1 MERRION STOCKBROKERS LIMITED TERMS OF BUSINESS Merrion Stockbrokers Limited is regulated by the Central Bank of Ireland and is a member firm of the Irish Stock Exchange and the London Stock Exchange.
3 Terms of Business 1 GROUP DETAILS: Merrion Capital Group consists of a number of wholly owned subsidiaries including Merrion Stockbrokers Ltd and Merrion Capital Investment Managers Ltd. CONTACT DETAILS FOR MERRION STOCKBROKERS LTD: Merrion Stockbrokers Ltd s registered office is at Guild House, Guild Street, IFSC, Dublin 1, Ireland. Merrion Stockbrokers Ltd can be contacted at Merrion Stockbrokers Ltd website: Merrion Stockbrokers Ltd can be contacted by at AUTHORISATIONS FOR MERRION STOCKBROKERS LTD: Merrion Stockbrokers Ltd. is regulated by the Central Bank of Ireland and is a member firm of the Irish and London Stock Exchanges. Merrion Stockbrokers Ltd is authorised by the Central Bank of Ireland as an Investment Firm under Regulation 11 (1) or deemed authorised under Regulation 6 (2) of the European Communities (Markets in Financial Instruments) Regulations Merrion Stockbrokers Ltd is authorised by the Central Bank of Ireland as an insurance/ reinsurance intermediary under the European Communities (Insurance Mediation) Regulations, 2005 (as amended). Merrion Stockbrokers Ltd is authorised by the Central Bank of Ireland as a product producer which is a financial service provider which produces financial products and issues appointments to intermediaries or an intermediary which may issue appointments to other intermediaries. The above authorisations are listed on the Registers on the Central Bank of Ireland s website
4 2 Terms of Business PRODUCTS AND SERVICES SUITABILITY: Merrion Stockbrokers Ltd ( Merrion / the Firm ) is required by the Central Bank of Ireland to ask for information concerning your investment objectives and experience, risk parameters and relevant facts about your financial position. The principal purpose of this is to gather and record information about your financial circumstances to enable us to assess the suitability of investment products for you. In order for us to fully assess your financial needs it is important that you provide all information that we request from you and any other information you consider relevant. If you do not do so we may not have the information necessary to determine the suitability of a product or service sought by you or your intermediary. If we do not have the information necessary to assess suitability, we may not be able to offer the product or service sought. Warning: Failure to provide sufficient information to Merrion regarding your knowledge or experience, investment objectives, attitude to risk, financial situation and investment preferences will mean that Merrion cannot determine if the relevant financial instrument / product or service is suitable for you. An exemption regarding the suitability requirement will apply where: you are receiving an execution-only service from us i.e. where you specify the product and product producer and have not received any assistance in the choice of that product and/or product producer from us; where you are a client introduced to us by a third-party advisor who is providing you with investment advice and instructing us on your behalf. Should there be any material change in your circumstances please notify us immediately. If our Client Application Form does not reflect your investment needs or objectives, you are required to advise us immediately in writing and provide your needs and objectives to us. INVESTMENT INSTRUMENTS: Merrion offers services in both non-complex and complex instruments. Further details of the nature and risk of Financial Instruments is available on our website and can be provided to you on request. If you are a discretionary client and have been deemed suitable for the discretionary portfolio management service, you may be invested in complex instruments as part of your discretionary portfolio. Warning: By signing up to the discretionary portfolio management service you are consenting to holding complex instruments in your investment portfolio. If you do not wish to hold such investments you should notify your Portfolio Manager or investment advisor who can discuss alternative investment options with you. Please note, that if you specify a restriction in a specific asset / share or group of assets / shares, this may restrict your ability to access the discretionary portfolio. Your Portfolio Manager will contact you in this eventuality.
5 Terms of Business 3 DATA PROTECTION: Merrion is registered as a Data Controller under the Data Protection Acts 1988 and Your personal information, including sensitive personal information, will only be used for the purpose for which it was obtained. We will seek your consent prior to using it for any other purpose. You may have entitlements under the Data Protection Acts to inspect all personal information held on file by Merrion upon request and to require Merrion to correct any errors of fact that may exist. Any requests should be forwarded to the Compliance Officer of Merrion. A data access request needs to be forwarded with a cheque or postal order for We may contact you from time to time in relation to your investment portfolio or other business services. Please note that telephone conversations between us may be recorded. By signing the Client Application Form, you are consenting to the above terms and conditions in relation to your personal data. ANTI-MONEY LAUNDERING: Merrion is required under the Criminal Justice (Money Laundering and Terrorist Financing Act) 2010 and the Terrorist Offences Act 2005 to identify and verify both our direct and indirect clients. We are likely to request from you, and retain, some information and documentation for these purposes and/or make searches on appropriate data-bases. If satisfactory evidence of your identity is not provided, there may be circumstances in which we are not able to proceed with your business transaction. Further to the above, if we have reasonable grounds to believe that a transaction(s) or activity is suspicious, we are legally required to report such suspicions to the Garda Síochána and the Revenue Commissioners. In such circumstances we will not discuss such reports with you because of the restrictions imposed by the tipping off provisions of the anti-money laundering legislation. CONFLICTS OF INTEREST: It is the policy of Merrion to avoid any conflict of interest when providing business services to its clients. However, where an unavoidable conflict may arise we will advise you of this in writing prior to proceeding to provide any business service. If you have not been advised of any such conflict you are entitled to assume that none arises. Details of Merrion s Conflicts of Interest Policy are available on our website at
6 4 Terms of Business REMEDIES IN THE EVENT OF DEFAULT: In the absence of Merrion s own fraud, negligence or wilful default, Merrion does not accept liability for the acts or omissions of an eligible credit institution, stock exchange, multilateral trading facility, relevant party or eligible custodian with whom client assets are held or for their default. In the event that one of these entities becomes insolvent you may not receive back all or any of the assets or funds that the entity holds on your behalf. Merrion will, if necessary, exercise its legal rights to receive any payments due to it from clients for business services provided by it and, to be reimbursed for any value obtained by the firm for clients arising from payments by the firm on behalf of clients who subsequently default in any payment due to the firm. COMPLAINTS PROCEDURE: Any complaint that you may have in relation to the business services provided should be made to the firm outlining the nature of your complaint. Any such complaint should be made to the Compliance Officer, Merrion Stockbrokers Limited, 2nd Floor, Guild House, Guild Street, IFSC, Dublin 1, Ireland. Tel: Each complaint received will be acknowledged within 5 business days. The complaint will be fully investigated by Merrion and a full response will be provided to you. The timeframe for this will be 40 business days with an update after 20 business days if the investigation is not complete. In the event that you remain dissatisfied with the Firm s handling and response to your complaint you are entitled to refer your complaint to the Financial Services Ombudsman (FSO). The contact details of the FSO are as follows: 3rd Floor, Lincoln House, Lincoln Place, Dublin 2.
7 Terms of Business 5 Merrion Stockbrokers Limited: Terms of Business 1. The services we provide Merrion Stockbrokers Limited ( Merrion / we ) is authorised by the Central Bank of Ireland to provide investment services such as receiving and transmitting orders, executing orders and providing portfolio management services and investment advice to our customers ( you ). Merrion is authorised to provide these services in a variety of instruments, such as transferable securities (shares including exchange traded funds), corporate and government bonds, money market instruments, collective investment undertakings and PRSAs as well as more complex types of instruments that are only available to professional investors such as credit default swaps and contracts for difference. In relation to the above investment services and instruments, we offer the following core services to our retail investors: 1) Discretionary Portfolio Management: a full discretionary portfolio management service leveraging off the asset management capabilities within Merrion. Where you have a discretionary portfolio you are consenting to, from time to time, holding complex instruments as part of that portfolio; and 2) Advisory Stockbroking Services: an advisory stockbroking service where your portfolio manager will offer you advice on your proposed investments, as required. Where you have an advisory stockbroking account you are not obligated to act on any advice given to you by us and you are solely responsible for your investment decisions. 3) Execution-only services: you may direct Merrion to undertake execution-only transactions on your behalf even if you hold an advisory account with us. Alternatively, you may specifically open an Execution Only account with us. The following transactions will be held by us and you to be undertaken on an execution-only basis: Where you provide us with specific instructions on the transactions to be executed and where we do not provide you with investment advice or advise you on the merits of the transaction; Where you are a client introduced to us by a third-party advisor for services other than Discretionary Portfolio Management or Advisory Stockbroking. Where you open an Execution Only account with us. For such transactions, you acknowledge and agree that your orders are not reviewed by Merrion prior to execution and that you will not benefit from the protection of the conduct of business rules as regards suitability. You and/or your advisor are solely responsible for determining the suitability of your orders and investment decisions. In relation to all of the above, we will provide investment services in relation to the following investment instruments: Non-Complex Instruments including, but not limited to,: (i) Listed shares or stock in Irish or foreign companies which are listed on a regulated market or are highly liquid; (ii) Treasury Bills, certificates of deposit, commercial paper, loan notes, loan stock, bonds or other money market instruments (including corporate, government, public agency and municipal issues); (iii) Depository receipts relating to the above instruments; (iv) Units in a UCITS fund. In relation to Discretionary Portfolio Management and Advisory Stockbroking services only, we will provide investment services in relation to the following investment instruments:
8 6 Terms of Business Complex Instruments including, but not limited to,: (v) Warrants to subscribe for the investments at (i) and (ii) above; (vi) Options or futures on (i), (ii) and (iii) above, including options on an option; (vii) Other derivative instruments including contracts for difference and exchange traded options; (viii) Private equity, unlisted stock, unlisted debt notes and bonds and alternative investments; (ix) Commodities (x) Certain investments in collective investment schemes including hedge funds; (xi) Shares or stock in Irish or foreign companies which are not listed on a regulated market or are not highly liquid; (xii) Any other investment instruments not included above for which we have agreed to provide advice. 2. Your investment objective/ risk profile We are proceeding on the basis that your investment objectives are as specified in the Client Application Form. If your circumstances change, it is important that you contact Merrion as soon as possible. Where this agreement is with an intermediary, it is the sole responsibility of the intermediary to ensure that all investment instructions given to us are in line with the investment objectives of their client. 3. Restrictions on type of investment We are proceeding on the basis that you have specified any investment restrictions applicable in this Client Application Form. If there are any investments or types of investment, which you do not wish us to recommend to you or purchase for you please inform us of these immediately, in writing. 4. Margined/leveraged transactions We will only undertake margined / leveraged transactions on your behalf where you provide the necessary margin in advance in the form specified (generally cash but sometimes shares which may not be held in the same underlying security of which the contract is written). If you fail to provide the necessary margin we will be entitled to take whatever course of action we deem fit for the particular circumstances and you will be liable for any resulting debit balance. 5. Charges Our charges are set out on our website and are based primarily on Assets Under Management ( AUM ). These charges may be varied from time to time with five days notice posted on our website. You will also have to pay any applicable stamp duty or other similar charges shown on the contract note. We may share remuneration (e.g. dealing charges, commissions, CFD funding, introduction fees, management fees and any other revenues) with other third parties. We may also receive remuneration from them in respect of transactions carried out on your behalf. For further details of any such arrangements which apply to your account, please contact our Compliance Department. Alternatively, there may be occasions when third parties levy us with charges, which we will be obliged to pass onto you. The amount and basis for calculation of such charges or payments are available on request. A charge of up to 0.5% may be levied on any foreign exchange conversions required on your account. A copy of our current charges is available on our website
9 Terms of Business 7 6. Client cash/investments We are obliged to treat money/investments held by us on your behalf in accordance with the requirements of the Central Bank of Ireland. We will lodge money held by us on your behalf to the appropriate client account as soon as possible, but no later than one business day following receipt, or we will return it to you unless otherwise agreed. Your client funds may be lodged to a pooled bank account where your funds will be included with other clients funds which are separately identifiable from firm money. This means that client money is held as part of a common pool of money, so you do not have a claim against a specific sum in a specific account; your claim is against the client money pool in general. Merrion will maintain detailed records of the underlying client s funds balance. Where possible, we will lodge the money to a client account in the currency of receipt. Interest will not be paid on funds lodged with Merrion. However, we reserve the right to enter into an agreement with any client to pay credit interest. There may be occasions when we will need to hold your cash with an eligible credit institution or relevant party outside of Ireland. The legal and regulatory regime applicable to such eligible credit institutions or relevant parties may be different to that of Ireland; in the event of a default of such eligible credit institution or relevant party your funds may be treated differently from the position which would apply if the funds were held in an equivalent institution in Ireland and accordingly, your rights relating to such funds may differ to a situation where they are held in this state. We undertake, where possible, to place funds with financial institutions which are regulated with a host regulator. In the event of default by an eligible credit institution, or other relevant party holding client funds Merrion will not be liable for any losses incurred directly or indirectly as a result of such default. 7. Custody of your investments All investment instruments purchased through us, and which require to be registered will be registered in our name and held in a nominee company operated in accordance with the Central Bank of Ireland s requirements. We will account to you promptly for all dividends, interest payments and other rights of yours. For securities held in an advisory stockbroking account where possible we will obtain your instructions before; (a) (b) exercising on your behalf conversion and subscription rights and voting rights regarding your holdings; and proceeding on your behalf in takeover situations, other offers or capital reorganisations concerning your holdings. We will not forward offer documents or annual reports. They will be provided only upon request. Please note that certain investments (foreign stocks) may not be held by Merrion but by one or more relevant third parties. Such parties may pool these investments. This means that securities are held as part of a common pool of securities, so you do not have a claim against a specific holding in a specific account, your claim is against the client securities pool in general. In the event of a default by or the insolvency of such a party, which may result in a total loss of your investment, Merrion will not be liable for any losses incurred directly or indirectly as a result of such default.
10 8 Terms of Business There may be occasions where we have to arrange for your investment instruments to be held overseas. In such cases there might be different settlement, legal and regulatory requirements in overseas jurisdictions from those applying in Ireland, together with different practices for the separate identification of your investment instruments. We will send to you, on at least an annual basis, a Statement of Safe Custody of your account. 9. Settlement Where applicable, we will confirm each transaction effected on your behalf with a contract note either electronically or by post. Settlement method will consist of a standard 3-day settlement period following the execution of transactions to settlement day. It may be possible to deal for a longer or shorter period. However, the share price may be adjusted to reflect non-standard settlement. Clients with deliveries due in respect of sales are required to deliver certificates and signed transfer forms in advance of the relevant settlement due date. Fines imposed in relation to the failure to settle a bargain on time will be debited to your account immediately. In addition, failure to settle on time may result in the transaction being closed. Where settlement by you of any account is overdue we may, at our discretion, charge interest. We reserve the right to require payment in advance or when Merrion commits on behalf of a client to purchase stock in a new issue or an Initial Public Offering. You must maintain cleared funds with us in advance of effecting any transaction on your advisory stockbroking account. Failure to maintain adequate funds with us to settle transactions on your advisory stockbroking account may result in the transaction order being rejected or in the transaction being closed out. In placing an order with us, you are giving us a commitment that you have sufficient resources to pay for all purchase transactions or sufficient assets to deliver your sales. 10. Lien & Default Remedies We will exercise a lien over all securities and funds we are holding, either directly or with a third party, on your behalf where you have not paid for these securities or you have a debit balance on your account as a result of other transactions. In the event of your failure to make any payment or to deliver any securities due to us (or agents used by us) we reserve: (i) The right to retain any funds, securities or other assets due to you and to offset any liability against them; (ii) The right to charge interest on any outstanding amounts due to us on your account at the rate of 1% per month or part thereof; (iii) The right, without notice and without prejudice to other remedies available to us, to buy and sell securities in your name; (iv) The right to close any open purchase bargains where you have not remitted cash to us or have a debit balance on your account; (v) To close open positions if you have not delivered the relevant securities to us; (vi) To sell any securities we are holding where there is a debit balance on your account (including any arising as a result of the actions we have taken detailed above); (vii) To close open positions where we have reason to believe that you will be unable to meet your obligations as they fall due. Any such action is without prejudice to your liability to meet any remaining liability to Merrion.
11 Terms of Business Conflict of Interest Your attention is drawn to the fact that when we give you investment advice or deal in a discretionary capacity, we, or some other person connected with us, may have an interest, relationship or arrangement that is material in relation to the investment, transaction or service concerned. However, our employees are required to comply with a policy of independence and disregard any such interest, relationship or arrangement when making recommendations. When we recommend or enter into a transaction for you, we could be: i. dealing as principal for our account by selling the investment concerned to our client or buying it from our client. The firm is authorised to deal in a principal capacity; or ii. matching a transaction with that of another client by acting on behalf of both parties; or iii. buying or selling units in a collective investment scheme where we are the investment manager, fund manager, trustee, promoter, administrator (or an advisor to any of these parties) of the scheme; or iv. involved in a new issue, rights issue, takeover or similar transaction concerning an investment; or v. seeking or have an investment corporate advisory engagement or other business from any issuer. We take all reasonable steps to identify conflicts of interest and maintain and operate effective controls around such conflicts of interest. A copy of our conflict of interest policy is available on our website at or by contacting our Compliance Department. 12. Aggregation of Orders We may combine your order with our own orders and orders of other customers where it is necessary to do so to complete your order or to obtain a better price thereon. Aggregation may operate to your advantage or disadvantage in any particular case, but this will not affect our general duty to obtain the best possible execution. Please refer to our order execution policy for more details. All orders executed in a discretionary portfolio will be executed on an aggregated basis unless specified otherwise to you. 13. Remedies offered in the event of a complaint or default by our firm Should we fail to carry out our services in a manner that is acceptable to you please address your complaint initially to the Compliance Officer at Merrion Stockbrokers Limited, 2nd Floor, Guild House, Guild Street, IFSC, Dublin 1. If you fail to receive satisfaction, you have the right to write to the Financial Services Ombudsman at 3rd Floor, Lincoln House, Lincoln Place, Dublin 2, requesting that he/she investigate the circumstance of your complaint. Under Section 38(1) of the Investor Compensation Act 1998, the Act, the Firm is required to inform you of the following information concerning investor compensation: i. the Act provides for the establishment of a compensation scheme and the payment, in certain circumstances, of compensation to certain clients (known as eligible investors) of authorised investment firms, as defined in the Act; ii. the Firm is a member of the compensation scheme; iii. compensation may be payable where money or investment instruments owed or belonging to clients are held, or in the case of investment instruments, administered or managed by the Firm, and cannot be returned to those clients for the time being and there is no reasonably foreseeable opportunity for the Firm to be able to do so;
12 10 Terms of Business iv. a right to compensation will arise only: a. if the client is an eligible investor as defined in the Act; b. if it transpires that the Firm is not in a position to return client money or investment instruments owed or belonging to clients of the Firm; and c. to the extent that the client s loss is recognised for the purposes of the Act; v. where an entitlement to compensation is established, the compensation payable will be the lesser of: a. 90% of the amount of the client s loss which is recognised for the purposes of the Investor Compensation Act, 1998; or b. compensation of up to 20, Contact We may contact you from time to time to bring investment opportunities to your attention unless you have instructed us otherwise or you are an execution-only client. 15. Exclusion of liability Merrion, its directors, servants and/or agents shall not, save in the event of fraud, wilful default or gross negligence: i. be responsible or liable for the economic performance of your portfolio or for any losses, claims, costs or expenses arising as a result of the performance of our obligations under these Terms of Business or as a result of any circumstances beyond the reasonable control of the Firm; ii. without prejudice to the generality of the foregoing be: a. responsible or liable for any advice or opinion that may be given or expressed by us concerning any investment transaction; b. liable for any loss arising from executing or failing to execute any of your instructions; c. liable for any loss suffered by you as a result of the transfer to you of any invalid or forged instruments; d. responsible and liable for the misuse of online information where you, as our client, have been provided with access to online information; e. liable for non-receipt of contract notes, either by post or electronic means. 16. Annual Reports & Corporate Actions Merrion will not distribute annual reports. Merrion will not provide offer documents in relation to corporate actions. If you would like further information on this, please contact your portfolio manager. 17. Dividends In circumstances where stock is registered under Merrion Stockbrokers Nominee Account, we accept dividends on your behalf in the form of cash and lodge the proceeds to your nominee account. All income on bonds paid into your account will be paid net of encashment tax. All dividends on equities paid into your account will be paid net of Dividend Withholding Tax (DWT) unless you have claimed DWT exemption by completing and returning to Merrion a valid DWT form which is available on request from the Revenue Commissioners or Merrion Client Services Team. 18. Order Execution Policy We are required to take all reasonable steps to obtain the best possible result (or best execution ) on your behalf when executing orders or receiving and transmitting orders for execution. Subject to any specific instructions that may be given by you, when executing orders on your behalf, we will take all reasonable steps to obtain the best possible price result for you taking into account relevant execution factors. We will determine the relative importance of the execution factors using our commercial judgement and experience in light of the market information available and taking into account the execution factors at the time of trading.
13 Terms of Business 11 You should be aware that providing specific instructions to us in relation to the execution of a particular order may prevent us from taking the steps set out in our order execution policy to obtain the best possible result in respect of the elements covered by those instructions. There may be occasions where we assess that achieving the best possible result in executing a client s order requires us to execute the order outside a Regulated Market or MTF for example with a Systematic Internaliser. A full copy of our Order Execution Policy is available on our website and also in Appendix Categorisation under MiFID Under the MiFID regulations, you will be treated as a Retail Client which provides you with the highest level of protection under the regulations. You are entitled to request to be treated as a Professional Client. Please note that, should you make such a request, you would waive some of the protections afforded to you under the Conduct of Business regime. You will also have to meet criteria set out under the regulations classifying you as a Professional Client. 20. Others Where securities are held jointly for one or more clients, we will be entitled to act on the instruction of any one individual party solely unless specifically ordered otherwise. Telephone conversations between yourself and employees of Merrion may be recorded. The laws of the Republic of Ireland will govern our arrangement with you. Either party may terminate this agreement at any time by one month s written notice. We shall be entitled to recover from you all fees, costs, charges or expenses accrued or incurred under this agreement, up to the date of termination including any additional expenses or losses necessarily incurred in terminating the agreement, including any charges which may be incurred in arranging the transfer of your investment either to you or to any other investment advisor. Orders may be accepted through an online portal. Orders may, at our absolute discretion, be accepted by telephone, or post. Where you send any instruction by or post however, you should confirm our receipt of these instructions by telephone. Merrion may, but shall not be obliged to act upon instructions received by or post where this is not followed up by a confirmation telephone call initiated by you. We will only make payments to third parties upon receipt of signed written instructions from you or purported to be from you. Merrion shall not be liable to you for any losses incurred from transfers made in error on the basis of instructions received in good faith from you. We will only deal for the named clients through your account and will not be in a position to transact any deals for a third party through your account. We will deal with you through the language of English. We will keep you updated of changes to our Terms of Business through our website You can contact us at Merrion Stockbrokers Limited, 2nd Floor, Guild House, Guild Street, IFSC, Dublin 1. Specific queries regarding the contents of these Terms of Business should be addressed to the Compliance and Risk Control Manager.
14 12 Terms of Business Our registered number is: Our regulator s address is: The Central Bank of Ireland, PO Box 559, Dame Street, Dublin Risks You should note that there are varying categories of risk inherent in investing in financial instruments including, but not limited to, those outlined below. This notice cannot disclose all the risks and other significant aspects of risk. You should be satisfied that your investments are suitable for you in the light of your circumstances and financial position. Some investments or strategies are unsuitable for some investors. If our Client Application Form does not reflect your investment needs or objectives, you are required to advise us immediately in writing and provide your needs and objectives to us. Different instruments involve different levels of exposure to risk and, in deciding whether to trade in such instruments, you should be aware that any of the following factors could affect the market price and income achieved from such instruments: general market, political and economic conditions; changes in earnings, estimates and recommendations by financial analysts; changes in government policy, legislation or regulation; inclusion or removal of the securities from major market indices; general operational and business risks; Investments denominated in foreign currencies are subject to fluctuations in exchange rates that may have an adverse affect on the value of the investments, sale proceeds and on dividend or interest income. Certain investments may have high levels of volatility with the result that losses can be incurred within a short space of time. Volatility may be caused by general market conditions or stock specific conditions. The past is not necessarily a guide to future performance of an investment. The value of investments and income derived from them may fall as well as rise and investors may not get back the amount they invested.
15 Terms of Business 13 Appendix 1: Merrion Stockbrokers Limited ( Merrion ) Order Execution Policy Markets in Financial Instruments Directive Under the EU Markets in Financial Instruments Directive (MiFID) and as transposed into Irish Law by means of a Statutory Instrument, No 60 of 2007, Merrion is required to take all reasonable steps to obtain the best possible result (or best execution ) on behalf of its clients either when executing clients orders or receiving and transmitting orders for execution. These rules require firms to put in place an execution policy which sets out how it will obtain best execution for its clients and to provide appropriate information to its clients on its order execution policy. This Order Execution Policy only applies to clients dealing in Financial Instruments (as defined) where Merrion: (i) receives and transmits clients orders; and/or (ii) executes an order on a client s behalf. This duty of best execution only applies when executing orders on a client s behalf Merrion will be executing an order on a client s behalf where the client legitimately relies on Merrion to protect his or her interests in relation to the pricing or other aspects of the transaction that may be affected by how we execute the order. For example, this will be the case when Merrion: executes an order by dealing as agent; executes an order by dealing as riskless principal on behalf of a client; and works an order on a client s behalf Merrion will not be executing an order on a client s behalf (and so will not owe best execution ) where it publishes a quote or provides a request for quote service and the client transacts with Merrion on the basis of that quote. Order execution obtaining the best overall result Subject to any specific instructions that may be given by you (see paragraph below), when executing orders on your behalf, we will take all reasonable steps to obtain the best possible result for our clients taking into account the following Execution Factors:- price; cost; speed, likelihood of execution and settlement; size; nature or any other consideration relevant to the execution of the order. Price will ordinarily merit a high relative importance in obtaining the best possible result. However, in some circumstances, for certain clients, orders, financial instruments or markets, we may appropriately determine that other Execution Factors are more important than price in obtaining the best possible execution result. We will determine the relative importance of the Execution Factors by using our commercial judgement and experience in light of the market information available and taking into account the Execution Factors, which are the characteristics of: the client; the order; the financial instruments that are the subject of that order; and the Execution Venues to which that order can be directed. Execution Venues The list of the Execution Venues typically used by us is as follows: - Irish Stock Exchange, London Stock Exchange, and the major markets in Europe and the USA. We may use other markets if doing so helps us to obtain the best overall result (for example, when an order relates to a Financial Instrument with an overseas listing, we may use a local broker to execute the order on a local exchange).
16 14 Terms of Business We will regularly assess the Execution Venues available in respect of any products that we trade to identify those that will enable us, on a consistent basis, to obtain the best possible result when executing orders. The list of Execution Venues will then be updated, where necessary, following such assessment. You should refer to the list of Execution Venues at from time to time for the current list of Execution Venues. You will not be notified separately of any changes to these venues. We do not structure or charge our commission in such a way as to discriminate unfairly between Execution Venues. Trading outside a Regulated Market or a Multilateral Trading Facility ( MTF ) There may be occasions where we assess that achieving the best possible result in executing a client s order requires us to execute the order outside a Regulated Market or MTF, for example with a Systematic Internaliser. Where an instrument is admitted to trading on a Regulated Market or MTF, we are required to obtain your prior express consent before we execute an order in such an instrument outside of a Regulated Market or MTF (save where no Regulated Market or MTF is included in the list of Execution Venues for that particular asset class). Your consent to this Order Execution Policy by one of the methods set out below includes express consent to us to execute your order outside a Regulated Market or MTF. Method of Execution Subject to any specific instructions that may be given by you in order to select an Execution Venue for an order, we will select the venue that is most appropriate when considering the Execution Criteria and relative importance of the Execution Factors specific to that order to achieve consistently the best overall result on behalf of our client. Subject to any specific instructions that may be given by you, we will execute an order by one of the following methods or combination of methods: Subject to the rules of a Regulated Market or MTF by executing the order with a matching order from another Merrion client Directly on a Regulated Market or MTF or, where we are not a direct member of the relevant Regulated Market or MTF, with a third party participant with whom we have entered into an agreement for handling orders for that Regulated Market or MTF. In a Principal capacity on our own book, subject to the rules of the Regulated Market. Aggregation of Orders Merrion may aggregate orders, including firm orders with client orders, on the basis that it will not work to the disadvantage of client orders. Specific Client Instructions Where you give us a specific instruction as to the execution of an order, we will execute the order in accordance with those specific instructions. Where your instructions relate to only part of the order, we will continue to apply our MiFID order execution policy to those aspects of the order not covered by your specific instructions. You should be aware that providing specific instructions to us in relation to the execution of a particular order may prevent us from taking the steps set out in our MiFID Order Execution Policy to obtain the best possible result in respect of the elements covered by those instructions.
17 Terms of Business 15 Reception and Transmission of Orders Subject to any specific instructions that may be given by you (see above), we may transmit an order that we receive from you to any associate company or to an external entity, such as a third party broker for execution. In doing so, we must act in your best interests and consider the Execution Factors and Execution Criteria above. Client Limit Orders The rules require unexecuted client limit orders to be made public immediately unless the client expressly instructs otherwise. By consenting to this policy you are expressly instructing Merrion not to make such orders public. Monitoring and Review We will review our execution policy and order execution arrangements. We will notify you of any material changes to our execution arrangements or to our Execution Policy by posting an updated version of this document on
18 16 Terms of Business Merrion Stockbrokers Limited Dublin Office: Cork Office: 2nd Floor Tellengana Lodge Guild House Blackrock Road Guild Street Cork IFSC Ireland Dublin 1 Switch (Cork): Ireland Switch (Dublin): Fax: Institutional Trading Desk: Private Clients: Ireland Website: Bloomberg MSTK <GO> EFFECTIVE DATE OF TERMS OF BUSINESS: These terms of business are valid from 1 March 2013 until further notice.
Bank of Ireland Insurance Services Limited ( BIIS ) Terms of Business Our legal name is Bank of Ireland Insurance Services Limited The Terms of Business set out below provides the basis on which BIIS will
Execution-Only Service Terms (and related documentation) Please note that this booklet includes the Execution-Only Service Terms, the Appendices, the Risk Disclosure Statement, the Order Execution Policy,
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Client Asset Requirements Under S.I No.60 of 2007 European Communities (Markets in Financial Instruments) Regulations 2007 Instructions Paper November 2007 1 Contents 1 Contents 2 Introduction 1 2.1 Scope
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Terms and Conditions Contents 1 About Brooks Macdonald 3 2 The Client Agreement and commencement of Services 3 3 Understanding these Terms 3 4 Relationships with Professional Advisers 5 5 Client categorisation
Executive Benefits Limited Athgoe Lodge, Newcastle, Co. Dublin. Ph: (01)4589369 Email: firstname.lastname@example.org Internet: www.ebl.ie Executive Benefits Limited is regulated by the Central Bank of Ireland Terms of Business
TERMS OF BUSINESS This document is valid from January 01 st 2015 until further notice. Independent Mortgage Centre Ltd of 77 South Mall, Cork specialise in the provision of Mortgage Services, Life Assurance
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CHAPTER 16 INVESTMENT ENTITIES Introduction 16.1 This Chapter sets out the requirements for the listing of the securities of investment entities, which include investment companies, unit trusts, closed-end
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First Equity Limited Salisbury House London Wall London EC2M 5QQ Tel 020 7374 2212 Fax 020 7374 2336 www.firstequity.ltd.uk Risk Warning Notice Introduction You should not invest in any investment product
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welove agents.co. uk Who we are and how to contact us WeLoveAgents The Boardwalk, Cambridge Research Park, Cambridge CB25 9PD Phone: 01223 792297 Fax: 01223 792273 Email: email@example.com The Financial
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This document constitutes a Country Schedule as referred to in the Conditions and sets out country specific terms on which the Bank provides the Customer with one or more Accounts or Services in New Zealand
2010 Portfolio Management Guidelines Preamble The Board of Directors of the Swiss Bankers Association has adopted these Guidelines in order to maintain and enhance the reputation and high quality of Swiss