Clouds and Competing Shores: the Changing Landscapes of Outsourcing & Offshoring. Dr Richard Sykes
|
|
- Austin Stokes
- 8 years ago
- Views:
Transcription
1 Dr Richard Sykes Clouds and Competing Shores: the Changing Landscapes of Outsourcing & Offshoring Dr Richard Sykes Sole Partner, Dr Richard Sykes Meeting of IAOP UK Chapter Monday 16 th January 2012 Morrison & Foerster (UK) LLP CityPoint One Ropemaker Street London 1
2 Scoping the Changing Landscapes of Outsourcing & Offshoring 1. Competing Shores 2. Clouds & The Triple Transformation 3. The New Sourcing: Barriers & Challenges 4. The Smaller Enterprise Enabled 5. Competing Shores 2
3 Offshoring risks being a parochial term Consider instead the international trade in technology services and the competitiveness of shores. The UK emerges as a competitive IT offshoring location (definitely not low cost!) UK Trade in Computer and Information services* ($Bn) Surplus Exports Imports Biggest sub category is Computer Services, and the next is Information Services: very strong trade surpluses in both. Two smaller subcategories: News Agency & Other are both also delivering strong trade surpluses. * OECD Statistics on International Trade in Services 2010 Edition. 3
4 What drives the competitiveness of a shore? - Its infrastructure: Hard (i.e. telecoms) & Soft (i.e. regulatory) - Its human resource, innate capabilities, skills & experience - and networks (open or closed borders?) - Educational focii and strengths & weaknesses - Experientially Rich Enterprises in the local economy? - + A Large Flourish of Innovative Smaller Enterprises? Trade is both about exporting and importing: What particularly drives the imports? What particularly drives the exports? The Supplier Landscape Why this shore? What capabilities, business models on this shore? What drives inward investment? 4
5 Scoping the Changing Landscapes of Outsourcing & Offshoring 1. Competing Shores 2. Clouds & The Triple Transformation 3. The New Sourcing: Barriers & Challenges 4. The Smaller Enterprise Enabled 5. Competing Shores 5
6 Moore s Law - endlessly reducing the cost to deliver value. - People, Process & Technology in interactive flux rewriting outsourcing business models. The Technological Virtualisation enabling automation (/transformation) of manufacture & delivery of technology-enabled services - Services Factories Implementing Service Oriented Architectures (SOA): (loosely coupled) Services Stacks replace (tightly coupled) legacy Technical Stacks. The Commercial Amazon, Google, e-bay, salesforce exploiting Services Factories to deliver business processes as services over the Web on demand, transforming the commerce of technology services. 6
7 The Automation of Bums on Seats Business Models Enterprise IT; Pure Play, Call Centre & Classic IT Services Firms; Specialist Services, Apps & SaaS Firms Unit cost The Flip Capture & Automation of the Intangibles High Human/Technology ratio High Technology/Human ratio Order of magnitude changes in operational costs Automated & Commoditised Web, Infrastructural & Transactional Services: Services Factories and (Apps) Platforms Volume Courtesy of the Leading Edge Forum 7
8 Triple Transformation of the (out)sourcing industry into the Services Model Technology Delivery Landscape Supplier Business Models & Competitive Landscape Enterprise Operational & Procurement Landscape Simultaneous transformations cause confusion! BUT Clouds and Competing Shores Sharply reduced operational costs (OPEX), sharply raised asset utilisation (CAPEX), sharply increased flexibility of business operations (AGILITY) powerfully motivate change So change is happening, and will only accelerate inevitably driving a major reworking of the classic outsourcing model 8
9 Classic Model: Facilities Management (FM) Outsourcing People, Assets FM Outsourcing People, Assets Enterprise Business Processes & Technology Legacy Operations: Tightly integrated Services Supplier Business Processes & Technology Legacy Operations: Tightly Integrated Direct Sourcing Services The World of the Tightly Coupled + SI as Systems Integration Copyright 2009 IAOP. All Rights Reserved. 9
10 New Model: Direct Sourcing of Services People, Assets FM Outsourcing People, Assets Enterprise Business Processes & Technology Operations Services Services Services Direct Sourcing Services Vendor Business Processes & Technology Operations Services Direct Sourcing Services Specialised & Commoditised Virtual Services: IaaS, Paas, SaaS: Service Factories & Apps Platforms Consumerisation of ICT The Cloud Tightly Coupled + SI as Systems Integration Vs. Loosely Coupled + SI as Services Integration 10
11 Transformation in the Supplier Competitive Landscape Unit cost The New Supplier Differentiation: Resource & Market Focus The Flip Capture & Automation of the Intangibles Volume Enterprise IT; Pure Play, Call Centre & Classic IT Services Firms; Specialist Services, Apps & SaaS Firms High Human/Technology ratio High Technology/Human ratio Automated & Commoditised Web Infrastructural & Transactional Services: Services Factories and Apps Platforms Focus: delivering high application specificity: Specialty end-applicationaligned services Tuned to specific end-market requirements. Strong partnership orientation & commercial capabilities MARKET & CUSTOMER FOCUS INTIMACY TEST Focus: making technology sweat the assets (high utilisation, reliability, security & flexibility): Commodity manufacturing skills plus service orientation & capabilities SERVICE & FACTORY MANUFACTURING TEST Courtesy of The Leading Edge Forum. 11
12 Bums on seats business models displaced by automation if competitive Facilities Management (FM) models of outsourcing replaced by Direct Sourcing of Services (DSS) for sourcing of underlying infrastructural services, standard back office & front office transactional requirements SI as Systems Integration ( bums on seats ) replaced by SI as Services Integration (significantly automated and requiring deep vertical intimacy ) Marketing, sales and channels to market innovated & transformed. For standard services, the multi-year deal gives way sourcing on demand : de-integration of classic big deal key elements of Transformation, Financing, and Ongoing Service Provision into separate & unlinked contractual arrangements Supplier investment in commodity services no longer underwritten by multiyear contracts, but by market positioning & pricing strategies. 12
13 Scoping the Changing Landscapes of Outsourcing & Offshoring 1. Competing Shores 2. Clouds & The Triple Transformation 3. The New Sourcing: Barriers & Challenges 4. The Smaller Enterprise Enabled 5. Competing Shores 13
14 Exploiting CloudSourcing: The Vision of the Enterprise Journey! The Cloud Legacy Stack: Tightly Integrated Business Systems & Processes Application Softwares Platform: Integrated Infrastructure + Operating Systems Infrastructure (data processing, storage & networks) 14
15 Journey into the Virtual: SOA, Service Factories & the Market Place Infrastructureas-a-Service Process-as-a- Service The Enterprise Legacy Stack: Tightly Integrated Business Systems & Processes Application Softwares Platform: Integrated Infrastructure + Operating Systems Infrastructure (data processing, storage & networks) Virtualised Stack: Loosely Coupled Processes (-as-a- Service) Software (-as-a- Service) & Apps (- as-a-service) Platform (-as-a- Service) Infrastructure (-as-a- Service) Private or Hybrid or Public Cloud(s)? Software-as-a- Service & Appsas-a-Service Platform-as-a- Service 15
16 Infrastructure and Exostructure: Consumerisation of IT The Services Stack: Loosely Coupled Services Processes (-as-a- Service) Software (-as-a- Service) & Apps (- as-a-service) Platform (-as-a- Service) Infrastructure AND Exostructure Infrastructureas-a-Service Process-asa-Service Software-as-a- Service & Appsas-a-Service Infrastructure (-asa-service) Platform-asa-Service Copyright 2011 & Courtesy of Bloor Research 16
17 Platforms - global in their potential reach The Services Stack: Loosely Coupled Services Processes (-as-a- Service) Software (-as-a- Service) & Apps (- as-a-service) Platform (-as-a- Service) PLATFORM(S) Infrastructure AND Exostructure Infrastructureas-a-Service Process-asa-Service Software-as-a- Service & Appsas-a-Service Infrastructure (-asa-service) Platform-asa-Service Copyright 2011 & Courtesy of Bloor Research 17
18 Five Leading Infrastructural Service Platforms Infrastructural Services delivered over the Web from highly automated Service Factories tightly integrated into the Web Amazon Elastic Cloud Google App Engine [Amazon Web Services] [Google Apps*] Microsoft Azure [Microsoft Office 365*] Salesforce.com s Force.com Apple iapp Platform [salesforce CRM^] [Apps for iphone, ipad] *messaging and collaboration solutions ^ customer relationship management 18
19 This world of virtual services & virtual service value chains: new operational & contractual approaches to deliver key aspects of business assurance. Open Standards vs. Proprietary Standards? Security Data Management Risk Management Privacy Management Continuity Contractual Protections Regulatory Compliance Legal Compliance Reputational Risk IP Protection Role for 3 rd Party Independent Auditors? How to deliver full assurance along the length of a virtual services supply chain? And how to ensure clear lines of legal accountability & responsibility between the buyer and a small diversity of (virtual) service providers? 19
20 Scoping the Changing Landscapes of Outsourcing & Offshoring 1. Competing Shores 2. Clouds & The Triple Transformation 3. The New Sourcing: Barriers & Challenges 4. The Smaller Enterprise Enabled 5. Competing Shores 20
21 The Enabling of the Smaller & Medium Enterprise (SME) & Freelancer The means for the globalisation of the SME (& the Freelancer) are now there: open networks, platforms with global reach... SMEs mostly operate on-line, increasingly exploit social networking and search tools, work using Skype to communicate directly with business partners, customers & suppliers. Smaller enterprises do not like to outsource core capabilities (risk to IP!): they prefer captive operations or business partnerships (experience from advising QuickStart Global). 3,500 freelancers in Bangladesh enabled by odesk: AOL s brain stretch. In the future, even the smallest business will be multinational (HSBC Advert 2011) 21
22 In this transformed landscape SMEs position in the high people / technology arena to operate globally niche (out)sourcing players with niche (global) reputations! SMEs have to be seen to be actively operating on the platforms, experienced in the exploitation of all the modern on-line comms tools and social networking capabilities. The Automation of Bums on Seats Business Models Cost competitive resource is only a starting point; relevant technical / market experience? Proven operational quality by international measures Strong capabilities in on-line international teaming Unit cost The Flip Capture & Automation of the Intangibles Copyright 2011 Dr Richard Sykes All Rights Reserved. Volume Enterprise IT; Pure Play, Call Centre & Classic IT Services Firms; Specialist Services, Apps & SaaS Firms High Human/Technology ratio High Technology/Human ratio Order of magnitude changes in operational costs Automated & Commoditised Web, Infrastructural & Transactional Services: Services Factories and (Apps) Platforms Courtesy of the Leading Edge Forum 5 22
23 Platforms support ecosystems! Tight networks of companies that know each other well and can beneficially work in close partnerships like a biological ecosystem. Ecosystems evolve naturally where each company has a valued specialist contribution to offer they make it possible to rapidly partner to deliver more complex projects. Major suppliers encourage the creation of ecosystems of specialist & innovative smaller suppliers who can extend the capabilities of the major supplier There is strength in numbers well focused ecosystems in key market areas (Gaming? Banking? Graphics?) may better support a strong SME globalisation drive! 23
24 Scoping the Changing Landscapes of Outsourcing & Offshoring 1. Competing Shores 2. Clouds & The Triple Transformation 3. The New Sourcing: Barriers & Challenges 4. The Smaller Enterprise Enabled 5. Competing Shores 24
25 The vertical focused suppliers: people intensive, market intimacy test, global and/or local ops, bespoke & specialised services...includes SMEs & Freelancers The big suppliers w/ deep pockets: capital intensive, global ops, standardised/generic services... Infrastructureas-a-Service Process-asa-Service Software-as-a- Service & Appsas-a-Service Platform-as-a- Service The CONSUMING The COMPUTING 25
26 Forecast Surge in Software as a Service 26
27 What drives the competitiveness of a shore? - Infrastructure ( Hard and Soft ) - Its human resource, innate capabilities, skills & experience - and its networks (open or closed borders)? - Educational focii and strengths / weaknesses - Experientially Rich Enterprises in the local economy? - + A Flourish of Innovative SMEs? Trade is both about exporting and importing: What motivates, drives the imports? What motivates, drives the exports? The Vendor Landscape Why this shore? What capabilities, business models on this shore? What drives inward investment? 27
28 1. Direct Sourcing of Services Model increasingly replaces Facilities Management Model of Outsourcing 2. Infrastructural & Platform services: - Actual/potential global reach: regulatory requirements plus aspects of business assurance will restrict - Competitiveness of shores determined by melange of local factors other than leverage of people costs 3. Softwares as Services & Apps: - Primarily driven by tight alignment to specific market opportunities & requirements market knowledge & intimacy rules OK! - Competitiveness of shores leverages people costs, expertise and that market knowledge & intimacy! 4. SMEs & Freelancers become significant players in the global mix 28
29 Thank You! Dr Richard Sykes Sole Partner, Dr Richard Sykes A strategic advisor in the transformation as business services of technology and business process sourcing, outsourcing and offshoring business models, including through the agency of 'the Cloud'. 'Virtual' office: +44 (0) Mobile: +44 (0) rsykes@tmmifoundation.org r.j.sykes@btinternet.com Skype: dr.richard-sykes Read my monthly opinion 29
Global IT Services Sourcing Post Crises: Trends and Developments
1 Global IT Services Sourcing Post Crises: Trends and Developments From Technology Services to Business Services: A New Factor in the Offshoring Mix Dr Richard Sykes [Board Member & Recent Chairman, Outsourcing
More informationSelecting HR software: what you need to know about technology
Selecting HR software: what you need to know about technology Selecting HR software: what you need to know about technology Rob Moss Editor Personnel Today David Brown David Brown Business Consultant Cezanne
More informationInside the Cloud The Supporting Architecture of Cloud Computing. Jack Hanison Jack.Hanison@capgemini.com
Inside the Cloud The Supporting Architecture of Cloud Computing Jack Hanison Jack.Hanison@capgemini.com What is Cloud Computing? 2 http://www.flickr.com/photos/galego/3131005845/ Is Cloud Computing these
More informationUsing Cloud Computing to Drive Innovation: Technological Opportunities and
Using Cloud Computing to Drive Innovation: Technological Opportunities and Management Challenges Edgar A. Whitley Based on work with Leslie P Willcocks and Will Venters MSc Management, Information Systems
More informationG-Cloud III Services Service Definition Accenture Cloud Integration Services
G-Cloud III Services Service Definition Accenture Cloud Integration Services 1 Table of contents 1. Scope of our services... 3 2. Approach... 5 3. Assets and tools... 5 4. Pricing... 6 5. Contacts... 6
More informationThe Cloud Opportunity: Italian Market 01/10/2010
The Cloud Opportunity: Italian Market 01/10/2010 Alessandro Greco @Easycloud.it In collaboration with easycloud.it Who is easycloud.it? Easycloud.it is a Consultant Company based in Europe with HQ in Italy.
More informationWhere in the Cloud are You? Session 17032 Thursday, March 5, 2015: 1:45 PM-2:45 PM Virginia (Sheraton Seattle)
Where in the Cloud are You? Session 17032 Thursday, March 5, 2015: 1:45 PM-2:45 PM Virginia (Sheraton Seattle) Abstract The goal of this session is to understanding what is meant when we say Where in the
More informationCloud Computing Flying High (or not) Ben Roper IT Director City of College Station
Cloud Computing Flying High (or not) Ben Roper IT Director City of College Station What is Cloud Computing? http://www.agent-x.com.au/ Wikipedia - the use of computing resources (hardware and software)
More informationCloud Computing in the Enterprise An Overview. For INF 5890 IT & Management Ben Eaton 24/04/2013
Cloud Computing in the Enterprise An Overview For INF 5890 IT & Management Ben Eaton 24/04/2013 Cloud Computing in the Enterprise Background Defining the Cloud Issues of Cloud Governance Issue of Cloud
More informationCloud Computing @ SingularLogic:
Cloud Computing @ SingularLogic: Government cloud services: definitions and best practices Synergies with the private sector Are Greek IT companies able to provide Cloud Services? SingularLogic s Cloud
More informationCloud Computing in Banking
Financial Services the way we see it Cloud Computing in Banking What banks need to know when considering a move to the cloud Contents 1 Overview 3 2 Why Cloud Computing for Banks? 4 2.1 Cost Savings and
More informationDigital Transformation How to disrupt yourself without rocking the boat
1 Digital Transformation How to disrupt yourself without rocking the boat Ken van Ierlant business value delivered www.meridiusmoore.com ALL COMMODITY BUSINESSES FACE THE CHALLENGE OF INCREASING C/I RATIOS
More informationLower your cost income ratio in the Digital age
Advisory Lower your cost income ratio in the Digital age Operation find the money Ken van Ierlant Amsterdam All commodity businesses face the challenge of increasing C/I ratios ING experienced a strong
More informationSurvey Highlights Business is driving cloud adoption:
Stratus Technologies Joins North Bridge Venture Partners, GigaOM Research and Industry Collaborators to Unveil Results of 2013 Future of Cloud Computing Survey Maynard, MA June 19, 2013 Stratus Technologies,
More informationI D C A N A L Y S T C O N N E C T I O N
I D C A N A L Y S T C O N N E C T I O N David Tapper Vice President, Outsourcing Services H ow M a n a g ed Servi c e s C a n Optimize the B u s i n e s s Value of M i crosoft and non - M i c r o s o f
More informationCloud Business Value. Francis Magann Senior Customer Solutions Architect. 20 th April 2011
Cloud Business Value Francis Magann Senior Customer Solutions Architect 20 th April 2011 Cloud is real Some as High as 40% 71% met or exceeded expectations 24% Experienced Cost Savings 73% use private
More informationWhite paper Reaping Business Value from a Hybrid Cloud Strategy
White paper Fujitsu Hybrid Cloud Services White paper Reaping Business Value from a Hybrid Cloud Strategy How to embrace a hybrid cloud model to maximize the benefits of public and private cloud services
More informationCloud Computing. The impact for IT departments and the IT professional. by Maurice van der Woude
Cloud Computing The impact for IT departments and the IT professional by Maurice van der Woude Cloud Computing The impact for IT departments and the IT professional Preface 3 Organizational changes 4 Moving
More informationWorld Cloud Computing Market 2013-2018
World Cloud Computing Market 2013-2018 Phone: +44 20 8123 2220 Fax: +44 207 900 3970 office@marketpublishers.com World Cloud Computing Market 2013-2018 Date: April 25, 2013 Pages: 151 Price: US$ 2,400.00
More informationCloud Computing The Evolution of IT
Cloud Computing The Evolution of IT 17 March 2010 IDC Cloud Computing Conference Moscow Copyright IDC. Reproduction is forbidden unless authorized. All rights reserved. Agenda Market Overview What Is the
More informationCloud Computing Masterclass
Cloud Computing Masterclass Andrew Stott Senior Consultant, TWICT formerly Deputy UK Gov CIO Washington 27 Feb 2013 v0.4 @dirdigeng andrew.stott@dirdigeng.com What is Cloud Computing? 2 Perhaps not such
More informationCloud Computing. Key Considerations for Adoption. Abstract. Ramkumar Dargha
Cloud Computing Key Considerations for Adoption Ramkumar Dargha Abstract Cloud Computing technology and services have been witnessing quite a lot of attention for the past couple of years now. We believe
More informationFUJITSU Software Interstage Business Operations Platform: A Foundation for Smart Process Applications
FUJITSU Software Interstage Business Operations Platform: A Foundation for Smart Process Applications Keith Swenson VP R&D, Chief Architect Fujitsu America, Inc. May 30, 2013 We are a software company
More informationGrab n Go: Session 8 Two-speed IT: It-organisering i en eksponentiel verden. 7. juni 2016 #deloittegng
Grab n Go: Session 8 Two-speed IT: It-organisering i en eksponentiel verden 7. juni 2016 #deloittegng Who are we? Technology Strategy & Architecture, 3000+ practitioners globally Tech-Enabled Innovation
More informationProgram. Maria Fiore Business Development Manager Hartco. Hugo Boutet igovirtual. Introduction to MicroAge. SME and «cloud computing» 2006 MicroAge
A presentation from and October 19th 2010 Program Introduction to MicroAge Maria Fiore Business Development Manager Hartco SME and «cloud computing» Hugo Boutet igovirtual 2006 MicroAge Introduction to
More informationCloud Strategies for Indian Service Providers
Cloud Strategies for Indian Service Providers Santosh Anoo Principal, Deloitte Consulting Bengaluru 22 nd September 2011 Cloud is driving consumerization of IT Paradigm shift Cloud is Consumers Enterprises
More informationIT architecture in a cloudified IT organization. Sander Schouten / Richard Bussink Nov, 2012
IT architecture in a cloudified IT organization Sander Schouten / Richard Bussink Nov, 2012 Ernst & Young Advisory Performance Technologies Strategy Business performance Enabled by Business Performance-
More informationPlatform as a Service (PaaS) (Public, Private and Hybrid Cloud) Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2014-2020
Brochure More information from http://www.researchandmarkets.com/reports/3060123/ Platform as a Service (PaaS) (Public, Private and Hybrid Cloud) Market - Global Industry Analysis, Size, Share, Growth,
More informationCloud Adoption. The definitive guide to a business technology revolution. shaping tomorrow with you
Cloud Adoption The definitive guide to a business technology revolution shaping tomorrow with you THE WHITE BOOK OF Cloud Adoption Contents Acknowledgments 4 Preface 5 1: What is Cloud? 6 2: What Cloud
More informationGet Started on your Journey to the Cloud Retail Industry
Get Started on your Journey to the Cloud Retail Industry Written in collaboration by: Vic Miles Microsoft Retail Solutions Keith Champeau Fujitsu Center of Excellence Published: December 17, 2012 2012
More informationCloud Adoption Study Cloud computing is gaining momentum
Cloud Adoption Study Cloud computing is gaining momentum Contents 4 Cloud is gaining momentum due to its business impact. 6 Public SaaS dominates the cloud offerings 7 Market understanding is lacking
More informationTHE CLASSIC DILEMMA: INTRANET VS. CLOUD
THE CLASSIC DILEMMA: INTRANET VS. CLOUD With most of the boxes ticked, be it time, cost, fit for purpose or user experience, adoption of cloud in various forms and shapes is becoming an essential differentiator
More informationAccenture and Salesforce.com. Delivering enterprise cloud solutions that help accelerate business value and enable high performance
Accenture and Salesforce.com Delivering enterprise cloud solutions that help accelerate business value and enable high performance 1 Businesses and governments around the world are increasingly adopting
More informationCloud Computing and SOA Convergence David.Linthicum@cloudtp.com / Senior Vice President / September, 2013
Cloud Computing and SOA Convergence David.Linthicum@cloudtp.com / Senior Vice President / September, 2013 1 Cloud Computing and Sons of Anarchy (SOA) Convergence 2 3 The Book 4 So, what is cloud computing?
More informationSuccessful Platform-as-a-Service Requires a Supporting Ecosystem for HR Applications
Successful Platform-as-a-Service Requires a Supporting Ecosystem for HR Applications Platform-as-a-Service is the computing term used to describe a hosted web-based computing environment and the associated
More informationISI INTERNATIONAL STRATEGY & INVESTMENT
ISI INTERNATIONAL STRATEGY & INVESTMENT Cloud Computing Information Security and Privacy Advisory Board Bill Whyman December 5, 2008 bwhyman@isigrp.com Cloud Computing Is the BIG Change In I.T. Cloud applications
More informationCLOUD COMPUTING S IMPACT ON OUTSOURCING IT SAURABH SHARMA TUCK 12
CLOUD COMPUTING S IMPACT ON OUTSOURCING IT SAURABH SHARMA TUCK 12 CONTENTS Fundamentals of outsourcing are changing Capabilities Required and how outsourcing vendors are developing them Licensing models
More informationCloud Security considerations for business adoption. Ricci IEONG CSA-HK&M Chapter
Cloud Security considerations for business adoption Ricci IEONG CSA-HK&M Chapter What is Cloud Computing? Slide 2 What is Cloud Computing? My Cloud @ Internet Pogoplug What is Cloud Computing? Compute
More informationWhite Paper on CLOUD COMPUTING
White Paper on CLOUD COMPUTING INDEX 1. Introduction 2. Features of Cloud Computing 3. Benefits of Cloud computing 4. Service models of Cloud Computing 5. Deployment models of Cloud Computing 6. Examples
More informationProfile. Business solutions with a difference
Profile Business solutions with a difference Overview ITeM Group was founded in 1999 and has a successful history of delivering IT solutions in Australia, New Zealand, Indonesia, China and Canada. We specialise
More informationIT Enterprise Services
IT Enterprise Services Capita Private Cloud Agile Infrastructure-as-a-Service (IaaS) Cloud potential unleashed Cloud computing at its best Cloud is now an integral part of every IT strategy. It reduces
More informationCloud Computing in the Enterprise: A Question of Control.. And who has it. INF5210 Ben Eaton 12/11/2013
Cloud Computing in the Enterprise: A Question of Control.. And who has it. INF5210 Ben Eaton 12/11/2013 1 The Cloud We all use it as consumers But I m going to talk about cloud computing in an enterprise
More informationHow To Understand Cloud Computing
Capacity Management for Cloud Computing Chris Molloy Distinguished Engineer Member, IBM Academy of Technology October 2009 1 Is a cloud like touching an elephant? 2 Gartner defines cloud computing as a
More informationPLATFORM-AS-A-SERVICE: ADOPTION, STRATEGY, PLANNING AND IMPLEMENTATION
PLATFORM-AS-A-SERVICE: ADOPTION, STRATEGY, PLANNING AND IMPLEMENTATION White Paper May 2012 Abstract Whether enterprises choose to use private, public or hybrid clouds, the availability of a broad range
More informationCertified Cloud Computing Professional VS-1067
Certified Cloud Computing Professional VS-1067 Certified Cloud Computing Professional Certification Code VS-1067 Vskills Cloud Computing Professional assesses the candidate for a company s cloud computing
More informationBUYER S GUIDE. flexible service delivery. Top 5 reasons for adopting SAP Managed Services. Remixing SLA s! Managing the post merger IT landscape
BUYER S GUIDE IT Managed Services Buyer s Guide for SAP customers May 2012 flexible service delivery Moving to the beat of IT innovation with SAP Managed Services to control costs and harmonise IT landscapes.
More informationHP Helion, Cloud and the customer reality in the UK
HP Helion, Cloud and the customer reality in the UK 11.40 Thursday 9 th October 2014 Presented by Alexis Cheshire, CIO, The Scout Association Iain Mobberley, Technology Director, OCSL Introduction UK Cloud
More informationSee what cloud can do for you.
See what cloud can do for you. Uncomplicating cloud business Table of contents Introduction 3 Why cloud is relevant for your business? 4 What is changing? 4 Why organizations are moving to cloud 5 What
More informationCloud Computing Discussion
Cloud Computing Discussion Dave Duden Director Deloitte Consulting, LLP October 25, 2011 Perspectives on Cloud Computing - 2 - Cloud computing Why Cloud? What s in it for me? I m not in IT, why do I care?
More informationQuick Start to Accelerating Your Cloud Business. Katherine Hunt, Director, Member Communities
Quick Start to Accelerating Your Cloud Business Katherine Hunt, Director, Member Communities CompTIA Strategy Educate The IT Channel Advocate On behalf of the industry Certify The IT workforce Give Back
More informationNEXT UP: John Sanderson, Windows Azure Specialist johnsand@microsoft.com 303-546-1397 (Denver) Page 1
NEXT UP: John Sanderson, Windows Azure Specialist johnsand@microsoft.com 303-546-1397 (Denver) Page 1 The Cloud The Foundation for Private Cloud A Platform for ISV s Page 2 Cloud Computing Landscape Page
More informationCloud Computing and Data Center Consolidation
Cloud Computing and Data Center Consolidation Charles Onstott, PMP Chief Technology Officer, Enterprise IT Services SAIC Steven Halliwell General Manager for State and Local and Education Sales Amazon
More informationTHE POWER OF THE CLOUD IS CLOSER THAN YOU THINK. Michael Lee Aaron Saposnik SWC Technology Partners
THE POWER OF THE CLOUD IS CLOSER THAN YOU THINK Michael Lee Aaron Saposnik SWC Technology Partners #SWCEvents Agenda SWC Introduction Cloud Definition & Market Overview Our Approach to the Cloud Cloud
More informationCloud Computing. P a n a g i o t i s F o u z a s I T S o l u t i o n s M a n a g e r
C l a s s i f i c a t i o n I S O 2 7 0 0 1 : P u b l i c Cloud Computing Prospects & Challenges P a n a g i o t i s F o u z a s I T S o l u t i o n s M a n a g e r 1 OUTLINE Cloud Definition and Classification
More informationITIL in the Cloud. Vernon Lloyd. www.foxit.net www.askthefox.info
ITIL in the Cloud Vernon Lloyd ITIL is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office www.foxit.net
More informationTowards the Cloud! Ian Osborne Director, Digital Systems KTN, Intellect
Towards the Cloud! Ian Osborne Director, Digital Systems KTN, Intellect About the Speaker Director, Digital Systems KTN Technology Strategy Board programme Launched October 2009 IT Knowledge Transfer Network
More informationCloud Computing. Bringing the Cloud into Focus
Cloud Computing Bringing the Cloud into Focus November 2011 Introduction Ken Cochrane CEO, IT/NET Partner, KPGM Performance and Technology National co-leader IT Advisory Services KPMG Andrew Brewin Vice
More informationCloud Computing Strategy. an addendum to the. Queensland Government. ICT Strategy 2013 17. Queensland Government
Department of Science, Information Technology, Innovation and the Arts Queensland Government Cloud Computing Strategy an addendum to the Queensland Government ICT Strategy 2013 17 Supporting Queensland
More informationNATO s Journey to the Cloud Vision and Progress
NATO s Journey to the Cloud Vision and Progress Dr Peter J. Lenk 2 Definitions of the Cloud A large-scale distributed computing paradigm that is driven by economies of scale, in which a pool of abstracted,
More informationCloud vision and capabilities
Nov 7, 2012 Cloud vision and capabilities - N-Cloud framework - Introduction Marv Mouchawar President, Cloud Services NTT DATA Inc Kazuhiro Gomi President & CEO NTT America Steve Nola CEO, Cloud Solutions
More informationThe reality of cloud. Go beyond the hype and make a better choice. t 0845 5055 365 e sales@365itms.co.uk. www.365itms.co.uk
The reality of cloud Go beyond the hype and make a better choice www. The meaning of cloud 1. Cloud means different things to different people, something that s reflected in the many definitions of what
More informationSOA Testing Services. Enabling Business Agility and Digital Transformation
SOA Testing Services Enabling Business Agility and Digital Transformation Getting Value From Service Oriented Architecture (SOA) Many organisations have chosen a Service Oriented Architecture (SOA) middleware
More informationTelecommunications: Moving forward in uncertain times
Telecommunications: Moving forward in uncertain times How Elix-IRR can help telecoms organisations overcome disruptive trends and improve returns on investment About Elix-IRR Elix-IRR is a strategic advisory
More informationTechnology. Building Your Cloud Strategy with Accenture
Technology Building Your Cloud Strategy with Accenture 2 Cloud computing, in its simplest form, allows companies to procure technology as services, including infrastructure, applications, platforms and
More informationTechnology. Building Your Cloud Strategy with Accenture
Technology Building Your Cloud Strategy with Accenture 2 Cloud computing, in its simplest form, allows companies to procure technology as services, including infrastructure, applications, platforms and
More informationUsing the Cloud to fill the void between the business and the IT Department
Using the Cloud to fill the void between the business and the IT Department David Bennett IT Consultant david.bennett@changeharbour.com Agenda The legal services market Business demands on the IT Department
More informationTable of contents. Cloud Computing Sourcing. August 2014. Key Takeaways
August 2014 Cloud Computing Sourcing Key Takeaways Market Penetration As of mid-2014, 87% of tech executives reported utilizing outsourced computing power for at least one task. Market Growth The service
More informationBuilding Business Solutions on Force.com
Building Business Solutions on Force.com The objective of this white paper is to present UST Global s point of view on building business solutions on Force.com. The author presents his analysis on the
More informationfreedom business unleashed enterprise cloud computing Your business technologists. Powering progress
freedom business unleashed enterprise cloud computing Your business technologists. Powering progress Experiment to evolution It s finally time to take cloud more seriously not as an experimental delivery
More informationCLOUD COMPUTING S IMPACT ON OUTSOURCING IT SAURABH SHARMA TUCK 12
CLOUD COMPUTING S IMPACT ON OUTSOURCING IT SAURABH SHARMA TUCK 12 CONTENTS Fundamentals of outsourcing are changing Capabilities Required and how outsourcing vendors are developing them Licensing models
More informationCLOUD PIER FACILITATING TODAY S PAAS ADOPTION AND PREPARING FOR TOMORROW S MULTI-CLOUD DEMAND
CLOUD PIER FACILITATING TODAY S PAAS ADOPTION AND PREPARING FOR TOMORROW S MULTI-CLOUD DEMAND Cloud s Platform as a Service (PaaS) is a novel, rapidly growing segment in the cloud computing market that
More informationPeter Duflo Managing Partner
Virtual IT in the Cloud By Mike Pellegrino, who is the former CIO at Sun Products, CIO at Frontier Communications, VP of IT at FujiFilm Holdings America and now a strategic IT consultant and President
More informationRealizing the Value Proposition of Cloud Computing
Realizing the Value Proposition of Cloud Computing CIO s Enterprise IT Strategy for Cloud Jitendra Pal Thethi Abstract Cloud Computing is a model for provisioning and consuming IT capabilities on a need
More informationCloud Computing and Disaster Recovery
Understanding the Cloud Environment Cloud Environment = Internet-based data access & exchange + Internet-based access to low cost computing & applications Cloud Computing and Disaster Recovery April 2013
More informationCloud Platform Warfare in 2013 and Beyond
Cloud Platform Warfare in 2013 and Beyond Russ Hertzberg Vice President, Technology Solutions SoftServe Inc. The concepts and content herein are the sole & exclusive property of SoftServe Inc. They can
More informationHave We Really Understood the Cloud Yet?
1 Have We Really Understood the Cloud Yet? Plethora of Definitions Hype? Range of Technologies and business models What really clicks in the Cloud? Pay per use no capex only opex! Meet seasonal loads elasticity
More informationBest Connected Software from Ireland
Best Connected Software from Ireland A strategy for development of the indigenous software industry 2009-2013 Irish Software a Modern Success Story Over the past thirty years, Ireland has built an international
More information2015 Analyst and Advisor Summit. Application Services Tom Kenyon, Vice President, Application Services Brendan Crowe, Director, Application Services
2015 Analyst and Advisor Summit Application Services Tom Kenyon, Vice President, Application Services Brendan Crowe, Director, Application Services Applications Services Overview Key Facts Offerings and
More informationWebstore - Reselling Cloud
Webstore - Reselling Cloud Copyright First for Cloud First for Cloud Webstore Offer TM Annuity Revenue Your Branding Own Your Customers Best of Breed New Markets Enhanced Value Launch in 30 Days Online
More informationCloud computing has. IT-as-a-Service Model: What s Next. Strategy & Marketing. Romila Dhar and Dhrubajyoti Kalita
Strategy & Marketing IT-as-a-Service Model: What s Next Platform-as-a-Service (PaaS), Softwareas-a-Service (SaaS), or Business Processas-a-Service (BPaaS) individually and Romila Dhar and Dhrubajyoti Kalita
More information451 CloudScape success stories, vendors and directions
451 CloudScape success stories, vendors and directions John Barr, The 451 Group Agenda Cloud Codex Journeys in the Clouds Market Monitor Top and tail with a European perspective The 451 Group: Who we are
More informationCloud Computing. Technologies and Types
Cloud Computing Cloud Computing Technologies and Types Dell Zhang Birkbeck, University of London 2015/16 The Technological Underpinnings of Cloud Computing Data centres Virtualisation RESTful APIs Cloud
More informationQuick guide: Using the Cloud to support your business
Quick guide: Using the Cloud to support your business This Quick Guide is one of a series of information products targeted at small to medium sized enterprises (SMEs). It is designed to help businesses
More informationPublic Sector Cloud Services - The Telecom Perspective
Cloud for Europe Conference Berlin, November 14-15, 2013 www.huawei.com www.huawei.com Public Sector Cloud Services - The Telecom Perspective Abdellatif Benjelloun Touimi, Corporate Industry & Standards
More informationOn a Journey to the Cloud or Lost in the Fog? Velimir Srića
On a Journey to the Cloud or Lost in the Fog? Velimir Srića Banking is necessary but banks are not! Tom Peters Information is necessary but IT (as we know it) is not! My consulting experience ICT - Infrastructure
More informationCloud Computing From Hype to Reality Use cases. Lars Andersen Lars.O.Andersen@accenture.com April 2013
Cloud Computing From Hype to Reality Use cases Lars Andersen Lars.O.Andersen@accenture.com April 2013 Accenture develops every year a Technology Vision.The theme of the Technology Vision 2013 is that every
More informationOpex-based data centre services: Co-location, managed services and private cloud business support
Opex-based data centre services: Co-location, managed services and private cloud business support A leadership perspectives white paper Recommended next steps for business and industry executives Issue
More informationVMware vcloud Powered Services
SOLUTION OVERVIEW VMware vcloud Powered Services VMware-Compatible Clouds for a Broad Array of Business Needs Caught between shrinking resources and growing business needs, organizations are looking to
More informationService Definition: Testing Platform-as (TPaaS) Advisory and Implementation Services
Service Definition: Testing Platform-as as-a-service (TPaaS) Advisory and Implementation Services Service Definition: Testing Platform-as-a-Service (TPaaS) Advisory and Implementation Services Description:
More informationSymposium Outsourcing & Cloud computing June 14th 2012. Vision Atos
Symposium Outsourcing & Cloud computing June 14th 2012 Vision Atos Agenda 1 Trends and challenges 2 What is cloud computing? 3 What is outsourcing? 2 Relevant trends: Consumer in the lead, supported by
More informationWhite Paper. Cloud Computing. Effective Web Solution Technology Investment. January 2011. www.k-bc.co.uk
White Paper Cloud Computing Effective Web Solution Technology Investment January 2011 www.k-bc.co.uk Cloud Computing The future of effective technology investment The benefit of web solution technology
More informationGETRONICS: A BALANCED CLOUD POSITION
GETRONICS: A BALANCED CLOUD POSITION GETRONICS: A BALANCED CLOUD POSITION IN DISCUSSIONS WITH OUR CLIENTS, CLOUD STRATEGY IS REGULARLY TOP OF THE AGENDA. BUT CLOUD CAN BE A DILEMMA FOR SENIOR ENTERPRISE
More informationINDUSTRY TRENDS: HOW ENTERPRISES ARE ADOPTING CLOUD COMPUTING
INDUSTRY TRENDS: HOW ENTERPRISES ARE ADOPTING CLOUD COMPUTING Presented by Dr. Joe Greco, Professor of Finance, ACOP, Co-Chair, IAOP, SoCal Chapter The Mihaylo College of Business and Economics California
More informationThe B2B customer community Part of Deloitte s Colingo proposition. Deloitte Digital Copyright 2014 Deloitte Digital LLC. All rights reserved.
The B2B customer community Part of Deloitte s Colingo proposition Deloitte Digital Copyright 2014 Deloitte Digital LLC. All rights reserved. Contents 1. About Deloitte Digital 2. About Hub 3. Technical
More informationCHAPTER 8 CLOUD COMPUTING
CHAPTER 8 CLOUD COMPUTING SE 458 SERVICE ORIENTED ARCHITECTURE Assist. Prof. Dr. Volkan TUNALI Faculty of Engineering and Natural Sciences / Maltepe University Topics 2 Cloud Computing Essential Characteristics
More informationHow To Buy Ibm Cloud In Canada
I D C V E N D O R S P O T L I G H T T h e C h a n g i n g Public and Priva t e I a a S L a n d s c a p e in Canada April 2014 Mark Schrutt, Director, Services and Enterprise Applications Sponsored by IBM
More informationThe Top 5 Most Common Cloud Management Functions
Brochure More information from http://www.researchandmarkets.com/reports/3069769/ Cloud Management: Solutions Assessment and Market Outlook 2015 Description: The Cloud Management ecosystem is rapidly transforming
More informationThe higher education user type market is expected to be the highest revenue generating component.
Telecom and IT 2014 CLOUD COMPUTING IN EDUCATION MARKET By Service Model (SaaS, PaaS, IaaS), by Deployment Model (Private Cloud, Public Cloud, Hybrid Cloud, and Community Cloud), By User Type (K-12, Higher
More informationCapture Share Report Global salesforce.com Systems Integration and Services Providers
Capture Share Report Global salesforce.com Systems Integration and Services Providers September, 2014 Phil Hassey CEO capioit Capture Share Report Global salesforce.com Systems Integration and Services
More informationI D C V E N D O R S P O T L I G H T
I D C V E N D O R S P O T L I G H T L e ve r a g i n g N e x t - Generation Servi c e D e l i ve r y: T h e M o ve t o C l o ud Servi c e s November 2011 Adapted from CSC Innoventure 2011: Good Things
More information