Academy of Hospitality and Tourism Course Syllabus Computer Technology for Travel and Tourism

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1 Subject: Course Number: Course Title: Course Credit: 1 Location: Academy of Hospitality and Tourism Course Syllabus Academy of Hospitality and Tourism Computer Technology for Travel and Tourism Room U68 Telephone: (305) Instructor: Ms. K. L. Horton, Master of Public Administration, Florida International University Bachelor of Science, Business Administration - Management, Florida Memorial University Miami Beach Senior High School, Miami Beach, FI Certification: Department of Education, Business Education [Grades 6-12] Network for Teaching Entrepreneurship Certified Teacher (NFTE) Microsoft Office Specialist (MOS) Certified Adobe Certified Associate (ACA) Photoshop Adobe Certified Associate ACA) - Dreamweaver klhorton@dadeschools.net Course Description: This course is designed to provide an introduction to computers and to develop entry-level skill for computerrelated careers in the travel and tourism industry. There is no occupational completion point after the completion of this course. Additionally, students will simultaneously obtain an Industry Certification as an Adobe Certified Associate (ACA) Dreamweaver, Photoshop or as a Microsoft Office Specialist (MOS). Course Objectives - After completion of the Computer Technology for Travel and Tourism Course, students will be able to: Operate technology, Computer Systems, and the Internet Understand and Demonstrate Proficiency using a Computer Reservation System. Demonstrate an understanding of Computer Reservation System Records. Demonstrate the importance of standardization in the Airline Industry. Perform functions that are associated with the Computer Reservation System. Recognize functions associated with making a Lodging Reservation. Recognize functions associated with making a Ground Transportation Reservation. Recognize functions associated with making a Cruise Reservation. Assess the Impact of Technology and automation of the Travel Reservation Industry. Demonstrate proficiency in applying Communication, Leadership, and Customer Relations Skills in the Travel and Tourism Industry. Apply employability skills necessary for the success in the Travel and Tourism Industry. (This is not an exhaustive listing) Page 1

Horton, Master of Public Administration, Florida International University Bachelor of Science, Business Administration - Management, Florida Memorial University Miami Beach Senior High School, Miami

2 Computer Technology Travel & Tourism Course Syllabus (continued) Industry Cerfication Microsoft Office Specialist (MOS) and/or Adobe Certified Associate (ACA), Dreamweaver /Photoshop, will be administered in the junior and/or senior year. Textbooks Marketing Yourself Various Resource Materials both in print and electronic formats Academics You are expected to bring with you to class all required supplies on a daily basis unless you are otherwise instructed. You will not be allowed to lean class to get them once you enter the class. Listed below are the necessary supplies required for the class: 1. Notebook ( 1 3-ring binder) and dividers 2. Notebook Paper 3. Flash drive 4. Two (2) pens ( blue or black ink only) and Pencils (#2) 5. Two (2) Highlighters and White-Out Tests and Grading Grades will be based on complete, accurate and timely completion of activities and projects as well as tests. Miami-Dade County Public Schools Grading scale is as follows: A = Excellent, B = Good, C= Average, D = Minimal, F = Failing **New End of Course Exams Industry Certifications will be the End of Course (EOC) for a majority of courses. Home - Learning Home-learning will be assigned on a daily basis. The home-learning assignment is due at the beginning of the next class. No assignments will be accepted late unless there is an excused absence and the proper documentation is provided. Attendance Policy 1. Daily attendance is important and necessary for you to learn. Be on time to class. All students not in the classroom and in their seats when the tardy bell rings will be considered late. (Notation will be made in the grade book). 2. If you are absent, it is the STUDENT'S responsibilities to present a permissible admit to the teacher and to obtain all make-up work. Additionally, you are expected to make up work immediately upon returning to school. You have three class periods after your return to submit your make-up work. The absence must be excused in order for the assignment to be issued. Page 2

Textbooks Marketing Yourself Various Resource Materials both in print and electronic formats Academics You are expected to bring with you to class all required supplies on a daily basis unless you

3 Course Syllabus (continued) Academy of Hospitality & Tourism Co-curricular Marketing Club Academy Clubs The Career and Technical Education Students Organizations are an integral part of the operation of the Academy of Hospitality and Tourism. It is the means by which the students' participate in Distributive Education Clubs of America (DECA) activities, volunteer for school and community service activities; raise funds for FAM trips and other pertinent needs of the Magnet program and school. Attendance to club meetings is mandatory in order for students to remain eligible to continue in the program and attend all out-of-county FAM trips. Club fees are mandatory and required of every student on a yearly basis. The fee schedule along with the payment schedule will be provided. Dress for Success Dress for Success day will be the 2 nd Wednesday or Thursday of every month. Young men and women are to dress in appropriate businesslike attire. If you are properly dressed you will receive 2 A s, if you are not properly dressed you will receive 2 F s. There is no makeup for Dress for Success. You will be required to Dress for Success when there is a guest speaker in attendance and on field trips. The appropriate attire for young ladies is: Business dresses, coordinated skirt outfits, or a business suit. Hemlines on dresses or skirts should be no longer than mid-calf and no shorter than three (3) inches above the knee. Mini-skirts and spandex material is inappropriate. A blazer is required if you are wearing slacks. Skin-tone panty hose or stockings are appropriate/expected when wearing skirts or dresses. Business shoes include pumps or flats; (tennis shoes, sandals, or stilettos are unacceptable). The appropriate attire for young men is: Dress shirt with a collar. Necktie. A blazer will be required for field trips only. Dress socks preferably dark colors. Shoes of traditional business types (i.e., loafers, lace shoes, or dress boots are acceptable: (tennis shoes and sandals are unacceptable). Page 3

It is the means by which the students' participate in Distributive Education Clubs of America (DECA) activities, volunteer for school and community service activities; raise funds for FAM trips and

4 Computer Technology Travel and Tourism Syllabus The following is an overview of the areas we will be studying: Industry Certification, Network for Teaching Entrepreneurship (NFTE) and Internship Preparation. Additionally, outlined below is additional supplemental learning that will occur. First Nine Weeks Chapter 1 Development of the Market Place A. The Marketing Connection B. The Changing Marketplace C. The Current Marketplace D. Miami-Dade County Internship Passport Requirements E. Resume Preparation F. What is a Business Plan Chapter 2 The Character of the Market Place A. The Economic Environment B. Business Development C. Management and Leadership Chapter 3 Developing Your Product A. Self-Awareness B. Values and Goals C. Features and Benefits Second Nine Weeks Chapter 4 Product Promotion: Self Presentation A. A Positive Attitude B. Professional Behavior C. First Impressions Chapter 5 Who is Your Market? A. Identify Market Segments B. Research Your Target Market C. Explore Opportunities Chapter 6- Strategy and Planning A. Positioning Yourself B. Your Personal Marketing Plan C. Career Trends Third Nine Weeks Chapter 7 Resumes: Your Personal Advertisement A. Where to Begin B. Content and Structure C. Resume Foundations Chapter 8 Pricing Your Product Chapter 9 Product Promotion: Correspondence A. Money and Value A. Business Correspondence B. Salary Research B. Structure and Etiquette C. Salary Negotiations C. Employment Correspondence Note: Each Chapter shall include: Learning new vocabulary, taking notes, quizzes, and tests, home learning, projects (both individual and in groups). Page 4

The Changing Marketplace C. The Current Marketplace D. Miami-Dade County Internship Passport Requirements E. Resume Preparation F.

5 Class Expectations and Procedures Agreement Ms. Horton's Computer Technology Travel and Tourism Class August, 2014 Students will keep the previous pages in their notebooks. In order to ensure that you have read and understood what is expected of you, please sign below and return the bottom portion of this page to me. If you have any questions, please feel free to ask ~ I am always available to assist you in any way I can. You may reach me at (305) or klhorton@dadeschools.net. Student Rules and responsibilities Agreement: I, have read, understand, and agree to adhere to all class expectations, and student responsibilities. I understand that by following these procedures I will become a successful student in Ms. Horton s Class for the school year. Student Signature/Date Parent/Guardian Signature/Date Parent Home Phone: Parent Work Phone: Parent Lastly, the return of this form indicates completion of one of your home learning assignments, due date on or before 08/21/14. Period: Page 5

If you have any questions, please feel free to ask ~ I am always available to assist you in any way I can. You may reach me at (305) 253-9920 or klhorton@dadeschools.net.

Academy of Hospitality & Tourism A NAF MEMBER PROGRAM. www.naf.org

Academy of Hospitality & Tourism A NAF MEMBER PROGRAM www.naf.org Handbook 2014-2015 Dr. Lisa Robertson, Principal THE ACADEMY OF HOSPITALITY AND TOURISM Specialized Programs Schools Choice ACADEMY OF