UNIVERSITY OF FRIBOURG FACULTY OF ECONOMICS & SOCIAL SCIENCES EXECUTIVE PROGRAMMES. ICT Management

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1 UNIVERSITY OF FRIBOURG FACULTY OF ECONOMICS & SOCIAL SCIENCES EXECUTIVE PROGRAMMES ICT Management

2 Table of Contents International Competence Center 4 The iimt Experience Objectives & Commitment Your Advantages 5 Flexibility Specialisation Interactivity Networking Quality Internationality The iimt Executive Programmes 6 The Executive MBA The Executive Diploma (DAS) The Executive Certificate (CAS) The Executive Specialised Courses Customised Company Courses Programme Structure 7 Course Content 8 Management Marketing Management Organisational Behaviour & HR Management Management Accounting & Control Managerial Finance Information & Communication Technology Corporate Communication Information Management & Decision Support Process & Excellence Management Business Ethics National & International Economics Law in ICT Project Management The iimt Faculty 10 General Information 11 Examinations & Final Project Language of Instruction Course Location Conditions for Admission & Application Course Fees 2

3 Directors Welcome The ICT-market is experiencing ever increasing change and upheaval. Basic changes in technology and regulations are forcing ICT companies to strive for a faster rate of innovation. The traditional telephone (which for over 100 years has been, from a domestic and economic viewpoint, the most important instrument of communication), is now being complemented by new means and methods. The boundaries between classical telecommunication and other means of Information and Communication Technology (ICT) are becoming more and more blurred. ICT products and services, based mainly on data, are being added to voice services. Together, they are now an integral part of today s business life and form the core of the 21 st century s knowledge and information society. Today s ICT companies are forced not only to choose the right technology for the right customer, at the right time and price, but also to do this faster and more economically than their competitors. The main obstacle to overcome in this integrated business approach is in hiring and adequately training staff to fully develop companies human resources potential. Managers must be committed to lifelong learning and meeting the changing demands of their environment. The aim of the iimt is to prepare future managers and entrepreneurs to successfully lead business organisations in global environments. This is achieved by creating Executive Courses specifically tailored for managers in the ICT-sector. We are certain that your time at the iimt will be a rich experience in terms of personal and professional growth, and are looking forward to welcoming you into the growing iimt network of friends, professionals, partners, and educators. Stephanie Teufel Director 3

4 International Competence Center The iimt Experience The international institute of management in technology (iimt) was founded in 1995 and is part of the University of Fribourg. The iimt offers executive training programmes with a specific focus on ICT Management. Supported by its partners and promoters, and with its active participation in ICT organisations, the iimt provides quality training on an international level. Its programmes combine the most recent theoretical management concepts with practical understanding of international ICT, giving insights into widely different cultures and attitudes while enabling conditions in other ICT markets to be understood and evaluated. Objectives and Commitment The iimt s commitment is to prepare participants for high-level management careers in an increasingly global ICT environment. The iimt Executive Programmes blend the experience and expertise of an innovative teaching team in developing participants leadership qualities in both domestic and international business. From the experience and expertise of an innovative faculty from Universities and industry worldwide, participants in the Executive Programmes gain the analytical, functional and interpersonal skills necessary for success in an increasingly complex, global business and management environment. Close collaboration and networking is moreover permanently encouraged throughout all our Executive Programmes. 4

5 Your Advantages Flexibility The modular structure of the iimt Executive Programmes offers a high rate of flexibility Start your study programme at different periods of the year Choose the length of time you need for your studies Design your study schedules from full-time to part-time study Specialisation All courses are geared towards ICT Management Get up-to-date insights from the ICT sector Experts and specialists from the ICT sector are part of the iimt faculty Case studies and group works are branch-related Interactivity Interactive teaching methods combine theoretical know-how and practical approaches A healthy mix of theoretical knowledge and practical cases are applied Business games are used in order to solve managerial challenges Case studies, group works and current issues will be discussed and treated Networking Your network of colleagues and friends will be enriched and enlarged Meet key-players from the ICT sector Build up an international network of colleagues and friends Benefit from a strong iimt alumni network Quality The quality of the iimt Executive Programmes is our highest goal Course contents are branch-related and contain up-to-date issues We take care of your needs and your personal development The quality of the courses is warranted through the accreditation by the OAQ & SUC Internationality Internationality in a global environment is part of your study programme Course contents are focussed on international issues Participants and lecturers are international International exchange programmes in Cambridge (UK) and Shanghai (China) are available 5

6 The iimt Executive Programmes The Executive MBA For the Executive MBA at least three years professional experience at management level is necessary. Participants should have a degree from a recognised University or University of Applied Sciences. The Executive MBA requires passing all 30 modules, as well as the acceptance of the master project. By completing the Executive MBA, students receive 90 ECTS-credits and the internationally recognised Executive Master of Business Administration in ICT Management of the University of Fribourg. The Executive Diploma (DAS) For the Executive Diploma at least three years professional experience at management level is necessary. Participants should have a degree from a recognised University or University of Applied Sciences or may be admitted on the basis of substantial practical experience ( sur dossier ). The Executive Diploma requires passing 20 modules, as well as the acceptance of the Diploma project. By completing the Executive Diploma, students receive 60 ECTS-credits and the internationally recognised Executive Diploma in ICT Management of the University of Fribourg. The Executive Certificate (CAS) For the Executive Certificate at least two years professional experience is necessary. Participants should have a degree from a recognised University or University of Applied Sciences or may be admitted on the basis of substantial practical experience ( sur dossier ). The Executive Certificate requires passing 7 modules, as well as the acceptance of a final project. By completing an Executive Certificate, students receive 22.5 ECTS-credits and the internationally recognised Certificate of Advanced Studies in ICT Management of the University of Fribourg. The Executive Specialised Courses The iimt s Executive Specialised Courses offer an opportunity for participants to extend their knowledge in one or more of the iimt s subject areas. The courses can be taken in any of the iimt subject areas. Participants who successfully complete a course are awarded an iimt certificate, which may be recognised for the Executive CAS, DAS or MBA at a later date. Customised Company Courses The iimt offers a scheme of Customised Company Courses, which may be entirely tailored to the specific training programme and requirement within a particular company. 6

7 Programme Structure The iimt Executive Programmes are designed as a series of modules organised in different subject areas with one, two or three modules in each subject. The Executive MBA consists of 30 modules, the Executive Diploma of 20 modules and the Executive CAS of 7 modules. Each module lasts 2 days. And all study programmes can be completed part-time or full-time. Management 1 Marketing Management 1 Organisational Behaviour & HR Management 1 Management 2 Marketing Management 2 Organisational Behaviour & HR Management 2 Management 3 Marketing Management 3 Organisational Behaviour & HR Management 3 Managerial Finance 1 Managerial Finance 2 Managerial Finance 3 * Management Accounting & Control 1 Information & Communication Technology 1 Information Management & Decision Support 1 Process & Excellence Management 1 National & International Economics 1 Management Accounting & Control 2 Information & Communication Technology 2 Information Management & Decision Support 2 Process & Excellence Management 2 National & International Economics 2 Management Accounting & Control 3 Corporate Communication Information Management & Decision Support 3 Business Ethics 1 Project Management 1 Law in ICT 1 Law in ICT 2 Project Management 2 Executive Certificate (CAS) (7 modules) 4 mandatory modules select 3 modules from 8 Executive Diploma (DAS) (20 modules) * Executive Specialised Course (3 modules) Executive MBA (EMBA) (30 modules) 7

8 Course Content Management 1 Introduction to the concept of strategy The tools of strategic analysis, market based and resource based The nature and sources of competitive advantages Marketing Management 1 Introduction to marketing management Marketing research Marketing objectives Marketing strategies Organisational Behaviour & HR Management 1 Assessing ones personality Motivating employees Managing teams effectively Power and conflict in organisations Culture and diversity Management Accounting & Control 1 Introduction to management accoun-ting and CVP-analysis Measuring relevant costs & revenues for decision making/pricing decisions Cost assignment and ABC Managerial Finance 1 Risk and return Valuation of financial assets Cost of capital and capital budgeting Management 2 Achieving a competitive advantage in different industry contexts Core capabilities and sustainability (in technology based industries) Corporate strategy aspects Marketing Management 2 Product policy Price policy Place policy Promotion policy Organisational Behaviour & HR Management 2 Attracting employees Selecting employees Developing employees Performance managing employees Rewarding employees Management Accounting & Control 2 Divisional financial performance measures Budgeting and management control centers Standard costing and variance analysis Managerial Finance 2 Financial statements and cash flows Capital structure and value creation Corporate valuation Management 3 Industry dynamics of technological innovations Formulating a technological innovation strategy Implementing a technological innovation strategy Marketing Management 3 Computer based strategic marketing simulation Positioning of new products Repositioning of existing products on a segmented market Organisational Behaviour & HR Management 3 Leading strategically Personal leadership styles Strategy and goal setting 360 feedback Strategy stories Negotiating successfully Management Accounting & Control 3 Strategic performance management Strategic cost management Transfer pricing in divisionalised companies Managerial Finance 3 Evaluating financing alternatives Derivatives and their applications Risk management concepts 8

9 Information & Communication Technology 1 Telecom: infrastructure, economics, trends Advanced and multimodal user interfaces IT networks: threats and solutions Securing the network, systems, workplaces and data Information Management & Decision Support 1 The role of IT: its importance for corporate strategy Fundamentals of information management IT-governence, IS-controlling and risk management Process & Excellence Management 1 Process management Strategic and operative process management A practical insight in process oriented reorganisations Information & Communication Technology 2 Information security governance Policies, standards and best practice Risk analysis and management Information security culture Economics of information security Privacy Information Management & Decision Support 2 Implementing information system in organisations Effecting organisational change International IT implementation IT-service management Process & Excellence Management 2 Quality concepts, models and tools Excellence programmes in the industry Leading excellence Corporate Communication Reputation management Crisis management: role play with media interaction Corporate identity, image and reputational management creating and managing the r eputational platform Information Management & Decision Support 3 Data warehouse architecture Customer data warehouse Knowledge discovery process Data mining techniques Practical sessions and hands on training Business Ethics 1 The role of business in society Ethical and unethical decision making Managing organisational integrity Managing organisational ethics National & International Economics 1 Competition Economic basis of competition policy Cartel mechanisms Vertical restraints Abuse of dominant positions Control of mergers and acquisitions Competition and regulation Law in ICT 1 Introduction to law Administrative law Data protection Private law Labour law National & International Economics 2 Competitiveness Drivers of microeconomics of competitiveness Firms strategies and value creation Quality of the business environment Role of clusters as enhancers of competitiveness Government action to strengthen competitiveness Competitiveness and smart cities competitiveness and created shared value Law in ICT 2 Standard clauses Intellectual property Competition law IT transactions Contract negotiation Project Management 1 PMI methodology (PMBOK ) Process groups, knowledge areas Project organisation, people and management Project scope management Project Management 2 Project integration management Magic project triangle in practice and theory Project risk management Practical sessions and hands on training 9

10 The iimt Faculty iimt Subject Area Coordinators Professors and lecturers with a strong academic and teaching record are responsible for each subject area. A healthy mix of academic and professional staff is chosen in order to provide the participants with a solid base of theoretical knowledge combined with up-to-date case studies and insights from the ICT sector. The iimt has outstanding instructors, including advisers, researchers, and practitioners drawn from leading Universities, business schools, industry, and government. They bring an enthusiasm and a functional expertise developed over years of experience in their fields to the classroom, together with stimulating real-life perspectives and insights. Kerstin Alfes Organisational Behaviour & HR Management Thomas Friedli Process & Excellence Management Sascha Götte Marketing Management Philippe Gugler National & International Economics Michel Heinzmann Law in ICT Christoph Kaserer Managerial Finance Helmut Krcmar Information Management & Decision Support Alfred Mettler Managerial Finance Guido Palazzo Business Ethics Thomas Rautenstrauch Management Accounting & Control Stephanie Teufel Info Management & Decision Support, Management, Project Management 10

11 General Information Examinations & Final Project Each completed module is followed by a written or an oral examination. Executive MBA, Executive Diploma and Executive Certificate students are additionally required to write a final project which must fall within one of the iimt subject areas. Language of Instruction English is the language of instruction and examination at the iimt. The final project may be written in English, French, Italian, or German. Course Location All courses are given at the iimt in Fribourg. Participants have the opportunity to take courses in Cambridge (UK) or Shanghai (China). Conditions for Admission & Application Executive MBA/Executive Diploma A degree from a University or University of Applied Sciences, at least 3 years of professional experience and a management position are required (or may be admitted sur dossier ). Executive Certificate A degree from a University or University of Applied Sciences and at least 2 years of professional experience are required (or may be admitted sur dossier ). Course Fees Executive MBA CHF 42, modules Executive Diploma CHF 28, modules Executive Certificate CHF 9,800 7 modules Individual Modules CHF 1,400 1 module Fees include course learning materials, case studies, and examinations but do not cover transport, accommodation or food. The course fees may be paid in instalments (additional charges apply). For further details, please contact the iimt. The application form can be obtained from the iimt or downloaded from the iimt s website ( 11

12 Contact iimt international institute of management in technology University of Fribourg Bd de Pérolles 90 CH-1700 Fribourg Phone Fax