Social media, , mobile How to effectively engage with students in an evolving world
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1 Social media, , mobile How to effectively engage with students in an evolving world Presented by Ali Lindsay and Oliver Sidwell Co-founders of RMP Enterprise #NUEAwards
2 Which is the most effective channel for receiving information about recruitment opportunities? 55% Recruitment websites 33% Social Media 7%
3 Agenda Introduction to Research Salary Analysis Mobile Browsing Social Media The Evolution
4 Agenda Introduction to Research Salary Analysis Mobile Browsing Social Media The Evolution
5 Student Insights - Undergraduate Survey 1,648 responses Year of Respondents First year Second year Third year Fourth year Other 23% 8% 8% 17% Gender of Respondents Male Female Prefer not to say 59% 1% 40% 44%
6 RMP Enterprise Products Online and statistics from: 1.1 million visitors 3 million s sent ,000 reviews Data capture, database communication and engagement tracking system
7 Industry Research Top 100 Employers Top 25 Medium-sized Employers Top 5 Small to Medium-sized Employers
8 Agenda Introduction to Research Salary Analysis Mobile Browsing Social Media The Evolution
9 Reviews on RateMyPlacement.co.uk Year # of reviews Average salary % change YOY ,855 18,266-1% ,973 18,437 4% ,362 17,719 8%
10 Average Salaries from Reviews - Regional Rank Name Average Salary 1 Central London and City 20,600 2 Greater London 18,735 3 Scotland 17,118 4 East Anglia 16,806 5 Wales 16,746 6 North West 16,740 7 North East 16,648 8 South East 16,605 9 East Midlands 16, South West 16, West Midlands 15, Yorkshire and Humberside 15, Northern Ireland 14,786
11 Average Salaries from Reviews - Duration Classification Average Salary Insight / Vacation Scheme (1 day - 3 weeks) 20,084 Internship (1-4 months) 16,938 Placement (5-9 months) 17,989 Placement (10+ months) 14,100
12 Average Salaries from Reviews - Sector Rank Sector Average Salary 1 Finance, Banking & Economics 22,610 2 Accountancy & Tax 18,361 3 Information Technology 17,457 4 HR & Recruitment 17,263 5 Business 17,183 6 Languages 17,042 7 Humanities 16,814 8 Media & Arts 16,651 9 Sciences 16, Travel & Tourism 16, Construction, Engineering & Design 16, Public Sector 16, Legal/Law 15, Third Sector 15,422
13 Agenda Introduction to Research Salary Analysis Mobile Browsing Social Media The Evolution
14 Survey Results - Student Use Of Mobile Do you have a smartphone? 2014 Yes No 9% 2013 Yes No 2012 Yes No 17% 33% 67% 91% 83%
15 Survey Results - Student Use Of Mobile How regularly do you use your smart-phone to look at recruitment sites / search for graduate and undergraduate opportunities? Percentage Very often Quite often Not very often Not at all
16 RateMyPlacement.co.uk Website Stats ( ) Total Website Views 1,063,111 1,130,563 Total on Desktop (90%) (80%) Total on Mobile (7%) (14%) Total on Tablet (3%) (6%)
17 Responsive or Mobile Optimised?
18 Responsive vs Mobile Optimised Responsive Mobile friendly Mobile optimised Non Mobile Friendly What? One flexible website Two websites One inflexible website Benefits Better for SEO Renders on all devices Display only the content you want to display No additional expenditure No benefit of not moving with technology Drawbacks May require a full redesign and code structure (Initial time, money) Creating another website User experience will completely vary with every device
19 Responsive or Mobile Optimised?
20 Responsive or Mobile Optimised? BBC News = Mobile optimised
21 Responsive or Mobile Optimised?
22 Responsive or Mobile Optimised? Credit Suisse = Responsive
23 Responsive or Mobile Optimised?
24 Responsive or Mobile Optimised? Standard Life = Not mobile friendly
25 How many of our Top 130 Undergraduate Employers have mobile friendly sites? Total (130 Employers) Responsive? 33% Mobile optimised? 14% Not mobile friendly 53%
26 How many of our Top 130 Undergraduate Employers have mobile friendly sites? Industry Percentage mobile friendly sites Accounting / Actuarial 100% Construction / Property / Real Estate 75% Energy / Utilities 75% Engineering / Manufacturing 62% IT / Consultancy 55% Banking / Finance 50% Other 50% Law / Solicitors 47% Insurance, Asset & Investment Management 33% Science / Pharmaceutical 33% FMCG / Retail 30% Fashion 0%
27 Mobile vs Desktop Browsing 61% of people have a better opinion of brands when they offer a good mobile experience.
28 Case Study: UPS Trialled Mobile Friendly = 4 hires % of 55,000 total hires
29 Case Study: UPS Effective mobile recruitment 1. New channel 2. Wider talent pool 3. Good conversion 4. $27 per hire
30 Mobile Browsing Summary Already have a mobile friendly website... Improve results? Haven t a mobile friendly website How can you? Mobile browsing increasingly important
31 Agenda Introduction to Research Salary Analysis Mobile Browsing Social Media The Evolution
32 Social Media - Analysis of Platforms Investment in Social Media in Recruitment Source: UK HR Survey
33 Survey Results - Social Media Registrations How many students are registered to each platform? Percentage Facebook Twitter LinkedIn
34 Survey Results - Social Media Registrations How many students are registered to each platform? Percentage Snapchat Instagram Google+ Pinterest Vine
35 Survey Results - Social Media On average per day, how long did the respondents spend on Facebook? On average per day, how long did the respondents spend on Twitter? Percentage Percentage 0 hours 0-1 hours 1-2 hours hours 3 hours hours 0-1 hours 1-2 hours 2-3 hours 3 hours +
36 Research - Industry Research How many of the Top 130 Undergraduate Employers have a student careers-specific social media presence?
37 Research - Top 130 Undergraduate Employers How many of the Top 130 Undergraduate Employers have a student careers-specific Facebook page? Top 25 Employers Top 5 Small to Top 100 Employers (Medium-sized Medium-sized Total (130 Employers) Schemes) Employers 40% 12% 20% 34%
38 Research - Top 130 Undergraduate Employers Student Career-specific Facebook Page Average Likes per company = 1,938 Highest Likes = Centrica with 8,515 All careers or company-wide page ASOS, Tesco and Unilever = Millions of Likes!
39 Case Studies - Facebook Measuring the success of your Facebook page 90% active Impressions Shareability Referrals
40 Research - Top 130 Undergraduate Employers Student Career-specific Twitter Page Top 25 Employers Top 5 Small to Top 100 Employers (Medium-sized Medium-sized Total (130 Employers) Schemes) Employers 32% 8% 40% 28%
41 Research - Top 130 Undergraduate Employers Student Career-specific Twitter Pages Average Followers per company = 2,056 Highest Followers with 14,500 90% active (posted within the last week) All careers or company-wide page ASOS, Tesco and Unilever = Millions of Followers!
42 Research - Top 130 Undergraduate Employers Student Career-specific Twitter Pages
43 Research - Top 130 Undergraduate Employers Student Career-specific Twitter Pages average followers per company = 1,503 90% active Non student careers-specific, with all careers or company-wide page Tesco and Unilever = Millions of Followers!
44 Case Studies - Twitter
45 Research - Top 130 Undergraduate Employers Student Career-specific LinkedIn Page Top 25 Employers Top 5 Small to Top 100 Employers (Medium-sized Medium-sized Total (130 Employers) Schemes) Employers
46 Research - Top 130 Undergraduate Employers Student Career-specific LinkedIn Page Top 25 Employers Top 5 Small to Top 100 Employers (Medium-sized Medium-sized Total (130 Employers) Schemes) Employers 0% 0% 0% 0%
47 Research - Top 130 Undergraduate Employers Company-wide LinkedIn Page Top 25 Employers Top 5 Small to Top 100 Employers (Medium-sized Medium-sized Total (130 Employers) Schemes) Employers 98% 92% 100% 97%
48 Research - Top 130 Undergraduate Employers Company-wide LinkedIn Page 14% Active (90% Facebook / 99% Twitter) Logo on Careers websites directing to Groups and discussions
49 Research - Top 130 Undergraduate Employers Student Career-specific LinkedIn Pages
50 Research - Top 130 Undergraduate Employers Google+ Pages
51 Research - Top 130 Undergraduate Employers Google+ Pages
52 Research - Top 130 Undergraduate Employers Company-wide Google+ Page Top 25 Employers Top 5 Small to Top 100 Employers (Medium-sized Medium-sized Total (130 Employers) Schemes) Employers 72% 68% 60% 71%
53 Research - Top 130 Undergraduate Employers Company-wide Google+ Page Google+ SEO 48% active USA leading the way Gmail - 425m users
54 Research - Top 130 Undergraduate Employers Company-wide Instagram Page Top 25 Employers Top 5 Small to Top 100 Employers (Medium-sized Medium-sized Total (130 Employers) Schemes) Employers 36% 20% 0% 32%
55 Research - Top 130 Undergraduate Employers Top Hashtags on Instagram Company Number of Hashtags (as of ) 1,202, , , , , ,064
56 Steps to a successful social media campaign Clarity. Communication. Branding. Engagement.
57 Steps to a successful social media campaign Engaging and brand-building, with passive jobseekers
58 Steps to a successful social media campaign 1. WIIFM - What s in it for me? Strong candidates are looking for jobs with career opportunities. Advertise what people can do and become, and tell a story about your company to attract them to your brand - Business Insider 2014
59 Steps to a successful social media campaign 2. Challenge them!
60 Steps to a successful social media campaign 3. Personality
61 Steps to a successful social media campaign 3. Personality
62 Steps to a successful social media campaign 4. Job Board
63 Steps to a successful social media campaign 4. Job Board
64 Steps to a successful social media campaign 4. Job Board Engaging content, competitions and brand-building advice
65 Steps to a successful social media campaign 5. Imagery / Video Posts with a photo receive 39% more interaction Source: Buffer 2014
66 Steps to a successful social media campaign 5. Imagery / Video
67 Steps to a successful social media campaign 6. Wording Certain words and types of questions receive better rates of comments Source: Hubspot 2013 Engagement-provoking
68 Steps to a successful social media campaign 1. WIIFM 2. Challenge them 3. Personality 4. Job board 5. Imagery / Video 6. Wording
69 Social Media Summary Technology is a facilitator Buffer Create, build and nurture a pipeline of engaged talent
70 Agenda Introduction to Research Salary Analysis Mobile Browsing Social Media The Evolution
71 - Industry Performance
72 - RateMyPlacement Statistics YOY change s sent % decrease Opened 19% 28% 47% increase Clicked 10% 7% 30% decrease Opened on mobile 26% 60% 131% increase
73 - RMP Connect Case Study s sent 148,945 Opened 47% Clicked 9%
74 Which is the most effective channel for receiving information about recruitment opportunities? 55% Recruitment websites 33% Social Media 7%
75 - Best Practice HTML - Desktop v Mobile
76 - Best Practice 1. Be responsive In 2013/ click through rates on HTML s were 31% lower than s with responsive templates
77 - Best Practice 2. Be concise In 2013/ click through rates on more concise copy were 52% more effective
78 Coming soon... Industry-Targeted Business Trio E-shot
79 - Best Practice 3. The ideal time to send out an Time of day Average open rate 8am - 10am 10am - 12 midday 12 midday - 2pm 2pm - 4pm 4pm - 6pm 6pm - 8pm
80 - Best Practice 3. The ideal time to send out an Time of day Average open rate 8am - 10am 27% 10am - 12 midday 29% 12 midday - 2pm 30% 2pm - 4pm 28% 4pm - 6pm 32% 6pm - 8pm 33%
81 - Best Practice 4. Successful subject lines Strong brand? Roles first Concise Personal
82 - Best Practice 4. Successful subject lines Placement Opportunities with Johnson & Johnson in Marketing, HR, Engineering - 42% Open rate Engineering, IT, Business, Finance & Marketing roles with Cummins - 54% Open rate You are invited to the IBM careers exploration virtual event! - 60% Open rate
83 Summary Application driving + Branding recognition Awareness Reminders
84 Conclusion Mobile Browsing - Key parts of site mobile friendly Social Media - Use multimedia - Make sure it s effective
85 Networking game Sponsored by ASET Prize for the first 20 teams
86
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