functionality, the team will be able to see what the project s critical paths are, and what sort of lags and slack are appropriate for the project. The entire project team will also be required to submit project updates through the Microsoft Project Server so that the project manager can ensure everything remains on track. o Benchmarking other Implementations Given how many organizations have implemented HRIS s, there is tremendous amounts of data available around best practices and timelines. The project team has reviewed this information to ensure that their project timeline is sound and achievable. o Contingency Fund If both of the mitigation steps above should fail, the contingency plan will involve using the contingency fund to purchase or use additional resources to get the project back on time. If that should fail, then, regrettably, the project will have to be delayed and communicated to the entire organization. Contingency Plan Trigger: The final deadline date for the project is estimated to be more than three days longer than the initially estimated completion date. HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 12

17 Contingency Plan: The contingency plan in this case will be to either pay overtime to the necessary resources to get the project back on the established timeline or reduce the scope/complexity of the aspect causing delays. System Configuration Challenges With any system configuration, especially for systems that are organization wide, there is the risk that the project may be configured incorrectly by accident or through a lack of knowledge about existing business processes. To help mitigate this risk, there are a number of steps that have been taken. They include: o Business Process Review Built into the project plan is time to review existing business processes, with HireDesk s team, and time to map those processes on paper. This will reduce the likelihood that the system is configured incorrectly from a business process standpoint. o System Best Practices The implementation team will thoroughly review the best practices documentation, available from the software manufacturer, to ensure that the system is configured properly. o Client Account Manager Review Throughout the duration of the project, we will review the software s configuration to ensure that it is setup correctly. System Doesn t Meet Needs Furthermore, there is the possibility that the chosen system will not meet HireDesk s needs. As a result, the system may never be launched or worse, may be launched incorrectly, which will hurt employee morale and support for future system launches. We have taken a number of steps to prevent this. They include the following: o Needs Analysis Definition Before we select a vendor we will first review with HireDesk s Management Team to define what they want specifically (e.g. provide employees with information on vacation time remaining). We will follow-up with additional meetings to further define those objectives, to gain a thorough understanding of HireDesk s needs. This will allow us to find the appropriate software package for them. o Long-Term Needs Analysis Besides the day-to-day needs analysis that will be completed, we will also look at HireDesk s long-term business plans. This information will be used to find a system that can act as a strategic partner to HireDesk and offer them a good solution for years to come. This will be an enhancement over choosing a system that merely meets today s needs but not the long-term needs. System Lack of Buy-in With any software implementation, there is the ever-present risk that while the system may be configured correctly, it may never receive buy-in from the user base. To help mitigate this risk, there are a number of steps that will be taken. They include the following: HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 13

18 o Creation of Training Plan To ensure system buy in from staff members, an analysis of their needs and knowledge level will be evaluated. As a result of the analysis, we will be able to determine how to design the training program so we do not under or over-burden the employees with too much information. o Creation of Training Manual and PowerPoint All users will receive training manuals they can use to become more familiar with the system as time progresses. o Reviewing System Goals with Staff In addition to training the staff on the day-today usage of the system, we will also remind them how this project links to HireDesk s initiative to improve employee morale. As well, when we show them the benefits of using it, it will reduce any employee resistance to change. Contingency Plan Trigger: Within three days of the system launch, less than 50% of employees have logged on and used the system. Contingency Plan: The contingency plan in this case will be first to ascertain if there is any user training issues preventing users from using the system. Following that, a review of technical limitations will be completed. Once both of those analyses are completed, a continued training and adoption program will be adopted to ensure user adoption. Included below is a Risk Assessment Matrix which outlines all of the above risks in a summarized form with their likelihood, impact and severity information included. This matrix is designed to provide the list of risks in a more condensed form. Risk Event Likelihood Impact Detection Difficulty When Budget Loss Scope Definition Over Budget Configuration and Training Resource Conflict Configuration and Training Time Conflict Configuration and Training System Configuration System Doesn t Meet Needs Configuration Launch System Buy-In Launch Included below is a Risk Severity Matrix which is a graphical representation of the Risk Assessment HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 14

19 Matrix. This Risk Severity Matrix allows us to see graphically, which risks we should be most mindful of. PROJECT CONSTRAINTS & ASSUMPTIONS An assumption we must have as the consulting firm is that a suitable vendor exists in the marketplace that will be able to customize according to HireDesk s needs. We also have to assume that they will provide materials to us on time as well. This assumption also acts as a constraint because if they do not, we are forced to stand still until they do. Furthermore, like any project, time and costs are major constraints. We have to assume that the project plan we have created will not be distorted by unforeseen events. Even though we have contingency plans in place, it is possible that it will not be sufficient. According to the project priority matrix, cost is one variable HireDesk is not willing to exhaust. We assume that if costs were to increase, that we will have to trim the features in the system. In addition, HireDesk has expressed their need for the system to be in place before their fiscal year end. Currently, it is not a constraint; however this may pose as one in the future because if we transpire to any configuration problems, it will delay our end date. HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 15

20 Constrain Enhance Accept Time Performance Cost HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 16

21 PROJECT DELIVERABLES & PRIORITIES As a result of our planning with MS Project we have identified the following seven key milestones. The final deliverable expected with each step has been outlined as well. PROJECT DELIVERABLES There are a number of key project deliverables for this HRIS implementation. They include: 1. Needs Analysis Document The needs analysis document will outline what HireDesk is looking to achieve from their HRIS implementation. 2. HRIS Vendor Selection After a number of vendor demonstrations and meetings, we will select the one we will use. This is an important step for this project because HireDesk will know what system they are implementing and can begin the training and support documentation. 3. System Configuration Completed Once configuration is completed, the training and data migration phases can begin. The key deliverable at this step is for the system to be fully configured and ready for use. 4. Training Program Created This step will play an important role in the actual success of the project because training documentation will be created. Once all of the training program components are completed, the actual training of staff members can be completed. The key deliverable for this milestone is that all the training documentation and components will be created. 5. Training Program Launched In this step, the training program will be launched to all of HireDesk s employees. This will include delivering the PowerPoint training documents and the manuals. The key deliverable here is for all HireDesk staff to be fully trained. 6. Data Migration Completed Once the system is fully configured and is about to be launched, the data migration component of the project will begin. In this section, we will migrate data from all existing HireDesk systems into the new HRIS system. The key deliverable here is the data migration is completed. 7. HRIS System Launched The key deliverable here is that the system is launched on time and on budget. HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 17

22 AGREEMENT ON PROJECT PRIORITIES There is an agreement that the critical path is the most important part of the project. Formulating and creating the critical path can be an asset in finding what needs to be completed and when. As previously described, certain steps depend upon the preceding ones being finished first. Deciding who should take on and complete the tasks is another critical area. As a team, we have agreed to commit ourselves to this assignment, and to update the Project Manager frequently. Likewise, the Project Manager has promised to monitor progress closely. Lastly, it is also a priority to ensure that all of the components that HireDesk requires have been included. HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 18

23 PROJECT BUDGET The budget for the project was initially defined using the appropriation method. The reason for using the appropriation method was because it allowed us to, on a macro level, define the budget. Since the exact solution (e.g. which provider s solution) that we will be implementing, the costs and budget expectations have to remain less rigidly defined then if a final solution was already chosen. *Note: This budget does not include the consulting organization fees. The consulting organization fees total $100,000. This will bring the total cost of the project to $400,000. With the budget defined using the apportionment method, we were able to come up with a detailed project budget for each of the major steps. This detailed budget can be found on the pages following. HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 19

24 Total Launch Expenses $ 30,000 Systems Related Expenses: Systems Configuration Supporting Documentation Purchases $ 4,500 HRIS Vendor Consulting Time for Configuration $ 10,500 Total $ 15,000 Systems Integration Microsoft Active Directory Plug-Ins $ 2,250 Misc. Costs $ 5,250 Total $ 7,500 System Training Document Printing $ 9,000 Template Creation $ 1,200 A/V Equipment Leasing $ 6,000 Stock Photography Purchases $ 900 Hotel Meeting Room Leasing $ 10,500 Teleconferencing Costs $ 2,400 Total $ 30,000 Data Migration HRIS Vendor Time - Data Migration Test $ 4,500 HRIS Vendor Time - Data Migration Actual $ 10,500 Total $ 15,000 System Testing System Testing & Bug Tracking Software $ 4,500 HRIS Vendor Consulting Time to Fix Bugs $ 3,000 Total $ 7,500 System Evaluation System License Costs (Annual) $ 83,096 System Implementation & Setup Costs (One Time) $ 20,800 Long-Distance Calls (for scheduling demos) $ 104 Total $ 104,000 Total Systems Related Expenses $ 180,000 Communications Plan: Printing Project Newsletter #1 $ 2,250 Project Newsletter #2 $ 2,250 Project Newsletter #3 $ 2,250 Misc. Printing Costs $ 8,250 Total $ 15,000 Document Development Stock Photography for Website $ 6,000 Website Designer $ 6,000 Writer (for supporting consultants) $ 6,000 Misc. Document Creation Costs $ 12,000 Total $ 30,000 Total Communications Plan Expenses $ 45,000 Launch: $ 30,000 Launch Party Location (being managed by HireDesk) $ 9,000 Food/Snacks $ 9,000 Misc. Costs (TBD) $ 12,000 Total $ 30,000 HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 20

25 Launch: $ 30,000 Launch Party Location (being managed by HireDesk) $ 9,000 Food/Snacks $ 9,000 Misc. Costs (TBD) $ 12,000 Total $ 30,000 Total Launch Expenses $ 30,000 Contingency Fund: $ 45,000 Misc. Costs (TBD) $ 45,000 Total $ 45,000 Total Contingency Expenses $ 45,000 Consulting Fees: Jeff Summers $ 20,000 Christine Wheeler $ 20,000 Laura Shapiro $ 20,000 Michelle Lam $ 20,000 Eleni Papavasiliou $ 20,000 Total $ 100,000 Total Consulting Expenses $ 100,000 TOTAL PROJECT COST $ 400,000 HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 21

26 ADDITIONAL RECOMMENDATIONS As with any project, there are additional things that an organization can do to ensure the success of the project above and beyond just delivering the project. As with any proposal, Vancouver Technology Implementations Inc. has identified, and included in the project plan, the following project enhancements/recommendations: Communications Plan The purpose of this communications plan is to create awareness and interest about this project. This awareness and interest will be achieved through communications, a project website and a project newsletter. All of these communication mediums will be used both with one another and also separate from one another when appropriate. In this communications plan, the project s objectives, the benefits and the overall progress of the project will be communicated. The audience for this communications plan is the employees. Full details about the deliverables for the communications plan can be found in the Project Plan below. We believe that through this communications plan, HireDesk can ensure that sufficient interest is achieved with the employees about the project and ensure that everyone is on-board with the project. Post-Launch Training With any systems implementation, there is traditionally a large amount of pre-launch training, but very little post-launch training. While pre-launch training is usually sufficient to train the employees about a system, it often doesn t give them enough knowledge to truly leverage the system to make a difference to their everyday lives. With that in mind, that is why we have recommended and included in the project plan a Post- Launch Training component. Through this training component, we can ensure that employees will have an opportunity to use the system at a basic level and through the postlaunch training learn more of the advanced functionality. This post launch training, which will be a similar format as the pre-launch training, will ensure that everyone buys into the system, thereby reducing the risk of a lack of system buy-in. HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 22

27 PROJECT PLAN GANTT CHART Please find the Gantt Chart included within the package submitted to your organization. NETWORK DIAGRAM *Note: The above Project Network diagram only shows the major steps. To see the entire Network Diagram, please see the Project File on the included CD with this document. HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 23

28 MICROSOFT PROJECT REPORTS With the attached document you will find a number of Microsoft Project Reports. They are, in order: 1. Critical Tasks 2. Milestones 3. Delegated responsibilities HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 24

29 Critical Tasks as of Fri 3/25/05 BADM Group Project File ID Task Name Duration Start Finish 1 HireDesk HRIS System Implementation days? Mon 3/7/05 Fri 10/28/ Data Migration days Mon 8/29/05 Thu 9/29/ Review Existing HRIS Database 3 days Mon 8/29/05 Wed 8/31/ System Launch FS 0 days 235 Data Security 1 day Tue 8/30/05 Wed 8/31/ Create Field Map of Existing HRIS Database FS 0 days 237 Field Mapping 5.75 days Wed 8/31/05 Fri 9/9/ Create Field Map of Existing HRIS Database 2 days Wed 8/31/05 Fri 9/2/ Create Field Map of New HRIS Database FS 0 days 240 Create Field Map Cross System Diagram FS 0 days 243 Get complete export of all Existing HRIS Database Information FS 0 days 246 Modify Field Map Cross System Diagram FS 0 days 239 Create Field Map of New HRIS Database 2 days Fri 9/2/05 Wed 9/7/ Create Field Map Cross System Diagram FS 0 days 240 Create Field Map Cross System Diagram 1 day Thu 9/8/05 Fri 9/9/ Schedule Support/Data Migration Time with HRIS Provider FS 0 days 241 Test Data Migration days Fri 9/2/05 Wed 9/28/ Schedule Support/Data Migration Time with HRIS Provider 2 hrs Fri 9/9/05 Fri 9/9/ Work with HRIS Provider to Migrate Data FS 2 days 244 Work with HRIS Provider to Migrate Data 3 days Tue 9/13/05 Fri 9/16/ Review Data Migration & Identify Possible Challenges FS 0 days 246 Modify Field Map Cross System Diagram FS 0 days 246 Modify Field Map Cross System Diagram 4 hrs Fri 9/16/05 Fri 9/16/ Schedule Support/Data Migration Time with HRIS Provider FS 0 days 247 Actual Data Migration 8.96 days Fri 9/16/05 Thu 9/29/ Schedule Support/Data Migration Time with HRIS Provider 2 hrs Fri 9/16/05 Fri 9/16/ Clean-up Data FS 0 days 251 Work with HRIS Provider to Migrate Data FS 0 days 249 Clean-up Data 4 days Fri 9/16/05 Thu 9/22/ Review Data FS 0 days 250 Review Data 1.33 days Thu 9/22/05 Fri 9/23/ Work with HRIS Provider to Migrate Data FS 0 days 251 Work with HRIS Provider to Migrate Data 3 days Fri 9/23/05 Wed 9/28/ Review Data Migration FS 0 days 252 Review Data Migration 3 hrs Wed 9/28/05 Thu 9/29/ Go-Live FS 0 days Page 1

30 Critical Tasks as of Fri 3/25/05 BADM Group Project File ID Task Name Duration Start Finish 253 System Launch 17.5 days Thu 9/29/05 Fri 10/21/ Go-Live 1 day Thu 9/29/05 Fri 9/30/ HRIS System Launched FS 0 days 259 Review System Logons FS 0 days 260 Review System Record Changes FS 0 days 270 Create System Change Process FS 0 days 277 Create System Maintenance Process FS 0 days 284 Review System Logs FS 0 days 255 HRIS System Launched 0 days Fri 9/30/05 Fri 9/30/ First Day Support FS 0 days 256 First Day Support 1 day Fri 9/30/05 Fri 9/30/ Second Day Support FS 0 days 285 Review Support Questions FS 0 days 283 Post-Launch System Training days Mon 10/3/05 Fri 10/28/ Review Support Questions 7 hrs Mon 10/3/05 Mon 10/3/ Define Training Objectives FS 0 days 286 Define Training Objectives 4 hrs Mon 10/3/05 Tue 10/4/ Define Training Programs FS 0 days 287 Define Training Programs 1 day Tue 10/4/05 Wed 10/5/ Create Needs Analysis Document FS 0 days 296 Validate Training Schedule FS 0 days 314 Validate Training Schedule FS 0 days 294 Staff Training Sessions days Wed 10/5/05 Tue 10/25/ General Staff Training days Wed 10/5/05 Tue 10/25/ Validate Training Schedule 1 hr Wed 10/5/05 Wed 10/5/ Session #3 FS 0 days 300 Session #4 FS 0 days 318 Session #6 FS 0 days 297 Create Training Materials days Wed 10/5/05 Thu 10/20/ Powerpoint-based Documents 6 days Wed 10/5/05 Thu 10/13/ Session #3 1.5 days Wed 10/5/05 Mon 10/10/ Session #4 FS 0 days 302 Session #3 FS 0 days 301 Word-based Documents 5.25 days Tue 10/11/05 Tue 10/18/ Session # days Tue 10/11/05 Wed 10/12/ Update with Session 3 Content FS 0 days 304 HTML-based Website 5.56 days Wed 10/12/05 Thu 10/20/ Update with Session 3 Content 2 hrs Wed 10/12/05 Thu 10/13/ Training Session #3 FS 0 days 309 Hold Sessions 7.13 days Fri 10/14/05 Tue 10/25/05 Page 2

31 Critical Tasks as of Fri 3/25/05 BADM Group Project File ID Task Name Duration Start Finish 310 Training Session #3 4 hrs Fri 10/14/05 Mon 10/17/ Training Session #4 FS 5 days 311 Training Session #4 4 hrs Fri 10/21/05 Tue 10/25/ Evaluate Training FS 0 days 312 Evaluate Training 2 hrs Tue 10/25/05 Tue 10/25/ Review System Logons FS 0 days 335 Review System Record Changes FS 0 days 332 Project Evaluation 3.25 days Tue 10/25/05 Fri 10/28/ Review System Usage 0.25 days Tue 10/25/05 Tue 10/25/ Review System Logons 2 hrs Tue 10/25/05 Tue 10/25/ Review User Feedback FS 0 days 335 Review System Record Changes 2 hrs Tue 10/25/05 Tue 10/25/ Review User Feedback FS 0 days 336 Review User Feedback 3 days Tue 10/25/05 Fri 10/28/05 Page 3

32 Milestones as of Fri 3/25/05 BADM Group Project File ID Task Name Duration 1 HireDesk HRIS System Implementation days? 92 System Configuration 66.3 days 20 Systems Evaluation & Selection days 22 HRIS Vendor List Created 0 days 25 1st Round System Demos days 131 Systems Integration days 30 Potential HRIS Vendors Selected 0 days 135 HRIS Integrated with other HireDesk Systems 0 days 39 HRIS Vendor Selected 0 days 130 System Configuration Completed 0 days 159 Pre-Launch System Training days 182 Staff Training Sessions days 204 HR Dept. & Admin Staff Training days 231 Pre-Launch Training Completed 0 days 253 System Launch 17.5 days 255 HRIS System Launched 0 days 283 Post-Launch System Training days 294 Staff Training Sessions days 313 HR Dept. & Admin Staff Training days 331 Post System Launch Training Completed 0 days Page 1

33 Milestones as of Fri 3/25/05 BADM Group Project File Start Finish Mon 3/7/05 Fri 10/28/05 Mon 3/28/05 Fri 6/24/05 Tue 3/29/05 Thu 5/26/05 Wed 3/30/05 Wed 3/30/05 Mon 4/11/05 Mon 5/2/05 Fri 4/29/05 Tue 5/17/05 Mon 5/2/05 Mon 5/2/05 Tue 5/17/05 Tue 5/17/05 Thu 5/19/05 Thu 5/19/05 Fri 6/24/05 Fri 6/24/05 Thu 7/14/05 Mon 8/29/05 Fri 7/15/05 Mon 8/29/05 Tue 7/19/05 Mon 8/29/05 Mon 8/29/05 Mon 8/29/05 Thu 9/29/05 Fri 10/21/05 Fri 9/30/05 Fri 9/30/05 Mon 10/3/05 Fri 10/28/05 Wed 10/5/05 Tue 10/25/05 Wed 10/5/05 Fri 10/21/05 Thu 10/20/05 Thu 10/20/05 Page 2

34 Who Does What as of Fri 3/25/05 BADM Group Project File ID Resource Name Work 1 Christine Wheeler hrs ID Task Name Units Work Delay Start Finish 15 Meet with Key Project Management Team Leaders 100% 6 hrs 0 days Mon 3/21/05 Tue 3/22/05 48 Define Audience 100% 2 hrs 0 days Wed 5/4/05 Wed 5/4/05 49 Define Message 100% 4 hrs 0 days Fri 5/6/05 Fri 5/6/05 19 Review Needs Analysis with HireDesk 100% 3 hrs 0 days Mon 3/28/05 Mon 3/28/05 32 Select "Top 3" Vendors 100% 6 hrs 0 days Mon 5/2/05 Tue 5/3/05 54 Create Project Website Design 100% 24 hrs 0 days Wed 5/18/05 Mon 5/23/05 55 Create Project Website Content 100% 24 hrs 0 days Fri 5/6/05 Fri 5/13/05 16 Analyze Team Comments and Concerns from Meeting 100% 8 hrs 0 days Tue 3/22/05 Wed 3/23/05 58 Create Project Briefing Document 100% 4 hrs 0 days Wed 5/11/05 Thu 5/12/05 4 Review Client Collateral 20% 16 hrs 0 days Mon 3/7/05 Fri 3/18/05 98 Define Standard System Fields Needed 100% 8 hrs 0 days Wed 6/8/05 Thu 6/9/05 99 Define Customized Fields Needed 100% 8 hrs 0 days Thu 6/9/05 Fri 6/10/ Define Field Names 100% 6 hrs 0 days Fri 6/10/05 Mon 6/13/ Define Field Structure 100% 8 hrs 0 days Mon 6/13/05 Tue 6/14/ Define Field Values 100% 8 hrs 0 days Tue 6/14/05 Wed 6/15/ Add/Customize Fields in System 100% 8 hrs 0 days Wed 6/15/05 Wed 6/15/05 81 Create Project Newsletter Template 100% 24 hrs 0 days Mon 5/23/05 Thu 5/26/05 84 Proofread & Send Newsletter 100% 1.5 hrs 0 days Thu 6/16/05 Thu 6/16/05 87 Proofread & Send Newsletter 100% 1.5 hrs 0 days Thu 6/30/05 Thu 6/30/05 90 Proofread & Send Newsletter 100% 1.5 hrs 0 days Thu 6/30/05 Thu 6/30/05 62 Create Content 100% 3 hrs 0 days Wed 5/18/05 Wed 5/18/05 65 Create Content 100% 3 hrs 0 days Wed 6/15/05 Thu 6/16/05 68 Create Content 100% 3 hrs 0 days Thu 7/14/05 Fri 7/15/05 71 Create Content 100% 3 hrs 0 days Tue 8/9/05 Wed 8/10/ Integration Active Directory with HRIS User Administration 100% 4 hrs 0 days Mon 5/16/05 Tue 5/17/ Create Field Map of Existing HRIS Database 100% 16 hrs 0 days Wed 8/31/05 Fri 9/2/ Create Field Map of New HRIS Database 100% 16 hrs 0 days Fri 9/2/05 Wed 9/7/ Create Field Map Cross System Diagram 100% 8 hrs 0 days Thu 9/8/05 Fri 9/9/ Second Day Support 100% 8 hrs 0 days Mon 10/3/05 Mon 10/3/ With IT Dept 100% 4 hrs 0 days Mon 10/10/05 Mon 10/10/ With HR Dept. 100% 3 hrs 0 days Mon 10/10/05 Mon 10/10/ With IT Dept 100% 4 hrs 0 days Thu 6/30/05 Mon 7/4/ With HR Dept. 100% 3 hrs 0 days Mon 7/4/05 Mon 7/4/ Third Day Support 100% 8 hrs 0 days Mon 10/3/05 Tue 10/4/05 3 Review Client Website 20% 1.6 hrs 0 days Mon 3/7/05 Mon 3/7/05 21 Create List of Possible Systems 100% 16 hrs 0 days Tue 3/29/05 Wed 3/30/05 23 Review System Vendor's Websites 100% 40 hrs 0 days Wed 3/30/05 Thu 4/7/05 24 Create Features vs. Needs Document 100% 16 hrs 0 days Thu 4/7/05 Mon 4/11/05 27 Create "Demo Evaluation" Template 100% 5 hrs 0 days Mon 4/11/05 Tue 4/12/05 28 Hold 1st Round Demos with Possible System Vendors 100% 56 hrs 0 days Fri 4/15/05 Mon 4/25/05 29 Review "Demo Evaluations" 100% 16 hrs 0 days Wed 4/27/05 Fri 4/29/05 36 Conduct "Top 3" Demos 100% hrs 0 days Wed 5/11/05 Mon 5/16/05 37 Review "Top 3 Demo Evaluations" 100% 8 hrs 0 days Tue 5/17/05 Wed 5/18/05 34 Create "Top 3 Demo Evaluation" Template 100% 0 hrs 0 days Mon 5/2/05 Mon 5/2/05 45 Define Communications Plan Objectives 100% 4 hrs 0 days Mon 5/2/05 Tue 5/3/05 93 Review HRIS Vendor Implementation Guide 75% 12 hrs 0 days Thu 5/26/05 Mon 5/30/05 94 Review HRIS Vendor Best Practices Guide 75% 12 hrs 0 days Mon 5/30/05 Tue 5/31/05 95 Review HRIS Vendor System Manual 75% 24 hrs 0 days Tue 5/31/05 Mon 6/6/05 97 Create Fields Document outlining all Fields Needed 100% 16 hrs 0 days Mon 6/6/05 Wed 6/8/ Review what fields/criteria are needed to generate reports 100% 4 hrs 0 days Thu 6/16/05 Fri 6/17/ Build Reports in system 25% 3.2 hrs 0 days Mon 6/20/05 Wed 6/22/ Review Network Infrastructure 100% 8 hrs 0 days Tue 5/3/05 Thu 5/12/05 Page 1

35 Who Does What as of Fri 3/25/05 BADM Group Project File ID Resource Name Work "Christine Wheeler" continued ID Task Name Units Work Delay Start Finish 234 Fields 50% 8 hrs 0 days Mon 8/29/05 Tue 8/30/ Data Security 50% 4 hrs 0 days Tue 8/30/05 Wed 8/31/ Data Integrity 50% 8 hrs 0 days Mon 8/29/05 Tue 8/30/ Get complete export of all Existing HRIS Database Information 50% 3 hrs 0 days Wed 9/7/05 Thu 9/8/ Go-Live 100% 8 hrs 0 days Thu 9/29/05 Fri 9/30/ First Day Support 100% 8 hrs 0 days Fri 9/30/05 Fri 9/30/05 2 Eleni Papavasiliou hrs ID Task Name Units Work Delay Start Finish 45 Define Communications Plan Objectives 100% 4 hrs 0 days Mon 5/2/05 Wed 5/4/ Create Report Document outling all reports 100% 8 hrs 0 days Mon 4/11/05 Tue 4/12/ Review existing reports 100% 8 hrs 0 days Wed 4/13/05 Wed 4/13/ Review requested reports 100% 16 hrs 0 days Wed 6/15/05 Thu 6/16/ Review what fields/criteria are needed to generate reports 100% 4 hrs 0 days Fri 6/17/05 Mon 6/20/ Define preferred delivery format for reports 100% 2 hrs 0 days Mon 6/20/05 Mon 6/20/ Define preferred delivery dates for reports 100% 2 hrs 0 days Mon 6/20/05 Mon 6/20/ Build Reports in system 100% 12.8 hrs 0 days Mon 6/20/05 Wed 6/22/05 3 Review Client Website 20% 1.6 hrs 0 days Mon 3/7/05 Mon 3/7/05 4 Review Client Collateral 20% 16 hrs 0 days Mon 3/7/05 Fri 3/18/05 15 Meet with Key Project Management Team Leaders 100% 6 hrs 0 days Mon 3/21/05 Tue 3/22/05 16 Analyze Team Comments and Concerns from Meeting 100% 8 hrs 0 days Tue 3/22/05 Wed 3/23/05 19 Review Needs Analysis with HireDesk 100% 3 hrs 0 days Mon 3/28/05 Mon 3/28/05 21 Create List of Possible Systems 100% 16 hrs 0 days Tue 3/29/05 Wed 3/30/05 23 Review System Vendor's Websites 100% 40 hrs 0 days Wed 3/30/05 Thu 4/7/05 24 Create Features vs. Needs Document 100% 16 hrs 0 days Thu 4/7/05 Mon 4/11/05 27 Create "Demo Evaluation" Template 100% 4.75 hrs 0 days Tue 4/12/05 Wed 4/13/05 28 Hold 1st Round Demos with Possible System Vendors 100% 56 hrs 0 days Fri 4/15/05 Mon 4/25/05 29 Review "Demo Evaluations" 100% 16 hrs 0 days Wed 4/27/05 Fri 4/29/05 32 Select "Top 3" Vendors 100% 15 hrs 0 days Mon 5/2/05 Wed 5/4/05 36 Conduct "Top 3" Demos 100% 16 hrs 0 days Wed 5/11/05 Thu 5/12/05 37 Review "Top 3 Demo Evaluations" 100% 8 hrs 0 days Mon 5/16/05 Tue 5/17/05 34 Create "Top 3 Demo Evaluation" Template 100% 8 hrs 0 days Wed 5/4/05 Thu 5/5/05 48 Define Audience 100% 2 hrs 0 days Fri 5/6/05 Fri 5/6/05 49 Define Message 100% 4 hrs 0 days Fri 5/6/05 Fri 5/6/05 93 Review HRIS Vendor Implementation Guide 75% 12 hrs 0 days Thu 5/26/05 Mon 5/30/05 94 Review HRIS Vendor Best Practices Guide 75% 12 hrs 0 days Mon 5/30/05 Tue 5/31/05 95 Review HRIS Vendor System Manual 75% 24 hrs 0 days Tue 5/31/05 Mon 6/6/05 97 Create Fields Document outlining all Fields Needed 100% 16 hrs 0 days Mon 6/6/05 Wed 6/8/05 98 Define Standard System Fields Needed 100% 8 hrs 0 days Wed 6/8/05 Thu 6/9/05 99 Define Customized Fields Needed 100% 8 hrs 0 days Thu 6/9/05 Fri 6/10/ Define Field Names 100% 6 hrs 0 days Fri 6/10/05 Mon 6/13/ Define Field Structure 100% 8 hrs 0 days Mon 6/13/05 Tue 6/14/ Define Field Values 100% 8 hrs 0 days Tue 6/14/05 Wed 6/15/ Add/Customize Fields in System 100% 8 hrs 0 days Thu 6/16/05 Fri 6/17/ Review Network Infrastructure 100% 8 hrs 0 days Thu 5/5/05 Fri 5/6/ Integration Active Directory with HRIS User Administration 100% 4 hrs 0 days Thu 5/12/05 Fri 5/13/ Hold Meeting #1 100% 2 hrs 0 days Tue 6/28/05 Tue 6/28/ Hold Meeting #2 100% 2 hrs 0 days Wed 6/29/05 Wed 6/29/ Hold Meeting #3 100% 2 hrs 0 days Mon 7/4/05 Mon 7/4/ Hold Meeting #4 100% 2 hrs 0 days Tue 7/5/05 Tue 7/5/ Hold Meeting #5 100% 2 hrs 0 days Thu 7/7/05 Thu 7/7/05 Page 2

36 Who Does What as of Fri 3/25/05 BADM Group Project File ID Resource Name Work "Eleni Papavasiliou" continued ID Task Name Units Work Delay Start Finish 152 Hold Meeting #6 100% 3 hrs 0 days Fri 7/8/05 Mon 7/11/ Hold Meeting #7 100% 3 hrs 0 days Tue 7/12/05 Tue 7/12/ Hold Meeting #8 100% 3 hrs 0 days Thu 7/14/05 Thu 7/14/ Go-Live 100% 8 hrs 0 days Thu 9/29/05 Fri 9/30/ First Day Support 100% 8 hrs 0 days Fri 9/30/05 Fri 9/30/ Second Day Support 100% 8 hrs 0 days Mon 10/3/05 Mon 10/3/ Third Day Support 100% 8 hrs 0 days Mon 10/3/05 Tue 10/4/05 3 Michelle Lam hrs ID Task Name Units Work Delay Start Finish 33 Notify "Top 3" Vendors of their acceptance 100% 1.5 hrs 0 days Fri 5/6/05 Fri 5/6/05 35 Schedule "Top 3" Demos 100% 1.5 hrs 0 days Fri 5/6/05 Mon 5/9/05 41 Review outstanding concerns/questions with HireDesk 100% 4 hrs 0 days Thu 5/19/05 Fri 5/20/05 42 Enter into pricing and contract negotiations with selected vendor 100% 32 hrs 0 days Fri 5/20/05 Wed 5/25/05 43 Sign Contract(s) with selected vendor 100% 1.5 hrs 0 days Wed 5/25/05 Thu 5/26/ Create System Testing Committee Mandate 100% 2 hrs 0 days Fri 6/24/05 Fri 6/24/ Create System Testing Committee Processes 100% 8 hrs 0 days Fri 6/24/05 Mon 6/27/ Create System Testing Plan 100% 8 hrs 0 days Mon 6/27/05 Tue 6/28/ Summarize System Testing Committee Comments to Training 100% 8 hrs 0 days Thu 7/14/05 Tue 7/26/ Create Training Manual Document Template 100% 8 hrs 0 days Thu 7/14/05 Fri 7/15/ Create Training Manual Style Sheet 100% 8 hrs 0 days Fri 8/5/05 Mon 8/8/ What is HireDesk HRIS? 50% 1 hr 0 days Wed 8/10/05 Thu 8/11/ Frequent Use Case Scenarios 50% 0 hrs 0 days Thu 8/11/05 Thu 8/11/ What is HireDesk HRIS? 50% 4 hrs 0 days Tue 8/9/05 Wed 8/10/ How do I? 50% 1 hr 0 days Wed 8/10/05 Wed 8/10/ Frequent Use Case Scenarios 50% 0 hrs 0 days Fri 8/12/05 Fri 8/12/ Frequently Asked Questions 50% 0 hrs 0 days Mon 8/15/05 Mon 8/15/ HireDesk HR Processes 50% 0 hrs 0 days Thu 8/11/05 Thu 8/11/05 83 Create Content for Newsletter 100% 4 hrs 0 days Mon 6/6/05 Tue 6/7/05 86 Create Content for Newsletter 100% 4 hrs 0 days Wed 6/29/05 Thu 6/30/05 89 Create Content for Newsletter 100% 4 hrs 0 days Thu 6/30/05 Thu 6/30/05 63 Proofread & Send 100% 1 hr 0 days Wed 5/18/05 Wed 5/18/05 66 Proofread & Send 100% 1 hr 0 days Thu 6/16/05 Thu 6/16/05 69 Proofread & Send 100% 1 hr 0 days Tue 8/9/05 Tue 8/9/05 72 Proofread & Send 100% 1 hr 0 days Wed 8/10/05 Thu 8/11/ Hold Meeting #8 100% 3 hrs 0 days Thu 7/14/05 Thu 7/14/ Hold Meeting #7 100% 3 hrs 0 days Tue 7/12/05 Tue 7/12/ Hold Meeting #6 100% 3 hrs 0 days Fri 7/8/05 Mon 7/11/ Hold Meeting #5 100% 2 hrs 0 days Thu 7/7/05 Thu 7/7/ Hold Meeting #4 100% 2 hrs 0 days Tue 7/5/05 Tue 7/5/ Hold Meeting #3 100% 2 hrs 0 days Mon 7/4/05 Mon 7/4/ Hold Meeting #2 100% 2 hrs 0 days Wed 6/29/05 Wed 6/29/ Session #1 50% 6 hrs 0 days Tue 7/26/05 Wed 7/27/ Session #2 50% 6 hrs 0 days Thu 7/28/05 Tue 8/2/ Session #2 50% 4 hrs 0 days Tue 8/2/05 Thu 8/4/ Session #1 50% 4 hrs 0 days Thu 7/28/05 Fri 7/29/ Update with Session 1 Content 100% 1 hr 0 days Fri 8/5/05 Fri 8/5/ Update with Session 2 Content 100% 1 hr 0 days Tue 8/9/05 Tue 8/9/ Training Session #2 50% 1 hr 0 days Thu 8/25/05 Fri 8/26/ Session #1 50% 6 hrs 0 days Tue 7/26/05 Wed 7/27/ Session #4 50% 6 hrs 0 days Tue 8/2/05 Thu 8/4/05 Page 3

37 Who Does What as of Fri 3/25/05 BADM Group Project File ID Resource Name Work "Michelle Lam" continued ID Task Name Units Work Delay Start Finish 210 Session #3 50% 6 hrs 0 days Fri 7/29/05 Tue 8/2/ Session #2 50% 6 hrs 0 days Wed 7/27/05 Thu 7/28/ Session #1 50% 4 hrs 0 days Wed 7/27/05 Thu 7/28/ Session #2 50% 4 hrs 0 days Fri 7/29/05 Mon 8/1/ Session #3 50% 4 hrs 0 days Tue 8/2/05 Wed 8/3/ Session #4 50% 4 hrs 0 days Thu 8/4/05 Fri 8/5/ Update with Session 1 Content 100% 1 hr 0 days Tue 8/2/05 Tue 8/2/ Update with Session 2 Content 100% 1 hr 0 days Mon 8/1/05 Mon 8/1/ Update with Session 3 Content 100% 1 hr 0 days Tue 8/16/05 Tue 8/16/ Update with Session 4 Content 100% 1 hr 0 days Wed 8/24/05 Wed 8/24/ Training Session #1 50% 1 hr 0 days Tue 8/9/05 Wed 8/10/ Create PowerPoint Template 100% 16 hrs 0 days Fri 7/15/05 Tue 7/19/ Create Word Template 100% 8 hrs 0 days Tue 7/19/05 Wed 7/20/ Create Training Website Design 100% 24 hrs 0 days Wed 7/20/05 Mon 7/25/ Session #2 50% 2.92 hrs 0 days Thu 7/28/05 Fri 7/29/ Session #4 50% 1.92 hrs 0 days Fri 8/5/05 Fri 8/5/ Session #2 50% 1.82 hrs 0 days Tue 8/2/05 Fri 8/5/ Schedule Support/Data Migration Time with HRIS Provider 100% 2 hrs 0 days Fri 9/9/05 Fri 9/9/ Review Data Migration & Identify Possible Challenges 50% 8 hrs 0 days Fri 9/16/05 Wed 9/28/ Modify Field Map Cross System Diagram 50% 2 hrs 0 days Fri 9/16/05 Fri 9/16/ Work with HRIS Provider to Migrate Data 100% 24 hrs 0 days Fri 9/23/05 Wed 9/28/ Schedule Support/Data Migration Time with HRIS Provider 100% 2 hrs 0 days Fri 9/16/05 Fri 9/16/ Clean-up Data 100% 32 hrs 0 days Fri 9/16/05 Thu 9/22/ Review Data 50% 5.33 hrs 0 days Thu 9/22/05 Fri 9/23/ Review Data Migration 50% 1.5 hrs 0 days Wed 9/28/05 Thu 9/29/ Update HR Dept. & Admin Staff Training Manual 100% 16 hrs 0 days Tue 10/25/05 Thu 10/27/ Session #3 100% 12 hrs 0 days Wed 10/5/05 Mon 10/10/ Session #4 100% 3.53 hrs 0 days Wed 10/12/05 Wed 10/12/ Session #3 100% 8 hrs 0 days Tue 10/11/05 Wed 10/12/ Session #4 100% 8 hrs 0 days Fri 10/14/05 Mon 10/17/ Update with Session 3 Content 100% 1 hr 0 days Wed 10/12/05 Wed 10/12/ Update with Session 4 Content 100% 2 hrs 0 days Wed 10/19/05 Wed 10/19/ Session #4 100% 6 hrs 0 days Tue 10/18/05 Wed 10/19/ Training Session #3 100% 2 hrs 0 days Fri 10/14/05 Fri 10/14/ Training Session #4 100% 2 hrs 0 days Tue 10/25/05 Tue 10/25/ Evaluate Training 100% 2 hrs 0 days Tue 10/25/05 Tue 10/25/ Session #5 100% 12 hrs 0 days Thu 10/6/05 Mon 10/10/ Session #6 100% 12 hrs 0 days Thu 10/13/05 Fri 10/14/ Session #5 100% 8 hrs 0 days Mon 10/10/05 Tue 10/11/ Session #6 100% 8 hrs 0 days Mon 10/17/05 Tue 10/18/ Session #6 100% 6 hrs 0 days Thu 10/20/05 Fri 10/21/ Update with Session 1 Content 100% 1 hr 0 days Wed 10/12/05 Wed 10/12/ Update with Session 2 Content 100% 1 hr 0 days Wed 10/19/05 Thu 10/20/ Training Session #5 100% 2 hrs 0 days Wed 10/12/05 Thu 10/13/ Training Session #6 100% 2 hrs 0 days Thu 10/20/05 Thu 10/20/ Evaluate Training Session 100% 2 hrs 0 days Thu 10/20/05 Thu 10/20/ Update General Staff Training Manual 100% 16 hrs 0 days Fri 10/21/05 Tue 10/25/ Summarize System Testing Committee Comments to Customization Team 100% 3 hrs 0 days Tue 6/28/05 Tue 6/28/ Summarize System Testing Committee Comments to Customization Team 100% 3 hrs 0 days Wed 6/29/05 Thu 6/30/ Summarize System Testing Committee Comments to Customization Team 100% 3 hrs 0 days Mon 7/4/05 Mon 7/4/ Summarize System Testing Committee Comments to Customization Team 100% 3 hrs 0 days Tue 7/5/05 Wed 7/6/ Summarize System Testing Committee Comments to Customization Team 100% 3 hrs 0 days Thu 7/7/05 Thu 7/7/05 Page 4

38 Who Does What as of Fri 3/25/05 BADM Group Project File ID Resource Name Work "Michelle Lam" continued ID Task Name Units Work Delay Start Finish 153 Summarize System Testing Committee Comments to Customization Team 100% 4 hrs 0 days Mon 7/11/05 Mon 7/11/ Summarize System Testing Committee Comments to Customization Team 100% 4 hrs 0 days Tue 7/12/05 Wed 7/13/ Summarize System Testing Committee Comments to Customization Team 100% 4 hrs 0 days Wed 8/10/05 Thu 8/11/05 3 Review Client Website 20% 1.6 hrs 0 days Mon 3/7/05 Mon 3/7/05 4 Review Client Collateral 20% 16 hrs 0 days Mon 3/7/05 Fri 3/18/05 11 Create Project Time & Cost Tracking Database 50% 8 hrs 0 days Mon 3/7/05 Tue 3/8/05 14 Create Meeting Agenda 50% 4 hrs 0 days Fri 3/18/05 Mon 3/21/05 15 Meet with Key Project Management Team Leaders 100% 6 hrs 0 days Mon 3/21/05 Tue 3/22/05 16 Analyze Team Comments and Concerns from Meeting 100% 8 hrs 0 days Tue 3/22/05 Wed 3/23/05 17 Create Needs Analysis Document 100% 24 hrs 0 days Wed 3/23/05 Mon 3/28/05 19 Review Needs Analysis with HireDesk 100% 3 hrs 0 days Mon 3/28/05 Mon 3/28/05 26 Schedule Demos with Possible System Vendors 100% 16 hrs 0 days Mon 4/11/05 Wed 4/13/05 27 Create "Demo Evaluation" Template 100% 2.25 hrs 0 days Mon 4/18/05 Mon 4/18/05 28 Hold 1st Round Demos with Possible System Vendors 100% hrs 0 days Fri 4/15/05 Wed 4/27/05 29 Review "Demo Evaluations" 100% 16 hrs 0 days Thu 4/28/05 Mon 5/2/05 32 Select "Top 3" Vendors 100% 9 hrs 0 days Tue 5/3/05 Wed 5/4/05 36 Conduct "Top 3" Demos 100% 16 hrs 0 days Wed 5/11/05 Thu 5/12/05 37 Review "Top 3 Demo Evaluations" 100% 8 hrs 0 days Mon 5/16/05 Tue 5/17/05 34 Create "Top 3 Demo Evaluation" Template 100% 0 hrs 0 days Mon 5/2/05 Mon 5/2/05 38 Make System Selection 100% 8 hrs 0 days Wed 5/18/05 Thu 5/19/05 40 Create List of any additional outstanding concerns/questions 100% 4 hrs 0 days Thu 5/19/05 Thu 5/19/05 48 Define Audience 100% 2 hrs 0 days Fri 5/6/05 Fri 5/6/05 49 Define Message 100% 4.15 hrs 0 days Fri 5/6/05 Fri 5/6/05 93 Review HRIS Vendor Implementation Guide 75% 12 hrs 0 days Thu 5/26/05 Mon 5/30/05 94 Review HRIS Vendor Best Practices Guide 75% 12 hrs 0 days Mon 5/30/05 Tue 5/31/05 95 Review HRIS Vendor System Manual 75% 24 hrs 0 days Tue 5/31/05 Mon 6/6/ Create Existing Processes Document 100% 16 hrs 0 days Tue 3/29/05 Thu 3/31/ Define System User List 100% 4 hrs 0 days Fri 4/1/05 Fri 4/1/ Review Current HRIS Security Levels 100% 4 hrs 0 days Mon 3/28/05 Tue 3/29/ Review Integration with Active Directory 100% 3 hrs 0 days Wed 4/6/05 Wed 4/6/ Create User Groups 100% 2 hrs 0 days Wed 4/27/05 Wed 4/27/ Create User Accounts & Passwords in System 100% 6 hrs 0 days Fri 4/15/05 Mon 4/18/ Group Users by User Group 100% 2 hrs 0 days Mon 5/2/05 Mon 5/2/ Create Security Levels 100% 8 hrs 0 days Thu 3/31/05 Fri 4/1/ Create Security Permissions on Field by Field Basis 100% 24 hrs 0 days Wed 4/6/05 Thu 4/14/ Apply Security Levels to User Groups 100% 4 hrs 0 days Wed 5/4/05 Thu 5/5/ Review Complete System Configuration 100% 16 hrs 0 days Wed 6/22/05 Fri 6/24/ Review Existing Processes Document and Map to New System 100% 16 hrs 0 days Fri 4/1/05 Wed 4/6/ Integrate existing processes into New HRIS System 100% 16 hrs 0 days Fri 4/8/05 Tue 4/26/ Create Document outlining how new Processes are mapped to system 100% 8 hrs 0 days Wed 4/27/05 Thu 4/28/ Create Document for HR staff to inform them how processes have changed 100% 8 hrs 0 days Mon 5/2/05 Tue 5/3/ Review Network Infrastructure 100% 8 hrs 0 days Thu 5/5/05 Fri 5/6/ Integration Active Directory with HRIS User Administration 100% 4 hrs 0 days Thu 5/12/05 Fri 5/13/ Hold Meeting #1 100% 2 hrs 0 days Tue 6/28/05 Tue 6/28/ Create Training Manual Table of Contents 100% 0 hrs 0 days Mon 8/8/05 Mon 8/8/ Create Training Manual Table of Contents 100% 6 hrs 0 days Mon 8/8/05 Tue 8/9/ Evaluate Training 33% 0 hrs 0 days Fri 8/26/05 Fri 8/26/ Evaluate Training Sessions 33% 1.32 hrs 0 days Fri 8/26/05 Mon 8/29/ Work with HRIS Provider to Migrate Data 50% 12 hrs 0 days Tue 9/13/05 Fri 9/16/ Go-Live 100% 8 hrs 0 days Thu 9/29/05 Fri 9/30/ First Day Support 100% 8 hrs 0 days Fri 9/30/05 Fri 9/30/ Second Day Support 100% 8 hrs 0 days Mon 10/3/05 Mon 10/3/05 Page 5

39 Who Does What as of Fri 3/25/05 BADM Group Project File ID Resource Name Work "Michelle Lam" continued ID Task Name Units Work Delay Start Finish 258 Third Day Support 100% 8 hrs 0 days Mon 10/3/05 Tue 10/4/ Training Session #1 100% 2 hrs 0 days Fri 8/5/05 Fri 8/5/ Training Session #2 100% 2 hrs 0 days Fri 8/12/05 Fri 8/12/ Training Session #3 100% 2 hrs 0 days Fri 8/19/05 Fri 8/19/ Training Session #4 100% 2 hrs 0 days Fri 8/26/05 Fri 8/26/05 58 Create Project Briefing Document 100% 4 hrs 0 days Mon 5/9/05 Mon 5/9/05 4 Jeff Summers hrs ID Task Name Units Work Delay Start Finish 230 Evaluate Training Sessions 33% 1.32 hrs 0 days Fri 8/26/05 Mon 8/29/05 13 Schedule Meeting with HireDesk Management Team Leaders 100% 1.5 hrs 0 days Fri 3/18/05 Fri 3/18/05 23 Review System Vendor's Websites 100% 1.4 hrs 0 days Wed 3/30/05 Thu 4/7/05 28 Hold 1st Round Demos with Possible System Vendors 100% 8.4 hrs 0 days Fri 4/15/05 Mon 4/18/05 24 Create Features vs. Needs Document 100% 1.2 hrs 0 days Thu 4/7/05 Thu 4/7/05 27 Create "Demo Evaluation" Template 100% 0.75 hrs 0 days Mon 4/11/05 Mon 4/11/05 29 Review "Demo Evaluations" 100% 2.4 hrs 0 days Wed 4/27/05 Wed 4/27/ Review User Feedback 100% 24 hrs 0 days Tue 10/25/05 Fri 10/28/ Create Security Levels 25% 4 hrs 0 days Thu 3/31/05 Tue 4/5/05 34 Create "Top 3 Demo Evaluation" Template 100% 0 hrs 0 days Mon 5/2/05 Mon 5/2/05 36 Conduct "Top 3" Demos 100% 2.4 hrs 0 days Wed 5/11/05 Wed 5/11/05 37 Review "Top 3 Demo Evaluations" 100% 1.2 hrs 0 days Mon 5/16/05 Tue 5/17/05 40 Create List of any additional outstanding concerns/questions 100% 4 hrs 0 days Thu 5/19/05 Thu 5/19/05 38 Make System Selection 100% 8 hrs 0 days Wed 5/18/05 Thu 5/19/05 6 Create Client Definition Team 100% 2.5 hrs 0 days Wed 3/9/05 Mon 3/28/05 9 Create Communications Team 100% 2.5 hrs 0 days Fri 4/29/05 Fri 4/29/05 11 Create Project Time & Cost Tracking Database 50% 8 hrs 0 days Tue 3/8/05 Wed 3/9/05 17 Create Needs Analysis Document 100% 24 hrs 0 days Wed 3/23/05 Mon 3/28/05 14 Create Meeting Agenda 50% 4 hrs 0 days Fri 3/18/05 Mon 3/21/05 56 Create Project Website Weekly Update Process 100% 2 hrs 0 days Fri 5/6/05 Fri 5/6/05 91 Review Communications Plan Success 100% 2 hrs 0 days Wed 8/24/05 Wed 8/24/ Create Training Manual Table of Contents 100% 8 hrs 0 days Mon 8/8/05 Wed 8/10/ Create Training Manual Table of Contents 100% 8 hrs 0 days Mon 8/8/05 Tue 8/9/ Create Security Permissions on Field by Field Basis 15% 12 hrs 0 days Fri 4/8/05 Thu 4/21/ Create Existing Processes Document 100% 16 hrs 0 days Tue 3/29/05 Thu 3/31/ Review Existing Processes Document and Map to New System 100% 16 hrs 0 days Wed 4/6/05 Fri 4/8/ Integrate existing processes into New HRIS System 100% 16 hrs 0 days Fri 4/22/05 Mon 4/25/ Create Document outlining how new Processes are mapped to system 100% 8 hrs 0 days Tue 4/26/05 Wed 4/27/ Create Document for HR staff to inform them how processes have changed 100% 8 hrs 0 days Thu 4/28/05 Fri 4/29/ Define System User List 100% 4 hrs 0 days Tue 4/5/05 Wed 4/6/ Review Integration with Active Directory 100% 3 hrs 0 days Fri 4/8/05 Fri 4/8/ Create User Accounts & Passwords in System 25% 6 hrs 0 days Fri 4/8/05 Wed 4/13/ Apply Security Levels to User Groups 10% 2 hrs 0 days Tue 5/3/05 Fri 5/6/ Create User Groups 25% 2 hrs 0 days Mon 4/18/05 Mon 4/18/ Group Users by User Group 25% 2 hrs 0 days Wed 4/27/05 Thu 4/28/05 8 Create System Configuration Team 100% 2.5 hrs 0 days Mon 4/25/05 Tue 4/26/05 10 Create Testing Team 100% 2.5 hrs 0 days Tue 4/26/05 Tue 4/26/05 7 Create System Evaluation Team 100% 2.5 hrs 0 days Mon 3/28/05 Tue 3/29/ Review Existing HireDesk Systems 100% 16 hrs 0 days Fri 4/29/05 Tue 5/3/ Data Security 50% 4 hrs 0 days Tue 8/30/05 Wed 8/31/ Review Current HRIS Security Levels 100% 4 hrs 0 days Tue 3/29/05 Tue 3/29/ Data Integrity 50% 8 hrs 0 days Mon 8/29/05 Tue 8/30/05 Page 6

40 Who Does What as of Fri 3/25/05 BADM Group Project File ID Resource Name Work "Jeff Summers" continued ID Task Name Units Work Delay Start Finish 243 Get complete export of all Existing HRIS Database Information 50% 3 hrs 0 days Fri 9/2/05 Tue 9/6/ Create System Maintenance Process 100% 16 hrs 0 days Fri 9/30/05 Thu 10/6/ Create System Maintenance Tracking Database 100% 8 hrs 0 days Thu 10/6/05 Fri 10/7/ Get Proposed System Upgrade/Maintenance Schedule from HRIS Provider 100% 6 hrs 0 days Fri 10/7/05 Mon 10/10/ Define Training Programs 100% 8 hrs 0 days Tue 10/4/05 Wed 10/5/ Create Needs Analysis Document 100% 2 hrs 0 days Thu 10/6/05 Thu 10/6/ Create Curriculum Document 100% 2 hrs 0 days Mon 10/10/05 Mon 10/10/ Review System Logs 100% 2 hrs 0 days Mon 10/10/05 Mon 10/10/ Review Support Questions 100% 7 hrs 0 days Mon 10/3/05 Mon 10/3/ Create System Support Process 100% 16 hrs 0 days Tue 6/28/05 Wed 6/29/ Create System Support Tracking Database 100% 8 hrs 0 days Wed 6/29/05 Thu 6/30/ Create Internal System Support Processes 100% 16 hrs 0 days Fri 6/24/05 Tue 6/28/05 94 Review HRIS Vendor Best Practices Guide 100% 16 hrs 0 days Mon 5/30/05 Tue 5/31/05 95 Review HRIS Vendor System Manual 100% 32 hrs 0 days Tue 5/31/05 Mon 6/6/ Review Complete System Configuration 100% 16 hrs 0 days Wed 6/22/05 Fri 6/24/05 18 Schedule Meeting with HireDesk Management Team Leaders 100% 1.5 hrs 0 days Mon 3/28/05 Mon 3/28/05 3 Review Client Website 20% 1.6 hrs 0 days Mon 3/7/05 Mon 3/7/05 4 Review Client Collateral 20% 16 hrs 0 days Mon 3/7/05 Fri 3/18/05 15 Meet with Key Project Management Team Leaders 100% 6 hrs 0 days Mon 3/21/05 Tue 3/22/05 16 Analyze Team Comments and Concerns from Meeting 100% 8 hrs 0 days Tue 3/22/05 Wed 3/23/05 19 Review Needs Analysis with HireDesk 100% 3 hrs 0 days Mon 3/28/05 Mon 3/28/05 21 Create List of Possible Systems 100% 2.4 hrs 0 days Tue 3/29/05 Tue 3/29/05 48 Define Audience 100% 1.75 hrs 0 days Wed 5/4/05 Wed 5/4/05 49 Define Message 100% 4 hrs 0 days Fri 5/6/05 Fri 5/6/05 93 Review HRIS Vendor Implementation Guide 100% 16 hrs 0 days Thu 5/26/05 Mon 5/30/ Evaluate Training 33% 1.32 hrs 0 days Fri 8/26/05 Fri 8/26/ Fields 50% 8 hrs 0 days Mon 8/29/05 Tue 8/30/ Work with HRIS Provider to Migrate Data 50% 12 hrs 0 days Tue 9/13/05 Fri 9/16/ Review Data Migration & Identify Possible Challenges 50% 8 hrs 0 days Fri 9/16/05 Tue 9/20/ Modify Field Map Cross System Diagram 50% 2 hrs 0 days Fri 9/16/05 Fri 9/16/ Review Data 50% 2.67 hrs 0 days Thu 9/22/05 Fri 9/23/ Review Data Migration 50% 1.5 hrs 0 days Wed 9/28/05 Thu 9/29/ Go-Live 100% 8 hrs 0 days Thu 9/29/05 Fri 9/30/ Define Training Objectives 100% 4 hrs 0 days Mon 10/3/05 Tue 10/4/05 5 Laura Shapiro hrs ID Task Name Units Work Delay Start Finish 162 Create Needs Analysis Document 100% 2 hrs 0 days Fri 7/15/05 Mon 7/18/ Create Instructional Design Document 100% 8 hrs 0 days Mon 7/18/05 Tue 7/19/ Define Training Objectives 100% 3 hrs 0 days Thu 7/14/05 Thu 7/14/ Create Curriculum Document 100% 2 hrs 0 days Tue 7/19/05 Tue 7/19/ Validate Training Schedule 100% 2 hrs 0 days Wed 7/20/05 Thu 7/21/ Validate Training Schedule 100% 2 hrs 0 days Tue 7/19/05 Tue 7/19/ Define Training Programs 100% 8 hrs 0 days Thu 7/14/05 Fri 7/15/ Training Session #3 100% 2 hrs 0 days Fri 8/19/05 Fri 8/19/ Training Session #4 100% 2 hrs 0 days Fri 8/26/05 Fri 8/26/ Training Session #1 100% 2 hrs 0 days Thu 8/4/05 Thu 8/4/ Training Session #2 100% 2 hrs 0 days Fri 8/12/05 Fri 8/12/05 74 General Staff Reminder #1 100% 1.5 hrs 0 days Fri 8/5/05 Mon 8/8/05 75 General Staff Reminder #2 100% 1.5 hrs 0 days Wed 8/24/05 Wed 8/24/05 76 HR Staff Reminder #1 100% 1.5 hrs 0 days Tue 8/2/05 Tue 8/2/05 Page 7

41 Who Does What as of Fri 3/25/05 BADM Group Project File ID Resource Name Work "Laura Shapiro" continued ID Task Name Units Work Delay Start Finish 77 HR Staff Reminder #2 100% 1 hr 0 days Mon 8/8/05 Mon 8/8/05 78 HR Staff Reminder #3 100% 1.5 hrs 0 days Tue 8/16/05 Tue 8/16/05 79 HR Staff Reminder #4 100% 1.5 hrs 0 days Wed 8/24/05 Wed 8/24/ Create System Change Process 100% 16 hrs 0 days Fri 9/30/05 Tue 10/4/ With General Staff 100% 1 hr 0 days Fri 10/21/05 Fri 10/21/ With HR Dept. 100% 3 hrs 0 days Fri 10/7/05 Tue 10/11/ With IT Dept 100% 4 hrs 0 days Fri 10/7/05 Fri 10/7/ Implement Change Management Tracking Database 100% 8 hrs 0 days Tue 10/4/05 Wed 10/5/ Review System Logons 100% 2 hrs 0 days Fri 10/21/05 Fri 10/21/ Review System Record Changes 100% 2 hrs 0 days Fri 10/21/05 Fri 10/21/ Define Training Objectives 100% 4 hrs 0 days Mon 10/3/05 Tue 10/4/ Create Instructional Design Document 100% 4 hrs 0 days Fri 10/7/05 Fri 10/7/ Validate Training Schedule 100% 1 hr 0 days Wed 10/5/05 Wed 10/5/ Validate Training Schedule 100% 1 hr 0 days Wed 10/5/05 Wed 10/5/05 3 Review Client Website 20% 1.6 hrs 0 days Mon 3/7/05 Mon 3/7/05 4 Review Client Collateral 20% 16 hrs 0 days Mon 3/7/05 Fri 3/18/05 15 Meet with Key Project Management Team Leaders 100% 6 hrs 0 days Mon 3/21/05 Tue 3/22/05 16 Analyze Team Comments and Concerns from Meeting 100% 8 hrs 0 days Tue 3/22/05 Wed 3/23/05 19 Review Needs Analysis with HireDesk 100% 3 hrs 0 days Mon 3/28/05 Mon 3/28/05 21 Create List of Possible Systems 100% 16 hrs 0 days Tue 3/29/05 Wed 3/30/05 23 Review System Vendor's Websites 100% 40 hrs 0 days Wed 3/30/05 Thu 4/7/05 24 Create Features vs. Needs Document 100% 16 hrs 0 days Thu 4/7/05 Mon 4/11/05 27 Create "Demo Evaluation" Template 100% 5 hrs 0 days Mon 4/11/05 Tue 4/12/05 28 Hold 1st Round Demos with Possible System Vendors 100% 56 hrs 0 days Fri 4/15/05 Mon 4/25/05 29 Review "Demo Evaluations" 100% 16 hrs 0 days Wed 4/27/05 Fri 4/29/05 32 Select "Top 3" Vendors 100% 15 hrs 0 days Mon 5/2/05 Wed 5/4/05 36 Conduct "Top 3" Demos 100% 16 hrs 0 days Wed 5/11/05 Thu 5/12/05 37 Review "Top 3 Demo Evaluations" 100% 8 hrs 0 days Mon 5/16/05 Tue 5/17/05 34 Create "Top 3 Demo Evaluation" Template 100% 8 hrs 0 days Wed 5/4/05 Thu 5/5/05 48 Define Audience 100% 2 hrs 0 days Thu 5/5/05 Thu 5/5/05 49 Define Message 100% 4 hrs 0 days Fri 5/6/05 Fri 5/6/ Hold Meeting #1 100% 2 hrs 0 days Tue 6/28/05 Tue 6/28/ Hold Meeting #2 100% 2 hrs 0 days Wed 6/29/05 Wed 6/29/ Hold Meeting #3 100% 2 hrs 0 days Mon 7/4/05 Mon 7/4/ Hold Meeting #4 100% 2 hrs 0 days Tue 7/5/05 Tue 7/5/ Hold Meeting #5 100% 2 hrs 0 days Thu 7/7/05 Thu 7/7/ Hold Meeting #6 100% 3 hrs 0 days Fri 7/8/05 Mon 7/11/ Hold Meeting #7 100% 3 hrs 0 days Tue 7/12/05 Tue 7/12/ Hold Meeting #8 100% 3 hrs 0 days Thu 7/14/05 Thu 7/14/ What is HireDesk HRIS? 50% 4 hrs 0 days Wed 8/10/05 Thu 8/11/ Frequent Use Case Scenarios 50% 4 hrs 0 days Thu 8/11/05 Fri 8/12/ What is HireDesk HRIS? 50% 4 hrs 0 days Tue 8/9/05 Wed 8/10/ How do I? 50% 4 hrs 0 days Wed 8/10/05 Thu 8/11/ HireDesk HR Processes 50% 4 hrs 0 days Thu 8/11/05 Fri 8/12/ Frequent Use Case Scenarios 50% 4 hrs 0 days Fri 8/12/05 Mon 8/15/ Frequently Asked Questions 50% 4 hrs 0 days Mon 8/15/05 Tue 8/16/ Session #1 50% 6 hrs 0 days Thu 7/21/05 Fri 7/22/ Session #1 50% 4 hrs 0 days Thu 7/28/05 Fri 7/29/ Session #2 50% 6 hrs 0 days Thu 7/28/05 Mon 8/1/ Session #2 50% 4 hrs 0 days Tue 8/2/05 Thu 8/4/ Session #2 50% 3 hrs 0 days Tue 8/2/05 Fri 8/5/ Training Session #1 50% 1 hr 0 days Tue 8/9/05 Wed 8/10/05 Page 8

42 Who Does What as of Fri 3/25/05 BADM Group Project File ID Resource Name Work "Laura Shapiro" continued ID Task Name Units Work Delay Start Finish 202 Training Session #2 50% 1.18 hrs 0 days Thu 8/25/05 Fri 8/26/ Evaluate Training 33% 0 hrs 0 days Fri 8/26/05 Fri 8/26/ Session #1 50% 6 hrs 0 days Tue 7/19/05 Wed 7/20/ Session #2 50% 6 hrs 0 days Wed 7/27/05 Thu 7/28/ Session #3 50% 6 hrs 0 days Mon 8/1/05 Tue 8/2/ Session #4 50% 6 hrs 0 days Tue 8/2/05 Thu 8/4/ Session #1 50% 4 hrs 0 days Wed 7/27/05 Thu 7/28/ Session #2 50% 4 hrs 0 days Fri 7/29/05 Mon 8/1/ Session #3 50% 4 hrs 0 days Tue 8/2/05 Wed 8/3/ Session #4 50% 4 hrs 0 days Thu 8/4/05 Fri 8/5/ Session #2 50% 2.08 hrs 0 days Fri 7/29/05 Fri 7/29/ Session #4 50% 3 hrs 0 days Fri 8/5/05 Fri 8/5/ Evaluate Training Sessions 33% 1.32 hrs 0 days Fri 8/26/05 Mon 8/29/ Go-Live 100% 8 hrs 0 days Thu 9/29/05 Fri 9/30/ Review User Feedback 100% 24 hrs 0 days Tue 10/25/05 Fri 10/28/ Session #3 100% 0 hrs 0 days Wed 10/5/05 Wed 10/5/ Session #4 100% 12 hrs 0 days Tue 10/11/05 Thu 10/13/ Session #3 100% 4 hrs 0 days Tue 10/11/05 Tue 10/11/ Session #4 100% 8 hrs 0 days Mon 10/17/05 Tue 10/18/ Update with Session 3 Content 100% 1 hr 0 days Thu 10/13/05 Thu 10/13/ Update with Session 4 Content 100% 2 hrs 0 days Wed 10/19/05 Thu 10/20/ Session #4 100% 6 hrs 0 days Wed 10/19/05 Wed 10/19/ Training Session #3 100% 2 hrs 0 days Mon 10/17/05 Mon 10/17/ Training Session #4 100% 2 hrs 0 days Fri 10/21/05 Mon 10/24/ Evaluate Training 100% 2 hrs 0 days Tue 10/25/05 Tue 10/25/ Session #5 100% 12 hrs 0 days Wed 10/5/05 Thu 10/6/ Session #6 100% 12 hrs 0 days Thu 10/13/05 Fri 10/14/ Session #5 100% 8 hrs 0 days Mon 10/10/05 Tue 10/11/ Session #6 100% 8 hrs 0 days Tue 10/18/05 Wed 10/19/ Session #6 100% 6 hrs 0 days Thu 10/20/05 Fri 10/21/ Update with Session 1 Content 100% 1 hr 0 days Tue 10/11/05 Tue 10/11/ Update with Session 2 Content 100% 1 hr 0 days Thu 10/20/05 Thu 10/20/ Training Session #5 100% 2 hrs 0 days Thu 10/13/05 Thu 10/13/ Training Session #6 100% 2 hrs 0 days Thu 10/20/05 Thu 10/20/ Evaluate Training Session 100% 2 hrs 0 days Thu 10/20/05 Thu 10/20/05 Page 9