A Collaborative Approach to Language and Employment for Healthcare Professionals

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1 A Collaborative Approach to Language and Employment for Healthcare Professionals

2 Student Testimonials After taking this program, I feel confident and would like to take on more challenges and responsibilities with regards to being a healthcare professional in Canada. IEHP Participant IEHP is a fantastic program where you can interact with healthcare professionals from around the world and share your experiences, knowledge, feelings and learn from others also. IEHP Participant

3 Course Overview Intensive 16-week program Minimum attendance 80% Visits to professional healthcare sites Two English for Healthcare Professionals courses per year Monday Friday for 3.5 hours One afternoon per week for community outings One week employment module plus a practice interview Intercultural communication module Computer module

4 Course Content Everyday English Medical Administration Skills for the Professional Communicating with Patients Connecting With Colleagues The Language of Management Medical Terminology Self Study Guide

5 Prerequisites CLB 6+ Newcomer to Canada Healthcare professional Registration Interview Text book fee

6 Employment Module Writing cover letters Writing resumes Job interview skills Practice interviews Individual feedback on language

7 Computer Module 16 hours of contentbased computer training Access to ISIS computer lab

8 Evaluation Ongoing in-class assessment Assessment based on Canadian Language Benchmarks (CLB) 5-10 Exit Assessment Tasks Communication assessment Dalhousie Learning Resource Centre Communication assessment based on employment practice interview Certificate of completion

9 Community Partners Dalhousie Learning Resource Centre Communication Assessments Dalhousie Kellogg Library IWK Library North End Community Health Centre Capital Health Volunteer Services Canadian Blood Services Halifax Sexual Health Ronald McDonald Room and Ronald McDonald House Dalhousie School of Occupational Therapy Dalhousie Medical School Student Placements Addiction Services

10 St. John Ambulance Cancer Care Nova Scotia IWK Pre-Birth Clinic Capital Health Public Health Services Cobequid Community Health Centre Shannex Enhanced Care Shoppers Drug Mart Nova Scotia Hospital Community Outings/Speakers

11 Dalhousie Learning Resource Centre Communication assessments with simulated patients Feedback to improve communication and interviewing skills

12 Dalhousie Kellogg Library IWK Library Orientation to the Kellogg Library One-on-one appointments Orientation to the IWK Library Temporary borrowing privileges

13 North End Community Health Clinic The role of a community health clinic Job shadowingminimum half day

14 Capital Health Volunteer Services Presentation Volunteer placements

15 Canadian Blood Services Presentations by the director and department heads Tour of the Canadian Blood Services Presentation on the One Match Program

16 Halifax Sexual Health Presentation about sexual health in Canada Question and Answer Sessions with Dr. Chou Volunteer opportunities

17 Ronald McDonald House Ronald McDonald Room Tours and presentations Understanding of the support systems available in the Canadian healthcare system

18 Dalhousie School of Occupational Therapy IEHP clients are interviewed by the OT Masters students IEHP clients give feedback to the Masters students on their interviewing skills

19 Dalhousie School of Medicine Student placements for the Dalhousie Population Health module Client centered curriculum

20 Addiction Services Presentation Tour of Addiction Services facility

21 Questions?

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