The LASSIE Project. Libraries as a social space: enhancing the experience of distance learners using social software.

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1 Libraries as a social space: enhancing the experience of distance learners using social software Dr Jane Secker and Gwyneth Price London School of Economics and Political Science & Institute of Education University of London Libraries without walls 7: Lesvos,, Greece 14 th -18 th September 2007 The LASSIE Project Web 2.0 is happening Library 2.0 is also happening Social software surely offers potential to enhance the experience of distance learners using the library? Lassie filming on location in Florida Photo courtesy State Archive of Florida Project partners Project Overview Literature review of libraries and social software and distance learners (draft completed) Review of web 2.0 tools Review of what libraries are currently doing Can this enhance the experience of the distance (and full time) learner? Case studies using social software with students on UoL External Programme and other DL courses Transforming research into practice The Literature review What is social software, Library 2.0: definitions How do you carry out a literature review on social software and using it? What are the current issues in supporting distance learners and how might social software help? Are libraries a social space and can virtual libraries replicate this? Available online from Project website 1

2 What is Library 2.0? Some examples close to home London School of Economics and Political Science Using RSS feeds for bringing together training events across the school Use of RSS for news on CLT website Using wikis and blogs for staff development Added rich content to catalogue for an Amazon appearance From Michael Habib s Flickr site (Licensed under Creative Commons): LSE s s training portal Some examples far from home! Social bookmarking Penn Tags Libraries using blogs: Madison-Jefferson County Public library Ohio University Library Business Blog Kansas State University library blogs Librarians also love to write blogs! Madison-Jefferson County Public library blog Other examples User comments & reviews in the catalogue Hennepin County Library University of Huddersfield Libraries using social networking sites MySpace and Facebook library accounts Groups for libraries and librarians Useful for professional networking for example Ning and LinkedIn Library Success Wiki 2

3 Hennepin County Library Other examples of Library 2.0 RSS feeds for searches in databases such as Ebsco,, Web of Science, and now in COPAC Journal table of contents delivered as RSS feeds Social bookmarking tool quick links added to BBC website and other sites Library applications in Facebook such as catalogue searches, book sharing etc. All mean that these tools become more visible, used more frequently Libraries need to respond Distance learners and libraries University of London External Programme traditionally provided little library support Access to library resources still varies depending on course A concern students don t t exploit online resources available through ULRLS The literature review suggests information literacy programmes and access to electronic resources are services that could be enhanced through social software Aren t t all libraries supporting distance learners? Even if no real distance learners, e-learning e and e-e resources has meant many librarians support users remotely Students increasingly part-time, time, mature, not living on the campus Students don t t visit the library as frequently and this trend is likely to increase Social software might offer solutions for all libraries LASSIE findings should be of wider relevance Libraries as a social space What sort of interactions take place here? Group working Resource sharing Networking with colleagues, classmates Using electronic resources Getting help / advice/ training from Library staff Library as place and libraries as third places Do students want librarians in social spaces? The case studies The project as a case study CiteULike and LSE External programme students on Information Systems course Using Delicious for sharing bookmarks with Institute of Education and LSE students Developed a podcast for teaching citing and referencing Plus others in the pipeline 3

4 The Project as case study Set up a blog for updates, reflection and external feedback Using Moodle for internal communication Using social bookmarking site: del.icio.us Joined Facebook, Ning, LinkedIn for contacts Experimented with other tools e.g. Google Reader for collecting RSS feeds Reading lists and social software Investigating using social software to present reading lists to students as an alternative to paper based or online reading lists Using reference management tool CiteULike A reading list for LSE external programme students was selected for inclusion Also testing another tools called H20 Playlists Both systems will be piloted with distance learners in Autumn 2007 and feedback will be gathered. CiteULike Social bookmarking / resource sharing Exploring social bookmarking as a way of creating a subject guide of internet resources for students Created a list of resources for distance learners on the TRIUM course at LSE Used the social bookmarking site del.icio.us Challenge to add library resources to this type of list Will evaluate a number of systems as part of this case study from perspective of list creator as well as student Using del.icio.us Information literacy and social software Literature review revealed information literacy is a key challenge for distance learning librarians. Podcasting offers a new way of developing training materials Created an online screencast including powerpoint and audio on citing and referencing Feedback from students is currently being gathered through a survey Attracted considerable interest from other libraries 4

5 The screencast Further research and project schedule Other case studies also being undertaken e.g. review of use of a blog by LSE Archives Case studies scheduled to be completed in November 2007: report will be published Literature review will be updated in December 2007 Project due to finish: December 2007 Check out the resources for today s s talk on del.icio.us Thank you and any questions? Stay in touch! And also get involved through the LASSIE blog Jane Secker j.secker@lse.ac.uk Gwyneth Price g.price@ioe.ac.uk 5

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